Lobby-lounge
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Anmeldelser av The Ritz-Carlton, Philadelphia

5 out of 5
The Ritz-Carlton, Philadelphia
Ten Avenue of the Arts, Philadelphia, PA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 605 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 197 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 107 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 1001 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Allyson

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay! Thank you!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Néstor

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og fasiliteter
Very bad conditions on the room. Not expected for the price. The carpet was dirt, fitness center very limited and the front desk asistan really bad
Bodde her 1 natt i april 2024

8/10 – Bra

Xhemal

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Tara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I absolutely loved this hotel. Everyone was so nice and welcoming
Bodde her 1 natt i april 2024

10/10 – Utmerket

melinda

Bodde her 2 netter i april 2024

10/10 – Utmerket

Jay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Expensive parking but good people work there
Bodde her 1 natt i april 2024
Svar fra The Ladies & Gentlemen of the Ritz Carlton den 14. apr. 2024
It's fantastic to hear that you had a great stay. We appreciate your kind words and look forward to serving you again in the future.

10/10 – Utmerket

Alicia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Ladies & Gentlemen of the Ritz Carlton den 14. apr. 2024
We are honored that you chose to stay with us, and we're thrilled that your visit was outstanding. We can't wait to provide you with another exceptional stay in the future.

8/10 – Bra

Ralf

Bodde her 2 netter i april 2024

10/10 – Utmerket

Robert

Bodde her 4 netter i april 2024

8/10 – Bra

Inde

Bodde her 3 netter i april 2024

8/10 – Bra

Travis

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stay. Just not very kid friendly with the menu. Had to order outside service for drinks and snacks.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Rachel

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

peter og Asheville

Bodde her 1 natt i februar 2024

6/10 – Grei

Lauren

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
First, I’d like to say that the staff was lovely and the lobby was very beautiful, architecturally speaking. But our room was… not great. Curtains were ripped. We found an old deflated balloon in the closet when getting linens for the pull-out sofa. The linens for said sofa consisted of a pillow and a prison blanket. The refrigerator drawer was broken, so we could not have cold drinks unless we ordered from room service. Most outlets in the common area did not work, even with several “does flipping this switch change it?” experiments. I’ve stayed in nicer Hampton Inns.

10/10 – Utmerket

JC og Houston

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 1 natt i februar 2024

6/10 – Grei

Carla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

6/10 – Grei

Sean

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Cameron

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I loved it it was worth it and I can’t wait to go there again!
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Derek

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Pros: The property is in a good location, the beds were comfortable and the room was quiet. Cons: - Breakfast and dining in is extraordinarily expensive. A smoothie, omelette, and oatmeal cost me close to $80, and paying for breakfast as part of the booking only gives you a credit rather than an included breakfast. - dated furniture and bathrooms. Rooms are def in need of an upgrade. Water pressure in the showers was poor, and the bathroom leaked after every shower. Room felt more like a 3 star. - doormen don't help with bags or doors etc.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Steve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Agustin og Key Biscayne

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Andrea

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel
I always love my stay here, such a gorgeous building right by City Hall, I even had a fabulous view this time. Love the bar and room service.
Bodde her 2 netter i februar 2024

8/10 – Bra

Miranda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall, great experience!
Beautiful, stunning hotel, great food from the restaurant to the bar to in room dining! We had a few hiccups with our check in, having to return to the front desk 4 times before our room was ready. Made for a very long travel day. I would encourage management to ensure your new (or newer) front desk employees are ready for service worthy of the Ritz Carlton brand before putting them on duty. Great location and would stay here again!
Bodde her 2 netter i januar 2024
Svar fra The Ritz-Carlton, Philadelphia den 30. jan. 2024
Hi Miranda! Thank you for your feedback, we're glad you had a lovely stay. We will also ensure our Ladies and Gentlemen are better prepared for your next visit!

10/10 – Utmerket

marvin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra The Ritz-Carlton, Philadelphia den 30. jan. 2024
Thank you for your 10/10 review!

8/10 – Bra

BENYUAN

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very difficult packing
Bodde her 1 natt i januar 2024
Svar fra The Ritz-Carlton, Philadelphia den 30. jan. 2024
Thank you, Benyuan for your feedback. We will engage with our parking company to brainstorm on ways we can make the parking experience more comfortable.

10/10 – Utmerket

Laurette

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and ideal location
Bodde her 1 natt i desember 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you! We hope to welcome you back soon!

10/10 – Utmerket

Deanna

Likte: Renhold og fasiliteter
Bodde her 1 natt i januar 2024
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you for the 5/5 score! We hope to welcome you back soon!

6/10 – Grei

Robyn

Likte: Renhold og personale og service
It’s a Philadelphia staple but…
The Ritz will always be a Philadelphia staple but the rooms are subpar and in need of updates. The rooms are pretty dated. Also, we were initially checked into a room with a broken toilet which forced us to switch rooms. The 2nd room had rips in the curtains and a shower that made loud growling noises. It’s definitely not what you’d expect from a hotel with a luxury status. It’ll always be a Philadelphia staple so I’ll be back to visit the restaurant/bar and spa but I definitely wouldn’t stay at the hotel again. Unless of course they make some upgrades.
Bodde her 1 natt i januar 2024
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you for your response! We look forward to sharing these opportunities with our teams to create a better experience for you and future guests.

10/10 – Utmerket

Teresa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you for your 10/10 review!

10/10 – Utmerket

Marsha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you for your 10/10 review!

10/10 – Utmerket

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thanks, Peter for your 10/10 review!

6/10 – Grei

Michael

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
The hotel is clean, and leans heavy into its heritage as a name associated with luxury. That doesn't change its location-- it is in the middle of downtown surrounded by abhorrent traffic at peak times, walking outside greets you with the city smell of trash and smog, and if you plan on eating food in the city as of Dec 2023, you'll pay twice as much as you would outside of the city limits. The hotel is a pleasant stay -- the experience, not so much. You could do better by finding a stay outside the city and traveling in and out.
Bodde her 1 natt i desember 2023
Svar fra The Ritz-Carlton, Philadelphia. den 24. jan. 2024
Thank you, Michael for your response. We know that enjoying a luxury stay can be challenging sometimes in an urban setting - but are grateful that you felt that your stay was clean and associated with luxury.

8/10 – Bra

Teresa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you, Teresa for your rating!

6/10 – Grei

Syed

Bodde her 2 netter i desember 2023
Svar fra The Ritz-Carlton, Philadelphia. den 24. jan. 2024
Thank you, Syed for your rating. We hope to welcome you back in the future and earn a 5/5!

10/10 – Utmerket

Laurette

Bodde her 1 natt i desember 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you for your wonderful review!

10/10 – Utmerket

Erika og Bay Head

Bodde her 1 natt i desember 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you, Erika for your rating!

10/10 – Utmerket

Earl R

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel with a terrific bar. Staff was excellent and everyone went over and above in service with a smile. The location was perfect as we were there during the holidays. Every detail was attended. There’s nothing we could complain about.
Bodde her 2 netter i desember 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you, Earl for your kind words and excellent review!

8/10 – Bra

Ekaterina Vladimirovna og Boca Raton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you, Ekaterina for your rating!

8/10 – Bra

Tsvi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you, Tsvi for your rating!

10/10 – Utmerket

Alexandria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is beautiful, the staff is excellent and the area is very convenient for us.
Bodde her 2 netter i november 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you, Alexandria for these kind remarks. We look forward to welcoming you back in the future.

10/10 – Utmerket

sylvie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you, Sylvie for your rating!

4/10 – Dårlig

Dolores og Pearland

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra The Ritz-Carlton, Philadelphia den 28. nov. 2023
Thank you for your feedback, Dolores. We hope to see you again soon.

10/10 – Utmerket

Sarah

Polite staff, clean rooms,
Bodde her 1 natt i november 2023
Svar fra The Ritz-Carlton, Philadelphia den 28. nov. 2023
Thank you for your kind feedback. We hope to welcome you back soon!

6/10 – Grei

louis

Bodde her 1 natt i november 2023
Svar fra The Ritz-Carlton, Philadelphia den 24. jan. 2024
Thank you, Louis for your rating. We hope to welcome you back in the future to earn a 5/5

10/10 – Utmerket

Shanese

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay for a weekend trip. Quick Uber ride from train station and easy access to local restaurants.
Bodde her 1 natt i august 2023
Svar fra The Ritz-Carlton, Philadelphia den 14. nov. 2023
Thank you for sharing your positive experience with us. Your feedback is invaluable, and it motivates us to maintain our high standards of hospitality.

10/10 – Utmerket

matthias a.

Bodde her 1 natt i november 2023
Svar fra The Ritz-Carlton, Philadelphia den 14. nov. 2023
Thank you for your excellent review!

10/10 – Utmerket

Tiffani og Fort Lauderdale

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property
Bodde her 1 natt i oktober 2023
Svar fra The Ritz-Carlton, Philadelphia den 6. nov. 2023
Your glowing review is much appreciated! We are dedicated to making every guest's stay memorable, and we are grateful for your endorsement.

10/10 – Utmerket

S R

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 5 netter i september 2023
Svar fra The Ritz-Carlton, Philadelphia den 6. nov. 2023
Your glowing review is much appreciated! We are dedicated to making every guest's stay memorable, and we are grateful for your endorsement.

10/10 – Utmerket

Julie

Bodde her 5 netter i september 2023
Svar fra The Ritz-Carlton, Philadelphia den 6. nov. 2023
Thank you for the perfect score!