Thank you for choosing to stay at the Linton Lodge Hotel, Oxford and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Kind regards, The Team Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY

Dear Bethan,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our picturesque location and the leisurely stroll to the city center.However, we regret to learn about the inconvenience you experienced with our room service. Please accept our sincere apologies for the delay and the oversight in delivering your drinks promptly. Such lapses in service are not reflective of our standards, and we are taking immediate steps to address this with our team.Your feedback is invaluable to us, and we assure you that we are committed to ensuring a seamless and enjoyable experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service that we strive for.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Alessandra,Thank you so much for choosing to stay with us once again and for taking the time to leave such a delightful review. We are thrilled to hear that your second experience with us was just as enjoyable as the first.It's fantastic to know that you found our rooms spacious, clean, and great value for money. We take great pride in maintaining high standards of cleanliness and comfort for our guests.We're delighted that you enjoyed our breakfast offerings; we believe starting the day with a wonderful meal sets the tone for a great day ahead.Being just a short taxi ride away from the heart of Oxford does indeed offer our guests the convenience of exploring the city without any hassle.We truly appreciate your loyalty and kind words, and we can't wait to welcome you back for your next visit. Please don't hesitate to let us know if there's anything we can do to make your stay even more memorable.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear T,Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback. We're delighted to hear that you found your stay convenient, pleasant, and a good value for money. Our central location indeed makes it easy to explore the town either on foot or by bus, and we're thrilled that you found our breakfast buffet to your liking.We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Nathalie,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had an enjoyable experience and that you found our hotel to be situated in a pleasant area on a quiet street.Your kind words regarding the hotel are truly appreciated by our team. We strive to create a comfortable and welcoming environment for all our guests, and it's gratifying to know that we succeeded in meeting your expectations.We look forward to welcoming you back for another exceptional stay in the future. Should you require any assistance with future bookings or have any special requests, please do not hesitate to contact us directly.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Scott,Thank you very much for taking the time to share your feedback with us following your recent stay at Linton Lodge Hotel. We are delighted to hear that you found our hotel clean and tidy, and enjoyed our breakfast offerings.It's fantastic to know that our location proved convenient for your visit to Oxford city. We strive to provide our guests with easy access to nearby attractions and amenities, and we're pleased that you found the 15-minute walk or 5-minute bus journey to be convenient.We appreciate your kind words and hope to have the pleasure of welcoming you back to Linton Lodge Hotel in the future. Should you require any assistance with future bookings or have any special requests, please don't hesitate to contact us directly.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Christine,Thank you ever so much for taking the time to share your recent experience at our hotel. We're delighted to hear that you found our location convenient for exploring Oxford, especially for those with access to a car. Indeed, our proximity to several bus routes that lead directly to the city center and the train station offers added convenience for our guests.It's wonderful to know that you enjoyed the pleasant stroll through our neighbourhood, surrounded by magnificent villas. We take great pride in our surroundings and are thrilled that they added to the enjoyment of your stay.Should your travels bring you back to Oxford, we would be honoured to welcome you once again for another memorable stay.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Osanai,Thank you ever so much for taking the time to leave us such a delightful review! We're absolutely thrilled to hear that you found your room to be clean and that you thoroughly enjoyed your stay with us.Maintaining cleanliness and providing a comfortable environment for our guests is of paramount importance to us, so it's wonderful to know that we've met your expectations in this regard.Your kind words truly mean the world to us, and we can't wait to welcome you back for another fantastic stay whenever your travels bring you our way again.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Guest,Thank you for your feedback regarding your recent stay with us. I'm very sorry to hear that noise disturbances and unclear parking policies negatively impacted your experience.While Oxford offers many wonderful attractions, we understand that a good night's rest is essential. Some of the ground floor rooms can be susceptible to noise due to their location near high traffic areas. Please know that we are actively looking into options to address these rooms.Regarding parking, I apologise for any confusion. We aim to provide full transparency around our policies and fees prior to arrival. We are working diligently to improve through better communication on our website, reservations process and pre-stay emails.We are committed to delivering excellent service and a comfortable stay for all our guests. I sincerely appreciate you taking the time to share your experience and helpful suggestions. Your feedback provides valuable insight to strengthen our operations. We hope you will give us the opportunity to restore your confidence in us during your next visit to Oxford. Please let me know if I can be of any further assistance.Best regards,

Dear Anonymous,Thank you ever so much for taking the time to share your thoughts following your recent stay with us.We are delighted to hear that you found our hotel to be comfortable and enjoyed our tasty breakfast buffet. It's fantastic to know that you found the ease of access to the city centre via bus convenient during your visit.We truly appreciate your kind words and hope to welcome you back to our establishment in the near future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Susanne,Thank you ever so much for sharing your delightful feedback following your recent stay at Linton Lodge. We're thrilled to hear that your experience was nothing short of wonderful.It's truly heartening to learn that our location suited you perfectly and that you found our staff to be welcoming and efficient. Ensuring the safety and comfort of our guests, especially lone travellers, is of paramount importance to us, and we're glad to know that our round-the-clock reception contributed to your peace of mind.Your compliments regarding our breakfast selection are greatly appreciated, and we're delighted to hear that you found it very enjoyable. Rest assured, your comment about the room temperature has been duly noted, and we'll certainly take steps to address this concern, particularly as we approach the warmer months.We're absolutely thrilled to know that you're already looking forward to your next stay with us. It's always a pleasure to welcome back returning guests like yourself.Thank you once again for choosing Linton Lodge, and we eagerly await the opportunity to host you again soon.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Andrew,Thank you ever so much for taking the time to share your delightful feedback following your recent stay at our hotel. We are thrilled to hear that you had a great experience with us.It warms our hearts to learn that you found our hotel to be excellent, from the friendly staff to the well-appointed room with its comfortable bed and tasteful décor. We are particularly pleased that you enjoyed our breakfast offerings, including the diverse selection of hot and cold foods, topped off with a full English breakfast.Your kind words mean the world to us, and we truly appreciate your recommendation to fellow travelers visiting Oxford. We look forward to the pleasure of welcoming you back on your next visit.Wishing you safe and happy travels!Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Kunka,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our room clean and our staff kind and professional. It's great to know that the connection to the city centre was convenient for you, and you found our location to be calm and peaceful.We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to let us know.Thank you once again for choosing to stay with us.Best regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Suzanne,We hope this message finds you well.Thank you ever so much for taking the time to share your delightful feedback about your recent stay at our hotel. We are truly thrilled to hear that you had a wonderful experience and that our central location, friendly and helpful staff, impeccable cleanliness, and great amenities met your expectations.Your kind words mean the world to us, and it warms our hearts to know that you would recommend our hotel to your friends and family. We strive to provide a memorable and enjoyable stay for all our guests, and it's immensely rewarding to learn that we succeeded in your case.We sincerely appreciate your support and patronage. Should you plan to visit Oxford again or have any friends or family looking for accommodation, we would be honored to welcome them with the same level of hospitality.Once again, thank you for choosing Linton Lodge Hotel. We look forward to the pleasure of serving you again in the future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Clive,Thank you for taking the time to share your experience with us. We appreciate your valuable feedback and are glad to hear that you found our staff friendly and enjoyed the charm of our affluent neighbourhood in Oxford.We sincerely apologize for the inconvenience you encountered during your stay. It's disheartening to learn about the oversight in cleanliness that you experienced in your room. Please rest assured that we have addressed this matter with our housekeeping team to ensure such lapses do not recur.We understand the importance of a restful night's sleep, and we sincerely apologize for any disturbance caused by the thin walls and the noise from the neighboring room. We will look into ways to mitigate such issues to enhance the overall experience for our guests.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future. Should you decide to stay with us again, please do not hesitate to contact us directly, and we will ensure that your next visit surpasses your expectations.Thank you once again for choosing to stay with us.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Precila,Thank you ever so much for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to learn that you found our accommodation lovely, comfortable, and impeccably clean. Your kind words about our breakfast selection and the excellence of our customer service truly warm our hearts.We appreciate your recommendation to friends and family, and we look forward to the opportunity to welcome you back in the future. Should you plan another visit, please do not hesitate to reach out to us directly. We would be delighted to assist in making your next stay even more memorable.Once again, thank you for choosing Linton Lodge Hotel. We truly value your patronage.Best regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Larissa,Thank you ever so much for taking the time to share your thoughts about your recent stay with us. We are thrilled to hear that our staff contributed to making your experience enjoyable – they truly are the heart of our establishment.We also appreciate your feedback regarding the bed, and we sincerely apologize for any inconvenience caused by the presence of stray hairs. Please be assured that we have shared your comments with our housekeeping team to address this matter promptly.Your valuable input allows us to continuously improve our services, and we hope to have the pleasure of welcoming you back for an even more flawless stay in the future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Roderick,Thank you for taking the time to share your thoughts on your recent stay with us. We are delighted to hear that you found our hotel to be excellent value for money. Your positive feedback is truly appreciated.We regret to learn that the WiFi did not meet your expectations, and we sincerely apologize for any inconvenience this may have caused. Rest assured, we are actively working to address and improve this issue to ensure a more seamless experience for our guests in the future.It's encouraging to know that you enjoyed the overall atmosphere of our hotel and appreciated the tranquility of the neighborhood. We strive to create a comfortable and pleasant environment for all our guests, and your comments reinforce our commitment to providing a high standard of service.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your future visits.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Ashragh,Thank you ever so much for taking the time to share your positive experience during your 6-night stay with us. We are delighted to hear that you found our rooms, service, and staff to be of high quality.It's particularly rewarding to know that you enjoyed our breakfast selection – we strive to offer a variety of options to cater to different tastes.Your recommendation means the world to us, and we look forward to the opportunity to welcome you back for another fantastic stay in the future.Warmest regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Yanyan,I hope this message finds you well, and I sincerely appreciate you taking the time to share your thoughts about your recent stay with us. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.I would like to extend my sincerest apologies for the inconvenience you encountered with the broken tiles and shower in your room. Please rest assured that we take your concerns seriously, and our maintenance team is already addressing the issues to ensure that such situations do not recur.I understand the importance of a comfortable and functional stay, and I am genuinely sorry for any disruption this may have caused during your time with us. We are committed to resolving these matters promptly to maintain the high standards of quality and service that we aim to provide.In the meantime, please don't hesitate to reach out to our front desk if there is anything more we can do to make your stay more enjoyable. We genuinely value your feedback and hope for the opportunity to welcome you back for an improved experience in the future.Thank you once again for your understanding and for choosing Linton Lodge Hotel.Best regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Goran,Thank you for taking the time to share your feedback with us. We're delighted to hear that, on the whole, you found our hotel to be good.We appreciate your understanding regarding the shower temperature fluctuations, and we apologize for any inconvenience caused. Our maintenance team will promptly look into this matter to ensure a more consistent and enjoyable experience for our guests.Regarding the breakfast, we value your input and will certainly review our buffet setup, especially for the Cooked English Breakfast, to enhance the freshness and overall dining experience.It brings us great joy to learn that your room met your expectations, providing a comfortable and clean environment for your stay. Your satisfaction is our priority, and we look forward to the opportunity of welcoming you back in the future.Thank you for choosing to stay with us.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Kaye,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our decor charming and appreciated the quality of our amenities.We sincerely apologize for any inconvenience you experienced regarding the breakfast vouchers and the lack of information about the accessibility to your room. Your comments are invaluable, and we will address these issues with our team to ensure a smoother experience for our future guests.We regret that our amenities closed early on Boxing Day, causing an unexpected inconvenience. We understand the importance of such services, especially when chosen for that specific reason. Your feedback will be instrumental in refining our operational procedures.Regarding your checkout experience, we apologize for any perception of inconvenience caused by the delay. Rest assured, we will use your comments to improve our service and enhance the overall guest experience.We appreciate your understanding and hope that, despite these challenges, you were still able to enjoy your stay with us. We value your feedback and look forward to the opportunity to welcome you back in the future, ensuring a more seamless and enjoyable experience.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Christine,Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room.It's great to know that the well-equipped room met your expectations and that the proximity to the city centre was convenient for you. We understand that not everyone prefers walking, so we're pleased that the availability of a frequent bus service at the end of the road offered an alternative for you.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything specific you feel we could improve upon or if you have any further feedback, please don't hesitate to let us know.Thank you once again for choosing to stay with us, and we look forward to serving you again soon!Best Regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Ankur,Thank you ever so much for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you found our property to be a great choice, with comfortable rooms that are both clean and warm.Our team takes great pride in providing exceptional service, and it's delightful to know that you enjoyed the amazing breakfast we offer. We look forward to the prospect of welcoming you back to our hotel when your travels bring you to Oxford once again.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Julie,Thank you ever so much for taking the time to share your delightful feedback with us. We are thrilled to hear that you enjoyed your stay at our lovely hotel and found the location to be to your liking.It warms our hearts to know that you experienced the comfort of our beds, appreciated the cleanliness of our facilities, and relished the pleasure of a good shower – we believe these elements are integral to a truly enjoyable stay.And who doesn't love a nice biscuit to accompany a moment of relaxation? We're pleased to have added that extra touch to your experience.Your positive comments are truly appreciated, and we look forward to the pleasure of welcoming you back to our hotel in the near future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Colin,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be in a nice, quiet area and appreciated the cost savings compared to other options in the vicinity.We understand that the distance from the town center and the room size may have been a consideration for you. We appreciate your understanding, especially since your primary purpose for staying with us was a comfortable and clean place for a good night's sleep.It's great to know that you enjoyed the breakfast buffet on the day of your departure. We strive to provide a variety of options to cater to our guests' preferences.Your comments are valuable to us, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like to share privately or discuss further, please feel free to reach out to us directly.Thank you once again for choosing to stay with us.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Louise,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the room to be just right with ample space, and we appreciate your positive remarks about the roomy bathroom.We apologize for any inconvenience caused by the lack of a heater in the bathroom, and we'll certainly look into ways to address this issue to ensure a more comfortable stay for our guests.It's great to know that you enjoyed our breakfast buffet, and we're pleased to be recognized as a good value hotel. Your comments are invaluable to us as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back in the future, and please feel free to reach out to us directly if there's anything specific we can assist you with.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

Dear Adele,Thank you for taking the time to share your feedback with us. We appreciate your detailed review and are pleased to hear that you found our accessible room spacious, clean, and comfortable, with an amazing shower.We sincerely apologize for any inconvenience caused during the initial days due to the proximity to reception. We understand the importance of a good night's sleep and regret the disturbance you experienced. It's reassuring to know that our team promptly addressed the issue by moving you to a standard double room.However, we regret to learn that the standard double room did not meet your expectations in terms of size, comfort, and amenities. Please accept our apologies for any inconvenience caused by the issues with mold and the bed. Your comments are valuable to us, and we will use them to address and improve the areas mentioned.On a positive note, we are delighted to hear that you enjoyed our breakfast and found our staff to be commendable. We appreciate your understanding and patience during your stay.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection