Making sure we are providing the perfect hospitality experience for our guests is always our goal. We love that our perfect location did just that. Thank you so much for your feedback. I cannot wait to convey your appreciation to the entire team.I hope we are always your choice of hotel whenever you're in Pittsburgh.

Dear Kenneth, Thank you for being our guest at Pittsburgh Marriott City Center and for your generous review. We are thrilled to know you had a great stay and that our well-kept rooms and intuitive associates enhanced your visit. We are also glad to read our location in proximity to PPG Paints Arena perfectly suited to your needs. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Jon Mathews,General Manager

Dear Tammy, Thank you for the generous rating and for choosing us. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We loved hosting you at Pittsburgh Marriott City Center, and we hope to see you again soon. Sincerely,Jon Mathews,General Manager

Dear Kambiz, On behalf of all of us, thank you for the review. We are hoping that you enjoyed many aspects of your stay. However, we apologize that the popularity and excitement of our location did not meet your expectations. We also regret your disappointment with the condition of our property, and we will share your comments appropriately. It was a pleasure having you as our guest, and we hope to have another opportunity to host you at Pittsburgh Marriott City Center, perhaps during a more leisurely time of year. We wish you all the best with your travels.Sincerely,Jon Mathews,General Manager

Dear Richard, Thank you for sharing your views on your recent visit. We regret your disappointment with the bathroom's size. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. We also regret that you had challenges controlling the temperature in your room. Your feedback will be shared with the appropriate individual to address these concerns.Sincerely,Thomas Murtha,Director of Operations

Dear William, Thank you for your loyalty and for sharing your experience with us! We are thrilled to hear that you have enjoyed multiple stays at Pittsburgh Marriott City Center near PPG Paints Arena and that you find our location convenient, with painless parking. We are delighted that you found the rooms to be relaxing with decent amenities, especially the comfortable beds. Additionally, we are glad to hear that you enjoyed the bar in the lobby and appreciate your recommendation. We look forward to welcoming you back for your next event in the area.Sincerely,Thomas Murtha,Director of Operations

Dear Harry, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Thomas Murtha,Director of Operations

Dear John, Thank you for choosing Pittsburgh Marriott City Center and for the nice rating. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy that you loved our comfortable beds. Additionally, we have taken note of your observations and will share them appropriately. Thank you again, and we look forward to your next visit.Sincerely,Thomas MurthaDirector of Operations

Dear Thang, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Thomas MurthaDirector of Operations

Dear Mallisa, Thank you for choosing us and sharing your thoughts. Please accept our sincere apologies for the discomfort that you experience with the roll-away bed. We are also truly sorry for the miscommunication regarding the charges for the same. We will share your concerns so with our team so that we can avoid such issues in the future. Thank you once again for your feedback and we hope to have the opportunity to welcome you for the seamless and comfortable stay that you deserve. Sincerely,Thomas MurthaDirector of Operations

Dear Ravi, Thank you for choosing to stay with us at Pittsburgh Marriott City Center and sharing your review. We are delighted to know that you had an excellent time with us and that our various amenities enhanced your visit. We also appreciate you mentioning our convenient location and delicious breakfast. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Sincerely,Thomas MurthaDirector of Operations

Dear Karen, Thank you for your very nice review of Pittsburgh Marriott City Center. We are happy to know you were pleased with our well-appointed, spacious accommodations and the thoughtful amenities we offer, including our bar and restaurant. We also appreciate you mentioning the delicious food we serve. It was a pleasure hosting your visit, and we hope to be your hotel of choice every time your travels bring you our way. Sincerely,Thomas Murtha,Director of Operations

Dear Shelli, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations and are happy you enjoyed your stay. It was our pleasure accommodating you. We hope you will make Pittsburgh Marriott City Center your home away from home whenever your travels bring you to our area.Sincerely,Thomas MurthaDirector of Operations

Dear Paulette, Thank you for choosing to stay with us. We genuinely regret any confusion regarding our hotel amenities. Please know that we do not have a pool on-site and this information is listed on our hotel website. We would appreciate you giving us another opportunity so you can experience our hotel as you should have on this visit.Sincerely,Thomas MurthaDirector of Operations

Dear Pietro, Thank you for choosing Pittsburgh Marriott City Center and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. We hope to have the pleasure of doing so again in the future.Sincerely,Thomas MurthaDirector of Operations

Dear Jan, All of us at Pittsburgh Marriott City Center appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Sincerely,Thomas Murtha,Director of Operations

Dear Jeannine, Thank you for the review of your stay at Pittsburgh Marriott City Center and for recommending us to future guests. We are pleased you enjoyed our convenient location and the courteous service provided by our associates, especially our food and beverage team members. We also appreciate you mentioning our delicious breakfast and refreshing beverages. We are happy you enjoyed your time with us, and we look forward to welcoming you again soon.Sincerely,Thomas MurthaDirector of Operations

Dear Jessica, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Pittsburgh Marriott City Center look forward to your next visit.Sincerely,Thomas Murtha,Director of Operations

Dear Matthew, Thank you for staying at our hotel and for sharing your experience. We are pleased you enjoyed our convenient location. However, we apologize for the wait times with the elevators and for the frustration it caused. During our busiest times, the elevators get a lot of usage. We appreciate your patience and understanding. We also regret your disappointment with the lack of amenities in your room and the size of your bathroom. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We would welcome another chance to show you our true hospitality spirit.Sincerely,Thomas MurthaDirector of Operations

Dear James, Thank you for reviewing your stay with Pittsburgh Marriott City Center. We are pleased to hear that you found our associates to be pleasant. Ensuring your satisfaction with our service is our top priority. However, we regret to learn about your disappointment with the pricing of our breakfast. Your feedback regarding pricing is valuable, and we will certainly take it into consideration as we review our options. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Thomas Murtha,Director of Operations

Dear Matthew, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Pittsburgh Marriott City Center; we hope to see you again soon. Sincerely,Thomas MurthaDirector of Operations

Dear Ted, We are thrilled to learn that you had a wonderful experience during your stay at Pittsburgh Marriott City Center. We are particularly delighted to hear that you enjoyed watching a hockey game. We look forward to welcoming you back soon as our guest.Sincerely,Thomas Murtha,Director of Operations

Dear Fred, Thank you for sharing your detailed feedback about your recent stay with us. It is fantastic to hear that our location near the PPG Arena was convenient for your plans. We are also glad to hear that you enjoyed the pub in our lobby and found our associates to be courteous. However, it is unfortunate to hear that you felt our guest rooms needed updating, but we appreciate your feedback and will definitely take it into consideration for future modernization plans. We are sorry for the maintenance issues you experienced with the air conditioner unit in your room and the refrigerator door. We have also noted your comments about the difficulties with the windows. We will address these issues with our maintenance team to ensure they are promptly resolved. Additionally, we are sorry if our elevator service was delayed during your visit. At times of high occupancy, our other guests loading or unloading luggage can cause some interruption. We will take your feedback into consideration to improve our guest experience during peak times. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,Thomas Murtha,Director of Operations

Dear Emily, Thank you for choosing us for your recent stay. We agree with you that our accommodations, while well-maintained, need updating. Your feedback is valuable to us, and we will take it into consideration for future updates and improvements. In the meantime, we will continue to do an excellent job of keeping our rooms spotless and bright for all of our guests. We believe on your next visit you will see our progress towards a modern, new look which we think you will love.Sincerely,Thomas Murtha,Director of Operations

Dear Avrit, Thank you for sharing your experience. We sincerely apologize for any inconvenience caused by the absence of drinking water bottles in your room and any cleanliness issues you encountered during your stay. Providing a comfortable and well-maintained environment is our top priority, and we regret that we fell short of your expectations in this regard. We truly value your feedback, and we will take immediate steps to address these issues with our housekeeping team to prevent such occurrences in the future. We appreciate your understanding, and we hope to have the opportunity to restore your confidence in us during your future visits.Sincerely,Thomas Murtha,Director of Operations

Dear Christopher, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Pittsburgh Marriott City Center, and we look forward to welcoming you again soon.Sincerely,Thomas Murtha,Director of Operations

Dear Zachary, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Pittsburgh Marriott City Center. We look forward to your return and wish you all the best with your future travels.Sincerely,Thomas Murtha,Director of Operations

Dear Lavanya, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Sincerely,Thomas MurthaDirector of Operations

Dear Michael, Thank you for being our guest at Pittsburgh Marriott City Center and sharing your experience. We are delighted to know you were pleased with our ideal location and refreshing accommodations. It was a pleasure to host you, and we look forward to your return visit. Sincerely,Thomas Murtha,Director of Operations

Dear Bruce, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Thomas Murtha,Director of Operations

Dear Justin, Thank you for taking the time to share your review. We are sorry for the concern you had with the food we offer, and we will discuss it with our food and beverage team as we strive to enhance our guest experience at all levels. We also regret your disappointment that complimentary Wi-Fi was not available throughout our hotel; however, Wi-Fi is available without charge in our lobby and in our restaurants. Marriott Bonvoy members who book on our site receive complimentary Wi-Fi with their reservation. We encourage you to join our Marriott Bonvoy loyalty program so you can take advantage of this amenity on your next visit with us. We are grateful for your patience, and we hope to see you again very soon. Sincerely,Thomas Murtha,Director of Operations

Dear M. Jung, Thank you for choosing Pittsburgh Marriott City Center and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we regret your disappointment that complimentary Wi-Fi was not available throughout our hotel; however, Wi-Fi is available without charge in our lobby and in our restaurants. Marriott Bonvoy members who book on our website receive complimentary Wi-Fi with their reservation. We encourage you to join our Marriott Bonvoy loyalty program so you can take advantage of this amenity on your next visit with us. Thank you again for your feedback, and we look forward to your return visit. Sincerely,Thomas Murtha,Director of Operations

Dear Elizabeth, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Sincerely,Thomas Murtha,Director of Operations

Dear Judith, We are thrilled you had an excellent stay at Pittsburgh Marriott City Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Thomas MurthaDirector of Operations

Dear Dan, Thank you for taking the time to share your review. We are sorry you were not entirely satisfied with the condition of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We appreciate your feedback, and we hope you will give us another chance to host you again.Sincerely,Thomas Murtha,Director of Operations

Dear Tina, Thank you for being our guest at Pittsburgh Marriott City Center and sharing your experience. We are glad to know you enjoyed your stay with us and that you were especially pleased with our ideal location. It was a pleasure to host you, and we look forward to your return visit.Sincerely,Thomas Murtha,Director of Operations

Dear Kyle, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make Pittsburgh Marriott City Center your home away from home whenever your travels bring you to our area.Sincerely,Thomas Murtha,Director of Operations

Dear Lynette, Thank you for choosing to stay with us at Pittsburgh Marriott City Center. We are glad to know you overall had a pleasant stay. However, we regret not meeting all of your expectations with the cost associated with your visit. We will share your comments appropriately as we are committed to enhancing our guest's experience. We look forward to welcoming you back soon.Sincerely,Thomas MurthaDirector of Operations

Dear Summer, Thank you for the wonderful review of your recent stay at the Pittsburgh Marriott City Center. We are pleased you found our location near the PPG Arena to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Thomas MurthaDirector of Operations

Dear Paul, Thank you for your heartwarming review of Pittsburgh Marriott City Center. We are charmed to know you were pleased with our well-maintained property and the superior hospitality provided by one of our front desk associates. We will surely share your kind compliment with her for a job well done. It was a pleasure hosting your visit, and we hope to see you again whenever your travels bring you our way. Sincerely,Thomas Murtha,Director of Operations

Dear William, Thank you for being our guest at the Pittsburgh Marriott City Center. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our convenient location and courteous associates. It was a pleasure to have you as our guest, and we look forward to seeing you again soon on your next visit.Sincerely,Thomas MurthaDirector of Operations

Dear Sean, Thank you for sharing the nice rating about your experience at Pittsburgh Marriott City Center. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Thomas Murtha,Director of Operations

Dear Candace, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Pittsburgh Marriott City Center your home away from home whenever your travels bring you to our city. We look forward to your next visit.Sincerely,Thomas MurthaDirector of Operations

Dear Stephanie, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Thomas Murtha,Director of Operations

Dear Julie, Thank you for the wonderful review of your recent stay at the Pittsburgh Marriott City Center. We are pleased you found our location near the PPG arena to be perfect for your plans while attending an NCAA game. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Thomas MurthaDirector of Operations

Dear Keana, Thank you for choosing to stay with us and sharing your feedback. We are pleased you liked many aspects of our hotel. However, we sincerely apologize for the inconvenience you encountered with the charges on your card. We completely understand the frustration you must have experienced. We hope it was resolved to your satisfaction. Rest assured, we will address this appropriately to ensure such concerns are not repeated. It was a pleasure hosting you, and we love knowing you will return. Sincerely,Thomas Murtha,Director of Operations

Dear Marcia, Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconvenience you faced during check-in due to the long wait. We understand the importance of a smooth arrival process and are committed to making improvements. We're reviewing this with our staff to better manage high-demand periods and minimize wait times. We are also sorry for the issues you encountered with the bathroom in your accommodation and the inconvenience this caused. We regret that despite our efforts to resolve this concern, it left an unpleasant impression. We will share your comments appropriately as we strive to improve our guest's experience. On a positive note, we appreciate you mentioning our location close to the PPG arena, and we hope you will revisit us for the seamless stay that you should always expect from us.Sincerely,Thomas MurthaDirector of Operations

Dear Donna, Thank you for choosing to stay with us. We are sorry for not providing you with a room within an acceptable time frame. We completely understand the frustration this caused you. It is always our priority to provide exceptional hospitality; therefore, we regret this was not your experience. We also apologize for the inconvenience caused by the noise disturbances you encountered during your stay. Please accept our sincere apologies for this type of disturbance. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take noise concerns seriously and would like to let you know for future visits; our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. We genuinely appreciate your understanding, and we hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable stay in the future. Safe travels.Sincerely,Thomas MurthaDirector of Operations

Dear Michael, Thank you for choosing to stay with us at Pittsburgh Marriott City Center. We are glad to know you overall had a pleasant stay and that our convenient location was perfect for your travel plans. We also appreciate you mentioning our clean facilities. That said, we regret not meeting all of your expectations and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you and your family again.Sincerely,Thomas MurthaDirector of Operations