8/10 – Bra
Mohamad
Reiste med familie og små barn
27. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The lobby Mexican atmosphere is unique, resturant’s, bar’s, room service’s staff are very friendly and the best to help relax and rest.. thank you services staff for your professional attitude and very customer service friendly. Restaurant and bar facilities with their varieties on daily basis are A-One great. Main pool and surrounding are awesome. Private Beach with it’s clear Aqua Marine Ocean colour is breathtaking.
I did not like:
- Reception staff training for better customer service is recommended since they are the facade of the entire resort and make or break the visitors rest and relaxation vacation time.
- Sea weed cleaning is not done early morning hours as used to be.
- Children pool facility is great but need to introduce sun shading since babies and toddlers can not stand the sun heat.
Overall, Iberostar Quetzel is great resort and it is my distinction. Highly recommended. Thank you for giving me the chance to share my recent experience on May 29-26, 2024
Mohamad
Bodde her 7 netter i mai 2024