Dear Traveler,Thank you for leaving a feed back regarding your stay.We are sorry that your experience did not meet the expectations. We hope to have the opportunity to welcome you again in the future.Kind RegardsGiuseppe FiorettiRoom Division Manager

Dear Traveler,Thank you for leaving a feed-back regarding your stay in Rome.We look forward to welcoming you again in the future.Kind RegardsGiuseppe FiorettiRoom Division Manager

Der Guest, Thank you for leaving a review about your stay in Rome. I really apologize that our staff gave you such impression, I will certainly share your comments with them and make sure this not to repeat in the future. I hope to welcome you again in the future and manage to regain your confidence. Kind Regards Giuseppe Fioretti Room Division Manager

Dear Traveler, Thank you for choosing once again our hotel for your stay in Rome. I apologize that our staff missed to missed to notice you request and, due to the occupancy, gave you a smoking room. However, our smoking room are always carefully cleaned and inspected to make sure they comply our regular standards. I am sorry that our compensation gesture did not meet your expectations and that this event had a negative effect throughout all your stay. Sometimes we do make some changes in order to meet our Guests demands following their feed back. As you mention We decided to move the dinner service on a different side of the terrace this summer, this has given us the opportunity to have more tables, and so more Guests are able to enjoy dinner on the terrace every night. Moreover, we are able to give a faster and more attentive service since we are closer to our show cooking kitchen and bar. Not to mention that the tables are now under the tent so that the service can go on even if it starts raining. At the same time the Coloseum side is still accessible and everyone can still enjoy the view anytime. I have to admit, It has been a great success, I am sorry it did not reflect your expectations. We hope to have a chance to welcome you again for a future stay in Rome. Kind Regards Giuseppe Fioretti Room Division Manager

Dear Traveler, Thank you for sharing some comments about your stay in Rome. We are grateful for the positive feed back toward our staff. We are sorry you experience those issues in your room, We will be certainly be investigating the matter further. i can assure you that does not represents our usual standards so We apologize for the inconvenient that caused. We hope to have the opportunity to welcome you again in the future. kind Regards. Giuseppe Fioretti Room Division Manager

Dear Traveler, Thank you for choosing our hotel and writing a review. We are glad that you enjoyed the location, but I am sorry that the room and the breakfast did not quite reflect your expectations. We look forward to welcoming you again in the future. Kind Regards Giuseppe Fioretti Room Division Manager