Eksteriør

Anmeldelser av Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5 out of 5

Anmeldelser

6,4
Rangering på 10 − Utmerket. 1503 av totalt 5453 anmeldelser." "
Rangering på 8 − Bra. 987 av totalt 5453 anmeldelser." "
Rangering på 6 − Grei. 1012 av totalt 5453 anmeldelser." "
Rangering på 4 − Dårlig. 831 av totalt 5453 anmeldelser." "
Rangering på 2 − Forferdelig. 1120 av totalt 5453 anmeldelser." "

6,6/10

Renhold

7,2/10

Personale og service

6,8/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Brittany

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The walls are very thin so you can hear the people and the other room conversation. Also not enough park space and only one elevator
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024

6/10 – Grei

Joanna

It did what it had to do!
Bodde her 5 netter i mars 2024

2/10 – Forferdelig

Valeria

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the room vents were so dirty , you can hear everything from next door
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Yudeisy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Orquidea

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing I’ve been complain is they don’t have a lot of choice for food but everything else I love it and my grandson and the family we appreciate and love this place very clean and the people so nice
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Orquidea

Reiste med familie og små barn
Likte: Fasiliteter
I stay in there so down it was the best for us to look at family. We went to this New World. Everything was so nice people very nice room clean. I love it I do it again with the family. Enjoy it.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Roshawna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
After staying on Disney property for the week, we needed an extra nights stay due to flight delays and landed on Holiday Inn. It was a great experience and I would dare to say the kids loved the waterpark here more than disney lol will def be looking into it as a primary option in the future.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Yilber

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super good
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jeniliz

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og fasiliteter
Todo bien
Bodde her 4 netter i mai 2024

8/10 – Bra

Jorge

Reiste med familie
Likte: Personale og service
The oasis pool borders inside was dirty and the white towels in the water park are to old and small the rest of the facilities are fine
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 1 natt i mai 2024

8/10 – Bra

Tanesha

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is amazing. There’s so much for kids to do. They can enjoy the water park. Get ice cream. Watch a movie. Play in the arcade. The rooms have a lot of space. Will definitely recommend and will definitely be returning.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Tiffani

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024

6/10 – Grei

Elizabeth

Reiste med familie
The idea of the water park was intriguing until you actually see it .Then it was disappointing and very crowded, no available lawn chairs and super crowded and people let their children run around like wild animals and the staff didn’t say anything till several parents pointed it out.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Courtney

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very family friendly. Overall we enjoyed our stay
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Alisha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is a vacation on its own! Water park, movie theater, game room, restaurants
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra General Manager den 26. mai 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

10/10 – Utmerket

Maria

Likte: Renhold og personale og service
Bodde her 6 netter i april 2024
Svar fra General Manager den 26. mai 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.

10/10 – Utmerket

Jacqueline

Reiste med familie
The staff were amazing!
Bodde her 5 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Jacqueline,Your recognition of our team's exceptional service means a lot to us. We strive to ensure that every guest feels welcomed and we can't wait to have you back for another fantastic experience at Holiday Inn Resort Orlando Suites - Waterpark.

2/10 – Forferdelig

Nicole

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleaning services!
Bodde her 4 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Nicole,We're disappointed that your experience with our cleaning services fell short of expectations. Our team values your perspective and hopes for the opportunity to improve your experience in the future.

6/10 – Grei

michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Michelle,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions.

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
love this property, friendly staff,and the hotel accomodate us!
Bodde her 2 netter i mars 2024
Svar fra General Manager den 25. mai 2024
Dear Daniel,We're thrilled you love Holiday Inn Resort Orlando Suites - Waterpark and that our friendly team made your stay enjoyable. It would be fantastic to welcome you back for another wonderful experience!

6/10 – Grei

Autumn Christine

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Half of the lights didnt work in the first room we checked into and the condition of the room was in need of refurbishing/replacement items such as Tp holders and doors plus the amount of bugs in the window tells me that it’s wasn’t cleaned in some time. We were moved to a room closer to the Waterpark and that room several more lightbulbs were burnt out and the vinyl floor was severely bubbled and needed to be replaced. However…The staff was very kind and accommodating. Pool and Waterpark area was kept clean.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 25. mai 2024
Dear Autumn,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff and great waterpark, we are surprised and saddened to hear you were disappointed with our accommodations. Your comments are important to us as we are always working to improve. We look forward to welcoming you back and impressing you further.

8/10 – Bra

Destiny

Likte: Renhold og personale og service
good for family fun
Bodde her 2 netter i mai 2024
Svar fra General Manager den 25. mai 2024
Dear Destiny,Thank you for sharing your positive experience at Holiday Inn Resort Orlando Suites - Waterpark. We hope you had a great time with your family and cannot wait to welcome you back.

10/10 – Utmerket

Madeleine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
OVER ALL AWESOME!
Bodde her 1 natt i mars 2024
Svar fra General Manager den 24. mai 2024
Dear Madeleine,Now, there's a review that's going to make the day of every team member at Holiday Inn Resort Orlando Suites - Waterpark! Thank you for your kind comments. It was a pleasure having you as our guest, and we are delighted you had a wonderful five-star experience. We look forward to welcoming you back for many more memorable visits.

10/10 – Utmerket

Channing

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything!
Bodde her 4 netter i mars 2024
Svar fra General Manager den 24. mai 2024
Dear Channing,We're delighted you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark! Please come see us again the next time you're in the area.

2/10 – Forferdelig

amanda

Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Amanda,Our goal is always to go above and beyond for our guests, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you here, and we hope we will have the opportunity to host you again to change your perceptions.

6/10 – Grei

Brenda

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Brenda,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better.

10/10 – Utmerket

MANUEL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We have neighbors problem ,I travel with my family two little 9 and 10 and this people drinking in outside the room and fighting each other,screaming each other ,call to reseption twice for 2 day party I never hear some security come make them stop
Bodde her 3 netter i april 2024
Svar fra General Manager den 24. mai 2024
Dear Manuel,Thank you for sharing your concerns. It's disappointing to hear about the disturbances you experienced during your stay. Our team is dedicated to ensuring a peaceful environment for all guests, and we will address this issue promptly. We hope to have the opportunity to provide you with a more pleasant stay in the future.

2/10 – Forferdelig

luis

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing bad experience
Bodde her 4 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Luis,Thank you for taking a moment to review your recent stay. We are disappointed your visit was not as expected, and we apologize for any inconvenience. To ensure your next visit is an exceptional one, please feel free to reach out to us at any time so we may learn where to make improvements. It was a pleasure having you here, and we look forward to hearing from you soon.

8/10 – Bra

Sammy

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Over all everything was good , expected parking. I paid $30 a day, I stayed at the property for 5 days and it was hard for me to find parking when I got to the hotel every night:
Bodde her 5 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Sammy,Thank you for staying with us at Holiday Inn Resort Orlando Suites - Waterpark. While we're glad you enjoyed your overall trip, we're disappointed to learn about any challenges you had finding parking on our property. We offer our sincere apologies for any inconvenience this may have caused you. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll visit us again in the future.

2/10 – Forferdelig

Pritam

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property had extremely bad rooms. The AC was leaking in the bunkbed room and entire carpet was soaking wet. The alarm on top of bunk bed was hanging with wires exposed. The bathroom towel had a dead bug in it and the bathroom floor had ants.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Pritam,Thank you for staying with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will be sure to conduct a thorough investigation to ensure everything is as it should be. We appreciate your feedback and hope you will consider giving us another opportunity to change your perceptions in the future.

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Jessica,We're glad you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark and appreciate your five-star rating. It was a pleasure having you here, and we look forward to welcoming you back in the near future.

10/10 – Utmerket

Yaima

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Yaima,We're glad you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark and appreciate your five-star rating. It was a pleasure having you here, and we look forward to welcoming you back in the near future.

10/10 – Utmerket

Cecily

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect for families
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Cecily,Thank you for choosing Holiday Inn Resort Orlando Suites - Waterpark! We're glad you and the whole family enjoyed your visit, and we look forward to seeing you again for another great stay in the future.

4/10 – Dårlig

Ada

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold og personale og service
The room wasn’t very clean. The water park closes two hours before the pool then opens 2 hours after pool is open check out is a bit early. The food, drinks and arcade are extremely over priced. The staff in the main pool area are not friendly. It was a one time stay won’t return.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Ada,Thank you for your feedback. We're truly sorry to hear your stay fell short of your expectations. We value your feedback about the pool staff's friendliness, the room's cleanliness, and our amenities, and we will share your concerns with our team to ensure any opportunity to improve is seized. It was a pleasure having you here, and we hope you will consider giving us another chance to change your perceptions in the future.

2/10 – Forferdelig

Courtney

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Courtney,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better.

2/10 – Forferdelig

Charlea

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Terrible experience never would stay at this property again! I was charged $56 for “early checkin” just to be given a dirty room. The front desk was very rude unprofessional empathetic and unpleasant. They had me and my family with 2 small children waiting around on the property for 3 hours waiting for another room . When I checked out on the last day the front desk called and harassed me about a balance that was incorrect due to miss communication. No one apologize for the horrible experience they simply said we don’t know how else to help you .
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Charlea,Thank you for staying with us during your recent trip. We're disappointed to learn we fell short of expectations during your visit. Our goal is to provide every guest with pristine accommodations and friendly service, and we offer our sincere apologies for any inconvenience you had during your stay. Rest assured, your comments will be relayed to our team to ensure we are meeting our high standards of guest satisfaction going forward. We appreciate your feedback and hope to have the opportunity to change your perceptions in the future.

10/10 – Utmerket

Anahely

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient to have food, Waterpark all in one spot.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Anahely,We're happy you had such a great stay at Holiday Inn Resort Orlando Suites - Waterpark! It's fantastic to know you appreciated our delicious food offerings and our fun waterpark as well. It was a pleasure having you here, and we look forward to seeing you again soon!

10/10 – Utmerket

Lexus

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There were a lot of bad reviews about this property, but don’t let that stop you!!! My family had an amazing time. The kids really enjoyed the waterpark. Definitely a plus. There are many dining options and they are reasonably priced. Make sure to check out the kids eat free option too. The room was clean and pretty spacious. The staff were nice and friendly. When we needed more towels, they made sure to get them in a timely manner. I don’t have any complaints and we will definitely be back. Thank you so much for an awesome experience for my son’s birthday!
Bodde her 3 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Thank you for your kind review of Holiday Inn Resort Orlando Suites - Waterpark. It's fantastic to hear the whole family had a terrific time with us. We strive to provide a fun and enjoyable environment for families, and it sounds like we hit the mark with our waterpark, delicious dining options, clean and spacious rooms, and friendly staff. It was our pleasure to help create a memorable birthday experience for your son, and we look forward to welcoming you back for another fantastic stay soon!

10/10 – Utmerket

Jose

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El parque de agua deberian darle un mantenimiento. Por lo demas todo perfecto.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Jose,Thank you for your perfect rating. We're happy to hear that you had an overall great stay at Holiday Inn Resort Orlando Suites - Waterpark. Your feedback is valued, and we look forward to welcoming you back soon for an even better time.

6/10 – Grei

Kaitlyn

Reiste med familie
Likte ikke: Fasiliteter
I don’t like that we were hit with $217 after paying over $300 for only 2 nights. Terrible pricing for what it is.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Kaitlyn,Thank you for your feedback. We regret to hear about your dissatisfaction, as we aim to be transparent with our guests regarding our policies. Rest assured, your comments on pricing will be reviewed internally as we strive to provide the best possible value for our guests. We appreciate your input and hope to have the opportunity to offer a more satisfactory experience for you in the future.

8/10 – Bra

Matt

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was there for a convention at another property for which I didn't get a room at. Hotel was very conveinant and accessable. Parking was good. Room was clean and comfortable. I must even say, and it usually isn't good, but the in room coffee was good.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Matt,Thank you for your positive feedback! We're delighted to hear we provided you with a convenient and accessible place to rest while you were here for your convention. It's great that you enjoyed our parking and clean, comfortable rooms. It was a pleasure having you here at Holiday Inn Resort Orlando Suites - Waterpark, and we look forward to welcoming you back for another pleasant experience.

4/10 – Dårlig

Desirae

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I visited this place for my nephew's birthday with a group of 19 people, renting four different rooms on the same floor, which was convenient. However, my experience was quite disappointing. My room remained humid throughout the stay because the air conditioning didn't work properly; it would turn on, but the room never cooled down. The towels stayed wet due to the humidity. The shower was filthy, and we had to wear flip-flops because the floor felt so dirty. Additionally, my key card didn't work at the gate. When we tried to call the front desk, they didn't answer. Their response to issues was to call for each problem so they could fix it, but I didn't want to spend my entire two-day stay on the phone with them. Despite these issues, I stayed because our family wanted to be on the same floor. When I arrived, someone was already at the front desk complaining about a moldy smell in their room, and there were more complaints when I checked out. It's unacceptable to pay so much for substandard rooms. Furthermore, there was no handicap parking for our two older guests. Housekeeping used the elevator frequently, causing delays for us. Overall, I would not recommend or stay at this location again.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Desirae,Please accept our apologies for any inconvenience you faced during your stay. It's disheartening to learn that the air conditioning in your room was not functioning properly, causing discomfort. The cleanliness concerns you encountered with the shower and towels also do not meet our usual high standards. Rest assured, your feedback regarding these matters will be addressed with our team to ensure we are meeting the level of quality we strive for going forward. It was a pleasure having you here, and we hope you will consider giving us another opportunity to change your perceptions in the future.

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 21. mai 2024
Dear Anthony,Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.

2/10 – Forferdelig

Megan

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool was closed for over 3 hours with no lighting or rain. We paid money for resort fees and didn’t get to utilize them.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Megan,Thank you for providing your feedback. We are disappointed to hear about the pool closure during your stay. Please accept our apologies for any inconvenience that this may have caused. We sincerely appreciate your understanding and hope to provide a better experience on your next visit.

8/10 – Bra

Daniel Lampiasi

Reiste med familie og små barn
Likte: Renhold og personale og service
The staff was really helpful and feiendly.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Daniel,Thank you so much for staying with us at Holiday Inn Resort Orlando Suites - Waterpark. Your kind words about our staff are greatly appreciated, and we are thrilled to hear you enjoyed your stay. It was a pleasure having you here, and we look forward to welcoming you back on your next visit.

8/10 – Bra

Ruben

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra General Manager den 21. mai 2024
Dear Ruben,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!

10/10 – Utmerket

Claudia

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó lo volveré a visitar
Bodde her 2 netter i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Claudia,It was a pleasure hosting you at Holiday Inn Resort Orlando Suites - Waterpark! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.