Although we're glad you had an overall pleasant stay with us, we are disappointed that some aspects fell short of your expectations. We are a historic property, so we appreciate your understanding. However, we strive to provide our guests with exceptional stays, so we will be sure to relay your concerns regarding the bathroom and the condition of our property to our team to ensure any opportunity for improvement is made swiftly. It was our pleasure to welcome you, and we hope you'll consider returning for a more extraordinary visit in the future.

Dear Denee',Thank you for your feedback. We are disappointed to hear about the issues with the maintenance of your room and our restaurant's menu. Rest assured, your insights are valued, and we will work to ensure improvements are made. It would be a pleasure to welcome you back for a much-improved experience.

Dear James,We were happy to provide you with safe, welcoming accommodations, and we're glad you enjoyed your visit. If your adventures bring you back to the area, please come see us again at the Riverwalk Plaza Hotel!

Dear Francisco,Thank you for choosing the Riverwalk Plaza Hotel! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.

Dear Cassie,It was an honor to have you with us at the Riverwalk Plaza Hotel! The greenery inside the building is there to bring comfort to our guests as soon as they arrive, so hearing you find it unique means a lot to us. It was an honor to host you, and we can not wait to see you again!

Dear Susan,Thank you for your kind review! We're pleased that our team made you feel welcome and that our security features, including keycard access to the elevators and stairs, contributed to your sense of safety. It's also great to know that you found the bed comfortable. We look forward to welcoming you back to the Riverwalk Plaza Hotel for another secure and restful stay!

Thank you for choosing to stay with us at the Riverwalk Plaza Hotel. We are thrilled to learn you enjoyed your stay and you are always welcome back.

Dear Ashley,Thank you for your review. We certainly do not want our guests to be surprised by any unexpected charges, and we will do what we can to ensure we communicate our price more effectively. While we do have to add small mandatory costs such as hotel tax and Tourism Public Improvement District fees, we understand it's important guests are informed upfront. Thank you again for your feedback.

Dear Erica,We want to take this opportunity to apologize that your stay was not up to standards. This is certainly not the unforgettable and relaxing experience our guests expect when booking with us, and we thank you for bringing these issues to our attention so we may address them. We make continuous efforts to improve our property and enhance the experience we bring our guests, and it's made possible thanks to feedback like yours. We thank you again for your feedback and hope you have a great day.

Dear Mary,Thank you for choosing to stay at the Riverwalk Plaza Hotel. We value your positive rating and hope you'll return.

Dear Trenaeki,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back soon for another great stay at the Riverwalk Plaza Hotel.

Dear Kris,Our valet parking is the cherry on top of our numerous offerings that make the Riverwalk Plaza Hotel the destination to book in San Antonio, and we want to thank you for your review. We'll pass your compliments on to Frank and Louis, and we hope you will visit us again.

Dear Idonia,Thank you for your review and for choosing to stay with us. We apologize for any inconveniences you experienced with our accommodations, facilities, or parking. Your feedback is important to us, and we will review your concerns in detail, correcting any deficiencies immediately. Again, thank you for staying with us, and it would be an honor to have you visit the next time you are in San Antonio.

Dear Donnell,Thank you for your feedback! We're thrilled you had a great experience, but if there are any ways we can make your next stay even more enjoyable, please let us know.

Dear Philip,Our top priorities are providing exceptional cleanliness and service, and we're delighted that we met your expectations. Thank you for sharing your positive experience with us, and we look forward to welcoming you back for another enjoyable stay at the Riverwalk Plaza Hotel.

Dear Helayne,We're sorry to hear about the issues you experienced during your stay. Your feedback is important to us, and we apologize for any inconvenience caused by the outdated rooms, shower problem, and elevator issues. We will address these concerns promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

Dear Michael,With so many hotels to choose from, we are honored you selected the Riverwalk Plaza Hotel. Thank you for your feedback, and if your travels bring you back to the area, we would love another opportunity to host you.

Dear Kevin,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the age of the property and for any disappointment with the available amenities. Renovations are in process, and we appreciate your patience while we work to improve the property. Please come see us again when the updates are complete.

Dear Sherry,We appreciated the opportunity to host you at the Riverwalk Plaza Hotel. It was our pleasure to serve you delicious food at our on-site restaurant. However, we apologize for the inconvenience with your room, and rest assured, our maintenance team will work to correct any issues. Despite this, we're pleased you found our team members friendly and helpful. We're grateful for your feedback, and we would be honored if you considered staying with us again.

Dear Dana,Thank you for your honest review. It was a pleasure having you as our guest recently! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. However, we regret that you were not fully satisfied with your experience. Please accept our apologies for any inconvenience caused by our policies. Your feedback regarding how your stay could have been better will be shared with our team for further consideration, as we are always seeking new ways to improve. Take care, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating.

Dear Robert,Thank you so much for taking the time to share your thoughts with us. We're delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations. Your feedback regarding the leak will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. It was truly a pleasure having you here, and we hope you return soon!

Dear Susan, We always enjoy hearing from our guests. It's great to know that our friendly staff and close proximity to the riverwalk helped make your visit memorable. The next time you're in the area, please come see us again.

Dear Ausra,Thank you for sharing your constructive feedback. We're sorry that your stay wasn't what you expected. Your thoughts are valuable, and our team will continue to work hard to keep our hotel clean and well-maintained. We're confident your next visit will be better, and we hope you'll give us a second chance.

Dear Joseph,We were happy to provide you with friendly, convenient accommodations, and we're glad you enjoyed your visit. If you're in the area again, please come back to see us at the Riverwalk Plaza Hotel!

Dear Karen,Thank you for your feedback! We're glad you appreciated our proximity to the Riverwalk and found our beds comfortable. Your feedback is valued, and please know we are always available to assist while you are here. We hope to welcome you back to Riverwalk Plaza Hotel soon!

Dear Jessica,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you here, and we hope you return soon.

Dear Marco,It was such a pleasure having you stay with us on your first trip to San Antonio. We're thrilled you thoroughly enjoyed your experience! Thank you for your perfect rating, and we hope you return soon.

Dear Julie,We're delighted you had a positive experience at the Riverwalk Plaza Hotel. We strive to provide a comfortable atmosphere for all our guests, and we look forward to welcoming you back for another enjoyable stay!

Dear Nicole,It was truly a pleasure to welcome you to the Riverwalk Plaza Hotel. We're thrilled to hear you had a positive experience, and that you appreciated our comfortable accommodations and the opportunity to enjoy the pool. Thank you for sharing your kind comments, and we hope to welcome you back the next time you're in the area.

Dear Reinaldo,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any issues with noise. Our staff is always happy to show you other available options. Should you be in the area again, please come back to see us.

Dear Vanessa,Thank you for sharing your experience with us! Providing a relaxing environment for our guests is one of our top priorities, and we're glad we succeeded in creating a pleasant atmosphere for you. We look forward to welcoming you back to the Riverwalk Plaza Hotel for another enjoyable stay.

Dear Lyndsey,Thank you for your wonderful review! We're thrilled that the property was perfect for your trip and that you enjoyed our fun games and prime location. It's also great to hear that our team's hospitality added to your experience. We are grateful for your review and look forward to welcoming you back to the Riverwalk Plaza Hotel!

Dear James,Thank you for your feedback. While we are glad that you enjoyed our location, it saddens us that you had a few other concerns. We will share your comments with the appropriate team members so they can further investigate these concerns and seize all opportunities to improve our quality of services. Thank you for staying with us and we hope to welcome you back again soon.

Dear David,It was a pleasure hosting you at the Riverwalk Plaza Hotel! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.

Dear Eric,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. If there are any specific comments or suggestions you'd care to share, please let us know. We hope to see you again soon.

Dear Sheila,Thank you so much for the five-star rating. We hope that you appreciated our extra security measures regarding the elevator during your stay, as we always strive to ensure a secure environment. Please consider coming back to join us again in the future.

Dear Tim And Brenda,Thank you for choosing the Riverwalk Plaza Hotel. Our team is delighted you received excellent service and enjoyed our convenient location. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

Dear Kayla,Thank you for taking the time to provide your kind review of Riverwalk Plaza Hotel. We take pride in maintaining a beautiful property, and we are thrilled you enjoyed your stay. Hearing you would recommend us to others is the best compliment we can receive. We look forward to welcoming you back again soon.

Dear Kristie,Thank you for sharing your positive feedback! We're glad you had a great, safe experience. Ensuring a safe and comfortable environment for our guests is our priority. We look forward to welcoming you back soon for another pleasant visit at the Riverwalk Plaza Hotel.

Dear Edwardo,We appreciate your five-star rating, though we do apologize for any inconvenience caused by the size and location of your suite. We hope to welcome you back to the Riverwalk Plaza Hotel for a much more comfortable stay in the future!

Dear Natalie,Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted that you found our hotel aesthetically pleasing and centrally located to everything Downtown San Antonio has to offer! However, we regret to hear about your experience with the noise and the internet service charge. Your comments are valuable to us as we strive to improve our guest experience. We look forward to welcoming you back to the Riverwalk Plaza Hotel again soon!