Utendørsbasseng og solsenger

Anmeldelser av Holiday Inn Golden Gateway, an IHG Hotel

3.5 out of 5
Holiday Inn Golden Gateway, an IHG Hotel
1500 Van Ness Ave, San Francisco, CA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 1516 av totalt 2571 anmeldelser." "
Rangering på 8 − Bra. 639 av totalt 2571 anmeldelser." "
Rangering på 6 − Grei. 202 av totalt 2571 anmeldelser." "
Rangering på 4 − Dårlig. 106 av totalt 2571 anmeldelser." "
Rangering på 2 − Forferdelig. 108 av totalt 2571 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sindre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024
Svar fra Customer Service den 6. feb. 2024
Sindre, it's terrific to know that your stay at the Holiday Inn San Francisco Golden Gateway exceeded expectations. We strive to make every guest's experience positive and are delighted to know we succeeded on this occasion. We appreciate your high rating and look forward to hosting you again soon.

10/10 – Utmerket

Stian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alt bra
Flott og sentralt beliggende hotell. Veldig vennlig personale. Komfortable senger på rommene.
Bodde her 1 natt i november 2023
Svar fra Customer Service den 8. nov. 2023
Stian, takk for at du tok deg tid til å skrive en anmeldelse. Vi er glade for å lese at du likte oppholdet ditt på Holiday Inn San Francisco Golden Gateway. Våre imøtekommende teammedlemmer og komfortable senger har som mål å gi hver gjest den beste komforten. Vi håper å ha gleden av å levere nok en eksepsjonell opplevelse ved ditt neste besøk.

10/10 – Utmerket

Grethe

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Flott rom med god utsikt i 23. etasje. Gode senger og god plass på badet. Jeg likte måten de hadde løst frokost på hotellet. Enkelt og greit uten at det ble altfor dyrt. Måtte av og til vente en stund på heisen i travle tider av døgnet.
Bodde her 3 netter i juni 2022
Svar fra Customer Service den 8. juli 2022
Takk for flott anmeldelse, Grethe! Det er flott at du likte oppholdet ditt på Holiday Inn San Francisco Golden Gateway så mye! Vi streber etter fortreffelighet, så vi er glade for at du ikke bare satte pris på våre vakre rom og fantastiske utsikter, men også vår deilige frokost! Din ros forteller oss at vi gjør jobben vår! Vi gleder oss til å være vert for deg igjen snart for nok en fantastisk opplevelse! Ha en fantastisk dag!

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed at the hotel for a nice little weekend getaway. Would stay here again.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Karla Ivette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good.
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 26. mai 2024
Hello Karla,Thank you for your kind words about the Holiday Inn San Francisco Golden Gateway. We're delighted to hear everything met your expectations. We look forward to welcoming you back in the future!

10/10 – Utmerket

zhaofu

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 5 netter i mai 2024
Svar fra Customer Service den 26. mai 2024
Zhaofu, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Holiday Inn San Francisco Golden Gateway!

8/10 – Bra

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fine
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 26. mai 2024
Joseph, thank you for sharing your feedback about your stay at the Holiday Inn San Francisco Golden Gateway. We're glad to hear you had a satisfactory experience and hope to have the pleasure of welcoming you back in the future.

8/10 – Bra

Rudolf

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Gut
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 26. mai 2024
Rudolf, thank you for your feedback. The team at the Holiday Inn San Francisco Golden Gateway appreciates your review. We're glad to hear you had a positive experience and look forward to welcoming you back soon!

10/10 – Utmerket

Sepedra

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Customer Service den 26. mai 2024
Thank you for sharing your perfect rating with us, Sepedra!It's wonderful to see how much you appreciated your time at Holiday Inn San Francisco Golden Gateway! We want everyone to feel right at home at Holiday Inn San Francisco Golden Gateway. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 – Utmerket

Mialana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good area
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 25. mai 2024
Mialana, thank you for your kind words. The team at Holiday Inn San Francisco Golden Gateway is delighted that you enjoyed the area. We're looking forward to welcoming you back soon!

10/10 – Utmerket

Luz

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 25. mai 2024
Thanks for the fantastic rating, Luz!It's outstanding we could exceed your expectations during your stay at Holiday Inn San Francisco Golden Gateway. We're all looking forward to your next stay with us.

10/10 – Utmerket

Vamshi Vardhan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Family friendly and easy to park controlled by AI.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 24. mai 2024
Vamshi, thank you for your positive feedback about the Holiday Inn San Francisco Golden Gateway. It's great to hear you found our hotel family friendly and appreciated the easy parking. We're delighted you had a pleasant stay and hope to welcome you back again soon.

10/10 – Utmerket

Breanna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean rooms, stunning views and friendly staff
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 24. mai 2024
Breanna, thank you for the glowing review! The team at Holiday Inn San Francisco Golden Gateway is delighted you enjoyed the clean rooms, stunning views, and friendly service. We're looking forward to welcoming you back!

10/10 – Utmerket

Tareasa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 25. mai 2024
Thanks for sharing this perfect rating, Tareasa!We're thrilled to hear you enjoyed your stay at Holiday Inn San Francisco Golden Gateway! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 – Utmerket

Helena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean hotel, bed is comfortable. Staff is helpful & friendly. The only what missing is microwave, rather than that it is a nice place to stay, neat the city transportation and restaurants and local grocery shop.
Bodde her 7 netter i mai 2024
Svar fra Customer Service den 23. mai 2024
Helena, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! We're delighted you found the hotel clean and comfortable, and that our team members were helpful and friendly. Your feedback regarding the microwave is appreciated, and we're glad the location suited your needs with city transportation and nearby amenities. We're looking forward to your next visit!

8/10 – Bra

Francesco og Beaconsfield

Likte: Renhold og overnattingsstedets bygg og tilstand
Property was clean and modern. Conveniently located. Many restaurants and bars.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 23. mai 2024
Francesco, thank you for your feedback! The Holiday Inn San Francisco Golden Gateway team is delighted to hear you found the property clean, modern, and conveniently located. We are glad you enjoyed the nearby dining and entertainment options. We look forward to your next stay!

8/10 – Bra

Richard og Carmichael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 23. mai 2024
Richard, thank you for your review. We're delighted you enjoyed your room at Holiday Inn San Francisco Golden Gateway. We look forward to welcoming you back for another pleasant stay!

10/10 – Utmerket

Teresa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were small but contained everything we needed. Beautiful city views. Helpful staff. Right around corner from cable car. Easy in and out parking for day trips.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Teresa,The team members at Holiday Inn San Francisco Golden Gateway are delighted to hear you enjoyed the beautiful city views and convenient location. It is wonderful that you found everything you needed in your room and that our helpful colleagues enhanced your stay. We're looking forward to welcoming you back for another great experience!

10/10 – Utmerket

Jayden

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Location, about 45 minute walk to fisherman wharf. Although we often just used the electric bike rentals found everywhere. Lots of great local restaurants around. We really enjoyed el super burrito down the street. The pool was on the east side of the building meaning it was a bit cold to swim in the evening as it was mid may and there wasn’t direct sunlight after 12ish. I recommend going in the morning if you go that time of the year. The staff was nice and the room was great: modern, great views and the bed was bigger than a double (the room description said double). Honestly have no complaints. We would definitely stay there again.
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Jayden, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! It sounds like you made the most of the fantastic location and enjoyed exploring the area with electric bike rentals. We’re delighted to hear you appreciated the nearby dining options, specifically El Super Burrito. Thank you for the pool tip; it’s great advice for future guests. Our team members will be pleased to know you found them nice and the room exceeding your expectations. We look forward to welcoming you back for another memorable stay!

8/10 – Bra

Robin Daniel

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a good time. The hotel ist located next to a cable car line.
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Robin,Thank you for sharing your experience. We're delighted you had a good time and appreciated our convenient location near the cable car line. The team at Holiday Inn San Francisco Golden Gateway looks forward to welcoming you back on your next visit!

10/10 – Utmerket

Dana Leanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was good and everything went smoothly. only thing wish they accept cash as from Canada so putting in on credit for small charges were annoying.
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 21. mai 2024
Dana,Thank you for sharing your experience. We're delighted to hear that everything went smoothly during your stay at Holiday Inn San Francisco Golden Gateway. We appreciate your feedback regarding payment options and will take it into consideration. We hope to welcome you back soon!

10/10 – Utmerket

Q

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
員工服務很好,都很有耐心! 房間寬敞舒適😍
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 21. mai 2024
感謝您的客氣話!舊金山金門假日酒店的團隊很高興聽到您對他們的服務的讚賞,並發現您的房間寬敞舒適。我們希望盡快歡迎您回來!

10/10 – Utmerket

Farida og Snoqualmie

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were super helpful and the rooms were very clean.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 21. mai 2024
Farida, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway are delighted you found them helpful and the rooms very clean. We're looking forward to welcoming you back!

8/10 – Bra

Kreesha Coleen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really good location
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Kreesha, thank you for highlighting the convenient location of the Holiday Inn San Francisco Golden Gateway! We're glad it added to your positive experience. Looking forward to welcoming you back!

10/10 – Utmerket

Jana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 21. mai 2024
Jana, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to know you had a great experience. We're looking forward to welcoming you back soon!

10/10 – Utmerket

Janina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 19. mai 2024
Thank you for the excellent rating, Janina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Holiday Inn San Francisco Golden Gateway! We look forward to hosting you again soon.

8/10 – Bra

Yasmin

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cleaning staff were amazing and so sweet, good location- close to Polk st and very walkable to other locations like Japan town and filmore. Would come back.
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 19. mai 2024
Yasmin, thank you for your kind words about Holiday Inn San Francisco Golden Gateway. It’s wonderful to hear our team members left such a great impression. We're glad you enjoyed our convenient location. We look forward to welcoming you back!

8/10 – Bra

Wendy og Merced

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Nice clean hotel. Absolutely love the heated pool. Once you check in at the front desk dont expect any service from them after. I waited at the counter for over 15 for someone to assist me and when I called over the phone from my room they never answered.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 19. mai 2024
Wendy, thank you for your review of the Holiday Inn San Francisco Golden Gateway. We're thrilled to hear you enjoyed the clean accommodations and loved our heated pool. Your feedback regarding assistance after check-in is appreciated, and we will ensure to address this with our team. We're looking forward to welcoming you back in the future.

10/10 – Utmerket

Albert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 18. mai 2024
Thanks for the amazing rating, Albert!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Holiday Inn San Francisco Golden Gateway!

10/10 – Utmerket

Melanie

Chambre, lit, vue, propreté, moderne, lobby, accueil, service aux chambre. Excellent 10/10.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Sam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 17. mai 2024
Sam, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to hear you enjoyed your stay. We look forward to welcoming you back in the future.

8/10 – Bra

Lisa Rose

Reiste med partner
Likte: Renhold og personale og service
We had a good stay here .. you have to request room cleaning which is inconvenient.. like who doesn’t need fresh towels every day ? But other than that we were happy with our stay.
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 17. mai 2024
Lisa,Thank you for sharing your feedback. Holiday Inn San Francisco Golden Gateway is pleased to hear you had an overall good stay. We appreciate your input regarding the room cleaning process and will take it into consideration. We’re glad the rest of your stay met your expectations and look forward to welcoming you back.

8/10 – Bra

Dan

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
The drain plug was not working in shower. The rest was ok. Price is high for what it is. Staff was helpful.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 16. mai 2024
Dan, thank you for your feedback. It's great to hear that our team members were able to assist you during your stay. We appreciate your comments and will ensure that the maintenance issue you mentioned is looked into. We hope to have the opportunity to welcome you back to Holiday Inn San Francisco Golden Gateway in the future.

10/10 – Utmerket

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Central to many sightseeing opportunities. As we were in town for a wedding, we really appreciated the multiple sitting areas in various locations; we gathered in a few of them with family and after arriving, visited the dining room for appetizers and drinks. I also took advantage of the business center where I revised and printed my speech for the wedding.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 17. mai 2024
Susan, thank you for your kind words! Holiday Inn San Francisco Golden Gateway is thrilled to hear that you enjoyed the convenient location and the various sitting areas for your family gatherings. It's wonderful that our dining room and business center were helpful to you during your stay. We're looking forward to welcoming you back soon!

6/10 – Grei

Christopher

Forretningsreisende, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Expect an extra fee for parking that is half the price of the hotel. Staff was friendly and professional. Breakfast $30.00 was not worth it. Total extra fees out the door was over $100.00. Will not it be staying again.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 16. mai 2024
Christopher,Thank you for sharing your thoughts. We're pleased to hear that our team members were friendly and professional. Your feedback regarding the parking and breakfast costs is valuable and will be reviewed to better serve our guests.

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 16. mai 2024
Joseph, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway always strive to provide exceptional service. We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!

10/10 – Utmerket

Florence

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great deal in safe area near Japantown! Every staff member was helpful.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 17. mai 2024
Florence, the team at the Holiday Inn San Francisco Golden Gateway is delighted to hear you enjoyed your stay and appreciated our location and service. We look forward to welcoming you back soon!

8/10 – Bra

BIBHUTI

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Great property, loved it. Front desk staff ( Asian lady ) when we checked needs to change her attitude. She doesn’t necessarily belong to hospitality industry. General Manager should take note. This industry is all about people and if you’re not accommodating at the front desk, there is an issue with guest service.
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Bibhuti, it's wonderful to hear that you valued Holiday Inn San Francisco Golden Gateway's property. However, we apologize if you felt any discomfort at our front desk. Please rest assured that we always strive to embody the essence of the hospitality industry and guest service. Your highlighted concern with our team member's demeanor has been noted, and required measures will be taken for enhancement. We appreciate your feedback, as it aids us in continuously improving our guest experience.

8/10 – Bra

Masa

Very good
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Masa, it's wonderful to hear that you had a good experience staying at the Holiday Inn San Francisco Golden Gateway. We always strive to provide our guests with the best possible service and amenities. Looking forward to seeing you again soon!

10/10 – Utmerket

Luzvinda og Biola

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything so far is great!
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 14. mai 2024
Luzvinda, we're elated to hear your positive comments about your stay at Holiday Inn San Francisco Golden Gateway. We strive to make every experience memorable and we're thrilled we were successful in your case. Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future.

10/10 – Utmerket

Alexa

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everyone was helpful at reception, felt safe staying here. will definitely come back again
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Alexa, we're thrilled to hear that you had an excellent stay at the Holiday Inn San Francisco Golden Gateway! It's wonderful our team was so accommodating, and that you felt safe during your visit. We can't wait for your return!

10/10 – Utmerket

Jeff

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, my stay was superb. Room and bed were comfortable and I was pleased with how quiet this room was compared to my last stay. A little bit frustrated because I had missed my first night of my stay due to being hospitalized. Front desk attendant was not exactly friendly when checking in. Also had to go back to the desk 3 times because my keys would not trigger the lock pad. The houseman was very helpful in getting me into the room. Homeless situation outside the property is getting worse but that is not the fault of the hotel.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 14. mai 2024
Jeff, it's great to hear your room at the Holiday Inn San Francisco Golden Gateway offered comfort and tranquility. We're sorry to hear about the difficulties faced during check-in and with the keycard. We appreciate your understanding during these moments and your commendation of our team member's assistance. Unfortunately, external factors remain beyond our control, but we're focused on ensuring our guest's safety within our precincts. We hope to provide you an even smoother experience in your future visits.

10/10 – Utmerket

Gavin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The man that checked us in was great. Parking is really expensive like anywhere in San Francisco. Decent hotel
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 14. mai 2024
Gavin, thank you for choosing to stay with us at Holiday Inn San Francisco Golden Gateway and for sharing your experience. It's fantastic to know that our team member at check-in made a profound impact on you. We understand your sentiments about the parking rates which, regrettably, are typical in San Francisco. Nonetheless, we're delighted that you found our hotel to your satisfaction. We look forward to your next visit.

8/10 – Bra

Rachel

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location but didn’t like the set up for restaurant/ food services for dining in option
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Rachel, it's great to hear you enjoyed the convenient location of Holiday Inn San Francisco Golden Gateway. We're sorry to learn that our dining area didn't meet your expectations. We continually strive to improve our restaurant's set up to ensure our guests' ultimate comfort. Your feedback is valuable and will be taken into consideration as we aim to enhance the overall dining experience. We hope for the opportunity to provide an improved experience during your next stay with us.

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Came to San Francisco 5 years ago and stayed downtown. It was crazy. The streets were filthy and it didn’t feel safe at all to the point where someone from the street ran into our elevator and tried to pretend they lost their room key to gain access. Before this trip I spent hours trying to sort through where to stay and read good reviews about this hotel & location. The only tiny complaint is the outer entrance grounds could be kept a little cleaner. Would have loved to see it hosed down daily. Beyond that, everything else is great. Housekeeping is diligent, lobby & elevators are very clean and efficient. The views are spectacular! Within walking distance there’s Trader Joe’s, Whole Foods 3-7 minutes away. There are also wonderful restaurants. Walking around is delightful & safe. Transportation is very close via buses. Also easy location to reach via Uber or taxis. Would come back in the future.
Bodde her 11 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Laura, it's wonderful to learn that you appreciate the diligent housekeeping, clean and efficient lobby and elevators, spectacular views and the delightful location of Holiday Inn San Francisco Golden Gateway. We're thrilled that you found the neighborhood to our convenience with nearby amenities and great transportation links. Your feedback about the outer entrance is noted and we appreciate your suggestion. We are looking forward to your return visit in the near future. Safe travels until then!

10/10 – Utmerket

Karina

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nothing
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 14. mai 2024
Karina, thank you for your remarkable rating. It's wonderful to know you enjoyed your stay at the Holiday Inn San Francisco Golden Gateway. We look forward to hosting you again in the future.

8/10 – Bra

PAMELA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Pamela, thank you for choosing to stay at the Holiday Inn San Francisco Golden Gateway. We appreciate the high rating and your preference for our hotel - it makes us very happy. We aim to ensure our guests' experiences are top-notch. Thank you once again, and we look forward to welcoming you back soon.

10/10 – Utmerket

Melissa og Santa Cruz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location!
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 14. mai 2024
Melissa, it's wonderful to hear that you appreciated the convenient location of Holiday Inn San Francisco Golden Gateway. We thank you for choosing our hotel for your stay and we can't wait to serve you again in the future. Safe travels!

10/10 – Utmerket

BRIANA

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Easy check in. Felt safe. Everything was clean. Would book again
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Briana, it's incredible to hear that your stay at the Holiday Inn San Francisco Golden Gateway was satisfactory. We're thrilled to know our prioritization of cleanliness and safety was evident to you. Looking forward to your next booking with us!

6/10 – Grei

Rebecca

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would love to rate this property at the top. Staff was friendly and room was clean. The only problem is after two weeks i have yet to receive my deposit back. You pay $50 a day for incidentials. I had no charges yet havent received my deposit back. Have left two voice messages with the "accountant" and have not had a call back.
Bodde her 4 netter i april 2024
Svar fra Customer Service den 14. mai 2024
Thank you for the feedback, Rebecca. Please contact the manager on duty at 415-441-4000, between the hours of 7am to 11pm, 7 days a week. Hopefully this route will offer you a solution. Thank you!