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Anmeldelser av Desire Riviera Maya Resort All Inclusive - Couples Only

4 out of 5
Desire Riviera Maya Resort All Inclusive - Couples Only
Carretera Puerto Morelos KM 27.5, Puerto Morelos, QROO

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 473 av totalt 649 anmeldelser." "
Rangering på 8 − Bra. 123 av totalt 649 anmeldelser." "
Rangering på 6 − Grei. 35 av totalt 649 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 649 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 649 anmeldelser." "

9,4/10

Renhold

9,8/10

Personale og service

9,4/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Martina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing place, amazing staff, amazing people
we can warmly recommend this resort. are you into this concept, then it is the right place for you

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

TIMOTHY

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Really into small hidden fees and selling vacations….pressure sales
Bodde her 4 netter i mai 2024
Svar fra Guest Service Manager den 29. mai 2024
Dear Timothy, Thank you so much for visiting Desire Riviera Maya. We are sorry to read that your stay was not at the level of your expectations. We hope to be able to host you again and change your perspective. Kind regards from all the staff!

10/10 – Utmerket

Nicholas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is amazing! Anna, Luis, Antonio, Jonathon, Dayan, Roman, Kevin, Eilse, Bobbi, Oliver, Pena, among so many others were awesome. Good is good, rooms are fantastic, can’t say enough good things.
Bodde her 5 netter i mai 2024
Svar fra Guest Service Manager den 21. mai 2024
Dear Nicholas, Thank you so much for your amazing review. It is so great to read that you enjoyed a lot your stay and service. We will be waiting to see you again soon. Kind regards from all the staff!

10/10 – Utmerket

Dariusz

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome food, very clean, a lot of free space. Will come back again for sure
Bodde her 4 netter i mai 2024
Svar fra Guest Service Manager den 13. mai 2024
Dear Dariusz, Thank you so much for your great review and for allowing us to host you. We hope to be able to see you again soon. Kind regards from all the staff!

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exceeded our already strong expectations
Bodde her 4 netter i mai 2024
Svar fra Guest Service Manager den 14. mai 2024
Dear James, Thank you so much for visiting Desire Riviera Maya, it is awesome to read that our team exceeded your expectations. We hope to see you again soon. Kind regards from all the staff!

10/10 – Utmerket

Paul og Lenexa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing as always
Bodde her 4 netter i mai 2024
Svar fra Guest Service Manager den 12. mai 2024
Dear Paul, Thank you so much for your great review and for allowing us to pamper you one more time. We cannot wait to see you again. Kind regards from all the staff!

6/10 – Grei

Clifton

Reiste med partner
Likte: Renhold og personale og service
Atmosphere has changed, could be good or bad depending on personal preference. The new addition has added extra capacity and the interactions with staff which we loved have deteriorated considerably because they are taxed for time and energy. Good luck to the property, we won’t be returning any time soon.
Bodde her 5 netter i april 2024
Svar fra Guest Service Manager den 6. mai 2024
Dear Clifton, Thank you so much for allowing us to host you, we are sorry to read that we have not exceeded your expectations. We hope to be able to host you again and change your perspective.Kind regards from all the staff!

10/10 – Utmerket

Karla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Guest Service Manager den 6. mai 2024
Estimada Karla, Muchas gracias por su excelente calificación. Esperamos que su estancia haya sido increíble. ¡Vuelvan pronto! ¡Saludos de parte de todo nuestro equipo!

10/10 – Utmerket

Hadi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 7 netter i april 2024
Svar fra Guest Service Manager den 29. apr. 2024
Dear Hadi, Thank you so much for allowing us to host you and for sharing with us how great your experience was. We hope to see you again soon. Kind regards from all the staff!

6/10 – Grei

Pavel

Likte: Renhold og personale og service
Bodde her 3 netter i april 2024
Svar fra Guest Service Manager den 29. apr. 2024
Dear Pavel, Thank you for allowing us to host you. We are sorry to read that we were not at the level of your expectations. We hope to be able to host you again soon and change your perspective. Kind regards from all the staff!

8/10 – Bra

Juanita

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It was nice. We got upgraded to a nice room but had to go to their presentation. Which sucked. Hard to find the restaurants and booking is a pain.
Bodde her 5 netter i mars 2024
Svar fra Guest Service Manager den 26. apr. 2024
Dear Juanita, Thank you so much for your review. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 – Utmerket

Channy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Guest Service Manager den 21. apr. 2024
Dear Channy, Thnak you so much for your great review. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 – Utmerket

lisandra

Bodde her 2 netter i april 2024
Svar fra Guest Service Manager den 6. mai 2024
Estimada Lisandra, Muchas gracias por su gran calificación. Estaremos esperando poder hospedarlos de nuevo muy pronto. Saludos de parte de todo nuestro staff!

10/10 – Utmerket

Héctor Juan

Bodde her 2 netter i april 2024
Svar fra Guest Service Manager den 3. mai 2024
Estimado Héctor, Muchas gracias por visitar Desire Riviera Maya y compartir con nosotros su excelente calificación. Esperamos poder hospedarlos pronto. Saludos de parte de todo nuestro equipo!

10/10 – Utmerket

Francisco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo es excelente, el servicio del personal, la atención de tu llegada, el respeto, entre todos, la organización, de las fiestas, eventos, etc. es increíble, muy recomendable
Bodde her 4 netter i april 2024
Svar fra Guest Service Manager den 11. apr. 2024
Estimado Francisco, Muchas gracias por su excelente calificación. Nos alegra muchísimo leer que han disfrutado por completo de su reciente estancia. Esperamos volver a verlos de nuevo muy pronto. Saludos de parte de todo nuestro staff!

8/10 – Bra

James Phillip

Bodde her 4 netter i april 2024
Svar fra Guest Service Manager den 29. apr. 2024
Dear James Phillip, Thank you so much for your good review. We hope to be able to host you again soon and provide you a better experience. Kind regards from all the staff!

6/10 – Grei

Steve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Guest Service Manager den 15. apr. 2024
Dear Steve, We are sorry to see that your stat was not what you expected. We hope to have the opportunity to see you again soon and change your perspective. Kind regards from all the staff!

10/10 – Utmerket

Jarrod

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gotta watch the Marble floors . Staff was extremely accommodating. Great experience and makes other places seem less adequate.
Bodde her 2 netter i mars 2024
Svar fra Guest Service Manager den 3. apr. 2024
Dear Jarrod, Thank you so much for staying with us and allowing us to be part of your memories. We hope to see you again soon. Kind regards from all the staff!

8/10 – Bra

Jaideep

Bodde her 4 netter i mars 2024
Svar fra Guest Service Manager den 22. apr. 2024
Dear Jaideep, Thank you so much for your good review. We hope that everything went well during your stay. Come back soon! Kind regards from all the staff!

10/10 – Utmerket

Brittany J

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our suite in the new Eden area was wonderful! All the new areas of the resort are excellent and a welcome addition! The resort needed some renovation, and the new areas are spacious and decorated well. The jacuzzi area is nice and big, MUCH better than the old space. Overall the resort is clean, and well maintained. The staff does a great job- from the service at bars and restaurants, the playmakers, the housekeepers, butlers, and front desk staff- good people and well trained. We appreciated the action during the day at the pool and at the bar and disco at night, but the best thing is- you can go to your room and it is quiet:) We also really appreciate the quick check-in and check-out AND not being bombarded (at all) about buying a membership. Well done DRM, we'll be back again!
Bodde her 4 netter i mars 2024
Svar fra Guest Service Manager den 29. mars 2024
Dear Brittany, Thank you so much for your lovely review, and especially, for allowing us to pamper you one more time. It has been so great to see you and spend a few days with you. We are happy to read that you enjoyed The Eden. We cannot wait to see you again soon. Kind regards from all the staff!

6/10 – Grei

Ecaterina

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We did like our stay, just were not "wow'd" enough for the amount paid. Thankfully we got an upgrade (btw - elevator was broken) into a room in Eden, which was very nice, but without it I would've felt very disappointed with garden unit for $1K/night. New entrance/lobby is not impressive, weird "naked"/not decorated, drop off circle on the hill... The absolute best part of this establishment are the employees, all of them, from gardener to concierge, to cooks, cleaning people and servers, literally all workers are very nice and attentive, they create very comfortable atmosphere. Food is great, drinks - not so much, while the liquor variety is good, the mixes and juices used are poor quality. Separately about the disco club. Not sure if its done purposely, but the music gets very very bad around 12.30am and then club is completely cleared by 1am. Huge disappointment. Really a dealbreaker. Now, "playroom" at the disco is another disaster, whoever designed it and didn't prioritize upgrading it in years, has very little understanding of what "lifestyle" is. Having many available and unused spaces on property, they should definitely convert those into various playrooms. Overall the resort has a disjointed feeling.
Bodde her 2 netter i mars 2024
Svar fra Guest Service Manager den 23. mars 2024
Dear Ecaterina, Thank you so much for staying with us and sharing with us your opinion. We will keep working hard in order to provide you a better experience next time. We hope to see you again soon. Kind regards from all the staff!

6/10 – Grei

Michele

Bodde her 4 netter i mars 2024
Svar fra Guest Service Manager den 8. apr. 2024
Dear Michel, Thank you so much for your review. We are sorry to see that we did not reach your expectations. We hope to see you again soon so we can change your perspective. Kind regards from all the staff!

10/10 – Utmerket

Darla

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Beach was very dirty with seaweed. We like to walk the beach every day but the tide and walls make it hard to get around.
Bodde her 5 netter i mars 2024
Svar fra Guest Service Manager den 11. mars 2024
Dear Darla, Thank you so much for giving us the opportunity to host you. We hope to see you again and provide you a better experience. Kind regards from all the staff!

10/10 – Utmerket

Jessica

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, fun activities and all around a great place to stay.
Bodde her 5 netter i februar 2024
Svar fra Guest Service Manager den 8. mars 2024
Dear Jessica, Thank you so much for your great review. We are so happy to read that you enjoyed a lot your stay. We hope to see you again soon. Kind regards from all the staff!

10/10 – Utmerket

Eric og paradise valley

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Guest Service Manager den 24. mars 2024
Estimado Eric, Muchas gracias por compartir con nosotros su excelente calificación. Estaremos esperando volver a verlos pronto. Saludos de parte de todo el staff!

10/10 – Utmerket

Marcelo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our third time in the last past 6 months at this resort and we are going to keep coming back because we have feel very comfortable spending time there we have nothing to complain about DESIRE RIVERA MAYA is incredible
Bodde her 4 netter i februar 2024
Svar fra Guest Service Manager den 19. mars 2024
Dear Marchelo, Thank you so much for your great review and for staying with us. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 – Utmerket

Dennis og Red Deer

Bodde her 3 netter i februar 2024
Svar fra Guest Service Manager den 20. mars 2024
Dear Dennis, Thank you so much for allowing us to host you, it is so great to know that you had a great time with us. We hope to see you again soon. Kind regards from all the staff!

10/10 – Utmerket

Jon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the property the staff are amazing. Shoot out to Eunice for securing dinner reservations for us!! VIP was not explained at all.
Bodde her 4 netter i februar 2024
Svar fra Guest Service Manager den 28. feb. 2024
Dear Jon, Thank you so much for your great review. We hope to see you again soon!Kind regards from all the staff!

10/10 – Utmerket

Eric

Bodde her 2 netter i februar 2024
Svar fra Guest Service Manager den 20. mars 2024
Dear Eric, Thank you so much for sharing with us your amazing review. It will be great to see you again soon. Kind regards from all the staff!

10/10 – Utmerket

paul rene Martinez

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todos excelente. Únicamente no llevaron acabo ninguno de los beneficios q se ofrecen cómo Miembro gold de expedía. Solicitamos el upgrade y el late check out y no nos lo dieron. Todos lo de más excelente
Bodde her 3 netter i februar 2024
Svar fra Guest Service Manager den 25. feb. 2024
Estimado Paul Rene, Muchas gracias por haberse hospedado en Desire Riviera Maya. Nos alegra mucho leer que su estancia fue excelente. Esperamos volver a verlos nuevamente muy pronto. Saludos de parte de todo nuestro equipo!

10/10 – Utmerket

CLAUDIA patricia

Bodde her 5 netter i februar 2024
Svar fra Guest Service Manager den 18. feb. 2024
Estimada Claudia, Muchas gracias por su excelente calificación, nos alegra mucho que hayan disfrutado de su estancia en Desire Riviera Maya. Los esperamos pronto!Saludos de parte de todo el staff!

10/10 – Utmerket

Jennifer Ellen

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The staff are special people. They went above and beyond to make sure that you felt at home. There was construction going on and we lost power and hot water a few times. However, the staff were wonderful in up for it. Some staff have been there over 15 years and they remember your name and what your likes/dislikes are. That is special for us.
Bodde her 7 netter i februar 2024
Svar fra Guest Service Manager den 13. feb. 2024
Dear Jennifer Ellen, Thank you so much for your amazing review. We are very happy to read that you had a great time. We hope to see you again soon! Kind regards from all the staff! Dear Jennifer Ellen, Thank you so much for your amazing review. We are very happy to read that you had a great time. We hope to see you again soon! Kind regards from all the staff! Dear Jennifer Ellen, Thank you so much for your amazing review. We are very happy to read that you had a great time. We hope to see you again soon! Kind regards from all the staff!

8/10 – Bra

Ricardo

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024
Svar fra Guest Service Manager den 13. feb. 2024
Estimado Ricardo, Muchas gracias por su buena calificación, esperamos poder hospedarlos de nuevo muy pronto y cumplir con sus expectativas. Saludos de parte de todo nuestro staff!

8/10 – Bra

Kristi

Bodde her 7 netter i februar 2024
Svar fra Guest Service Manager den 21. mars 2024
Dear Kristi, Thank you so much for visiting Desire Riviera Maya. We hope to see you again soon. Kind regards from all the staff!

6/10 – Grei

Jeffrey

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i februar 2024
Svar fra Guest Service Manager den 13. feb. 2024
Dear Jeffrey, Thank you so much for your visit and review. We are sorry to see that we did not please your expectations. We hope to see you again soon. Kind regards from all the staff!

10/10 – Utmerket

Juan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place for a special vacation. Staff is the best the hotel offers. Everyone is super friendly and will make sure you spend the best vacation ever. Desiré Riviera Maya is addictive, you go once and you will go back many times.
Bodde her 4 netter i februar 2024
Svar fra Guest Service Manager den 7. feb. 2024
Dear Juan, Thank you so much for choosing Desire Riviera Maya and for allowing us to host you and pamper you. We hope to see you again very soon. Kind regards from all the staff!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great!
Amazing experience. Great staff and guests. Hope to go back. Ocean was very calm so could even paddleboard.
Bodde her 4 netter i januar 2024
Svar fra Guest Service Manager den 4. feb. 2024
CopiarDear Guests, Thank you so much for your great review. It is wonderful to read that you totally enjoyed your stay at Desire Riviera Maya. We hope to be able to host you again soon. Kind reards from all the staff! Dear Guests, Thank you so much for your great review. It is wonderful to read that you totally enjoyed your stay at Desire Riviera Maya. We hope to be able to host you again soon. Kind reards from all the staff! Dear Guests, Thank you so much for your great review. It is wonderful to read that you totally enjoyed your stay at Desire Riviera Maya. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service from staff is amazing …above and beyond. The private dinner on the beach was so delicious and elegant. Amazing music selection at dinner and parties We were told of a room upgrade that didn’t happen. The spa is a little pricy …same as in us…alcohol selection is also expensive then in US. Good wine selection.
Bodde her 5 netter i januar 2024
Svar fra Guest Service Manager den 2. feb. 2024
Dear Anthony, Thank you so much for your wonderful review and for allowing us to pamper you just the way you deserve. We hope to see you again soon. Kind regards from all the staff!

10/10 – Utmerket

Salvador

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente servicio, excelentes ubicaciones y vistas de las habitaciones, el staff de actividades y de los shows excelente. El concepto muy bien, los alimentos muy ricos. See you soon!
Svar fra Guest Service Manager den 29. jan. 2024
Estimado Salvador, Muchas gracias por visitar Desire Riviera Maya y darnos la oportunidad de consentirlos. Nos alegra mucho leer que disfrutaron por completo su experiencia.Estaremos esperando volver a verlos de nuevo muy pronto.Saludos de parte de todo el staff!

10/10 – Utmerket

Megan

Bodde her 5 netter i januar 2024
Svar fra Guest Service Manager den 20. mars 2024
Dear Megan, Thank you so much for your great review. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 – Utmerket

Scott

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is beyond beautiful. The staff is incredible! Already looking forward to our next visit 😊
Bodde her 4 netter i januar 2024
Svar fra Guest Service Manager den 24. jan. 2024
Dear Scott, Thank you so much for you amazing review and for allowing us to pamper you. We will be waiting to see you again soon. Kind regards from all the staff!

8/10 – Bra

Lana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Guest Service Manager den 12. jan. 2024
Dear Lana, Thank you so much for staying with us. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 – Utmerket

santiago

Bodde her 3 netter i januar 2024
Svar fra Guest Service Manager den 28. jan. 2024
Estimado Santiago, Muchas gracias por su excelente calificación. Estaremos esperando volver a verlos de nuevo muy pronto. Saludos de parte de todo nuestro equipo!

10/10 – Utmerket

Ernest

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Guest den 9. jan. 2024
Dear Ernest, Thank you so much for staying with us and sharing your great review. We hope to see you again soon! Kind regards from all the staff!

10/10 – Utmerket

Aldo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Desire es un lugar de sueños, donde he vivido experiencias increibles, una vez más esto se ha cumplido gracias al personal que ahí labora, a la actitud de los huéspedes y a esa necesidad que tenemos todos de saber quiénes seríamos si pudiéramos dar rienda suelta a nuestras fantasías. Quien no conoce Desire tendría que conocerlo y darse esta experiencia una vez en la vida, tal vez este sería un nuevo comienzo para esas personas. La comida fue muy cuidada para mi que no puedo comer comidas condimentadas y eso lo agradezco. Si de algo he de quejarme es de que se han contratado personas nuevas que a veces están algo lejos de dar el servicio que nos tenía acostumbrados este lugar, tal vez eso fue lo único incomodo entre mis experiencias, por lo demás claro que volvería. Gracias Desire, gracias Expedia.
Bodde her 5 netter i desember 2023
Svar fra Guest Service Manager den 9. jan. 2024
Estimado Aldo, Nos alegra mucho leer sus excelentes comentarios, hemos disfrutado muchísimo volver a verlos y poder consentirlos como ustedes merecen. Estaremos esperando hospedarlos de nuevo muy pronto. Saludos de parte de todo nuestro equipo!

10/10 – Utmerket

Fabian

Bodde her 5 netter i desember 2023
Svar fra Guest Service Manager den 7. jan. 2024
Estimado Fabian, Muchas gracias por su excelente calificación. Estaremos esperando volver a verlos pronto! Saludos de parte de todo nuestro staff!

10/10 – Utmerket

Felipe

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had
Bodde her 3 netter i desember 2023
Svar fra Guest Service Manager den 1. jan. 2024
Estimado Felipe, Muchas gracias por visitar Desire Riviera Maya y compartir con nosotros su excelente calificación. Esperamos volver a verlos pronto. Saludos de parte de todo nuestro equipo!

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like everything
Bodde her 3 netter i desember 2023
Svar fra Guest Service Manager den 20. des. 2023
Dear Anthony, Thank you so much for your great review, it is wonderful to read that you enjoyed your stay. We hope to see you again soon !Kind regards from all the staff!

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Although it cannot be helped, it's unfortunate that we cannot walk very far along the beach. At this time, the beach is rapidly decreasing. Added to the fact that we can't walk down the road due to possible alligator encounters, it's difficult to walk anywhere during a visit.
Bodde her 7 netter i desember 2023
Svar fra Guest Service Manager den 20. des. 2023
Dear John, Thank you so much for staying at Desire Riviera Maya and sharing with us your review. We are working hard in order to recover the beach, as it is a protected area, it is complicated, but our staff always keep it clean for all our guests. We hope to see you again soon. Kind regards from all our team!