Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av Hyatt Regency Rochester

3.5 out of 5
Hyatt Regency Rochester
125 East Main Street, Rochester, NY

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 412 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 252 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 159 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 90 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 88 av totalt 1001 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Vicky

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Vicky

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hospitality was great!!!
Bodde her 4 netter i mai 2024

6/10 – Grei

MARIO ALBERTO og Sun Lakes

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service og fasiliteter
If going to ESM and/or business is a a good option. If traveling for leisure it is impersonal, nothing interesting to do at the hotel, dull bar, boring place.
Bodde her 4 netter i mai 2024

4/10 – Dårlig

Sandra

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This property was disgusting. Bodily fluid stains on the couch, sticky spots on the nightstand, hair on the wall of the shower, mildew stains on the pillowcase, unidentifiable smears on the headboard and the wall behind the TV. The bed was uncomfortable, there were no curtains, only damaged and inefficient blinds that did not block light whatsoever. Location was good, staff was friendly, and there was a parking garage, which are the only positives. We travel frequently, and this was the most filthy property we’ve stayed at.
Bodde her 1 natt i mai 2024

6/10 – Grei

Agustín

Forretningsreisende
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Aircode is very noisy
Bodde her 2 netter i mai 2024

8/10 – Bra

Charity

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like the hotel and was a comfortable stay
Bodde her 1 natt i april 2024

8/10 – Bra

Claude

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was given the wrong onformation about the breakfast time. I caused me to miss a meal. I had to take an uber to a different location. This was very disruptive and inconvenient.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Ramazan

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Cassandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very quiet hotel at night and very nice staff
Bodde her 2 netter i mai 2024

6/10 – Grei

Éric

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sharon og Lexington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property with spacious common areas for group gathering
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Jonathan

Bodde her 1 natt i mai 2024

6/10 – Grei

Adriana

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Cristian

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Shantia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay
Bodde her 1 natt i april 2024

10/10 – Utmerket

Terry

Bodde her 3 netter i april 2024

10/10 – Utmerket

Dwayne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Matthew

Bodde her 1 natt i april 2024

4/10 – Dårlig

Frank

Reiste med partner
Likte: Fasiliteter
We were placed next to a staff area. Noise was disruptive the entire night. The creaning crew got started very early and we could hear them each morning. The sound-proofing for the room was completely unacceptable. Other than that, it was a nice room, clean enough, excepting the leak in the shower. Just not what was expected for the price paid.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

8/10 – Bra

monika

Likte: Renhold og personale og service
Bodde her 3 netter i april 2024

6/10 – Grei

Ilyssa

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff honestly could not have been nicer so none of this is their fault. The hotel is pretty run down for a Hyatt. The room was worn and dirty. Scratches on the furniture. Holes in the chair. The elevator didn’t work so we had to walk 5 flights to get our car from the garage. Not easy with luggage and a stroller. We paid for the breakfast and the whole situation was so sad. It was a makeshift buffet with stale pastries and most of the trays were empty. They had a regular kitchen toaster and toast and bread for everyone eating there to use. There was one poor guy working there and he was waiting tables, seating people, cleaning, and I think even making the food. They advertise Starbucks but it definitely shut down and they opened a more disappointing coffee bar. The front desk had a pile of boxes stacked around a random corner. Apparently maid service is upon request but we were never told that so nobody made up our room the first day which took us by surprise. I’d stay somewhere else if you can.
Bodde her 3 netter i april 2024

8/10 – Bra

Todd

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool and fitness center were very helpful features. The facility is a bit dated and the breakfast options were hard to figure out.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sari og Toronto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and friendly and informative staff!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location.

10/10 – Utmerket

Robin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly, knowledgeable staff. Very clean facilities inside and out. Pool and weight room included. Only downside was limited food menu options on site.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Patricia

Reiste med familie
Excellent hotel.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
So clean and beautiful
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Johnny

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I knew from the day I got in that I would need to do laundry. I asked the front desk for a laundry bag and slip every day, and it took 5 days for them to get those to me. Water damage in the bathroom because the shower does doesn't close. Room was quite dusty overall. Had clearly not been thoroughly cleaned as there was also some kind of confetti or glitter around in the room.
Bodde her 7 netter i mars 2024

4/10 – Dårlig

Zachary

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Not enough towels in room, no housekeeping, very limited staffing all the time. Breakfast is overpriced and average at best. Nothing remarkable at all.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Emily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

6/10 – Grei

Christina

Price was good. It was ok. Check in slow. Requested towels that never showed up. The noise from the adjoining room, hallway, elevator dinging, and AC that sounded like a train….well sleep was elusive. Starbucks advertised on their station and on signs but gone. The breakfast was super slow. I would stay again if necessary but def ask for a non- adjoining room and one away from elector. I’d know to skip their breakfast. The lobby needed a better cleaning. Coffee all over, garbage pails busting over…just seemed like a lack of care. Most employees were working hard but breakfast service def needed more.
Bodde her 2 netter i mars 2024

8/10 – Bra

Vicky L

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was great! Nice rooms, the staff was great!
Bodde her 4 netter i mars 2024

10/10 – Utmerket

sarah

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Mike

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a pleasure staying at the Hyatt
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Daveri

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked this for a concert as the venue was right across the street. It was a really nice hotel and the breakfast was delicious. Even though I had to pay and it wasn’t included, it was really good.

6/10 – Grei

Stefanie

Reiste med familie, Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
The property was fine but restaurant options were limited and unclear.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Josephine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

patrick

Likte: Personale og service
Pool was not available because it was getting fixed…I said I needed a pool because it was one of the reasons I booked the hotel. It would be convenient because I have small children. I asked for compensation and they told me I could cancel my reservation if I wanted too. I told them it was very hard for me to do that because I was already at the hotel with my family. It is hard to book and relocate your family at the very last minute, especially since I have already unloaded all my luggage and checked in. They gave me some excuse about how I should have checked the company’s website and that it states that the pool is under renovations on the website. I have gotten a email today from Expedia saying that the pool was good and to pack my bathing suit. I figured they would compensate something. Parking or breakfast but they did not offer anything and it was just a big inconvenience.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel
Bodde her 1 natt i mars 2024

8/10 – Bra

Sara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and i stayed here for a conference being held in the ballroom. Keep in mind, breakfast is not included but reasonably priced compared tp other hotels. Only complaint is that our room was not well lit (small desk lamp and small, mounted lights between beds). Doors into lobby from public parking garage are locked at certain times and only accessible with room key and security is prompt to deal with unwanted individuals.

10/10 – Utmerket

Ronnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thanx
Bodde her 1 natt i mars 2024

6/10 – Grei

Jennifer

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I have charges on my bill that I need a receipt for and it is impossible to contact the hotel direct
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Morten

Bodde her 1 natt i februar 2024

6/10 – Grei

Lance

Likte: Renhold
Terrible WiFi connection
Bodde her 5 netter i februar 2024

2/10 – Forferdelig

Sarah

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I cannot believe the Hyatt organization allows this place to operate under the Hyatt name!! First room had two lamps that didn’t work and the vanity in the bathroom was damaged. The second room was dusty with cobwebs everywhere, damaged curtains, shower was the size of a port a potty and the door to the ac unit was hanging off. The room was stocked with one washcloth and when we asked for more towels from the housekeeper that was cleaning the next room, we were told to call the front desk- couldn’t even provide a washcloth from the cart. Stay away from this place!
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Gretchen

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
For a large name brand, very disappointed. Hard to find the entrance to the hotel and parking was not straightforward, bathroom cold water did not work and ceiling was stained. Toiletries were very poor quality. Advertised hotel restaurant was closed and only the bar had food for dinner. Pool was closed and room did not have a tub.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Paul

Bodde her 1 natt i februar 2024