20 Avenue de la Fosse des Pressoirs, Magny-le-Hongre, Seine-et-Marne
Anmeldelser
8,4
Veldig bra
Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 488 av totalt 1075 anmeldelser." "
10 – Utmerket
488
Rangering på 8 − Bra. 356 av totalt 1075 anmeldelser." "
8 – Bra
356
Rangering på 6 − Grei. 132 av totalt 1075 anmeldelser." "
6 – Grei
132
Rangering på 4 − Dårlig. 56 av totalt 1075 anmeldelser." "
4 – Dårlig
56
Rangering på 2 − Forferdelig. 43 av totalt 1075 anmeldelser." "
2 – Forferdelig
43
8,4/10
Renhold
8,4/10
Personale og service
7,8/10
Fasiliteter
8,0/10
Overnattingsstedets bygg og tilstand
8,2/10
Miljøvennlige løsninger
Anmeldelser
6/10 – Grei
Elin
Reiste med familie og små barn
6. apr. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bla
Elin
Bodde her 4 netter i mars 2024
Svar fra Grand Magic Hotel den 9. apr. 2024
Dear Elin,Grand Magic hotel’s team is sincerely thanking you for taking the time to share your opinion and experience about our Hotel. We hope you had a great stay with us. Also, we would like to apologize for the issues you have encountered. We strive to provide the best service possible and your feedback is very important to us to help us improve.Feel free to contact us by mail if you wish to give us more details about your stay so we can know how we could have satisfy you more.We look forward to welcoming you back to offer you an even more memorable moment with us.Wishing you an excellent dayBest RegardsCharlotte l Reception Team
8/10 – Bra
maria
Reiste med familie
2. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell som ligger nært disneyland. Frokost helt ok, Bassenget er ganske kaldt. Shuttlebuss er som regel helt fult og kommer kun innom hoteller hvis det er ledig plass. Så det må beregnes god tid hvis man skal rekke tog eller fly. Bussen bruker ca 10min til disneyland.
maria
Bodde her 2 netter i november 2023
Svar fra Marie - Reception Team den 5. des. 2023
Dear Maria, We truly appreciate the time you have taken to share your comment with us, this allows us to review the quality of service that we strive to provide to all our clients.We will be delighted to welcome you again at the Grand Magic Hotel.Best regards
10/10 – Utmerket
Verifisert reisende
Reiste med familie
16. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 5 netter i oktober 2023
Svar fra Reception Team den 17. okt. 2023
Dear Guest,We are so happy to see that we have met your expectations.We hope to welcome you again to the Magic Hotel.Best regards,
10/10 – Utmerket
Sissel
Reiste med familie
13. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott og familievennlig hotell.
God beliggenhet
Sissel
Bodde her 4 netter i oktober 2023
Svar fra Marie - Reception Team den 28. okt. 2023
Dear Guest,We are happy to learn that your stay fully met your expectations. Thank you for taking the time to share your experience in our hotel.We hope we will be able to welcome you again soon,We wish you a very nice day.Best regards
10/10 – Utmerket
Thomas
Reiste med familie
8. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Thomas
Bodde her 5 netter i september 2023
Svar fra Marie - Reception Team den 9. okt. 2023
Dear Thomas,Thank you so much for your opinion about our hotel, we are so happy to see that you had an excellent stay.If you wish to organize your next stay, do not hesitate to contact us, we will be delighted to welcome you back.Best regards,
4/10 – Dårlig
Helene Holter
7. okt. 2023
Helene Holter
Bodde her 3 netter i oktober 2023
Svar fra Marie - Reception Team den 28. okt. 2023
Dear, Thank you for taking the time to share your experience in our hotel.We hope we will be able to welcome you again soon,We wish you a very nice day.Best regards
10/10 – Utmerket
Thor
Reiste med familie
13. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Store fine rom. Rolig og stille beliggenhet. Gratis shuttlebus til Disneyland og jernbanen
. Bra frokost og svømmebaseng.
Thor
Bodde her 7 netter i august 2023
Svar fra Enzo den 13. aug. 2023
Dear Thor Larsen,Thank you for taking the time to share your thoughts about your stay with us.We are delighted to read that your experience at our hotel went well, and that you have especially liked the room and the shuttle service to Disney.Be sure that we will gladly share all your comments to our teams.We look forward to welcoming you back to the Grand Magic Hotel to offer you again a magical stay.Sincerely,Reception Team
10/10 – Utmerket
Marie
Reiste med familie
4. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med basseng
Fint hotell med trivelig uteområde. Kjekt med basseng. Gratis skyss t/r EuroDisney med hyppige avganger
Marie
Bodde her 3 netter i juli 2023
Svar fra Jeffrey den 4. aug. 2023
Dear Marie,Thank you so much for your opinion about our hotel, we are so happy to see that you had an excellent stay.If you wish to organize your next stay, do not hesitate to contact us, we will be delighted to welcome you back.Fabulously yours,Jeffrey Reception Team
6/10 – Grei
Jessica
7. juli 2023
Likte: Renhold og personale og service
Jessica
Bodde her 4 netter i juni 2023
Svar fra The reception Team den 8. juli 2023
Dear Guest, thank you for taking the time to share your experience within our hotel. We hope to welcome you again soon. Best regards
10/10 – Utmerket
Knut Eirik
30. mai 2023
Knut Eirik
Bodde her 4 netter i mai 2023
Svar fra Thibault den 2. juni 2023
Dear Knut EirikWe are delighted to read that your stay with us was well. Also, we would like to thank you for your feedback, as we use it to constantly improve our quality of service. We have taken note of your comments about the shuttle and we will pass them on to the managers concerned.I wish you a pleasant day. Sincerely,Reception Team
6/10 – Grei
Birgitta
18. mai 2023
Birgitta
Bodde her 2 netter i mai 2023
Svar fra Thibault den 19. mai 2023
Dear Birgitta,Grand Magic hotel’s team is sincerely thanking you for taking the time to share your opinion and experience about our Hotel. We hope you had a great stay with us. Also, we would like to apologize for the issues you have encountered. We strive to provide the best service possible and your feedback is very important to us to help us improve.Feel free to contact us by mail if you wish to give us more details about your stay so we can know how we could have satisfy you more.We look forward to welcoming you back to offer you an even more memorable moment with us.Wishing you an excellent dayBest RegardsThibault - Reception Team
6/10 – Grei
Verifisert reisende
Reiste med familie
10. apr. 2023
Likte ikke: Romkomfort
Varmt rom uten aircondition på denne tiden av året. De ansatte i restauranten kunne ikke engelsk, fikk ikke tilbud om drikke før når vi var nesten spist opp.
Verifisert reisende
Bodde her 1 natt i april 2023
Svar fra Reception Team den 12. apr. 2023
Dear Guest,Thank you for taking time to share your impressions with us about our hotel.We are truly sorry to read that the service in our restaurant did not meet your expectations and we apologize for the inconvenience this may have caused you.Be sure that we will pass on all of your comments to our Food and Beverage Manager in order to improve the quality of our service and prevent from any future occurence.We hope we will be able to welcome again soon,We wish you a very nice day.Best Regards
10/10 – Utmerket
Muhammad
Reiste med familie
27. feb. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muhammad
Bodde her 5 netter i februar 2023
Svar fra Reception Team den 28. feb. 2023
Dear Guest,We are so happy to see that we have met your expectations.We hope to welcome you again to the Magic Hotel.Best regards,
10/10 – Utmerket
Karim
25. des. 2022
Karim
10/10 – Utmerket
Roger
Reiste med familie og små barn
19. okt. 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastisk lysshow i baren, fint spelerom for ungane, god buffet.
Roger
Bodde her 4 netter i oktober 2022
6/10 – Grei
Cathrine
Reiste med familie
15. okt. 2022
Likte: Personale og service
Cathrine
Bodde her 2 netter i oktober 2022
Svar fra coline den 17. nov. 2022
Dear We are so happy to see that we have met your expectations.We hope you to welcome you again to the Magic Hotel.Best regards,Reception Team
6/10 – Grei
Annellys
Reiste med familie
29. juli 2022
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Old hotel . Needs update!
Magic circle is an old hotel , the carpet in the room smells , the bad is old , everything is old . The breakfast isn’t 100% healthy . The colors inside corridors are awful .
Annellys
Bodde her 6 netter i juli 2022
Svar fra coline den 6. aug. 2022
Magic Circus hotel’s team is sincerely thanking you for taking the time to share your opinion and experience about our Hotel.
We are happy to see that you were able to fully enjoy your stay.
We apologize for the issues you have encountered with the room and pool.
We can assure you that this clearly does not reflect the welcoming process we strive to provide.
We look forward to welcoming you back to offer you again a great moment with us.
Wishing you an excellent day
Best Regards
Reception Team
8/10 – Bra
Ann Kristin
Reiste med familie
22. juli 2022
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rent og pent på rommet . Synes kanskje det ikke var så rent nede i resepsjonsdelen .
Veldig koselig de som jobbet der , fikk til og med oppgradert rommet uten å spørre om det .
Stort flott rom , veldig fornøyd .
Ann Kristin
Bodde her 2 netter i juli 2022
Svar fra coline den 6. aug. 2022
Dear An Kristin
We are happy to learn that your stay fully met your expectations.
Thank you for taking the time to share your experience in our hotel.
We hope we will be able to welcome you again soon,
We wish you a very nice day.
Best regards
Reception Team
10/10 – Utmerket
Morten Ravn
Reiste med familie
8. juli 2022
Veldig bra og god service
Morten Ravn
Bodde her 4 netter i juli 2022
Svar fra coline den 6. aug. 2022
Dear Morten Ravn,
We truly appreciate the time you have taken to share your comment with us, this allows us to review the quality of service that we strive to provide to all our clients.
We will be delighted to welcome you again at the Vienna House Magic Circus Hotel.
Best regards
Reception Team
10/10 – Utmerket
Tor Magne
4. juli 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tor Magne
Bodde her 4 netter i juni 2022
Svar fra coline den 6. aug. 2022
Cher Tor Magne,
Merci d’avoir partagé avec nous votre avis sur notre hôtel !
Nous espérons que votre séjour s’est très bien déroulé et serons ravis de vous accueillir à nouveau au Magic.
Sincères salutations,
L’équipe de la réception
8/10 – Bra
Marijn
21. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Marijn
Bodde her 5 netter i mai 2024
Svar fra Daryl den 22. mai 2024
Cher client,Nous vous remercions d’avoir pris le temps de partager votre avis sur notre hôtel. Nous sommes enchaCntés de voir que vous avez passé un agréable moment au Grand Magic Hotel.Nous serions ravis de vous accueillir à nouveau au Magic.Bien à vous,Daryl- L’équipe de la réception
10/10 – Utmerket
Sandy
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Un très belle hôtel je ne suis pas déçu
Sandy
Bodde her 1 natt i mai 2024
Svar fra daryl den 21. mai 2024
Madame, Monsieur, Nous vous remercions d’avoir pris le temps de partager votre avis sur notre hôtel.Nous sommes enchantés de lire que votre séjour parmi nous ait été agréable car nous avons à cœur d’offrir à nos clients la plus grande satisfaction possible.Nous serons ravis de vous accueillir à nouveau au sein du Grand Magic Hotel.Sincèrement,Daryl - L’équipe de la réception
8/10 – Bra
DAVID
Reiste med familie, Reiste med en gruppe
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mal funcionamiento de los autobuses-parque Disney
DAVID
Bodde her 4 netter i mai 2024
Svar fra Daryl den 22. mai 2024
Estimado cliente,¡Gracias por sus comentarios y observaciones sobre su estancia en nuestro hotel!Es con la mayor consideración que leemos cada uno de sus comentarios que nos ayudan cada día a mejorar y ofrecerle un servicio de calidad.Como nuestra prioridad es satisfacerle plenamente, podremos hacer las devoluciones adecuadas a los departamentos interesados.¡Espero que nos haga el placer de volver y que tengamos la oportunidad de darle la bienvenida de nuevo!Les deseamos un día agradable, Daryl- El equipo de recepción
6/10 – Grei
Charlotte
Reiste med familie og små barn
19. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
We arrived and our room didn’t fit a cot for my baby next to the bed so was advised I could change rooms for an additional £140 at my expense or put my baby at the foot of my bed. Once I paid, I waited over an hour and a half for my cot to arrive at my new room and at this time it was close to midnight. One female staff member on reception was very rude on the phone when I asked when my cot would arrive after waiting an hour. She advised I’d not been waiting long and to just wait. I had to go to reception to talk to a different member of staff ( a male) who was a lot more helpful. Overall a 3 night stay cost me £700 and I would expect better for that.
Charlotte
Bodde her 3 netter i mai 2024
10/10 – Utmerket
Nicola
Reiste med familie
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel and enjoyed our stay:)
Nicola
Bodde her 3 netter i mai 2024
Svar fra la reception den 17. mai 2024
Good morning,thank you very much for your reply.We are delighted to know that your stay lived up to your expectations.Do not hesitate to contact us for your next stay.fabulously yours,the reception of the grand magical hotel.
6/10 – Grei
jessica
Reiste med familie
13. mai 2024
Likte: Personale og service og fasiliteter
The renovation in the lobby area is really nice, rooms could do with an upgrade. Thank you Enzo for your assistance when checking in.
jessica
Bodde her 1 natt i mai 2024
Svar fra la reception den 17. mai 2024
Good morning,thank you very much for your reply.We are delighted to know that your stay lived up to your expectations.Do not hesitate to contact us for your next stay.fabulously yours,the reception of the grand magical hotel.
8/10 – Bra
Alexandru
Reiste med familie
12. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Foarte frumos, curat,liniștit...masa si fierul de calcat a fost maxim,inca nu am întâlnit pana acum nicaieri.
Alexandru
Bodde her 2 netter i mai 2024
Svar fra la reception den 17. mai 2024
Good morning,thank you very much for your reply.We are delighted to know that your stay lived up to your expectations.Do not hesitate to contact us for your next stay.fabulously yours,the reception of the grand magical hotel.
8/10 – Bra
Damien Cyril paul
Reiste med familie
12. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is very good and close to DLP
Damien Cyril paul
Bodde her 3 netter i mai 2024
Svar fra la reception den 17. mai 2024
Good morning,Thank you very much for the time you took to write this comment.We are delighted to know that your stay lived up to your expectations.Do not hesitate to contact us for your next stay.fabulously yours,the reception of the grand magical hotel.
6/10 – Grei
jessica
11. mai 2024
jessica
Bodde her 1 natt i mai 2024
Svar fra la reception den 17. mai 2024
A très bientôt dans notre hôtel !!!!
10/10 – Utmerket
Claire
Reiste med familie
1. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was beautiful. Room was very nice comfortable beds and spacious family room. Rooms cleaned daily. Very convenient for getting to disney park shuttles can be busy but even for a taxi very cheap. Breakfast was plentiful even during busy period something for everybody. Bar area was stunning and always clean and tidy as was reception. Great pool for a break away from parks and open until 10 pm just hard to find working locker but can leave belongings by the pool if not lucky with one. 2 small arcade rooms to entertain the kids and big kids. Nice grounds to walk around and huge inflatable in back garden for kids to play on too
Claire
Bodde her 3 netter i april 2024
Svar fra Maelle den 2. mai 2024
Dear Claire,Thank you for taking the time to share your opinion about our hotel and your experience with us. We are delighted to hear that you enjoyed your stay with us, as we are committed to providing our guests with the highest possible level of satisfaction.We look forward to welcoming you back to the Grand Magic Hotel.Yours sincerelyMaelle - Reception team
8/10 – Bra
Dörte
Reiste med familie og små barn
1. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beim Eintritt fühlt man sich in eine andere Welt versetzt. Zimmer war groß genug, sauber und auch nicht hellhörig ( befand sich am Fahrstuhl). Das Frühstück war super, für jeden was dabei. Die Lage zum Disneyland ist Top. Einziges Manko Shuttle von Disneyland zum Hotel, über,überfüllt.
Dörte
Bodde her 3 netter i april 2024
Svar fra Maelle den 2. mai 2024
Sehr geehrte Dorte,zunächst möchten wir Ihnen dafür danken, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen und Meinungen zu unserem Hotel mit uns zu teilen.Unsere Mitarbeiter haben es sich zum Ziel gesetzt, Ihren Aufenthalt unvergesslich zu machen. Daher ist Ihr Feedback sehr wichtig, da es uns ermöglicht, die Qualität unseres Service und unserer Leistungen täglich zu verbessern.Wir bedauern, dass Ihre Erfahrung mit dem Shuttle-Bus nicht Ihren Erwartungen entsprach. Sie können versichert sein, dass wir bereits mit unserem Partner Kontakt aufgenommen haben, damit sich die aufgetretenen Unannehmlichkeiten nicht wiederholen.Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen Maelle - Die Rezeption
8/10 – Bra
Fabi
Reiste med familie
30. apr. 2024
Likte: Personale og service og fasiliteter
👍
Fabi
Bodde her 2 netter i april 2024
Svar fra la reception den 17. mai 2024
Good morning,Thank you very much for this comment.We are delighted to know that your stay lived up to your expectations.Do not hesitate to contact us for your next stay.fabulously yours,the reception of the grand magical hotel.
8/10 – Bra
Sarah
28. apr. 2024
Sarah
Bodde her 3 netter i april 2024
Svar fra kyllian den 21. mai 2024
Dear Sarah Thank you so much for your opinion about our hotel, we are so happy to see that you had an excellent stay.If you wish to organize your next stay, do not hesitate to contact us, we will be delighted to welcome you back.Best regards,Kyllian - Reception Team
10/10 – Utmerket
Holly
Reiste med familie
27. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was convenient to have free breakfast on site as well as a shuttle to the park and train station.
Holly
Bodde her 1 natt i april 2024
Svar fra Maelle den 28. apr. 2024
Dear Holly,The entire Grand Magic Hotel team sincerely thanks you for taking the time to share your opinion and experience of our hotel. We are delighted to read that your impressions match our quality standards. The Magic team looks forward to welcoming you back. We wish you a pleasant day.Yours sincerelyMaelle - Reception team
10/10 – Utmerket
Evelia
25. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo estuvo excelente
Evelia
Bodde her 2 netter i april 2024
Svar fra Maelle den 28. apr. 2024
Estimada EveliaTodo el equipo del Grand Magic Hotel desea agradecerle sinceramente el tiempo dedicado a compartir su opinión y experiencia sobre nuestro hotel. Estamos encantados de leer que sus impresiones corresponden a nuestros estándares de calidad. El equipo Magic espera poder darle la bienvenida de nuevo. Le deseamos un agradable día.AtentamenteMaelle - El equipo de recepción
8/10 – Bra
hamad
Reiste med familie og små barn
18. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There is no air conditioning in the room
hamad
Bodde her 2 netter i april 2024
Svar fra Maelle den 18. apr. 2024
Dear Hamad,We would like to thank you for your comments and feedback regarding your stay at our hotel!It is with the greatest consideration that we read each and every one of your comments, which help us every day to improve and offer you a quality service.Our priority is to ensure your complete satisfaction, so that we can give the appropriate feedback to the departments concerned.I hope you'll come back and that we'll be able to welcome you again!We wish you a pleasant day,Maelle - The reception team
10/10 – Utmerket
Alex
17. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bellissima
Alex
Bodde her 2 netter i april 2024
Svar fra Maelle den 17. apr. 2024
Cher Alex,Nous vous remercions d’avoir pris le temps de partager votre avis sur notre hôtel. Nous sommes enchantés de voir que vous avez passé un agréable moment au Grand Magic Hotel.Nous serions ravis de vous accueillir à nouveau au Magic.Bien à vous,Maelle - L’équipe de la réception
10/10 – Utmerket
HERENT
Reiste med partner
15. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A 2 pas de disneyland
HERENT
Bodde her 1 natt i april 2024
Svar fra Maelle den 28. apr. 2024
Cher Herent,Toute l'équipe du Magic vous remercie sincèrement d’avoir pris le temps de partager votre avis et expérience sur notre hôtel. Sachez que nous sommes très heureux de lire que vous avez pu profiter pleinement de votre séjour parmi nous , car nous mettons tout en œuvre pour faire en sorte que votre séjour soit inoubliable dans chacun des services.Nous serions ravis de vous accueillir à nouveau au Grand Magic Hotel.En vous souhaitant une agréable journée, Cordialement, Maelle - L’équipe de la réception
10/10 – Utmerket
M
Reiste med en gruppe
14. apr. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Alles heel netjes, maaltijden ontzettend goed.
Minpuntje: we waren in het laagseizoen, bar was beperkt geopend en personeel van de bar leek er weinig zin in te hebben (niet Disney-waardig).
Overige ervaringen met personeel overigens ontzettend goed!
M
Bodde her 1 natt i januar 2024
Svar fra Solenn - Reception Team den 14. apr. 2024
Dear Guest,We thank you for taking the time to rate your experience in our hotel and for vori that your stay went well.We are however sorry to read that the bar is not met your expectations.Please note that we are not a Disney hotel.We hope to see you soon Best Regards,
10/10 – Utmerket
Sharon og Dorset
Reiste med familie og små barn
13. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel would like to see more food. Options in the evening.
Sharon
Bodde her 4 netter i mars 2024
Svar fra Solenn - Reception Team den 14. apr. 2024
Dear Guest,We are delighted to read that your stay went well and we take into account your comments in order to improve.We look forward to seeing you again at our hotelBest Regards
10/10 – Utmerket
tracy
10. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
tracy
Bodde her 1 natt i april 2024
Svar fra Solenn - reception team den 12. apr. 2024
Good morning,We are delighted to read that you enjoyed your stay.We hope to see you soon.Best Regards
10/10 – Utmerket
Emma
Reiste med familie
7. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hote for families visiting Disneyland. Very convenient location. Property is well kept, staff are friendly, food is great and the arcade is great for the kids.
Emma
Bodde her 3 netter i april 2024
Svar fra Grand Magic Hotel den 9. apr. 2024
Dear Emma,Thank you so much for your opinion about our hotel, we are so happy to see that you had an excellent stay.If you wish to organize your next stay, do not hesitate to contact us, we will be delighted to welcome you back.Best regards,Charlotte l Reception Team
8/10 – Bra
Marina
7. apr. 2024
Likte: Renhold og personale og service
Marina
Bodde her 4 netter i april 2024
Svar fra Grand Magic Hotel den 9. apr. 2024
Dear MarinaWe truly appreciate the time you have taken to share your comment with us, this allows us to review the quality of service that we strive to provide to all our clients.We will be delighted to welcome you again at the Grand Magic Hotel.Best regards Charlotte l Reception Team
4/10 – Dårlig
Filip
5. apr. 2024
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Filip
Bodde her 1 natt i april 2024
Svar fra Grand Magic Hotel den 9. apr. 2024
Dear Filip,Grand Magic hotel’s team is sincerely thanking you for taking the time to share your opinion and experience about our Hotel. We hope you had a great stay with us. Also, we would like to apologize for the issues you have encountered. We strive to provide the best service possible and your feedback is very important to us to help us improve.Feel free to contact us by mail if you wish to give us more details about your stay so we can know how we could have satisfy you more.We look forward to welcoming you back to offer you an even more memorable moment with us.Wishing you an excellent dayBest RegardsCharlotte Reception Team
2/10 – Forferdelig
Elena
Reiste med familie og små barn, Reiste med familie
3. apr. 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
we slept one night.
the following morning my daughter forgot her inseparable stuffed animal in the room.
We immediately called reception at around 11am...they told us there wasn't anything in the room.
they asked me to send an email to which they never responded.
inside the puppet there is an airtag !!!!!!
it was just a sentimental value!
no one cared about it and no one cared.
It’s a hotel for children but
it does not seem!!!
Elena
Bodde her 1 natt i mars 2024
Svar fra Solenn - Reception Team den 4. apr. 2024
Dear Guest, Dear Guest, Thank you for sharing your experience with us.We are sorry about this situation.Please note that we have informed the housekeeping department so that this situation can be resolved as soon as possible. They will contact you directly.Unfortunately, we are not going to be able to do more, apart from following the procedure.We hope to have you back with us to offer you a better exeprience Best Regards,
8/10 – Bra
danielle
Reiste med familie
1. apr. 2024
Likte: Personale og service og fasiliteter
Les chambres ont été redecorées joliment,
ideales pour 2 ad et 2 enf. ou 3 adultes
mais la moquette de la chambre etait crasseuse
le coffre etait hs, la chambre était trop chaude malgré l´arret de la climatisation.
La piscine non surveillee,etait sympathique dommage qu´il y ait des personnes qui plongent.
Le decor du hall et du bar est une expérience d´ immersion visuelle à voir.
danielle
Bodde her 1 natt i mars 2024
Svar fra Solenn - Reception team den 3. apr. 2024
Chère Cliente,Le Grand Magic Hôtel vous remercie pour avoir partagé votre expérience.Nous sommes ravis de voir que notre hôtel vous à plu.Nous remarquons que vous avez aussi eux quelques désagrément , nous nous excusons pour cela.Sachez que vos commentaires sont pris en compte et sera remonté aux services concernées.Nous serons ravis de vous accueillir de nouveau,Bien à vous,
8/10 – Bra
Sean
Reiste med familie
1. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A nice hotel but getting a little dated in some areas. The pool could do with an upgrade but if you’re only at Disney for a few days you’re probably not going to use it much. It’s technically off resort but has a shuttle. Staff were great.
Sean
Bodde her 1 natt i mars 2024
Svar fra Solenn - Reception team den 3. apr. 2024
Good morning,Thank you for sharing your experience with us We hope your stay went well and we will be delighted to welcome you again,Best Regards,
10/10 – Utmerket
Stéphane
Reiste med familie og små barn
1. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel, tremendous lobby especially for family with kids. The bar and restaurant are awesome as well.
BUT the bus transfer is horrible. I know, the hotel is not responsible how people are actibg to each other, but more busses are definitely needed.
Stéphane
Bodde her 5 netter i mars 2024
Svar fra Solenn - Reception Team den 3. apr. 2024
Good morning,the Grand Magic hotel thank you for taking the time to rate your experience.We are delighted to see that your stay was well done.We take your report into account so that the necessary is done at the shuttle level.We hope to see you again,Best Regards,
10/10 – Utmerket
Fifi
29. mars 2024
Fifi
Bodde her 10 netter i desember 2023
Svar fra Maelle den 18. apr. 2024
Cher Fifi, Toute l'équipe du Magic vous remercie sincèrement d’avoir pris le temps de partager votre avis et expérience sur notre hôtel. Sachez que nous sommes très heureux de lire que vous avez pu profiter pleinement de votre séjour parmi nous , car nous mettons tout en œuvre pour faire en sorte que votre séjour soit inoubliable dans chacun des services.Nous serions ravis de vous accueillir à nouveau au Grand Magic Hotel.En vous souhaitant une agréable journée, Cordialement, Maelle - L’équipe de la réception
8/10 – Bra
Isabelle
Reiste med familie og små barn
22. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Isabelle
Bodde her 2 netter i mars 2024
Svar fra Grand Magic Hotel den 23. mars 2024
Dear IsabelleWe are so happy to see that we have met your expectations.We hope to welcome you again to the Magic Hotel.Best regards,Charlotte l Reception Team