Rom – deluxe, 2 dobbeltsenger | Sengetøy i egyptisk bomull, sengetøy av topp kvalitet og dundyner
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Anmeldelser av Portsmouth Marriott Hotel

4 out of 5
Portsmouth Marriott Hotel
Southampton Road, Portsmouth, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 488 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 338 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 84 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 37 av totalt 1002 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Magnus Johan

Bodde her 4 netter i november 2019

2/10 – Forferdelig

Morten

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tvangsflyttet pga overbooking
Vi ankom hotellet og fikk vite at det var overbooket og at vi hadde blitt tvangsflyttet til et annet hotell med en helt annen standard.
Bodde her 1 natt i november 2019

6/10 – Grei

Fiona

Room overlooked dining area so had to have curtains closed all the time
Bodde her 1 natt i april 2024
Svar fra FD den 27. apr. 2024
Dear Fiona,Thank you for your recent stay and for taking the time to write a review. We are sorry to hear about your experience with the room overlooking the dining area. We appreciate your feedback and apologise for any inconvenience caused. We will certainly take your comments into consideration.Kind regards,Portsmouth Marriott Hotel

4/10 – Dårlig

PAUL

Reiste med partner, Forretningsreisende
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Stayed at many Marriots before with never an issue but this one needs some decent staff training and quality control. The check in was very quick and fast on getting to our room it was clear that the housekeeping was very poor with no coffee pods provided for the machine. Only one bath towel provided. Hairs in the shower. Later the bar service took ages only 3 staff on taking on average 15 minutes to get served each time many guests unhappy with lack of knowledge of products from bar staff as well. Wanted some bar snacks but the chicken skewers were overcooked and really dry so bad that we didnt eat them and the toasted brioche with my pate was burnt with little interest from the clearly very stressed staff when we commented about with no offer to replace them. When requesting to check my bill on departure it turned out part of someone elses bar bill had been added to ours really not acceptable had I just used exoress check out it would have just been added to my pre charged credit card there would have been nothing I could have done to correct it.
Bodde her 1 natt i april 2024
Svar fra FD den 21. apr. 2024
Thank you for taking time to leave us your feedback. We are sorry to hear about your disappointing experience and we will be forwarding your comments to the relevant departments to prevent similar occurrences in the future. We truly value your feedback and continuously make changes to our service to improve the guest experience. We look forward to the chance to earn back your trust and provide you with a greatly improved experience in the future. Kind regards,Portsmouth Marriott Hotel

8/10 – Bra

Guus og Almere

Reiste med en gruppe
Likte: Renhold og personale og service
Prima hotel we gebruiken het al jaren, maar inmiddels wel zwaar overpriced. Voor twee nachten 725 euro (omgerekend) afrekenen is toch best heel veel geld. De value for money ratio is een beetje zoek.
Bodde her 2 netter i april 2024
Svar fra FD den 16. apr. 2024
Dear Guus, Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Kind regards, Portsmouth Marriott team

2/10 – Forferdelig

Jason

Party in the adjoining room 02:00-04:00 with a lot of people and some awful music.
Bodde her 2 netter i april 2024
Svar fra FD den 16. apr. 2024
Dear Jason,Thank you for your recent stay and for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the noise from the adjoining room during your stay. We hope to have the opportunity to welcome you back to the hotel in the future, providing you with a more enjoyable experience.Kind regards,Portsmouth Marriott Hotel

8/10 – Bra

Surajit

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy parking, quiet
Bodde her 1 natt i mars 2024
Svar fra FD den 31. mars 2024
Dear Surajit,Thank you for your recent stay and for taking the time to write a review. We greatly appreciate your valuable feedback and hope to welcome you back in the near future. Kind regards, Portsmouth Marriott team

10/10 – Utmerket

Saakshi

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a lovely stay. Reception team was very professional and helpful. Thanks for all the help and will visit soon.
Bodde her 2 netter i mars 2024
Svar fra FD den 29. mars 2024
Dear Saakshi,Thank you for your recent stay and for taking the time to write a review. We greatly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Portsmouth Marriott Hotel

8/10 – Bra

Paul

Bodde her 1 natt i mars 2024
Svar fra FD den 14. apr. 2024
Dear Paul, Thank you for your recent stay and for taking the time to write a review. We appreciate your valuable feedback and hope to welcome you back in the near future. Kind regards, Portsmouth Marriott team

10/10 – Utmerket

Julie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We have stayed here many times. Rooms are very clean, large and well furnished. They have also recently been decorated. We had breakfast at the hotel - it is fully self service and there are plenty of options to choose from. Staff were friendly and checking was smooth. Parking is charged at £5 per night.
Bodde her 1 natt i mars 2024
Svar fra FD den 23. mars 2024
Dear Julie, thank you for your recent stay and for taking the time to write a review. We appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Portsmouth Marriott team

10/10 – Utmerket

Denise

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is our second stay here. Definitely the best hotel in the area. Staff were friendly, rooms clean, modern and spacious. We had a bar meal early evening which was delicious and the breakfast was hot, vast and plentiful.
Bodde her 1 natt i mars 2024
Svar fra FD den 23. mars 2024
Dear Denise, thank you for your recent stay and for taking the time to write a review. We appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Portsmouth Marriott team

8/10 – Bra

Tarunkumar og Milton Keynes

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra FD den 24. mars 2024
Dear Tarunkumar,Thank you for choosing the Portsmouth Marriott Hotel for your stay and for taking the time to write a review. We greatly appreciate your feedback and look forward to welcome you back to the hotel in the near future.Kind regards,Portsmouth Marriott Hotel

10/10 – Utmerket

Mike

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
First time in this hotel, found the service, rooms and facilities very good, plenty of attentive staff always on hand, especially at breakfast time, very impressed.
Bodde her 4 netter i januar 2024
Svar fra Front Office team den 9. feb. 2024
Dear Mike,Thank you for your recent stay and for taking the time to write a review. We greatly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Portsmouth Marriott team

8/10 – Bra

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Front Office team den 9. feb. 2024
Dear John,Thank you for taking the time to review your stay with us, we really do appreciate it. We hope to welcome you back in the near future.Kind regards, Portsmouth Marriott team

10/10 – Utmerket

Ramon og London

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Attended a function 06.02.2024 and stayed in this hotel. Hotel staff excellent. Room AC noisy and furniture’s a bit outdated. Other than that, Kia, the receptionist very nice and professional.Banqueting manager and staff excellent and food serve on the function, very nice and tasty. Compliments to the chef. Hotel has a free parking for residents which is a plus.
Bodde her 1 natt i januar 2024
Svar fra Front desk den 15. feb. 2024
Thank you for your kind words. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Portsmouth Marriott Hotel team

6/10 – Grei

Ian

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Christmas Stay
Staff exceptionally helpful cannot fault . Unfortunately attention to detail lacking , in lift posters spelling / grammer mistakes. Cobwebs & build up of dust on wall lights in restaurant, beds too soft after 4 nights stay backs ached. General ambiance of bar area more like airport lounge . Hotel generally and room specifically far to hot ,( even with air con on full blast could not get room cool enough. )
Bodde her 4 netter i desember 2023
Svar fra Front desk den 15. feb. 2024
Thank you so much for your feedback, we apologise for the inconveniences and will pass it on to the management teams. We use feedback to continuously make changes to our service to improve the guest experience. We hope we get the opportunity to welcome you back to the hotel in the future.

10/10 – Utmerket

John

Bodde her 1 natt i desember 2023
Svar fra Front desk den 15. feb. 2024
Thank you for choosing the Portsmouth Marriott Hotel for your stay. We appreciate your feedback and look forward welcome you back in the near future.

6/10 – Grei

Nikita

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walked upto reception and one receptionist was stood deeply engaged with looking at herself on her phone camera - really bad first impression. I could have walked in on fire and she wouldn’t have looked up! Woman who actually checked us in was fine. Room nice. Woken up in night by noisy people coming back from party downstairs- maybe put all those guests on same floor?
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really clean and lovely rooms.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Katie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Andie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful staff and plaeasant dining options
Bodde her 1 natt i november 2023

10/10 – Utmerket

b

Bodde her 1 natt i november 2023

2/10 – Forferdelig

Tuan

Bodde her 1 natt i november 2023

10/10 – Utmerket

Steve

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2023

2/10 – Forferdelig

Dominic

Bodde her 1 natt i november 2023

10/10 – Utmerket

Nutcha

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

8/10 – Bra

Linda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very efficent reception staff. We were tired after a long day travelling and our room was comfortable and well equipped. We didnt quite manage to work out the temperature setting in the room but we were cosy enough under the duvet. Excellent breakfast in a very busy dining room but well managed by the staff.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Ceril

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Jane

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Second stay at Cosham Marriott. Excellent for cleanliness, facilities and room comfort. Staff knowledgeable and helpful, breakfast choice really good too. Would recommend.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Maria

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is second time I stayed here. Absolutely Five Stars Service. Meals scrumptious, omg, so yummy… leisure centre so relaxing… area safe, just off motorway, plenty if parking. Staff proffessional
Bodde her 1 natt i oktober 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Reasonable price
Reasonable price. Hotel is maintained in good condition. Clean.
Bodde her 4 netter i september 2023

6/10 – Grei

Allen

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parts of the hotel were too hot.
Room was fine, but hallways and lifts were HOT. I was trying to get downstairs to check out, and was pouring sweat by the time I got to the lobby.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Christian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy Check-In. Friendly staff member. Parking was easy.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Dalit

Bodde her 1 natt i september 2023

10/10 – Utmerket

Lesley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to find when heading to Portsmouth and a short journey to the port
Bodde her 1 natt i september 2023

10/10 – Utmerket

eddie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

10/10 – Utmerket

Hayley

Bodde her 1 natt i september 2023

10/10 – Utmerket

Wai Kuen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

4/10 – Dårlig

John

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Service in dining and bar area was very very poor Hotel was clean and tidy Didn't appreciate a call from reception at nearly 11pm regarding the bill from dinner i had already paid
Bodde her 2 netter i september 2023

8/10 – Bra

Atsuko

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very pleasant stay for my business trip.
I found the room equipped and prepared to the high standard as you would expect from this group. And the rate was very reasonable.
Bodde her 4 netter i august 2023

10/10 – Utmerket

JAYNE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for a night before a very early ferry sailing. Easy parking, helpful staff and a decent meal. A few minutes drive from the Brittany Ferry terminal.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Carl og Stanley

Bodde her 1 natt i august 2023

10/10 – Utmerket

Matthew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really good service. Breakfast was excellent. Dining options were great. Good value for money. Very comfortable.
Bodde her 3 netter i august 2023

8/10 – Bra

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023

8/10 – Bra

E F

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff welcoming and helpful. Room had a slight smell of damp but nothing horrid. TV had basic channels. and no smart features. Room service was fine, not cheap. It was a practical solution for our purpose. Not great value for money, but there were no family rooms elsewhere despite booking very early.
Bodde her 1 natt i august 2023

6/10 – Grei

Claire

Reiste med familie
Likte: Renhold
Was our go to hotel but not any more.
The Marriott was always our go to hotel in Portsmouth, especially as it had a pool and stayed at least 12 times over the years. After not staying since Covid, we thought we'd try again. Not any more though. Pool gone and now had ugly green tall tarpaulin around it. Staff were friendly enough on reception. Restaurant didn't seem to understand our order and that our bill was wrong and automatically added 12.5% service fee. We didn't even get a bill at our table. All felt very rushed.
Bodde her 1 natt i august 2023

8/10 – Bra

Stephen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pool was closed TV system went down Could not charge drinks to room Restaurant choice was limited and expensive
Bodde her 3 netter i august 2023

8/10 – Bra

Ben

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a good stay here, in what is a good quality hotel, marred by a couple of annoyances. The rooms were nice, the breakfast was very good (and not too pricey) and location wise it was great. The hotel is clean, smart and the staff all seemed friendly and helpful. Some things stopped it from being a five star review however… In our room, the AC was abysmal and even on its lowest setting didn’t feel like it was blowing out anything. It was a warm evening and all of us had restless sleep as a result. Wi-Fi was a bit of an annoyance, not working at all for us, and took a call to a friendly reception worker to sort. Finally, one of the room maids tried to get in our room at about 7.45am, which is the first time I’ve ever had this happen. Luckily we had the chain on, else she’d have been walking into a room with children still asleep. Overall a nice hotel however, and I would return.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Linda

Bodde her 1 natt i august 2023