Inngangsparti

Anmeldelser av Axel Hotel San Sebastián - Adults Only

4 out of 5
Axel Hotel San Sebastián - Adults Only
Calle Amara 26, San Sebastián

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 192 av totalt 352 anmeldelser." "
Rangering på 8 − Bra. 108 av totalt 352 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 352 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 352 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 352 anmeldelser." "

9,4/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Margoth

Bodde her 2 netter i september 2023
Svar fra Isidro Ruiz- Hotel Manager den 20. sep. 2023
Dear MargothThank you very much for choosing the Axel San Sebastian hotel and for giving us such a positive review.We look forward to welcoming you again on a future occasion.Yours sincerely

6/10 – Grei

Cathrine

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023
Svar fra Isidro Ruiz- Hotel Manager den 10. aug. 2023
Dear CatherineThank you very much for choosing the Axel San Sebastián hotel on your visit to the cityIt is a pleasure for us that you value us positivelyWe hoped to receive it again on a next occasionSincerely

8/10 – Bra

Anton

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kort vei til det meste. Parkering i hotellet. Veldig bra frokost.
Bodde her 2 netter i juli 2023
Svar fra Isidro Ruiz den 2. aug. 2023
Kjære kunde,Takk for at du deler opplevelsen din med oss. Vi er glade for at du likte hotellet vårt i løpet av fridagene dine i San Sebastian. Det hadde vært hyggelig om du ønsker å bo hos oss ved en senere anledning.Med vennlig hilsen,

8/10 – Bra

Judith Katrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2023
Svar fra Isidro Ruiz den 15. juli 2023
Dear Judith,Thank you for your stay with us and thank you for your comment. We are sure that your opinion will help another clients to choose our hotel.Yours sincerely,Isidro Ruiz Hotel manager

8/10 – Bra

Tanja Venheim

Bodde her 2 netter i mai 2023

10/10 – Utmerket

Cathrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Axel hotell San Sebastian
Veldig bra hotell med hyggelig betjening og bra beliggenhet i SAN Sebastian. Kan absolutt anbefales
Bodde her 3 netter i oktober 2022
Svar fra Isidro Ruiz- Hotel Manager den 4. nov. 2022
Kjære CalthrineTusen takk for at du bodde på Axel San Sebastian-hotelletVi er glade for at oppholdet ditt var veldig positivt og at du dedikerte oss så fine ord.Tusen takk for at du setter pris på vennligheten til våre ansatte og hotellet.Vi setter pris på at du anbefaler oss.Vi håper å ønske deg velkommen igjen ved en fremtidig anledning.Vennlig hilsen

10/10 – Utmerket

Martin

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muy Bien
Muy bueno todo, muchas gracias😀 Volvemos👍
Bodde her 5 netter i september 2022
Svar fra Isidro Ruiz den 10. okt. 2022
Estimado Martin,Muchas gracias por su estancia y por su gran valoración.Deseamos poder disfrutar proximamente de su visita.Reciba un cordial saludo.Isidro RuizHotel Axel San Sebastian

10/10 – Utmerket

Jens Helge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2022
Svar fra Isidro Ruiz Hotel Manager den 29. aug. 2022
Dear JensThank you very much for staying at the Axel San Sebastián hotel.We hope to welcome you again on a future occasion.SincerelyIsidro RuizHotel Manager

6/10 – Grei

Knut

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bodde her 5 netter i juni 2022
Svar fra Helena Ausin Langer den 15. juli 2022
Dear Knut, Thank you very much for your review. We would like to know why did you give us 6/10 points as we gave you one of our best rooms, 2 categories upgrade. We will take notes of your comments and try to give a better service next time. Kind regards, Helena Ausin Langer Front Office Manager AXEL HOTEL SAN SEBASTIAN

8/10 – Bra

Heidi

Bodde her 2 netter i juli 2022
Svar fra Helena Ausin Langer den 16. juli 2022
Dear Heidi, Thank you very much for your kind opinion! We hope to see you back in San Sebastián or any other Axel Hotels. Kind regards, Helena Ausin Langer Front Office Manager AXEL HOTEL SAN SEBASTIAN

8/10 – Bra

Ellen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra
Fint hotell. Rommet vi fikk var helt ok, litt liten plass rundt sengen. Men vi skulle bare bruke rommet til overnatting. Døren til toalettet er litt upraktisk da du hørte og luktet alt som foregikk der inne. Renhold var bra. Frokosten var utrolig bra.
Bodde her 1 natt i juni 2022
Svar fra Helena Ausin Langer den 11. juli 2022
Dear Bra, Thank you very much for your very good evaluation. We are sorry that privacy was not enough to make your stay pleasant. All of our rooms have this kind of open plan design and maybe a bit inconspicuous. We greatly appreciate your positive words about our services. We hope to see you back soon. A cordial greeting, Helena Ausin Langer Front Office Manager AXEL HOTEL SAN SEBASTIAN

10/10 – Utmerket

Adam

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, modern and staff are very friendly. Only complaint would be the lack of privacy in the room’s toilet, everything is open air.
Bodde her 2 netter i mai 2024

8/10 – Bra

Johan

Likte: Personale og service
Bodde her 7 netter i mai 2024

8/10 – Bra

camilo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great gym
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

NIKOS

Likte ikke: Renhold og personale og service
The bed was harder than the floor. No jacuzzi, just two saunas and a luke warm pool.
Bodde her 2 netter i mai 2024

6/10 – Grei

Anne

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quite disappointed with allocated room as I booked a king room with a garden terrace and ended up on the top floor with a small balcony there was no actual place to hang clothes etc and there was only one small bedside cupboard.The shower was difficult to control temperature fluctuating from boiling to cold. As I paid just under £1400 for a week to be honest i expected more for the money. I must say it was very clean and staff very helpful.
Bodde her 7 netter i mai 2024

6/10 – Grei

Odette

Likte: Renhold og overnattingsstedets bygg og tilstand
It was within easy walking distance to station and all places I wanted to see.. The Jacuzzi was good . The staff were not very friendly . I had breakfast on one day but was not impressed.
Bodde her 4 netter i april 2024

8/10 – Bra

Gaile Barry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not close to places of interest. Parking not close to hotel.
Bodde her 2 netter i april 2024
Svar fra Isidro Ruiz-Hotel Manager den 3. mai 2024
Dear GaileThank you very much for choosing Hotel Axel during your stay in the city of San Sebastian. It is a pleasure for us that you rate us positively, our hotel is 10 min from the old town and 7 min from the beach of the shell, close to all the attractions of the city.Our hotel has private parking subject to availability, in case of full availability we offer our guests the possibility to park their vehicle in a public car park located 2 minutes from the hotel.We look forward to welcoming you again on a future occasion.

10/10 – Utmerket

Marina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bel hôtel, très belle chambre, très large choix au petit déjeuner. La personne s'occupant du petit-déjeuner mériterait d'être toutefois plus souriante et sympathique, sinon le personnel est très agréable. Logement bien placé, possibilité de rejoindre facilement le centre-ville à pied. Je recommande
Bodde her 1 natt i april 2024
Svar fra Isidro Ruiz-Hotel Manager den 3. mai 2024
Dear MarinaThank you very much for choosing Hotel Axel during your stay in the city of San Sebastian. It is a pleasure for us that you rate us so positively, highlighting the assigned room, the friendliness of our staff as well as our location.We look forward to welcoming you again on a future occasion.

4/10 – Dårlig

Antonio

Room is too small. No place for luggage. Bed occupied the whole room. Had to move to a different hotel. Check out within 4 hrs . Please consider refunding my 2 days left .
Bodde her 1 natt i april 2024
Svar fra Isidro Ruiz-Hotel Manager den 3. mai 2024
Dear AntonioThank you very much for choosing Hotel Axel during your stay in the city of San Sebastian. We regret that your stay was not as positive as we would have liked.The room you were allocated corresponds to the one you booked, our hotel has enough storage space for short stays.

8/10 – Bra

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Isidro Ruiz- Hotel Manager den 25. mars 2024
Estimado DavidMuchas gracias por su estancia en el hotel Axel San SebastiánEs un placer para nosotros positivamenteEsperamos volver a recibirle en una próxima ocasiónAtentamente

10/10 – Utmerket

Pilar

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel es nuevo y muy limpio . Las recepcionistas son amabilísimas y dispuestas a ayudar. Sí he de poner un pero es el tamaño de la habitación individual, demasiado pequeña y sin espacio para un armario.
Bodde her 3 netter i februar 2024
Svar fra Isidro Ruiz den 16. feb. 2024
Estimada Pilar, Muchas gracias por su amable comentario. Para su estancia le dimos una habitación doble con terraza, por lo que nos disgusta que no fuera suficiente.Seguiremos trabajando para que su próxima estancia sea perfecta.Atentamente,

8/10 – Bra

Ivan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
parking un peu loin chambre mini mais beaucoup de charme et un acceuil excellent
Bodde her 1 natt i februar 2024
Svar fra Isidro Ruiz den 16. feb. 2024
Cher Ivan,Merci beaucoup d'apprécier notre personnel. Votre chambre est un peu plus petite en raison de la magnifique terrasse dont elle dispose.Nous aimerions que vous nous donniez une seconde chance un jour.Cordialement

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutamente recomendable
Estancia perfecta el hotel perfecto y la atención inmegorable
Bodde her 1 natt i februar 2024
Svar fra Isidro Ruiz- Hotel Manager den 11. feb. 2024
Estimado DavidMuchas gracias por elegir el hotel Axel San Sebastián en sus días de descanso en la ciudadEs un placer para nosotros que nos valore tan positivamente destacando atención recibida y nos alegra que haya tenido una estancia perfectaEsperamos volver a recibirle en una próxima ocasiónAtentamente

10/10 – Utmerket

Baptiste

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super hôtel
Hôtel très propre et personnel très sympathique. Le SPA est très agréable avec une amplitude horaire large.
Bodde her 4 netter i januar 2024
Svar fra Isidro Ruiz Hotel Manager den 5. feb. 2024
Cher Baptiste,Nous sommes heureux de lire que votre séjour a été parfait et que vous avez apprécié positivement les larges horaires d'ouverture que nous vous proposons pour profiter de notre spa (de 10h à 23h).Nous serons ravis de profiter de votre visite lors d'une prochaine occasion.Cordialement,

8/10 – Bra

Salla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Isidro Ruiz Hotel Manager den 5. feb. 2024
Chère Salla,Merci d'avoir choisi l'hôtel Axel San Sebastian pour profiter de votre visite à Saint-Sébastien. Nous sommes heureux que votre séjour ait été réussi et espérons apprécier votre visite lors d'une prochaine occasion.Cordialement,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room was too cold
Room was too cold even though I turned heater on, and found some hairs on the floor and on the bed. Cleaners can do better job! But overall comfortable and happy to come back.
Bodde her 1 natt i januar 2024
Svar fra Isidro Ruiz Hotel Manager den 5. feb. 2024
Dear Customer,First of all we are sorry that your room was not at an optimal temperature. Our hotel's air conditioning equipment is fast and allows rooms to be heated in just 5 minutes. Regarding the cleanliness of your room, we apologize for the inconvenience. We will make every effort to ensure that what happened does not happen again. yours sincerely,

10/10 – Utmerket

Joakim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Isidro Ruiz- Hotel Manager den 4. jan. 2024
Dear JoakimThank you for your confidence in the Axel Hotel during your visit to the city of San Sebastian. It is a pleasure for us that you rate us so positively and that we have met your expectations.We look forward to welcoming you again on a future occasion.Yours sincerely

10/10 – Utmerket

Axel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top!
Hôtel parfaitement situé pour visiter la ville, chambre agréable et propre malgré un agencement perfectible, très bon petit déjeuner et personnel au top! Je reviendrai ici sans hésiter.
Bodde her 2 netter i desember 2023
Svar fra Isidro Ruiz- Hotel Manager den 27. des. 2023
Cher AxelNous vous remercions de la confiance que vous accordez à l'hôtel Axel San Sebastian. C'est un plaisir pour nous que vous nous jugiez si positivement.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées.

10/10 – Utmerket

Claudio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Isidro Ruiz- Hotel Manager den 27. des. 2023
Estimado ClaudioMuchas gracias por alojarse en el hotel Axel San Sebastián en sus días de descansoEs un placer para nosotros que nos valore tan positivamente Esperamos volver a recibirle en una próxima ocasiónAtentamente

10/10 – Utmerket

Olivier

Bodde her 2 netter i desember 2023
Svar fra Isidro Ruiz Hotel Manager den 22. des. 2023
Estimado Olivier,Gracias por escoger el hotel Axel San Sebastian para sus dias de descanso en San Sebastian. Ha sido un placer que se alojara con nosotros y estaremos encantados de poder disfrutar de us estancia en una próxima ocasión.Atentamente,Isidro RuizHotel Manager

10/10 – Utmerket

Pauline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bel hôtel, calme, à proximité de là concha, des boutiques, des restaurants. Parking disponible dans l’hôtel ou juste à côté si complet. Personnel très gentil
Bodde her 1 natt i desember 2023
Svar fra Isidro Ruiz Hotel Manager den 5. feb. 2024
246 / 5.000Resultados de traducciónResultado de traducciónChère Pauline,Merci d'avoir évalué votre séjour de manière si positive. Nous sommes heureux que vous ayez apprécié notre hôtel et la ville de Saint-Sébastien et nous serons heureux de profiter de votre séjour lors d'une prochaine occasion.Cordialement,

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
À ne pas louper
Super
Bodde her 1 natt i desember 2023
Svar fra Isidro Ruiz Hotel Manager den 22. des. 2023
Cher Jennifer,Nous sommes ravis que vous nous ayez choisis comme hébergement idéal et nous sommes heureux que vous gardiez un si bon souvenir de votre expérience à l'hôtel Axel San Sebastian.Nous vous remercions pour votre séjour dans notre hôtel et pour avoir pris le temps d'écrire un commentaire aussi aimable.Nous serions ravis que vous nous fassiez à nouveau l'honneur de votre présence dans un avenir proche. Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées,Salutations,Isidro RuizHotel Manager

10/10 – Utmerket

Elena

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel muy céntrico, nuevo y limpio. Silencioso, desayuno muy bueno.
Bodde her 2 netter i november 2023
Svar fra Isidro Ruiz den 1. des. 2023
Estimada Elena, Gracias por compartir su gran valoración. En nombre de toda la familia Axel San Sebastian hotel gracias por su visita.Saludos cordiales.

8/10 – Bra

Hector

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buena ubicación y precio
El spa no es spa! La mitad de los chorros ni funciona
Bodde her 4 netter i november 2023
Svar fra Isidro Ruiz Hotel Manager den 24. nov. 2023
Estimado Hector,Gracias por su estancia. Hemos comprobado el funcionamiento de los botones del spa y funcionan correctamente. Es necesario para poner en marcha las burbujas y los chorros encender las maquinas con los botones que se encuentran en las esquinas del propio spa.Saludos cordiales.

10/10 – Utmerket

Manu

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hôtel idéalement placé pour pouvoir visiter
Bodde her 2 netter i november 2023
Svar fra Isidro Ruiz Hotel Manager den 24. nov. 2023
Cher Manu,Nous vous remercions de votre visite, mais surtout de nous avoir choisis pour vos vacances à Saint-Sébastien. Nous espérons pouvoir profiter de votre séjour dans un avenir proche.Nous vous prions d'agréer Monsieur, l'expression de nos salutations distinguées,Isidro RuizHotel Manager

10/10 – Utmerket

Volnei Antonio

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
5 star
hotel excelente em tudo café maravilhoso atendimento Raquel impecável e nos deu upgrade localização ótima perto tudo
Bodde her 2 netter i november 2023
Svar fra Isidro Ruiz den 16. nov. 2023
Caro VolneiLa ringraziamo per il Suo soggiorno e per aver valutato il nostro hotel con 5 stelle. Siamo felici di leggere che siamo stati all'altezza delle vostre aspettative. Saremo lieti di potervi offrire il nostro prossimo soggiorno, se lo vorrete.Cordiali saluti,Isidro RuizDirettore dell'hotel

8/10 – Bra

Søren

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Isidro Ruiz Hotel Manager den 16. nov. 2023
Dear Soren, Thank you for your stay and for your good comment. We are happy to read that we lived up to your expectations. We look forward to your next stay if you would like us to do so.Yours sincerely,Isidro RuizHotel Manager

10/10 – Utmerket

Marta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo excelente , personal,limpieza,comodidad. Aparcamiento del hotel un poco caro, suerte que en calle se puede aparcar por un precio razonable (3,75€)aprox durante 9horas, Sin duda alguna si vuelvo por aquí , volveré al mismo hotel.
Bodde her 1 natt i november 2023
Svar fra Isidro Ruiz - Hotel Manager den 16. nov. 2023
Estimada Marta, Gracias por valorar tan positivamente su estanciay por destacar el personal, la limpieza y la comodidad de nuestro hotel. Deseamos que nos podamos volver a ver en un futuro. Atentamente, Isidro Ruiz Hotel Manager

8/10 – Bra

Rodney

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location, staff and value for money. Could supply bottled water for the stay not just first day
Bodde her 5 netter i oktober 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Dear Rodney, Thank you very much for sharing your opinion with us!We give water just the first day and we offer the minibar everyday refilled. However, we take note of your comment to get better in the future. We will be happy to welcome you again!Best regards,

10/10 – Utmerket

Hector

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and helpful…good location, easy to walk to all major attractions
Bodde her 3 netter i oktober 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Dear Hector, Thank you so much for staying with us and for your opinion, its very helpful for us. We strive to make your stay as pleasant as possible. Our staff is 24h a day at your disposal to help you enjoy each option that the city can offer you. We will be pleased to have you again in any of our Axel Hotels!Yours sincerely,

10/10 – Utmerket

Nelson

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall great hotel
Bodde her 4 netter i oktober 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Dear Nelson,Thank you very much for your excellent comment. Also thank you for your opinion and for sharing it with all travelers. Your opinion its very helpful for us and we really appreciate you take your time and give us your point of view about us. We hope to see you very soon, Yours sincerely,

10/10 – Utmerket

Brandon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was an overall great experience
Bodde her 3 netter i oktober 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Dear Brandon!Thank you very much for your great 5 out of 5!It's been a pleasure to have you here, like home. We will be really happy to have you back soon!Yours sincerely,

10/10 – Utmerket

Hugh

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice hotel, room was immaculate really loved the lay out. Rooftop pool was fantastic and well looked after. It wasn’t a problem for us but it may be a wee bit far out from old town area for some but the quality of the hotel was worth the extra walk, we would definitely return to hotel when we return to San Sebastián. Thanks for a great stay.
Bodde her 5 netter i september 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Dear Hugh, First of all I would like to thank you for staying with us during your recent visit to Donostia. Your opinion its very helpful for us and we really appreciate you take your time and give us your point of view about us. I hope to see you soon in Axel Hotel San Sebastián or at one of our Axel Hotels around the world. Yours Sincerely,

8/10 – Bra

JOSE A

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good
Bodde her 1 natt i oktober 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Dear Jose, Thank you very much for sharing your comment with us!We feel happy to know that you had a very good stay. We are willing to have you again in Axel Worldwide.Yours sincerely,

8/10 – Bra

Verifisert reisende

Likte ikke: Romkomfort
se sintió la necesidad de un armario para guardar la ropa.
Bodde her 4 netter i september 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Estimado cliente, Muchas gracias por su comentario sobre su estancia en Axel. Nuestros armarios son de concepto abierto, dando amplitud a la habitación. Esperamos recibirle pronto en cualquiera de nuestros hoteles Axel por todo el mundo. Atentamente,

8/10 – Bra

Amreen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The standard room we stayed in is incredibly small and oddly shaped. We had to move most of the furniture around in order to be able to fit our open suitcases. The room does not have many storage options like cabinets, shelves or hooks which made it hard to operate within. We were there for 3 nights so made it work however any longer and it would have been a real bother. Besides the room however, the staff were incredibly friendly, helpful and provided some great tapas and restaurant recommendations. The breakfast spread was really amazing as well! Rooftop pool area was also great, however could do  with some additional umbrellas for shade. Location wise, it was a 15 min walk to the old town which was a pleasant walk by the main promenade. 
Bodde her 3 netter i september 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Dear Amreen, Thank you very much for your positive review. We were really happy to welcome you in Axel. We look forward to welcoming you again on a future occasion.Yours sincerely

6/10 – Grei

Mauricio

Likte: Renhold, personale og service og romkomfort
Decente
Fue el único hotel que nos quedaba como opción, no está tan lejos de la playa aunque no tienen parking propio. El cuarto no me encantó, sinceramente se me hizo caro para lo que es.
Bodde her 1 natt i september 2023
Svar fra Helen Ausin - FOM den 3. nov. 2023
Estimado Mauricio, Gracias por dejar un comentario sobre su estancia con nosotros en San Sebastián. Esperamos volver a recibirle en una futura ocasión. Atentamente

10/10 – Utmerket

Ivan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super Gym
Alles top. Gym ist sehr gut sowie auch der Spa. Alles sehr unkopliziert
Bodde her 3 netter i september 2023
Svar fra Isidro Ruiz- Hotel Manager den 27. sep. 2023
Dear IvanThank you very much for your stay at the Axel San Sebastian hotel.It is a pleasure for us that you rate us so positively highlighting our gym and our wellness area.We look forward to welcoming you again next timeSincerely

10/10 – Utmerket

Jamie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel with amazing and attentive service, especially from Helena on reception. Nice rooftop pool and bookable spa facilities (steam, sauna and jacuzzi). 10-15 minutes walk to the beach and 20-25 minutes to the old town/Pintxos mile.
Bodde her 5 netter i september 2023
Svar fra Isidro Ruiz- Hotel Manager den 20. sep. 2023
Dear JaimeThank you very much for choosing the Axel San Sebastian hotel and for giving us such a positive rating, highlighting our services, the friendliness of our staff, the rooftop pool, our wellness area and our location.Yours sincerely