Utendørsbasseng og bassengparasoller
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Anmeldelser av Impiana Resort Patong

4 out of 5
Impiana Resort Patong
41 Thaweewongse Rd, Patong Beach, Patong, Phuket

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 311 av totalt 697 anmeldelser." "
Rangering på 8 − Bra. 243 av totalt 697 anmeldelser." "
Rangering på 6 − Grei. 86 av totalt 697 anmeldelser." "
Rangering på 4 − Dårlig. 32 av totalt 697 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 697 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Tore

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

8/10 – Bra

Monica

Fin beliggenhet, men må pusses opp
Beliggenhet på stranden er super, men det trenger oppussing. Spesielt ved bassenget. Frokosten var ok men bacon og skikkelig appelsinjus mangler.
Bodde her 12 netter i desember 2021

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beliggenheten er topp
Fin beliggenhet på stranda, men det er en del bråk fra veien og fra barer i nerheten. Rommene er ikke lydisolerte så man hører alt som skjer på naborommet, på nabovarandaen og hva de snakker om når de går forbid. Alle badene skal pusses opp innen ca 6 månder. God frokost og god service i frokostsalen. Det trenger generell oppussing. Beliggenheten på stranda er hovedgrunnen til å bo her.
Bodde her 9 netter i august 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Andrea

Reiste med partner, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Property is beach side and conveniently located to the entertainment nearby. However it is loud and near a lot of late night entertainment. Staff needs improvement - checkin took a long time. She wandered off after telling me she would check on the status of the room and started helping other people. Restaurant staff needs work - inattentive and forgot parts of our orders consistently.
Bodde her 2 netter i mai 2024
Svar fra Impiana Resort Patong den 28. mai 2024
Dear Andrea,Greetings from Impiana Resort Patong Phuket!Thank you for taking the time to provide us with your feedback. We are pleased to hear that you enjoyed our beachside location and the convenience of nearby entertainment. However, we regret that your check-in process was not as smooth as it should have been and that our staff did not meet your expectations. We take these comments seriously and will ensure that our team receives the necessary training to improve their efficiency and attentiveness.Additionally, we apologize for the issues you faced with our restaurant service. Your feedback regarding inattentiveness and order mistakes has been shared with our restaurant management to prevent such occurrences in the future.We appreciate your constructive comments as they help us improve our services. We hope you will give us another opportunity to provide you with a better experience in the future.Kind Regards,Management Team

8/10 – Bra

Nader

Reiste med en gruppe
I liked it ,most of the Phuket hotels are the same ,not excellent
Bodde her 4 netter i mai 2024
Svar fra Impiana Resort Patong den 25. mai 2024
Dear Nader,Greetings from Impiana Resort Patong Phuket!Thank you for your overall high rating and motivational feedback. We're glad to hear you liked your stay with us. We strive to provide an exceptional experience for all our guests and appreciate your insights. We hope to welcome you back soon for another enjoyable stay and to exceed your expectations.Kind regards,The Management

10/10 – Utmerket

Mark og Albuquerque

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is centrally located near everything. The room service, house keeping, security and desk service incredible. The food!!! Wow!!! Unfortunately my tours left early so we only had 2 breakfast meals. We looked forward to those meals. Room service meals were excellent too!
Bodde her 5 netter i mai 2024
Svar fra Impiana Resort Patong den 15. mai 2024
Dear Mark,Greetings from Impiana Resort Patong Phuket!Thank you so much for your perfect review! You made our day with your positive energy after staying with us! We're so glad to hear that you had a relaxing visit and an incredible experience with our staff team. You also mentioned how convenient our location is for your travels and that the food we offer exceeded your expectations! We hope to welcome you back soon for your next adventure and for you to enjoy more of our delicious meals!Kind Regards,Management Team

10/10 – Utmerket

??

Likte: Renhold og personale og service
Bodde her 5 netter i april 2024
Svar fra Impiana Resort Patong den 14. mai 2024
Dear ??,Greetings from Impiana Resort Patong Phuket!A heartfelt thank you for booking our resort and leaving your 5/5 rating. We value our guests' satisfaction. Thus, we are delighted that you are among our highly satisfied guests as reflected in your perfect rating. It has been a pleasure hosting you and we look forward to having you back for another excellent stay with us.Kind Regards,Management Team

6/10 – Grei

Misaki

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Impiana Resort Patong den 14. mai 2024
Dear Misaki,Greetings from Impiana Resort Patong Phuket!Thank you for choosing to stay at our resort and for leaving a rating. We set a high standard for ourselves in both products and services. Thus, we are a bit sad to get an average rating from you. Can you share with us what took place during your stay so we will know what we could have done to make your stay better.We hope to hear from you soon.Kind Regards,Management Team

10/10 – Utmerket

regnier

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful relaxing right on the beach. Oasis in busy commercial patong
Bodde her 3 netter i april 2024
Svar fra Impiana Resort Patong den 29. apr. 2024
Dear Regnier,Greetings from Impiana Resort Patong Phuket!Thank you for choosing to stay with us and for sharing your fantastic experience.We are delighted to hear that you found our resort to be serene and rejuvenating, offering a tranquil oasis amidst the bustling commercial area of Patong. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards,The Management Team

10/10 – Utmerket

Daniel og San Francisco

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beach resort, quiet but close to the party
Bodde her 14 netter i april 2024
Svar fra Impiana Resort Patong den 24. apr. 2024
Dear Daniel,Greetings from Impiana Resort Patong Phuket!Thank you for your perfect rating and excellent feedback! We are pleased that you enjoyed your stay at our lovely beach resort and loved its tranquility, and proximity to the party.We love to welcome you back for another enjoyable and memorable stay.Kind Regards,Management Team

8/10 – Bra

Tom

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the beach and great staff! :)
Bodde her 2 netter i april 2024
Svar fra Impiana Resort Patong den 20. apr. 2024
Dear TomGreetings from Impiana Resort Patong Phuket!Thank you for choosing our resort for your vacation spot and for sharing your nice rating and awesome feedback. We are thrilled that you enjoyed your stay with us and loved our excellent location, right on the beach, and the services provided by our amazing staff members, of whom we are truly proud. Feedback as lovely as yours inspires us to keep providing only the highest standard of service to all our guests.Once again, many thanks for your support and we welcome the pleasure of hosting your stay again on your next visit.Kind Regards,Management Team

8/10 – Bra

Siu Ming og Hong Kong

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
酒店整體比較老舊，但地點方便，喜歡清靜又得，熱閙亦可。
Bodde her 5 netter i februar 2024
Svar fra Impiana Resort Patong Phuket den 20. apr. 2024
尊敬的小明先生，来自普吉岛芭东帝汶安度假村的问候！感谢您在最近入住我们酒店后给予美好评价和宝贵反馈。我们很高兴我们优越的位置能给您带来便利，也很高兴您享受了宁静，觉得我们的区域适合炎热的天气。然而，我们很遗憾您觉得我们酒店有点陈旧，并且在这方面没有达到您的期望。请放心，我们将处理这个问题，以改善状况，下次您再来时，希望您能给予5/5的评价。希望很快能再次欢迎您，为您提供一个奇妙的体验。祝好，管理团队

10/10 – Utmerket

Vikki

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful stay.
Bodde her 2 netter i mars 2024

8/10 – Bra

janice

Likte: Personale og service og overnattingsstedets bygg og tilstand
Loved the view and location. Didn’t like the noise from the town and fireworkers all night.
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

aramis

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our room was roach infested. Staff refused to give a new room and stated there were no other rooms available. We threatened to leave and requested a refund, that is when they decided to give us another room. It was smaller and they refused to refund us the difference.
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Stephen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
These property was refreshing
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Jennifer

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is not anything like the pictures. First, the location is Patong Beach, basically in the most hectic & dirty areas of all Phuket. It smells of sewage & it’s very hard to get taxis to pick up / drop off because the street backs up for a mile and almost no cars can get through. Picture Mardi Gras & having your hotel room door right there. Second, the lobby and the bungalows are all open air, so there’s nothing to stop all the drunk people roaming the street to come into the property. As a solo female traveler, I would not recommend. Next, the rooms are run down. The shower head was hanging off the ceiling, there was mold & very obvious water damage all over the bathroom. Lastly, there’s only about 25 pool chairs that are always taken for the entire day, but only a few have people actually sitting in them, they just leave their stuff there at 7am & keep it occupied. I spent 5 days there and never got a chair once.

10/10 – Utmerket

NATALIA

Bodde her 5 netter i februar 2024

2/10 – Forferdelig

Adam

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is in desperate need of a complete renovation. The rooms are very dated and dirty. Mosquitoes everywhere and the bathrooms smell awful. The Impiana group obviously have no problem charging guests full rates for extremely poor quality accommodation. The overall hotel grounds are well kept (cheaper to maintain than the rooms). The location is the only plus point of this property, however it does not make up for the utterly dreadful condition of the rooms. Don’t be seduced by the 15 year old images. Take your money elsewhere….
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Wendy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you, Impiana! Your staff is incredible! From GM Gerard and his friendly and helpful tips to security Surayo, to Yot the drink master, to the super friendly front desk workers, to the omelet maker and the coffee girl and so many other respectful and fun staff - we cannot thank you enough for your kindness, smiles and warm welcome to your lovely resort! How fabulous that the resort is right on Patong Beach. We were surprised by how quiet it was considering the busy road behind it. There is everything one needs within walking distance. And that beach and those sunsets are breathtaking! Impiana has lovely loungers and umbrellas by the pool. We are beach people so walked a bit down the beach to a huge area that rents lounge chairs and umbrellas for only a few bucks for the day. I think Impiana had some gravity chairs and the trees offer nice shade options in front of their property on the beach but we preferred the other chairs down the beach. Not a big deal - we appreciated that it wasn’t so chaotic in front of Impiana. :)
Bodde her 10 netter i januar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i januar 2024

8/10 – Bra

Danielle og Denver

Likte: Personale og service og fasiliteter
Overall the hotel was in a great location with a great staff. The room needs a deep cleaning. My room had many mosquitoes inside and the bathroom had black mold. It’s very close to bangala road which made it convenient for partying. I also booked it because online it said there was a spa but when I arrived the spa was no longer open.
Bodde her 5 netter i januar 2024

10/10 – Utmerket

Sebastian

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best spot. Right on the beach. Right near all the food and shopping you could ever want. Their security guards are great and don’t let anyone in if they don’t have a room key so felt very safe. Would definitely return and suggest to everyone.
Bodde her 5 netter i januar 2024

10/10 – Utmerket

Mohammad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
best place to have relaxing
fantastic with everything
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Michiko og Minatoku

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
パトンビーチのすぐ近くにプールがあり、ロケーションはものすごく良いです。プールサイドのリラックスチェアーは、８時台には埋まってました。椅子の取り合いです。 部屋は全部１階建てのコテージ風になっており、部屋の前は小さなプライベート空間になってます。 部屋の綺麗さは、口コミほど悪くはなかったです。水圧は弱いです。 朝食会場もリゾート感満載で良かったです。 ただ、夜中３時まで続く音楽の重低音には閉口しました。パトンビーチだから仕方がないのかな。
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Davis

Bodde her 4 netter i januar 2024

6/10 – Grei

Chun Wai Henry

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Resort on the beach, convenient beach access. Noisy at night.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

dokfai og Quincy

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023

10/10 – Utmerket

KOREAKI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023

6/10 – Grei

Verifisert reisende

バスタオルが古い
立地条件は最高です、セキュリティも警備の方がいます、宿泊者以外入れません、しかし 部屋の設備等はレベル的に低いです。 1 トイレタンク故障　直してもらいました 2 お風呂水を入れたら、黄色く濁っています、水そのものがやばい 3 バスタオル等、かなり使用している為 フワフワ感ゼロ 高級ホテルとして、NG
Bodde her 7 netter i desember 2023

10/10 – Utmerket

Elena

Bodde her 5 netter i desember 2023

10/10 – Utmerket

Shenita

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023

10/10 – Utmerket

ADRIAN

Bodde her 5 netter i desember 2023

2/10 – Forferdelig

Ibrahim

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Hannu

Bodde her 5 netter i desember 2023

8/10 – Bra

Kim Lind

Bodde her 6 netter i november 2023

10/10 – Utmerket

bahman

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Steven

Bodde her 1 natt i november 2023

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the few hotels on the beach in the Patong area. Excellent breakfast, plenty of variety. Many restaurants nearby, 2 shopping malls within 15 minute walk. Very nice room, would like to have had dedicated shower instead of bathtub/shower. I would definitely stay here again.
Bodde her 7 netter i november 2023

6/10 – Grei

Naik Jigar

Reiste med partner
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Dark rooms not clean enough.. outside room properly is good.
Bodde her 5 netter i november 2023

10/10 – Utmerket

Matthew

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stayed here for 6 days and it was amazing. Everyone was extremely friendly, the food at the restaurant was good and the location can’t be beat.
Bodde her 6 netter i november 2023

10/10 – Utmerket

Rohan og Revere

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bang for the buck! Great location! Great food!
Bodde her 3 netter i november 2023

4/10 – Dårlig

Tom

Likte: Romkomfort
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Extremely disappointed
Considering 4* rating, room was very unclean, and tatty. Bathroom tiles were all covered in soap scum and water marks, cobwebs all over the place. Bedsheets we’re stained and ripped. All table and side surfaces were covered in a greasy film. We found a dead cockroach in the room, and was hoping that housekeeping would remove the following day so that we didn’t have to touch it… they didn’t. We lost all water pressure one night (which wasn’t great in the first place), so we couldn’t shower. Reception didn’t communicate at all on when it would be resolved. When there was water pressure, the water out of the tap was a lovely brown colour. I tried to use the laundry service… on the paperwork it says that items received before 10am would be returned the same day, on bringing a few T-shirts and underpants to reception at 8am, I was told that they wouldn’t be returned until after 4pm the following day, which was after we were checking out, so no good to me. The reception staff said that they would speak to the manager about the issues when we raised them, and would have a route to a resolution for us. On checkout there was no resolution, and no issues had been communicated to the manager, so the reception are ok with lying to your face. I tried to raise with hotels.com during the stay, but customer service not working via the app. I got stuck in a sign-in loop and couldn’t speak to anyone.
Bodde her 4 netter i november 2023

6/10 – Grei

Robert

Reiste med partner, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold
The Property needs some maintenance. Towel rail falling off wall. Around bath mouldy. Staff pleasant and helpful. Not worth the money they are charging.
Bodde her 6 netter i oktober 2023

10/10 – Utmerket

Dov

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right on the beach location. very convenient
Bodde her 6 netter i november 2023

10/10 – Utmerket

atiya

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023

8/10 – Bra

Frank

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

8/10 – Bra

Joel

Bodde her 5 netter i oktober 2023