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Anmeldelser av Xeliter Vista Mare - Free WiFi, Samaná

3.5 out of 5
Xeliter Vista Mare - Free WiFi, Samaná
Los Cacaos, Samaná, Samana

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 130 av totalt 251 anmeldelser." "
Rangering på 8 − Bra. 78 av totalt 251 anmeldelser." "
Rangering på 6 − Grei. 23 av totalt 251 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 251 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 251 anmeldelser." "

9,0/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Christina

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property that I stayed at had extraordinary views from the bedroom one night you could see the moon rising The next day there was an incredible thunderstorm I enjoyed watching from the apartment. My only suggestions I would say to the property owner that is managed by the maintenance staff on site. The sliding doors had some difficulty opening and closing a microwave would be nice in addition the grease trap for the vent above the stove needed to be cleaned. There was a washer and dryer on site, which is amazing if you’re spending more than a week there you just need to remember to bring your own detergent. The restaurant offered American and Dominican breakfast options prices were reasonable. I would also like to suggest to the Property owners to have some good pool cues since they were missing the cushions on the tips. If you were to walk to the beach, you need to put on some good walking shoes no flip-flops since there are very steep hills and steps to go down and up. I would definitely come back to this again. It felt like home and it was very comfortable. I There were two controls to the air conditioning unit one for the Living area and one bedroom Everyone on site was very helpful and friendly May happen to be the seasons for mangos we were able to get mangos that had fallen from the trees close to the apartment for breakfast and snacks if you want a quiet place with incredible views, this is for you
Bodde her 2 netter i mai 2024

8/10 – Bra

Kathleen og South Ozone Park

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Cynthia/Heysha den 22. mai 2024
Good Afternoon Kathleen,Thank you for leaving your review, your opinion is very important to us, we are glad that you felt comfortable and chose us as your place to stay, we hope you return soon

2/10 – Forferdelig

Wilson

Bodde her 2 netter i april 2024

8/10 – Bra

LIDIA

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó la playa y la piscina. La decoración del apartamento. No me gustó que habían mosquitos.
Bodde her 1 natt i april 2024
Svar fra Cynthia/Heysha den 19. apr. 2024
Gracias por su comentario, lo estaremos tomando en cuenta.

2/10 – Forferdelig

samir chami

Bodde her 1 natt i april 2024
Svar fra Xeliter den 6. mai 2024
Nos alegra que haya disfrutado de su estancia en nuestra propiedad,gracias por su comentario ya que nos ayuda a mejorar,lo tomares en cuenta y le aseguramos que cuando vuelva podra tener una experiencia inovidable,si nos podria decir que paso,nos alegraria mucho.

10/10 – Utmerket

ana

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The place is terrific with a gorgeous view to the bay and the beach and pools are amazing. The only thing that dislike me was that the villa wasn’t very well cleaned. The bathroom toilet was dirty and the floor and walls dirty as well.
Bodde her 1 natt i mars 2024
Svar fra Xeliter den 3. apr. 2024
Thank you for your comment!Everything was fix it.

10/10 – Utmerket

Anny

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
la vista
Bodde her 2 netter i mars 2024
Svar fra Xeliter den 3. apr. 2024
Gracias por su comentario,esperamos que vuelvan pronto!

10/10 – Utmerket

Heidi

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Place is out of this world. Breathtaking views everywhere you go. The food, the service.
Bodde her 1 natt i mars 2024
Svar fra Xeliter den 3. apr. 2024
Thank you for your comment!

8/10 – Bra

Tobin

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The private beach was stunning and a welcome break from the crowds.
Bodde her 1 natt i februar 2024
Svar fra Xeliter den 22. feb. 2024
Nos alegra saber, Gracias!

10/10 – Utmerket

Mario

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place nice people great views and the property is highly recommend well invested money
Bodde her 2 netter i februar 2024
Svar fra Xeliter den 22. feb. 2024
Nos alegra escucucharlo,estamos a sus ordenes!

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My stay on this hotel was really good, the staff was very friendly and attentive and the overall hotel condition was good, but I what really impress me was the ocean view from my balcony and that was just priceless.
Bodde her 2 netter i februar 2024
Svar fra Xeliter den 22. feb. 2024
Nos alegra escuchar sus palabras y saber que pudimos ser parte de su experiencia,gracias!

10/10 – Utmerket

Narciso

Bodde her 1 natt i februar 2024
Svar fra Xeliter den 3. apr. 2024
Thank you for your comment!

10/10 – Utmerket

Ruediger

Likte: Renhold og romkomfort
Sehr schönes Hotel, bestehend aus Apartments, die hervorragend eingerichtet waren. Der Blick auf die Bucht von Samana war herrlich und man konnte sogar Wale vom Frühstück aus beobachten. Ein Problem war die Lage des Restaurants und des Pools auf dem Berg. Man hat es sich überlegt aufzusteigen oder lieber im Zimmer mit herrlichem Blick zu bleiben.
Bodde her 3 netter i februar 2024
Svar fra Xeliter den 22. feb. 2024
Nos alegra saber que pudo disfrutar de su estancia.Gracias!

8/10 – Bra

Omar

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Muy buena experiencia
Bodde her 2 netter i februar 2024
Svar fra Xeliter den 22. feb. 2024
Nos alegra escucharlo,gracias!

10/10 – Utmerket

James og TAUNTON

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property nice beach incredible staff good restaurant inexpensive food great stay
Bodde her 2 netter i januar 2024
Svar fra Xeliter den 22. feb. 2024
Muchas gracias!

10/10 – Utmerket

Heather

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Xeliter Team den 15. jan. 2024
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.We are very pleased to read that you liked the unit we accommodated you in and that you found it clean and comfortable at all times.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

10/10 – Utmerket

Génesis Rodriguez De La

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Xeliter Team den 15. jan. 2024
En primer lugar, nos gustaría agradecerle que eligiera nuestro Propiedad Xëliter para sus vacaciones y por la opinión que compartió, estamos encantados de saber su opinión sobre su estancia. Nos complace mucho leer que le gustó la unidad en la que le alojamos y que la encontró limpia y cómoda en todo momento.Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.

6/10 – Grei

Werner og Hennef

Schöne Anlage mit guter Sicht auf Meer. Viele nicht Instand gesetzte Dinge: Toilettenspülung, Balkontürgriffe locker, nicht funktionierende Steckdosen, etc.
Bodde her 2 netter i desember 2023
Svar fra Xeliter Team den 22. des. 2023
Vielen Dank für Ihre Einblicke nach Ihrem kürzlichen Aufenthalt. Wir suchen stets nach einem Weg, uns zu verbessern und Ihre Kommentare sind für unseren zukünftigen Erfolg entscheidend.Wir möchten uns bei Ihnen für Ihren Hinweis bezüglich der Sicherheit am Pool bedanken und werden Ihre Kommentare an unseren technischen Service weiterleiten, damit er die Situation überprüft und an einer Verbesserung arbeitet.Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen.

10/10 – Utmerket

Axel

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Sehr ruhig.
Bodde her 7 netter i november 2023
Svar fra Xeliter Team den 6. des. 2023
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.Our staff welcomes each guest with the Xëliter spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Again, we thank you for this very kind review of our property and we look forward to serving you again in the future.

8/10 – Bra

yoly

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter
The value is in the view and the service! But they should really up their game in the maintenance of those beautiful apartments. Things like jammed doors, electronics keys that don't work, clogged toilets and burst pipes in the kitchen (it happened in our friends room) really can change the whole entire experience. They would send someone right away the fix things, but they should not happen in the first place in my opinion
Bodde her 4 netter i november 2023
Svar fra Xeliter Team den 15. nov. 2023
We greatly appreciate the time you spent reviewing your recent experience in our Property, at Xëliter Vista Mare we always strive to exceed guests' expectations and your comments will help our teams reach that goal. We appreciate your comments and every specific detail, please be assured that we will pass the information to the appropriate departments.Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.

8/10 – Bra

Manuel

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 1 natt i november 2023
Svar fra Xeliter Team den 13. nov. 2023
En primer lugar, nos gustaría agradecerle que eligiera nuestro Propiedad Xëliter para sus vacaciones y por la opinión que compartió, estamos encantados de saber su opinión sobre su estancia. ¡Esta ubicación estratégica nos permite tener una de las vistas increíbles desde cualquiera de nuestros apartamentos y áreas principales de la propiedad! Las deslumbrantes puestas de sol hacen de Xeliter Vista Mare un lugar ideal para enamorarse de la vida.Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.

10/10 – Utmerket

Krystle

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
This was a very beautiful spot to stay. The grounds were very clean and the staff were nice and helpful. The beach was so amazing. Very private. I’ll be back next year for sure.
Bodde her 2 netter i oktober 2023
Svar fra Xeliter Team den 8. nov. 2023
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Once more we thank you for sharing your experience with us and look forward to serving you again soon.

6/10 – Grei

Yessenia

Reiste med familie
The premises are stunning, boasting a beautiful and immaculate pool area, along with a friendly and helpful staff. However, the rooms/apartments require maintenance and upgrades. Many kitchen utilities, including the stove and washer, are non-functional. Additionally, the bathroom toilet was leaking, and the television connection is extremely poor.
Bodde her 3 netter i oktober 2023
Svar fra Xeliter Team den 10. okt. 2023
Thank you for your insights following your recent visit. We always look for ways to improve, and your comments are crucial to our future success.We are very sorry for the maintenance problems presented in the unit, we will be following up on the improvement issues and escalating your opinion to the corresponding persons.Once more we thank you for sharing your experience with us and look forward to serving you again soon.

8/10 – Bra

giorgio

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Fasiliteter
Very nice lanscape
Bodde her 2 netter i september 2023
Svar fra Xeliter Team den 6. sep. 2023
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.we are very pleased to read that you liked the unit we accommodated you in and that you found it clean and comfortable at all times.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

10/10 – Utmerket

alvaro

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice and Quiet Natural Place
Bodde her 3 netter i juni 2023
Svar fra Xeliter Team den 6. juli 2023
Thank you for reviewing your recent stay on our Xëliter. It is wonderful to hear we were able to make your stay special and relax.We are also very pleased to read about your complete satisfaction with the comfort of the unit and common areas.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

2/10 – Forferdelig

Felix

Bodde her 1 natt i juli 2023
Svar fra Xeliter Team den 24. juli 2023
En primer lugar, nos gustaría darle las gracias por dedicar su tiempo en compartir las impresiones sobre su reciente estancia en la propiedad Xëliter sólo a través de opiniones como la suya que somos capaces de mantener y mejorar el servicio que ofrecemos a nuestros clientes.Queremos disculparnos por no haberle hecho sentir apoyado ante cuelquier problema que pudo haber presentado. Trabajamos diariamente para ofrecer un servicio atento y personalizado dando todas las soluciones posibles para asegurarnos de que disfrute plenamente de su estancia con nosotros.Una vez mas, muchas gracias por elegir nuestro Propiedad en esta ocasión, esperamos volver a tener la oportunidad de servirla en un proximo futuro.

10/10 – Utmerket

Gustavo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Servicio espectacular, lo único que mejoraría es el Wi Fi que casi inexistente y a la vez el sistema de televisión es muy complicado y la señal va y viene todo el tiempo
Bodde her 2 netter i juni 2023
Svar fra Xeliter Team den 19. juni 2023
Nos gustaría darle las gracias por elegir nuestro Propiedad Xëliter Vista Mare para sus vacaciones en Samaná, así como por dedicar parte de su tiempo en comentar su experiencia con nosotros. El acceso a nuestro servicio de WiFi puede ser más lento durante las horas punta, cuando muchos clientes quieren conectarse a nuestra red. Sin embargo, vamos a transmitir sus comentarios a nuestro departamento técnico para la revisión y mejora.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

10/10 – Utmerket

Dario

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 2 netter i mai 2023
Svar fra Xeliter Team den 5. juni 2023
Thank you for your review, we are glad that you enjoy the property, and we are looking forward to welcoming you soon

10/10 – Utmerket

Jean Louis Santos

Bodde her 1 natt i mai 2023
Svar fra Xeliter Team den 29. mai 2023
Gracias por su puntuación, esperamos pronto volverle a recibir

8/10 – Bra

Joey

Reiste med partner
Likte: Renhold og fasiliteter
Our 1-bedroom apt was really run-down. The East and West beaches were beautiful, and so were the hotel surroundings.
Bodde her 7 netter i april 2023
Svar fra María den 20. apr. 2023
We are sincerely grateful for the time you spent sharing your comments on your recent stay on our property your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.

10/10 – Utmerket

Moises

Reiste med familie
Likte: Renhold og romkomfort
Vistas impresionantes
La villa con dos habitaciones, sala, estar y cocina, con un gran balcón con vista al mar fue fantástico. Recomendable llevar tenis para bajar más cómodamente a la playa, la cual es paradisiaca. Lugar excelente para descansar y desconectar
Bodde her 1 natt i april 2023
Svar fra María den 19. apr. 2023
En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestra Propiedad Xëliter, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Estamos muy contentos de leer que le gustó la viata de nuestra hermosa propiedad, esperamos por su próxima visita

8/10 – Bra

Jenny

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
it was a safe place, a nice view and friendly people
Bodde her 1 natt i april 2023
Svar fra Maria den 19. apr. 2023
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared. It has been a pleasure to read it and we look forward to serving you again soon.

6/10 – Grei

Jj

Bodde her 1 natt i mars 2023
Svar fra E Concierge den 29. mars 2023
Gracias por su revision en relacion a su estadia con nosotros, esperamos recibirle nuevamente pronto!

10/10 – Utmerket

Jonathan

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything excellent
Bodde her 1 natt i mars 2023
Svar fra E Concierge den 20. mars 2023
Le damos las gracias por compartir su opinión sobre su estancia en Xëliter.

10/10 – Utmerket

Ariel

Reiste med partner, Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Los mejor
Bodde her 3 netter i mars 2023
Svar fra Econcierge den 16. mars 2023
Gracias por tomar de su tiempo para evaluar su reciente estadia con nosotros!Ha sido un placer recibirles, esperamos la proxima visita!

8/10 – Bra

Thomas

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Over priced
Bodde her 2 netter i mars 2023
Svar fra E Concierge den 14. mars 2023
Gracias por su puntuacion respecto a su reciente estadia con nosotros!

4/10 – Dårlig

Chris

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Once we get here, there seemed to be blood colored stain on the hallway floor near our door. We than had to switch rooms because the A/C to our room wasn’t working and half the kitchen was dismantled from some work they never had finished. once we get to our new room, we realized there was no running water. Bathroom sink had hair in it and drainage was awful. We had to call reception everyday because running water was nonexistent at least once a day. Once we checkout I ask for some kind of discount for all the troubles we had to go through and they tell me I can get half of on my next stay, like I’m looking forward to going through this again. Staff is extremely nice and they try to be helpful. It’s unfortunate because this property can be great. Never seen a better view than this one but the property needs heavy updating
Svar fra E Concierge den 9. mars 2023
Our guests' comments provide us with an opportunity to see our property through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the property. We apologize for the technical problems you encountered; there are no excuses for details to be overlooked as all apartments should be thoroughly checked daily. We will make sure that the procedure is reinforced.Please be assured that your comments will be taken into serious consideration and will help us improve our services.

10/10 – Utmerket

Alejandro

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 2 netter i februar 2023
Svar fra E Concierge den 2. mars 2023
thank you for choosing our property for your holiday and very much look forward to serving you again in the future.

10/10 – Utmerket

Kristiana

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I had a fantastic time at Vista Mare, all the rooms had an ocean view and it was whale watching season, this place is perfect for that. It also has private beaches. I'd recommend staying here. The staff was lovely, but the food wasn't excellent would be the only downside but you have a kitchenette.
Svar fra E Concierge den 2. mars 2023
Thank you for choosing our property for your holiday and very much look forward to serving you again in the future.

10/10 – Utmerket

Joachim

Reiste med partner, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
We happened on this place after looking at maps of Vista Mar jutting out into Samana Bay, promising both sunrise and sunset from the same property. And that’s just what we got along with great daytime views of Samana Bay, occasional whale shows off shore, and the stupendous mountainous national parks lining the South side of the bay. And then there’s two idyllic private beaches. It’s a great Resort with all the service and amenities you could ask for as well as a wonderful home base to explore the beaches and mountains through the Samana Peninsula. We found the staff friendly and helpful, particularly the resident manager (Freddy), who responds and often anticipates whatever we needed.
Bodde her 10 netter i februar 2023
Svar fra E Concierge den 20. feb. 2023
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Xëliter property and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

8/10 – Bra

DAISY og Utica

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful setting and excellent service. Only one small TV problem. But I would stay again
Bodde her 1 natt i februar 2023
Svar fra E Concierge den 20. feb. 2023
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.

6/10 – Grei

Mario

Bodde her 3 netter i februar 2023
Svar fra E Concierge den 16. feb. 2023
Gracias por tomar de su tiempo para dejar una puntuacion a nuestra propiedad!

8/10 – Bra

lee

Reiste med en gruppe
Likte: Renhold
Likte ikke: Fasiliteter
The staff was so warm and welcoming. The restaurant was excellent and accomodated are requests for "Dominican " cuisine. However, the roo mhad many deficits: no place to put clothes. We lived out of our suitcase for a week. Shower head needed to be changed upo arrival. No hot water upon arrival. No instructions how to use the equipment, TV, oven. Lack of cooking utensils and pans for oven and microwave. . No soap , shower gel or shampoos until four days after we arrived. It seems as if no one checks the rooms after the previous guest leaves to make sure everything is working. Also we had to use a key to ope and close the safe since it was't possible to open the safe.
Bodde her 8 netter i januar 2023
Svar fra E Concierge den 10. feb. 2023
Thank you for your insights following your recent visit. We always look for ways to improve; your comments are crucial to our future success.We want to thank you for the advice on the maintenance needed and passed your comments to our technical service so that they can revise the situation to study how this can be improved.Again, we thank you for this review of our property and we look forward to serving you again in the future.

10/10 – Utmerket

Magdalena

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
La cortesía del personal, instalaciones cómodas y limpias, hermosa vista desde las habitaciones
Bodde her 2 netter i januar 2023
Svar fra E Concierge den 8. feb. 2023
Gracias por hacer enfasis en el trabajo tan arduo que hace nuestro personal para ofrecerles experiencias increibles.esperamos poder recibirles nuevamente.

2/10 – Forferdelig

JULIO

No water in shower
Stayed 2 days with no water on the shower, they made up a lot of excuses and never resolved the problem.
Bodde her 1 natt i januar 2023
Svar fra E Concierge den 23. jan. 2023
Although we sincerely regret reading that your stay at our Xëliter fell short of your expectations, we are grateful for the time you spent to share this feedback on your overall holiday experience among us. We apologize for the technical problems you encountered; we had a last-minute breakdown that was solved in approximately 30 minutes, which does not coincide with what you described in your comment that you were 2 days without water, we are aware of the failure and because of this we compensate you with a free late check-out until 6:00 pm which normally has a cost of 80 USDWe sincerely lament reading that your stay was not as pleasant as it should have been, and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Xëliter holiday experience an unforgettable one for all the right reasons.

10/10 – Utmerket

Sean

Likte: Renhold og romkomfort
Bodde her 1 natt i januar 2023
Svar fra E Concierge den 23. jan. 2023
Thank you for your feedback!! Has been a pleasure hosting you.

10/10 – Utmerket

Brent

Reiste med partner, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This a perfect place to just relax.
Bodde her 3 netter i januar 2023
Svar fra E Concierge den 23. jan. 2023
We are thrilled you enjoyed your recent stay with us. Thank you for making us your best choice when visiting the area. We look forward to welcoming you back again very soon and extend you can invite to our other Xëliter Properties around other areas.

10/10 – Utmerket

Ana

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Svar fra E Concierge den 16. jan. 2023
Gracias por puntual su reciente visita a nuestra propiedad.Ha sido un placer recibirle!