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Anmeldelser av Hilton San Diego Mission Valley

4 out of 5
Hilton San Diego Mission Valley
901 Camino Del Rio S, San Diego, CA

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 410 av totalt 1022 anmeldelser." "
Rangering på 8 − Bra. 222 av totalt 1022 anmeldelser." "
Rangering på 6 − Grei. 183 av totalt 1022 anmeldelser." "
Rangering på 4 − Dårlig. 104 av totalt 1022 anmeldelser." "
Rangering på 2 − Forferdelig. 103 av totalt 1022 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Beatriz

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
El hotel esta en feneral bien aunque necesita,ya,mantenimiento. La tie da,que tiene ofrece muy poco.
Bodde her 3 netter i august 2023
Svar fra Hilton den 13. aug. 2023
Thank you for your feedback

8/10 – Bra

Zachary

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was friendly but other customers were really loud at night. The area was a little sketchy to me but the hotel is close to everything and very convenient
Bodde her 2 netter i mai 2024
Svar fra Hilton den 16. mai 2024
THANK YOU FOR YOUR FEEDBACK

6/10 – Grei

Todd

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The exterior of the hotel (street and initial arrival) looks a little run down. The parking lot seems less than secure complete with a unhoused man resting and then yelling as we walked to our car. We told the front desk (who were very friendly and helpful) and they handled the situation promptly. The interior of the hotel is nice and the rooms are clean. There are a few maintenance issues like a broken light hanging off the bed that looked like someone had yanked it off. The pool is basic but had no towels stocked. Overall, this is a fine place to just rest your head but I wouldn't want to "vacation" here. We were there for SDSU graduation so it met our needs but we were underwhelmed due to a few minor issues.
Bodde her 2 netter i mai 2024
Svar fra Hilton den 14. mai 2024
THANK YOU FOR YOUR FEEDBACK

10/10 – Utmerket

Victoria

Reiste med familie
Parking was challenging but over all well
Bodde her 2 netter i mai 2024
Svar fra Hilton den 14. mai 2024
THANK YOU FOR YOUR FEEDBACK

10/10 – Utmerket

Don

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Hilton den 14. mai 2024
THANK YOU FOR YOUR FEEDBACK

4/10 – Dårlig

Sarah

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Air conditioning wasn’t working when we got there. Took them over 12 hours to get it working again. Sink in bathroom was stopped up and again took them awhile to come fix it. Elevators were down multiple times as well
Bodde her 2 netter i mai 2024
Svar fra Front Desk den 13. mai 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 – Bra

Qiangjie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Marcus den 11. mai 2024
Thank you for your review.

10/10 – Utmerket

tyrone

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was exceptionally
Bodde her 4 netter i mai 2024
Svar fra Hilton den 10. mai 2024
Thank you for your feedback

8/10 – Bra

Keona og Sandy Spring

Reiste med familie
Likte ikke: Fasiliteter
The area surrounding the hotel was a bit unsafe. There were people sitting in dark areas around the upper level parking garage. The areas down the street near a restaurant and up the street near the gas station were equally unsafe. I had an issue with my breakfast food and the only person that resolved it was Nala. The room was fine as I did not expect much considering the surrounding area. We did not use any of the amenities. The market place was very limited. No real snacks for families. There was no room service available at this location. For the price it was fine but I would go elsewhere for a true Hilton experience.
Bodde her 3 netter i mai 2024
Svar fra Hilton den 9. mai 2024
Thank you for your feedback

4/10 – Dårlig

Jacob

Reiste med familie
Likte ikke: Renhold og personale og service
My room had trash from previous group. You have to pay for parking Wi-Fi breakfast plus deposit. Staff was rude had to ask for more towels 4 times finally walked to house keeping my self
Bodde her 1 natt i mai 2024
Svar fra Hilton den 9. mai 2024
Thank you for your feedback

10/10 – Utmerket

Kate

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Hilton den 9. mai 2024
Thank you for your feedback

10/10 – Utmerket

Robert

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 3 netter i mars 2024
Svar fra Hilton den 9. mai 2024
Thank you for your feedback

10/10 – Utmerket

Susan

Bodde her 1 natt i mai 2024
Svar fra Hilton den 9. mai 2024
Thank you for your feedback

8/10 – Bra

wee han og Calgary

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The spa pool is good and the swimming pool Is good but there is no shower place by the pool Which is not convenient at all!
Bodde her 6 netter i april 2024
Svar fra Marcus den 5. mai 2024
Hello, thank you for your feedback!

10/10 – Utmerket

Eliana

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Friendly staff at concierge
Bodde her 1 natt i mai 2024
Svar fra Marcus den 5. mai 2024
Hello, we appreciate your feedback.

10/10 – Utmerket

anthony og Fontana

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We always stay here at this location and I have Zero complaints about the property, rooms, staff, etc. My ONLY gripe is the parking which is blah at best, the parking spots are made for mini cars. Other than that, this is in my top two hotels for business/pleasure stays in San Diego!
Bodde her 1 natt i mai 2024
Svar fra NM den 2. mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Mission Valley to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

2/10 – Forferdelig

Eric

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
They put me in a room which had terrible sounds coming from multiple AC units. Did not sleep more then 1 hour all night. Called front desk they said they didn’t have another room. Informed manger and no call back yet. They refunded parking but still on the hook for a terrible night. The front desk made no notes of every communication I had with them. When I requested a refund they claimed there was no known issue in the room. I ask if they wanted my video proof and they ignored my offer multiple times. They eventually offered Hilton honors points as compensation. Luckily I had names and times of people I spoke with. I would say report all incidents to corporate to circumvent their lack of follow through and denial of obvious maintenance issues.
Bodde her 1 natt i mars 2023
Svar fra NM den 2. mai 2024
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.

6/10 – Grei

David

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra NM den 2. mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Mission Valley to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 – Grei

Eileena

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
nothing
Bodde her 2 netter i april 2024
Svar fra Hilton den 30. apr. 2024
thank you for your feedback

8/10 – Bra

Lynda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Hilton den 30. apr. 2024
thank you for your feedback

10/10 – Utmerket

Martha

Likte: Personale og service og overnattingsstedets bygg og tilstand
Jessica at the front desk was absolutely amazing, very helpful and friendly.
Bodde her 1 natt i april 2024
Svar fra Hilton den 29. apr. 2024
THANK YOU FOR YOUR FEEDBACK

4/10 – Dårlig

Lori

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
I do not typically leave poor reviews, however, the room we had came with broken drawers, a very cold swimming pool, and a television without cable service that they claimed to have. It was very noisy at night with traffic, and there was an additional charge to park each night. For the price, I would go elsewhere. The highlight of this facility was the room cleaners. They were very hard working, thorough, and kind. They happily provided extra towels and washcloths upon request.
Bodde her 5 netter i april 2024
Svar fra Hilton den 29. apr. 2024
THANK YOU FOR YOUR FEEDBACK

6/10 – Grei

Norma

Bodde her 1 natt i april 2024

10/10 – Utmerket

Marcelo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome staff! Registry was friendly and wonderful!
Bodde her 1 natt i april 2024
Svar fra Hilton den 29. apr. 2024
THANK YOU FOR YOUR FEEDBACK

2/10 – Forferdelig

Katherine Kit Ling og Torrance

Bodde her 1 natt i april 2024
Svar fra Marcus den 17. mai 2024
thank you

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean
Bodde her 1 natt i april 2024
Svar fra Front Desk den 26. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 – Utmerket

Winensky

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were friendly, the room was very clean.
Svar fra Hilton den 25. apr. 2024
thank you for your feedback.

6/10 – Grei

Joyce

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Front Desk den 26. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 – Forferdelig

Ehab og TEMECULA

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Marcus den 25. apr. 2024
Apologize if your stay with us was not up to par.

8/10 – Bra

maria elena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo excelente
Bodde her 2 netter i mars 2024
Svar fra Front Desk den 24. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 – Bra

Abulimiti

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 4 netter i april 2024
Svar fra Hilton den 20. apr. 2024
thank you for your feedback

4/10 – Dårlig

Tanya

Bodde her 4 netter i desember 2023
Svar fra Hilton den 9. mai 2024
Thank you for your feedback

10/10 – Utmerket

Habib

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good experience! A good choice
Bodde her 3 netter i april 2024
Svar fra Hilton den 18. apr. 2024
THANK YOU FOR YOUR FEEDBACK

10/10 – Utmerket

Alejandro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hilton den 19. apr. 2024
Thank you for your feedback

8/10 – Bra

Mary Beth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, easy to get to, and nice beds. Parking is tight for larger vehicles.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 16. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 – Dårlig

CHRISTOPHER

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Front Desk den 17. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 – Bra

Mart

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Front Desk den 16. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 – Forferdelig

Michael

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
Staff was not helpfull, tv remote and most outlets didn't work, food vouchwrs were not ready, bayh sink clogged, etc. I dont recommend this hotel at all. The people that worked at the restaurant and bar area were very nice.
Bodde her 5 netter i april 2024
Svar fra Front Desk den 15. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 – Grei

Rachael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I got the master suit for a night to enjoy I didn’t like how I know check out is at 12 pm but while I was in the shower I came out to a housekeeper in my room and it was only 9 am I think that wasn’t right at all for the housekeeper to come in knowing I haven’t checked out I work in hospitality also I work at a hotel and I know that’s something I definitely don’t let my housekeeper do I really was upset and I actually did leave right after just felt like I was getting rushed out even though I did pay a good amount for my stay
Bodde her 1 natt i mars 2024
Svar fra Hilton den 14. apr. 2024
Thank you for your feedback. we will address this with hsk department.

6/10 – Grei

Oscar

Bodde her 1 natt i april 2024
Svar fra Marcus den 5. mai 2024
Thank you.

10/10 – Utmerket

dalia

Bodde her 1 natt i mars 2024
Svar fra Hilton den 1. mai 2024
thank you for your feedback

8/10 – Bra

LUIS FABIAN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente ubicación para lo que nosotros estabamos buscando, buen estacionamiento. Instalaciones renovadas.
Bodde her 2 netter i mars 2024
Svar fra Hilton den 10. apr. 2024
Thank you for your feedback.

8/10 – Bra

April

Bodde her 3 netter i april 2024
Svar fra Front Desk den 17. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 – Grei

Juan

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our stay was pleasant and the hotel was nice. I haven’t had time to reach out to the hotel, but they charged me for parking when I didn’t even have a vehicle. The guy at the front desk didn’t seem happy, so I’m not sure if he did that on purpose.
Bodde her 1 natt i mars 2024
Svar fra Hilton den 10. apr. 2024
Thank you for your feedback

10/10 – Utmerket

Stephanee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 8. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 – Utmerket

Christina

Reiste med familie
Great stay.
Bodde her 2 netter i april 2024
Svar fra Front Desk den 8. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 – Utmerket

Davd og Gainesville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great place to stay very friendly staff
Bodde her 3 netter i april 2024
Svar fra Marcus den 6. apr. 2024
Thank you Mr.David for the kind feedback!

8/10 – Bra

Oscar

Bodde her 1 natt i april 2024
Svar fra Hilton den 7. apr. 2024
THANK YOU FOR YOUR FEEDBACK

4/10 – Dårlig

Aury

Bodde her 1 natt i april 2024
Svar fra Front Desk den 26. apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 – Bra

Krystle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This location was convenient for my trip and had a gorgeous lobby and a spacious room. Housekeeping started on my floor way too early in the morning and the walls were quite thin so I could hear the people around me when trying to sleep. I wasn’t at the hotel very much during my trip as I was off exploring museums and the beach. I’d stay here again
Bodde her 3 netter i april 2024
Svar fra Hilton den 6. apr. 2024
THANK YOU FOR YOUR FEEDBACK