This appears to be a modern suite hotel in a very nice suburban neighborhood which is convenient to I-10. However we experienced many problems with our room. We booked this on short notice due to problems with the previous hotel in order to get a handicapped accessible suite. As soon as we entered our room we found multiple hairs in the bathroom sink and the living room and bedroom smelled like cigarette smoke even though this is a nonsmoking hotel The desk clerk agreed to waive the parking fee since no other handicapped suites were available. We soon discovered many other problems including a knob falling off the bathroom door, closet door that wouldn't close, no hangers in the closet, missing wall mounted hair dryer, missing iron and ironing board, and missing coffee maker. The staff provided a coffee maker upon request but never located a hair dryer in the 2 days we stayed there. This is the worst managed hotel we have ever visited. On the plus side our handicapped room was on the first floor close to the entrance, the breakfast was good though they stopped serving at 8:30 AM when most other hotels serve until 9:30. Our suite was small but the kitchen was pretty well equipped, and the room rate was lower than surrounding suite hotels. The bathroom was pretty well designed for wheelchair users with a roll in shower and grab bars, but there was no countertop around the sink and the wall mounted dispensers in the shower could not be reached while sitting on the bench.