2 utendørsbassenger, bassengparasoller og solsenger
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Anmeldelser av Hotel Eloisa - Near Playa de los Muertos

3 out of 5
Hotel Eloisa - Near Playa de los Muertos
Puerto Vallarta

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 374 av totalt 1253 anmeldelser." "
Rangering på 8 − Bra. 444 av totalt 1253 anmeldelser." "
Rangering på 6 − Grei. 268 av totalt 1253 anmeldelser." "
Rangering på 4 − Dårlig. 100 av totalt 1253 anmeldelser." "
Rangering på 2 − Forferdelig. 67 av totalt 1253 anmeldelser." "

8,2/10

Renhold

8,0/10

Personale og service

7,4/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand

2/10 – Forferdelig

Salvador og Oslo

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not worth the money
Overpriced due to high season. Not worth the price.

10/10 – Utmerket

Brettly og Santa Maria

Bodde her 7 netter i mars 2024
Svar fra Hotel Eloisa den 13. mai 2024
Thansk for your comments is very important for us.

4/10 – Dårlig

Rey og West Sacramento

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room smells bad and long hair all over the beds / sheets / pillows…seems like they did not wash the sheets from prior guests! DISGUSTING!!!!! The bathroom was filthy and when you shower the water flows all over the bathroom floor making it very slippery! I almost slipped 3 times (dangerous bathroom)! I DO NOT recommend Hotel Eloísa to anyone! Only plus — very near the beach.
Bodde her 2 netter i mai 2024

8/10 – Bra

dave

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
If you're a light sleeper be aware that the bar noise usually carries on until daylight! The smell of sewer constant through bathroom vents.All staff helpful and professional.
Bodde her 11 netter i april 2024

8/10 – Bra

Lezlie

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Muebles algo maltratados
Bodde her 5 netter i april 2024
Svar fra Hotel Eloisa den 23. apr. 2024
Muchas gracias por sus comentarios para nosotros son muy importantes para seguir mejorando, estamos trabajando en mejorar para el hotel, esperamos verlo pronto y que pueda disfrutar ya las mejoras.

2/10 – Forferdelig

Shannon

Bodde her 14 netter i april 2024
Svar fra Hotel Eloisa den 13. mai 2024
Thanks for your evaluation.

6/10 – Grei

roohollah

Reiste med partner
Well located, friendly staff. Noisy
Bodde her 11 netter i april 2024
Svar fra Hotel Eloisa den 23. apr. 2024
your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 – Utmerket

Mark

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 8 netter i mars 2024
Svar fra Hotel Eloisa den 23. apr. 2024
Thank you for your preference,

10/10 – Utmerket

Hector og Saltillo

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 4 netter i mars 2024
Svar fra Hotel Eloisa den 23. apr. 2024
thank you for your preference, your opinion and comments is very important for us. We hope to see you soon! Kind Regards,

8/10 – Bra

Anna

Reiste med partner
Comfortable bed and great view from our room
Bodde her 3 netter i april 2024
Svar fra Hotel Eloisa den 23. apr. 2024
Thank you for your preference,your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 – Utmerket

Jilleen

Reiste med partner, Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Beautiful roof top pool, and patio. Looks like there is a bar room you can rent on the roof. The best location for night life and dining. Half a block to the beach. Sunsets at night on the patio. Rooms clean and spacious. Beds were very comfy and pillows! If you want a fridge in your room, you need a suite or an upgraded room. Love this hotel. Would come back with friends and family. Elevator for every floor
Bodde her 5 netter i april 2024
Svar fra Hotel Eloisa den 23. apr. 2024
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 – Utmerket

Larry

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It is close to center of the romantic zone
Bodde her 9 netter i april 2024
Svar fra Hotel Eloisa den 23. apr. 2024
Thank you for your preference, your opinion and comments is very important for us, see you soon! Kind Regards,

8/10 – Bra

Mark

Likte: Renhold og overnattingsstedets bygg og tilstand
Close to everything downtown very friendly staff
Bodde her 7 netter i mars 2024
Svar fra Hotel Eloisa den 23. apr. 2024
Thank you for your preference, your opinion and comments is very important for us, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

8/10 – Bra

alberto og Austin

Reiste med partner
Likte: Renhold
Pros: Beach is one block away. Rooftop has a pool and a beautiful view of the beach. Relatively quiet. Cons: The hotel does not provide beach towels. Wi-Fi reception very weak in the room. It was ok in common areas and outside the room.
Bodde her 6 netter i mars 2024
Svar fra Hotel Eloisa den 2. apr. 2024
First of all we would like to say thank you for your preference, it has been a pleasure to have you with us. The WiFi we only offer in common area actually, your opinion and comments is very important for us, they help us to improveKind Regards,

10/10 – Utmerket

Michael

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Great hotel for the money! Had an easy, safe, and fun trip. Was close to everything in the area. Had no issues with the room and was cleaned everyday. 10/10 would recommend.
Bodde her 7 netter i mars 2024
Svar fra Hotel Eloisa den 2. apr. 2024
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

8/10 – Bra

Jane Doreen og Maple Ridge

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location for walking to many shops, markets, restaurants, bars and beaches. There is a lovely park across the street. The hotel is spotlessly clean and the staff are helpful and efficient. The area can be quite noisy at night. We stayed in a suite on the back side which was a little more quiet. Earplugs provided better sleep. The rooftop area with pool is great!
Bodde her 14 netter i mars 2024
Svar fra Hotel Eloisa den 2. apr. 2024
We would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 – Utmerket

Julie

Very good rooms and great location
Bodde her 13 netter i februar 2024
Svar fra Hotel Eloisa den 2. apr. 2024
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

8/10 – Bra

Harley

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Like the roof top pool
Bodde her 13 netter i februar 2024
Svar fra Hotel Eloisa den 2. apr. 2024
Thank you for your comments is very important for us, it has been a pleasure to have you with us. We hope to see you soon!Kind Regards,

10/10 – Utmerket

Timothy

Bodde her 10 netter i februar 2024
Svar fra Hotel Eloisa den 2. apr. 2024
We would like to say thank you for your preference, it has been a pleasure to have you with us. We hope to see you soon!Kind Regards,

8/10 – Bra

Julia Catherine

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location! Older hotel but clean. We had a suite (#22) and asked for a quiet location. Glad we did as will be noisy in some rooms. Staff were great. Rooftop pool and deck are amazing!
Bodde her 9 netter i februar 2024
Svar fra Hotel Eloisa den 2. apr. 2024
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 – Utmerket

Victoria

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay here! Beautiful rooftop area with a view and pool. Older hotel but has what needed. Super great location!!
Bodde her 6 netter i mars 2024
Svar fra Lilia Casillas den 11. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

4/10 – Dårlig

JERALD

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Great Location. Bad housekeeping. We arrieved late the previous night and got knock by the door at 8am to be reminded to check out... 11am is the check out time, and we had a DND sign by the door. Instead of extending few more days, we moved to the otherside, cheaper and closer to Mandela..
Bodde her 2 netter i mars 2024
Svar fra Lilia Casillas den 11. mars 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

10/10 – Utmerket

ESTHER

Likte: Renhold og overnattingsstedets bygg og tilstand
A very nice location and friendly staff. My room was at the back and very quiet at night.
Bodde her 2 netter i mars 2024
Svar fra Lilia Casillas den 11. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

4/10 – Dårlig

Robert

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We didn’t get the room we booked. Not friendly at all Location was perfect for us close to everything in zona romantica. Since we liked the location we thought about booking here for last 2 nights the room we actually wanted originally with the balcony overlooking the park They said even if we book they still might give the room away !!!! What ?!?!? I don’t think the concept of reservation exist in that hotel
Bodde her 2 netter i mars 2024
Svar fra Lilia Casillas den 11. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.It is worth mentioning that the hotel does not guarantee rooms with a view, it only guarantees the reserved room. The view is subject to availability on the day of your arrival, the Hotel did have your reservation as it is reserved.

2/10 – Forferdelig

Francisca Teresa

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Está súper sucia, las camas con arena y cabellos los baños sucios también espejo, jamás me vuelvo a hospedar este hotel tan asqueroso
Svar fra Lilia Casillas den 11. mars 2024
Gracias por dejar su comentario sobre nosotros, lamentamos cualquier inconveniente que haya tenido durante su estadía, estamos trabajando para mejorar su estadía.

10/10 – Utmerket

Wendy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The only Critic i have is that it was very noisy right under the open bar below us.
Bodde her 7 netter i februar 2024
Svar fra Lilia Casillas den 8. mars 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

2/10 – Forferdelig

William

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I will never stay in this place again. The man at the front desk was rude and dismissive. The room smelled bad. The room was tiny. The bathroom had no fan. They only bring you shampoo and toilet paper if you go down and ask for it. The price was too high for such a run-down place.
Bodde her 1 natt i mars 2024
Svar fra Lilia Casillas den 8. mars 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

4/10 – Dårlig

William

Reiste med partner
Likte ikke: Fasiliteter
The location is good - close to the Malecon, good restaurants, and a great café called A Page in the Sun. The front desk crew was very rude during check-in and they refused to acknowledge us when we went down to the desk for assistance. Our room was a studio. It was: tiny, no fan in bathroom, the lighting was terrible, NO view, no lamps, only one wash cloth, a goopy liquid in a bowl next to the sink (not sure what it was. Maybe dish soap.) We didn't use it, nor did we use the hot plate or mismatched cheap silverware and dishes. The tiny little refrigerator had no door on the freezer compartment and it was iced over. The bed was not comfortable. The pillows on the bed were great. Hey, there was something to like after all. This hotel may have some rooms that have been updated and are nicer than the one we had, I don't know. But I still would not stay there again due to the rudeness of the guy at the front desk.
Bodde her 5 netter i februar 2024
Svar fra Lilia Casillas den 8. mars 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

10/10 – Utmerket

Frances

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Great location by the park and a great rooftop terrace and pool.
Bodde her 3 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

10/10 – Utmerket

Ronald

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay excellent service
Bodde her 18 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

8/10 – Bra

Sherry

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 25 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

8/10 – Bra

Kimberly

Forretningsreisende, Reiste med familie
Likte: Renhold
Old style property. Clean . Near everything!
Bodde her 6 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

10/10 – Utmerket

Valerie

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Very friendly staff, daily cleaning, close to beach, restaurants, across the street from Saturday market at the plaza.
Bodde her 3 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

6/10 – Grei

Carol

Reiste med partner
We reserved & paid extra for a room with a king bed. When we arrived they said there were no rooms with king beds despite the fact we paid extra for one. No adjustment was made to our room charge to accommodate for that. The hot water was questionable. We never knew whether we would have a hot shower or not. We were provided 2 bath towels and only one wash cloth daily - no hand towels. That was rather disappointing. Location was perfect and the staff did clean our room daily. But I would rate the accommodations as average. It was disappointing to not get what we had paid for.
Bodde her 17 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.Just as a comment, the hotel does not charge extra for the type of bed,

4/10 – Dårlig

Mary

Reiste med partner, Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
If you plan to sleep, find another hotel. The bars under this hotel blast music late into the night. Hotel is very noisy. This hotel while very clean and morning staff very friendly (evening staff not so much) the hotel room had nothing, just a basic room. There were a total of 3 outlets, 2 in room and 1 in bath. The staff never left an extra roll of TP and when we went to check out a hair dryer, there were 2 so you were to return them in 10 minutes. The best thing about hotel is close proximity to everything, you can walk everywhere.
Bodde her 7 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

4/10 – Dårlig

Magnus Vassbotn

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Hotel Eloisa den 2. apr. 2024
Thank you for your preference, your opinion and comments is very important for us, it has been a pleasure to have you with us. Kind Regards,

6/10 – Grei

Michael

Bodde her 9 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

8/10 – Bra

Drew

Likte: Renhold og overnattingsstedets bygg og tilstand
I loved the location. Everything I wanted to do was very close in walking distance. The only thing I would recommend is putting a lip on the shower enclosure so the bathroom wouldn't flood and require me to put down a towel to keep it from flooding the room.
Bodde her 7 netter i februar 2024
Svar fra Lilia Casillas den 26. feb. 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

4/10 – Dårlig

Charles og Long Beach

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
There are no amenities other than free WiFi and a pool. There’s no hotel ice, no fridge, no table and chairs in the room for work. The guy at the front desk is unfriendly. You’re required to wear a scratchy plastic wristband during your entire stay. The room decor is dark and dated. The A/C did not work properly. The bathroom sink constantly leaked water. The only major plus is the great location. Not going back.
Bodde her 7 netter i februar 2024
Svar fra Lilia Casillas den 26. feb. 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.The bracelet is for the safety of our guests. The hotel has refrigerators only in the studio, suite and junior suite rooms.

10/10 – Utmerket

Michele

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Thee perfect spot as far as location . Great staff friendly and nice
Bodde her 7 netter i februar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

4/10 – Dårlig

Michelle

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
When it says this is a 2 star hotel, it's accurate. We were there as a group and had 6 rooms in this hotel and each one was lacking. If you're on the street side, its noisy, if youre on the interior your room is never dark due to poor curtains and bright lights. Batroom was smelly and closet sliding door broken. The location is great for getting around the area and the rooftop pool is lovely, but that's about it. If you know it's 2 star and you're okay with that you may be okay.
Bodde her 5 netter i februar 2024
Svar fra Lilia Casillas den 24. feb. 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

4/10 – Dårlig

DAVID

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The check in & staff were wonderful. The location was great. The property is dated & not kept up. The shower only worked @ low pressure. The bathroom had a sewer smell. I should've checked the prior reviews.
Bodde her 5 netter i februar 2024
Svar fra Lilia Casillas den 24. feb. 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

10/10 – Utmerket

Joan

Likte: Renhold og overnattingsstedets bygg og tilstand
I really was impressed with the cleanliness and customer service. Nice rooms for the price and 2 pools! I will definitely stay again and recommend it to my friend's. PV's best kept secret!
Bodde her 1 natt i februar 2024
Svar fra Lilia Casillas den 26. feb. 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

6/10 – Grei

Barbara

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
The first room had a strong sewer gas smell We complained but it remained We asked to have our room changed and it was much better Would have been nice to have coffee available iandin the morning an
Bodde her 7 netter i februar 2024
Svar fra Lilia Casillas den 24. feb. 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

10/10 – Utmerket

Brad

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Lilia Casillas den 26. feb. 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

10/10 – Utmerket

john

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel very old but in very clean condition, all staff very friendly and available if need anything, there needs to be somethings that need updated but still ok, all areas kept very clean,
Bodde her 2 netter i februar 2024
Svar fra Lilia Casillas den 24. feb. 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

6/10 – Grei

Glen

Reiste med partner
The hotel is very basic and quite old. However the rooms are as clean as can be expected. The staff at the hotel are excellent from front desk to room cleaning. Hotel is in a great area right in the middle of the Romantic Zone close to everything and a half block from the beach. Having stayed here we would not stay again given a choice but that is only because there are newer hotels with more up to date facilities available.
Bodde her 8 netter i januar 2024
Svar fra Lilia Casillas den 26. feb. 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.

10/10 – Utmerket

Lucien

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellente area
Bodde her 4 netter i januar 2024
Svar fra Lilia Casillas den 24. feb. 2024
Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

6/10 – Grei

Albert

Reiste med partner
Likte: Renhold
room was small, with no amenities (no fridge microwave coffee) beds were comfortable but small, excellent location, nice lobby with small pool, great rooftop patio with furniture and swimming pool.
Bodde her 14 netter i januar 2024
Svar fra Lilia Casillas den 4. mars 2024
Thank you for leaving your comment about us, we are sorry for any inconvenience you have had during your stay, we are working to improve your stay.