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Anmeldelser av Sheraton Puerto Rico Resort & Casino

4 out of 5
Sheraton Puerto Rico Resort & Casino
200 Convention Boulevard, San Juan

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 591 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 180 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 112 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 59 av totalt 1002 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Julia og Juncos

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrica. En el mismo distrito del Centro de Convenciones
Bodde her 1 natt i mai 2024
Svar fra Gamaliel den 28. mai 2024
Gracias por su retroalimentacion y por escoger al Sheraton PR Resort y Casino! Esperamos volverle a ver en un futuro cercano!

10/10 – Utmerket

Nicolle

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Gamaliel den 22. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Brenda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buena localización en el distrito de convenciones.
Bodde her 1 natt i mai 2024
Svar fra Gamaliel den 19. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future

10/10 – Utmerket

Charneika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff! The resort placed in a central location upon arriving loading and unloading was smooth. check in was a breeze. Overall a great experience!
Bodde her 3 netter i mai 2024
Svar fra Gamaliel den 19. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future

10/10 – Utmerket

Luz Dary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Guest Services Team den 19. mai 2024
Thank you for your feedback! We hope to host you back soon

8/10 – Bra

Seana

Bodde her 3 netter i april 2024
Svar fra Gamaliel den 17. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future

10/10 – Utmerket

Jose

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best Hotel in Puerto Rico
Bodde her 1 natt i mai 2024
Svar fra Gamaliel den 14. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future

10/10 – Utmerket

Emil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra Gamaliel den 14. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future

10/10 – Utmerket

Claribel

Volveré
Bodde her 1 natt i mai 2024
Svar fra Gamaliel den 14. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very close to the dock where our cruise ship was located
Bodde her 1 natt i mai 2024
Svar fra Gamaliel den 7. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Keiva

Bodde her 2 netter i mai 2024
Svar fra Gamaliel den 28. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Manuel A Collazo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personal muy agradable
Bodde her 2 netter i april 2024
Svar fra Guest Services Team den 5. mai 2024
Thank you for your feedback we hope to host you back soon.

10/10 – Utmerket

ALBERTO og Barranquitas

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024
Svar fra Gamaliel den 3. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

8/10 – Bra

Derrick

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve see better bathroom features and presentation at cheaper hotels. The shower/bath in this one was very basic, with a mat in the tub itself, who knows how often that gets changed. The tub and bathroom ceiling had stains. I might be wrong, I just expected a bit more luxury in that area for the money paid. The pool was excellent and the view from the pool was even better. And the location was great given Distrito TMO is a couple of steps away providing food options and entertainment.
Bodde her 1 natt i april 2024
Svar fra Gamaliel den 2. mai 2024
Thank you for your feedback. Allow me to please apologize as we fell short in meeting your expectations in some areas. Thank you for taking the time to write your concerns and allowing us to improve our service. Hope you provide us another opportunity in the near future to serve you and make it better.

10/10 – Utmerket

Bianca og Savannah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love how the staff were so a accommodating and caring when it came to any type of assist I may have needed.
Bodde her 3 netter i april 2024
Svar fra Gamaliel den 1. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

2/10 – Forferdelig

Kidist

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I don’t know where to start room service will make the place ever more dirty. There is 45$ hidden fee it’s over priced. The price and the service doesn’t match don’t waste your money.
Bodde her 6 netter i april 2024
Svar fra Gamaliel den 30. apr. 2024
Thank you for your feedback. Allow me to please apologize as we fell short in meeting your expectations in some areas. Thank you for taking the time to write your concerns and allowing us to improve our service. Hope you provide us another opportunity in the near future to serve you and make it better.

8/10 – Bra

Edgardo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Gamaliel den 29. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

8/10 – Bra

Jose

Reiste med partner
Buen ambiente nocturno
Bodde her 2 netter i april 2024
Svar fra Gamaliel den 29. apr. 2024
Gracias por su retroalimentacion y por escoger al Sheraton PR Resort y Casino! Esperamos volverle a ver en un futuro cercano!

10/10 – Utmerket

LUIS og San Antonio

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great resort
Bodde her 1 natt i april 2024
Svar fra Gamaliel den 29. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

8/10 – Bra

janae

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay , very nice
Bodde her 3 netter i april 2024
Svar fra Guest Services Team den 28. apr. 2024
Thank you for sharing your experience, we hope to host you back soon.

10/10 – Utmerket

Zuleima

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra Gamaliel den 23. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

8/10 – Bra

Travis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Gamaliel den 23. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Malika

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Loved this property. Very clean. Pleasant staff. Pool area was nice! Balcony had a nice view of the pool area. Renovations but that was not a problem!
Bodde her 4 netter i april 2024
Svar fra Gamaliel den 22. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Taneisha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved it ❤️❤️
Bodde her 2 netter i april 2024
Svar fra Gamaliel den 19. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future

6/10 – Grei

Naumita

Reiste med en gruppe
Likte ikke: Personale og service
The bed sheets irritated the skin, and there was no soundproofing within the rooms. You can hear people talking in the hall and the next room over. Regarding the dining options, the staff were not attentive but just chatted with each other, forgot requests, and had to be reminded multiple times. Lastly, the food price was crazy expensive, and the quality was subpar. Overall, it was average for a hotel, but I would have expected more from a resort.
Bodde her 8 netter i april 2024
Svar fra Gamaliel den 17. apr. 2024
Thank you for your feedback. Allow me to please apologize as we fell short in meeting your expectations in some areas. Thank you for taking the time to write your concerns and allowing us to improve our service. Hope you provide us another opportunity in the near future to serve you and make it better.

10/10 – Utmerket

Darvin

Bodde her 5 netter i april 2024
Svar fra Gamaliel den 7. mai 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Santali

Reiste med familie
Likte: Fasiliteter
Amazing service
Bodde her 3 netter i mars 2024
Svar fra Gamaliel den 15. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

8/10 – Bra

Briana

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
The staff was friendly but took forever bringing the correct towels we were asking for. Loved the pool and jacuzzi on floor 4. The hotel is close to the T-mobile District, which is very convenient! Love the area & the hotel as a whole.
Bodde her 4 netter i april 2024
Svar fra Guest Services den 14. apr. 2024
Thank you for the kind words! We're delighted to hear that you had a positive experience with us. We look forward to welcoming you back soon!

8/10 – Bra

Ashley

Reiste med familie
Likte ikke: Personale og service
This property was perfect you you weren’t going leave. The Distrito was right across the street and that was nice. But it is expense to eat there and at the Metropol Restaurant which was on the other side. I did notice while at the pool and other bars at the actual hotel the weren’t very attentive to me and my family while others they waited on hand and foot, bringing drinks to them and seemed jovial. The original room was filled with ants and it took quite a while to be rectified. But it was eventually. Idk. I’ll go back to PR, maybe not stay at that hotel.
Bodde her 4 netter i april 2024
Svar fra Gamaliel den 15. apr. 2024
Thank you for your feedback. Allow me to please apologize as we fell short in meeting your expectations in some areas. Thank you for taking the time to write your concerns and allowing us to improve our service. Hope you provide us another opportunity in the near future to serve you and make it better.

10/10 – Utmerket

Janeen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were accommodated & happy with the property
Bodde her 3 netter i april 2024
Svar fra Gamaliel den 17. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future

10/10 – Utmerket

Miguel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
🙂
Bodde her 3 netter i april 2024
Svar fra Gamaliel den 12. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Jaqueline

Reiste med familie
Very good!
Bodde her 3 netter i april 2024
Svar fra Gamaliel den 12. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Keandrae

Bodde her 4 netter i april 2024
Svar fra Gamaliel den 29. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Khadijah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Gamaliel den 10. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

8/10 – Bra

Reimah og Pleasant Grove

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There one night before cruising. The perfect spot. Close and convenient.
Bodde her 1 natt i mars 2024
Svar fra Gamaliel den 7. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

8/10 – Bra

ernesto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hi Ithought u need a rental u don’t Uber is just fine
Bodde her 4 netter i april 2024
Svar fra Gamaliel den 7. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Rontesha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Hotel offered a shuttle to Old San Juan and the Beach which was very nice
Bodde her 4 netter i april 2024
Svar fra Gamaliel den 8. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Quinntavius

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very nice and fun…
Bodde her 4 netter i mars 2024
Svar fra Gamaliel den 4. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Keaira

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like that the property had free shuttle service to the beach and old San Juan. I also liked that it was across the street from T-Mobile district which offered various restaurants and attractions such as an arcade, zip lining, rock climbing and etc…
Bodde her 2 netter i april 2024
Svar fra Gamaliel den 4. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Anthony og PHILADELPHIA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely amazing
Bodde her 5 netter i mars 2024
Svar fra Gamaliel den 4. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Mary

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay at the Sheraton was second to none. The staff was friendly and attentive to our every need. We will definitely be back. Our family vacation was an enjoyable experience for my husband, myself and our teen sons.
Bodde her 3 netter i mars 2024
Svar fra Gamaliel den 3. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

8/10 – Bra

Lisa og Dupont

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property in good distance from cruise port. Restaurant and casino on site. Additional dining and entertainment facilities within walking distance. Hotel shuttle service for off property dining and shopping ends early. Breakfast buffet available but pricey with limited options. I would stay again.
Bodde her 1 natt i januar 2024
Svar fra Gamaliel den 2. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Lakiah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and location!
Bodde her 4 netter i mars 2024
Svar fra Gamaliel den 2. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Jacquan

Bodde her 4 netter i mars 2024
Svar fra Gamaliel den 22. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Resort & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Fanny

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
excellent service and good atmosphere. everything very clean
Bodde her 3 netter i mars 2024
Svar fra Gamaliel den 2. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

EDWIN R

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cerca de las áreas de interes
Bodde her 3 netter i mars 2024
Svar fra Gamaliel den 1. apr. 2024
Gracias por su retroalimentacion y por escoger al Sheraton PR Hotel y Casino! Esperamos volverle a ver en un futuro cercano!

10/10 – Utmerket

Ronique

Likte: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Gamaliel den 2. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

10/10 – Utmerket

Maria

Bodde her 2 netter i mars 2024
Svar fra Gamaliel den 1. apr. 2024
Thank you for your feedback and for choosing the Sheraton PR Hotel & Casino! We hope to welcome you back in the near future.

8/10 – Bra

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo limpio
Bodde her 1 natt i mars 2024
Svar fra Gamaliel den 1. apr. 2024
Gracias por su retroalimentacion y por escoger al Sheraton PR Hotel y Casino! Esperamos volverle a ver en un futuro cercano!

6/10 – Grei

Marisol

Bodde her 2 netter i mars 2024
Svar fra Gamaliel den 19. apr. 2024
Thank you for your feedback. Allow me to please apologize as we fell short in meeting your expectations in some areas. Thank you for taking the time to write your concerns and allowing us to improve our service. Hope you provide us another opportunity in the near future to serve you and make it better.