Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 901 av totalt 1608 anmeldelser." "
10 – Utmerket
901
Rangering på 8 − Bra. 328 av totalt 1608 anmeldelser." "
8 – Bra
328
Rangering på 6 − Grei. 190 av totalt 1608 anmeldelser." "
6 – Grei
190
Rangering på 4 − Dårlig. 80 av totalt 1608 anmeldelser." "
4 – Dårlig
80
Rangering på 2 − Forferdelig. 109 av totalt 1608 anmeldelser." "
2 – Forferdelig
109
9,0/10
Renhold
8,6/10
Personale og service
8,0/10
Fasiliteter
8,6/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Vijayaraghavan
Reiste med partner, Reiste med familie
29. mai 2024
Likte: Renhold og fasiliteter
Very convenient and nice property
Vijayaraghavan
Bodde her 2 netter i mai 2024
10/10 – Utmerket
jhanvi
29. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was really clean nice and around property was really safe area. I would definitely go again.
jhanvi
Bodde her 3 netter i mai 2024
Svar fra GM den 29. mai 2024
Thank you for the great feedback and score. We really appreciate it.
10/10 – Utmerket
Leevell
Forretningsreisende
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, safe and very close to SFO airport.
Leevell
Bodde her 1 natt i mai 2024
Svar fra GM den 28. mai 2024
Thank you for the kind words and great score! We appreciate it and we appreciate you.
10/10 – Utmerket
Hyung C.
27. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hyung C.
Bodde her 1 natt i mai 2024
Svar fra GM den 28. mai 2024
Thank you for the great score. We really appreciate it and we look forward to your next visit.
10/10 – Utmerket
Jinglin
25. mai 2024
Jinglin
Bodde her 1 natt i mai 2024
Svar fra GM den 26. mai 2024
Thank you Jinglin,We appreciate the great score! We are so happy you enjoyed your stay. We look forward to your next visit.
10/10 – Utmerket
Dezaray
24. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super clean and nice very close to airport and only 20 min to downtown tourist areas! Would stay again!!
Dezaray
Svar fra GM den 24. mai 2024
Thank YOU Dezaray! We really appreciate the great score and feedback. We are delighted to hear you enjoyed your stay and we look forward to your next visit the next time your travels bring you back to the Bay Area.
10/10 – Utmerket
Rosanne
23. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good spot to stay near the airport. Comfortable beds
Rosanne
Bodde her 1 natt i mai 2024
Svar fra GM den 24. mai 2024
Thank you Rosanne for the great score and feedback. We really appreciate it and we really appreciate you. Looking forward to your next visit.
8/10 – Bra
Constance
23. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Grest
Constance
Bodde her 1 natt i mai 2024
Svar fra GM den 23. mai 2024
Thank you Constance for the good score and comments. We appreciate your business!!
10/10 – Utmerket
Huascar
23. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
-
Huascar
Bodde her 1 natt i mai 2024
Svar fra GM den 24. mai 2024
Thank you Huascar for the great score and feedback. We really appreciate it and we really appreciate you. We look forward to your next visit the next time your travels bring you back to the Bay Area.
10/10 – Utmerket
Joanne
22. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the airport and of course the cookies are a plus
Joanne
Bodde her 1 natt i mai 2024
Svar fra GM den 23. mai 2024
Thank You Joanne for the great score and feedback! We couldn’t agree with you more our Doubletree cookies are simply the.BEST!!
8/10 – Bra
Alfred
20. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Good quality beds
Alfred
Bodde her 1 natt i mai 2024
Svar fra GM den 20. mai 2024
Thank you Alfred for the good score and feedback. We really appreciate it. Thank you for choosing to stay with us on your last at and we look forward your next visit when your travels bring you back the Bay. Area.
10/10 – Utmerket
Grahame
Reiste med partner
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great place to stay for a flight out of SFO, nice to have a dinner option in house
Grahame
Bodde her 1 natt i mai 2024
Svar fra GM den 19. mai 2024
Thank you Grahame for the kind words and great score. We really appreciate it and we really appreciate you. We look forward to your next stay.
10/10 – Utmerket
Jim
Reiste med partner
19. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Good air hotel
Jim
Bodde her 1 natt i mai 2024
Svar fra GM den 19. mai 2024
Thank you Jim for the kind words and great score. We are happy that you enjoyed your stay and we look forward to your next visit.
10/10 – Utmerket
Sean
19. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sean
Bodde her 1 natt i mai 2024
Svar fra GM den 20. mai 2024
Thank you for the score Sean. We appreciate it and we appreciate you staying at our beautiful property. We look forward to your next visit.
10/10 – Utmerket
Marjolaine
Reiste med partner, Forretningsreisende
17. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Marjolaine
Bodde her 1 natt i mai 2024
Svar fra GM den 21. mai 2024
Thank you Marjolaine, we appreciate the feedback and the great score. Most of all we appreciate you for choosing to stay with us.
10/10 – Utmerket
Jiaxuan
17. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome cookies! Clean room. Feels luxurious for a 3.5 star hotel.
Jiaxuan
Bodde her 1 natt i mai 2024
Svar fra GM den 20. mai 2024
Thank you Jiaxuan for the great score. We appreciate it and we appreciate you. Looking forward to your next visit.
6/10 – Grei
Michele og Berkeley
16. mai 2024
The staff that checked me in was rude to another guest asking a question, and she in a big hurry checking me in although there was no one else in line.
The room was very comfortable and clean except the toilet was left open seat up. No glass cups, only plastic and paper. No complimentary water. It would be a huge improvement if doors closed quietly instead of slamming shut. The bed was very comfortable and because I brought a sound machine I was able to sleep off jet lag in disturbed. I like that they offer a shuttle to/from the airport but it’s every 45 minutes and confusing which Hilton shuttle to take. Too bad property is next to power towers that ruin the location but there’s several other major hotels here too.
Michele
Bodde her 1 natt i mai 2024
Svar fra GM den 16. mai 2024
Hello Michelle, THANK YOU for your honest feedback. It seems we fell short of your expectations and for that we are truly sorry. We will review your comments about the Check In associate and make our Front Office Manager aware of your feedback.We hope that if your travels bring you back to South San Francisco you will give us another opportunity to show you the service and guest experience we are best known for.
10/10 – Utmerket
Juan
Reiste med en gruppe
16. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near the airport.
Juan
Bodde her 1 natt i mai 2024
Svar fra GM den 16. mai 2024
Thank you Juan for the great score! We appreciate your business and look forward your next visit.
10/10 – Utmerket
Thomas
Reiste med familie
15. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
More than adequate for needs and purpose.
Thomas
Bodde her 1 natt i mai 2024
Svar fra GM den 15. mai 2024
Thank You Thomas for the great score!! We appreciate it and we appreciate your business. Looking forward to seeing you again soon.
10/10 – Utmerket
Daya rajan
15. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Daya rajan
Bodde her 7 netter i mai 2024
Svar fra GM den 27. mai 2024
Thank you for taking the time to provide us feedback. We a really appreciate it and we appreciate you for staying with us.
6/10 – Grei
Georg og Tucson
Forretningsreisende
15. mai 2024
Likte: Renhold
Needed to wait for over 50 minutes until the shuttle arrived. Room was pretty disappointing with cheap furniture, flooring, bedsheets, everything but pleasant. This Doubletree hotel is NOT up to par and won't see me again. The other DT hotel in Burlingame is a 'diamond' compared to this one.
Georg
Bodde her 1 natt i mai 2024
Svar fra GM den 15. mai 2024
Hello Georg and thank you for the feedback. We are truly sorry that we did not meet your expectations. We will take your feedback into consideration as we continue to work towards improving or guest experience.
6/10 – Grei
David
15. mai 2024
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My room smelled musty. Maybe from all the water damage on the ceilings. Also theirs no water or coffee for when you arrive.
David
Bodde her 1 natt i mai 2024
Svar fra GM den 15. mai 2024
Hello David and thank you for the feedback. We are truly sorry that we did not meet your expectations. We will take your feedback into consideration as we continue to work towards improving or guest experience.
10/10 – Utmerket
Lucy
13. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lucy
Bodde her 2 netter i mai 2024
Svar fra GM den 15. mai 2024
Hi Lucy and THANK YOU for the perfect score. We really do appreciate it. Hope to see you again soon.
10/10 – Utmerket
Abhijit
11. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nicely maintained and some of the hotel staff was very supportive
Abhijit
Bodde her 1 natt i mai 2024
Svar fra GM den 12. mai 2024
Thank you so much for the kind words and positive feedback and score. We appreciate it and we appreciate you. Looking forward to your next visit the next time your travels bring you back to the beautiful Bay Area.
4/10 – Dårlig
Steven og Syracuse
Reiste med familie
9. mai 2024
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I'd have to say that they had problems with the facilities. The first room was quite warm and was without a functioning air conditioner. It seems that the air conditioning in the older tower doesn't function. The second room in the newer tower had functional air but was the darkest hotel room I have ever been in. One ceiling light near the door and a lamp by the bed. There should have been at least one more light if not two more.
Steven
Bodde her 1 natt i mai 2024
Svar fra GM den 9. mai 2024
Thank you for the feedback, Steven. Sounds like the HVAC system was an issue during your stay and for that we are truly sorry. We know you have choices when traveling and we appreciate that you stayed with us. Hoping that if your travels bring you back to South San Francisco that you will give us another chance.
10/10 – Utmerket
Bertha
6. mai 2024
Likte: Renhold og fasiliteter
Food was average, very expensive quality/service
Bertha
Bodde her 1 natt i mai 2024
Svar fra GM den 7. mai 2024
Thank you for the great score and feedback. We really do appreciate it.
2/10 – Forferdelig
Guy
6. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They charge parking for $19. This does not show when booking through Expedia. Plus Breakfast is charged. Terrible
Guy
Bodde her 1 natt i mai 2024
Svar fra GM den 7. mai 2024
I’m sorry to hear that we did not meet your expectations. Our parking and breakfast are j closed on the Expedia site. We will definitely contact Expedia to make sure we are properly represented in their site. Thank you for bringing us attention to this matter.
6/10 – Grei
Beth
Reiste med partner, Forretningsreisende
1. mai 2024
Likte: Renhold
Likte ikke: Personale og service
El shuttle del aeropuerto sale cada 45 minutos..
Vi pasar los de otros hoteles hasta 3 veces antes que viniera el mío.
Beth
Bodde her 1 natt i april 2024
Svar fra GM den 1. mai 2024
Thank you for the feedback, Beth. Sounds like the shuttle service was an issue during your stay and for that we are truly sorry. We know you have choices when traveling and we appreciate that you stayed with us. Hoping that if your travels bring you back to South San Francisco that you will give us another chance.
6/10 – Grei
Gabrielle
1. mai 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Dirty
Gabrielle
Bodde her 1 natt i april 2024
Svar fra GM den 3. mai 2024
Thank you for the great feedback and I will be sure to share your comments with our Staff!
8/10 – Bra
Michael
Reiste med partner
30. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The airplanes were really loud
Michael
Bodde her 1 natt i april 2024
Svar fra GM den 30. apr. 2024
Thank you for the feedback, Jason. Sometimes the flight paths can make for some noise and for that we are truly sorry. We know you have choices when traveling and we appreciate that you stayed with us. Hoping that if your travels bring you back to South San Francisco that you will give us another chance.
10/10 – Utmerket
Paul
30. apr. 2024
Paul
Bodde her 2 netter i april 2024
Svar fra GM den 21. mai 2024
Thank you Paul for the great score!! We will use it to continue pushing toward improving our guest services.
10/10 – Utmerket
Jenesis
30. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable
Jenesis
Bodde her 1 natt i april 2024
Svar fra GM den 30. apr. 2024
We are so glad that you enjoyed your time with us. Thank you for the positive feedback. We appreciate it. We hope to see you again soon.
2/10 – Forferdelig
sailesh
30. apr. 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sinks plugging, tub plugging.
sailesh
Bodde her 1 natt i april 2024
Svar fra GM den 30. apr. 2024
Thank you for the feedback, Sailesh. We pride ourselves on our guest experience and it's clear by your feedback that we fell short and for that we are truly sorry. We know you have choices when traveling and we appreciate that you stayed with us. Hoping that if your travels bring you back to South San Francisco that you will give us another chance.
10/10 – Utmerket
Destiny
30. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel! Very clean and quiet
Destiny
Bodde her 4 netter i april 2024
Svar fra GM den 30. apr. 2024
We are so glad that you enjoyed your time with us. Thank you for the positive feedback and kind words. We really do appreciate it. We hope to see you again soon.
10/10 – Utmerket
Marie
28. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff
Marie
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Thank you Marie! We couldn’t agree more. Our staff prides themselves on friendly and attentive customer service. Thank you for your feedback and we look forward to your next stay with us.
10/10 – Utmerket
Farah
27. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Farah
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Thank you for the great score and feedback. We will make the most of it and continue improving our services levels.
8/10 – Bra
Donna og West Greenwich
Reiste med familie
27. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We only stayed a few hours between flights. Shuttle worked out well. Very nice hotel and convenient to airport
Donna
Bodde her 1 natt i april 2024
Svar fra GM den 27. apr. 2024
Thank you so much for the great score! We are delighted to hear you enjoyed your stay at our property.Doubletree Hotel Team
8/10 – Bra
Robert og Emerson
27. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and quiet
Robert
Bodde her 1 natt i april 2024
Svar fra GM den 28. apr. 2024
Thank you Robert for the feedback and score. We hope to see you again soon.
10/10 – Utmerket
Amanda og New York
27. apr. 2024
Amanda
Bodde her 1 natt i april 2024
Svar fra GM den 17. mai 2024
Thank you, Amanda, for the great score!! We appreciate it and we appreciate you! Hope to see you again soon!!
6/10 – Grei
Andy
27. apr. 2024
Likte ikke: Personale og service
No boiler to boil hot water.
Hair dryer not functioning well.
Andy
Bodde her 1 natt i april 2024
Svar fra GM den 27. apr. 2024
Hello Andy, I am so sorry to read that your stay didn't meet your expectations. While it is true, our rooms do not have boilers to heat water, we do offer the coffee machine to heat water for up to 2 cups. We also have hot water available at our restaurant. If you have a thermos, we are always willing to dispense hot water from our coffee makers in the kitchen.We thank you for your feedback.
10/10 – Utmerket
Alicia
26. apr. 2024
Alicia
Bodde her 1 natt i april 2024
Svar fra GM den 17. mai 2024
Thank you, Alicia for the Great score!! We appreciate it and we appreciate you!! Hope to see you again soon!
10/10 – Utmerket
Just
26. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing and extremely helpful. Exactly what I am use to being a Hilton Reward member.
Just
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Thank you for the great feedback and I will be sure to share your comments with our Staff!
8/10 – Bra
Thomas
26. apr. 2024
Thomas
Bodde her 1 natt i april 2024
Svar fra GM den 16. mai 2024
Thank you, Thomas, for the Great Score! We will use it to continue improving upon our Guest Services. WE appreciate the feedback and the score and we look forward to you next visit.
10/10 – Utmerket
Jersey
26. apr. 2024
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
soso
Jersey
Bodde her 1 natt i april 2024
Svar fra GM den 27. apr. 2024
Thank you for your feedback and score. We appreciate your business.
10/10 – Utmerket
Britani og Perry
25. apr. 2024
Britani
Bodde her 1 natt i april 2024
Svar fra GM den 15. mai 2024
Thank you, Britani, for the PERFECT SCORE!! We appreciate it and we appreciate you.
10/10 – Utmerket
Jazmyne
Reiste med partner
24. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was great
Jazmyne
Bodde her 2 netter i april 2024
Svar fra GM den 25. apr. 2024
THANK YOU for the great score and feedback. We will use it to continue delivering great service to all of our valued guests. We appreciate you taking the time for letting us know how we did. Look forward to seeing you again.
4/10 – Dårlig
della
24. apr. 2024
I was charged for this too but I did not stay .
I asked to cancel five days before our stay.
Due to an illness we had to cancel our extended vacation.
We did have to rebook a hotel in San Francisco to return home for an earlier date.
We choose not to rebook there because of the no cancellation clause.
They did get our money but I will not recommend this hotel to anyone .
della
Bodde her 1 natt i april 2024
Svar fra GM den 25. apr. 2024
We are very sorry to hear about your need to cancel. Please work with Expedia. The point of purchase for the room stay was made through Expedia. We cannot change the agreement between you and Expedia at the property level. I really hope this helps.
8/10 – Bra
Kimberly A
Reiste med familie
24. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked king room for our son and his bride and they got out in room with 2 queens??? Not.happy about that.
Kimberly A
Bodde her 1 natt i april 2024
Svar fra GM den 24. apr. 2024
Hi Kimberly,Thank you so much for the feedback. We are so very sorry about your son and bride's experience. We pride ourselves on great service, and taking care of details, and it appears we fell short and for that I am deeply sorry. I will share your feedback and experience with my leadership team next week to make sure this doesn't happen again. I want to personally thank you for your feedback. Your feedback helps us get better, which at the end of the day is part of our goal of continuous improvement.
10/10 – Utmerket
Si
23. apr. 2024
Si
Bodde her 2 netter i april 2024
Svar fra GM den 14. mai 2024
Thank you so much for the kind words and positive feedback and score. We appreciate it and we appreciate you. Looking forward to your next visit the next time your travels bring you back to the beautiful Bay Area.
10/10 – Utmerket
Daniela
23. apr. 2024
Daniela
Bodde her 5 netter i april 2024
Svar fra GM den 14. mai 2024
Thank you so much for the kind words and positive feedback and score. We appreciate it and we appreciate you. Looking forward to your next visit the next time your travels bring you back to the beautiful Bay Area.