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Anmeldelser av Grand Hotel Kissimmee at Celebration

2.5 out of 5
Grand Hotel Kissimmee at Celebration
3104 Parkway Boulevard, Kissimmee, FL

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 324 av totalt 884 anmeldelser." "
Rangering på 8 − Bra. 234 av totalt 884 anmeldelser." "
Rangering på 6 − Grei. 136 av totalt 884 anmeldelser." "
Rangering på 4 − Dårlig. 83 av totalt 884 anmeldelser." "
Rangering på 2 − Forferdelig. 107 av totalt 884 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Thorleif

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vil gjerne tilbake når verden er normal igjen.
Nydelig beliggenhet. Enkelt å komme til gode restauranter og kjøpesentre. Nær Disney. Velholdt. Fint, oppvarmet basseng. Bassenghåndklær. Sittegruppe med utepeis, koselig. Deilig frokost, varm og kald mat. Veldig hyggelig velkomst og oppfølging. Vi måtte dra tidligere pga.corona krisen. Fikk refundert pengene med én gang.
Bodde her 7 netter i mars 2020

4/10 – Dårlig

Kenneth

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Skuffet
Hotellet var ikke ferdig. Ble flyttet til Baymont på Universal Blvd.som var ganske så slitent hotell. Skuffelsen var stor pga dette
Bodde her 3 netter i november 2018
Svar fra Jennifer den 19. nov. 2018
Hello Kenneth, Thank you for taking the time to review your recent experience on Expedia. I am sorry to hear of your less than stellar experience as that is not the kind of service we strive to provide. I hope you will consider staying at Wingate by Wyndham Kissimmee at Celebration in the future when it is open. Again, thank you for your candid feedback.

6/10 – Grei

Antonio

Likte: Personale og service
Yes
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Heather

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent as always
Bodde her 1 natt i mai 2024
Svar fra NOEL den 27. mai 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.Sincerely,The Hotel Management

10/10 – Utmerket

Angel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ecelente trato
Bodde her 1 natt i mai 2024
Svar fra NOEL den 27. mai 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.SincerelyThe Hotel Management

8/10 – Bra

Vanessa og miami

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff at the property make the difference….
Bodde her 2 netter i april 2024
Svar fra NOEL den 27. mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

8/10 – Bra

Nathaniel

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank You
Bodde her 1 natt i mai 2024
Svar fra NOEL den 22. mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

10/10 – Utmerket

Santos

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra NOEL den 23. mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

4/10 – Dårlig

Brian

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
They had dehumidifiers everyone as opposed to it being integrated to their central ac. It made the place seem tacky. There was a lot of stains around the lights. It was not just noticeable but very apparent. The bathroom was poorly lit, taking a bath/shower was not pleasant because of it. The main room only had 3 small lamps making the main room also very poorly lit. The TV had the worst channels available and the worst quality I have ever seen in a 3 star hotel. This place should be advertised as a dirty 2 star hotel.
Bodde her 3 netter i mai 2024
Svar fra NOEL den 21. mai 2024
Dear Guest, Thank you for taking the time to give us feedback on your stay experience. We are sorry to hear that we did not meet the requirements during your stay. We have taken this up strongly with the concerned team. We assure you that this was not a true reflection of our commitment to making guests smile. Sincerely,The Hotel Management

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og fasiliteter
coming into the property it was very hot and you can see maintenance have placed portable humidifier but the hallway was still warm. everything else was great there. i certainly will returned there, staff was very helpful
Bodde her 2 netter i mai 2024
Svar fra NOEL den 21. mai 2024
Dear Guest, We are very thankful for your kind words and review of our hotel during your stay. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome as usual
Bodde her 2 netter i mai 2024
Svar fra NOEL den 20. mai 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.Sincerely,The Hotel Management

10/10 – Utmerket

karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra NOEL den 20. mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

8/10 – Bra

jeannette

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bueno
Bodde her 2 netter i mai 2024
Svar fra NOEL den 14. mai 2024
Dear Guest, We are very thankful for your kind words and review of our hotel during your stay. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Affordable clean friendly staff
Bodde her 2 netter i mars 2024
Svar fra NOEL den 14. mai 2024
Dear Guest, We are extremely pleased to have you write such a wonderful review for us. Thank you so much and we sincerely appreciate your time and effort. I have personally shared your kind words of appreciation with my colleagues who will feel more motivated. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to Disney. Clean
Bodde her 1 natt i april 2024
Svar fra NOEL den 14. mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to Disney. Affordable
Bodde her 1 natt i mai 2024
Svar fra NOEL den 14. mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

Natália

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Limpo
Bodde her 1 natt i mai 2024
Svar fra NOEL den 13. mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Grei

Alexis

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It’s ok for the price
Bodde her 3 netter i mai 2024
Svar fra NOEL den 13. mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

10/10 – Utmerket

Antonio

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buena limpieza y buena atención al cliente. En las mañanas buen desayuno. Todo me gusto.
Bodde her 6 netter i april 2024
Svar fra NOEL den 13. mai 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.Sincerely,The Hotel Management

10/10 – Utmerket

Kaitlyn

Bodde her 4 netter i februar 2024
Svar fra NOEL den 13. mai 2024
Dear Guest, are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

Oscar

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wayyy better than expected! Three renovations definitely threw me as they look better than a holiday inn
Bodde her 2 netter i mai 2024
Svar fra NOEL den 6. mai 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.SincerelyThe Hotel Management

6/10 – Grei

Joe

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
While certainly more affordable than many other options in the area, I probably wouldn’t come back. Our room was not very clean, with stains on the bed and carpet, as well as hair still in the bathtub. They charge an amenity fee per day, which I knew about before hand, but I don’t see how they can justify it. Sure they offer on site laundry, for $6 per load their “gym” has barely any equipment or weights, and no sanitizing cloths to wipe down equipment. Not sure I would recommend this hotel.
Bodde her 7 netter i april 2024
Svar fra NOEL den 4. mai 2024
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management

6/10 – Grei

joel og Henderson

Reiste med partner
Likte: Renhold
Lights out and no hot water on day of departure with no explanation or compensation given. Also no maid service after 3rd night as promised. You had to fend for yourself on getting clean towels
Bodde her 4 netter i april 2024
Svar fra NOEL den 2. mai 2024
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Sincerely,The Hotel Management

10/10 – Utmerket

Nikki

Bodde her 1 natt i april 2024
Svar fra NOEL den 21. mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Grei

Natalie

Bodde her 1 natt i april 2024
Svar fra NOEL den 2. mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

2/10 – Forferdelig

Brynna

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra NOEL den 30. apr. 2024
Dear Guest,Thank you for taking part in our satisfaction survey.I see you scored us 1/5 and I was hoping you could tell me a little bit more about your experience and whether anything had led you to give us this rating?I look forward to hearing from you soon.Sincerely,The Hotel Management

4/10 – Dårlig

Arian

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra NOEL den 30. apr. 2024
Dear Guest,Thank you for taking part in our satisfaction survey.I see you scored us 2/5 and I was hoping you could tell me a little bit more about your experience and whether anything had led you to give us this rating?I look forward to hearing from you soon.Sincerely,The Hotel Management

10/10 – Utmerket

?

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra NOEL den 30. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i april 2024
Svar fra NOEL den 28. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

2/10 – Forferdelig

Julius Ivan

Bodde her 2 netter i april 2024
Svar fra NOEL den 16. mai 2024
Dear Guest,Thank you for taking part in our satisfaction survey.I see you scored us 1/5 and I was hoping you could tell me a little bit more about your experience and whether anything had led you to give us this rating?I look forward to hearing from you soon.Sincerely,The Hotel Management

2/10 – Forferdelig

Laurie-Anne

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ce n’était vraiment pas propre et il avait des coquerelles sur le plancher… J’ai quitté l’hôtel avant d’y passer la nuit et j’ai demandé un remboursement.
Bodde her 1 natt i april 2024
Svar fra NOEL den 28. apr. 2024
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Sincerely,The Hotel Management

10/10 – Utmerket

Obed

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra NOEL den 25. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

2/10 – Forferdelig

Alexander

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
They double charged my room when I got there to make more money claiming it was a refundable deposit.
Bodde her 1 natt i april 2024
Svar fra NOEL den 24. apr. 2024
Dear Guest,Thank you for staying with us. Please note that the deposit amount will be refunded back after 7 business days. We look forward to welcoming you again. SincerelyThe Hotel Management

8/10 – Bra

Shedar

Bodde her 1 natt i april 2024
Svar fra NOEL den 13. mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

8/10 – Bra

Alize

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a clean room, the pool wasn’t anything fancy but they had free breakfast and everyone was very kind & polite. I would stay again for a quick stay.
Svar fra NOEL den 19. apr. 2024
Dear Guest, We are very thankful for your kind words and review of our hotel during your stay. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Grei

Justin

Reiste med partner
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel was well appointed, but you can tell the maintenance it receives is minimal and very cost conscious. drywall repairs are patched with spackling but the texturing is not matched or painted. The walls are white, so I guess they think that is adequate. The poorly installed shower curtain bars hanging on a thread. rust vents painted over rather than being replaced. Not sure what the $22.70 resort fee is for, since it isn't a resort and they don't offer anything a similar property has. They aren't using it for repairs! Expedia needs to factor in "resort fees" in upfront pricing for sorting purposes. The party doors are very loose fitting and jiggle loudly when the main doors are opened. The adjoining neighbor heard his party door jiggling from us entering our room and he thought we were shaking his party door in an attempt to get in his unit and he started swearing at us. They need a tighter fit/ seal.
Bodde her 1 natt i april 2024
Svar fra NOEL den 17. apr. 2024
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Sincerely,The Hotel Management

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it again!
Bodde her 1 natt i april 2024
Svar fra NOEL den 15. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Grei

Alexis

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Hotel room was ok. We (my boyfriend and I) got there and checked in, the door was broken. We know it wasn’t the key because we tried it on another room and the door lit up, but our door was not lighting up at all. We notified the desk 3 different times about it and sat in the hallway of our room for about 30 minutes waiting for someone to help us. Finally someone showed up but did not speak english so was hard to communicate. Once we got into our room i noticed a certain spot on the carpet was wet, no clue what it was but quite disgusting stepping on an unknown liquid mushed into the carpet. There was gum stuck in the sink. There is no sleeping in. Both mornings woke up to neighbors slamming the door or kids YELLING and running down the hallway at 7 in the morning. Pool was infested with ants and other bugs. It was cheap and probably would stay again, but these were just our issues for our 2 night stay.
Bodde her 2 netter i april 2024
Svar fra NOEL den 15. apr. 2024
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management

10/10 – Utmerket

Eduardo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra NOEL den 15. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Grei

Mahmood

Bodde her 3 netter i april 2024
Svar fra NOEL den 15. apr. 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

10/10 – Utmerket

Irish

Likte: Fasiliteter
Clean comfortable great staff
Bodde her 1 natt i april 2024
Svar fra NOEL den 13. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Grei

Matthew og Southampton

Bodde her 1 natt i april 2024
Svar fra NOEL den 2. mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

6/10 – Grei

Joseph

Forretningsreisende
Likte: Personale og service
Stayed here but ended up checking out a day earlier than expected. At first glance it looks like a newer place but it shows its age. Some rust around the room on various metallic objects. Dehumidifiers to correct the dampness. I get it, it’s Florida. However the shower pressure was terrible. On my second day I had a dinner lined up with several friends and I went to take a shower. Absolutely no hot water. I notified the front desk and they seemed apathetic. I ended up having to take a cold shower in order to get ready in time. I was turned off by that and ended up staying at a friend’s house for the remainder of my Florida trip. It’s sad when they charge you a “resort” fee and yet they can’t produce hot water for bathing. Money down the drain, no pun intended. I’ll definitely be looking at other options for my next stay, as I’m down there quite often.
Bodde her 2 netter i april 2024
Svar fra NOEL den 10. apr. 2024
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management

4/10 – Dårlig

Eleana

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter
Upon arrival, I was under the impression that I paid everything through the Expedia app, and only needed to pay the $20/day resort fee upon checking into the property. Be advised that you will also be charged a $100 fee, that will be on ‘hold’ for any possible damages to the room, and will be returned to you after you checkout. Staff was nice, and room was clean! We didn’t take a vehicle, nor did we utilize the shuttle service the hotel offers but Uber was convenient and non-expensive to travel to/from the Disney Parks & Universal Studios! Growing up traveling, hotel breakfast was always one of my favorites, but this truly was NOT it. Stale eggs and stale sausage patties, although the waffles and toast were great. There’s no variety when it comes to what is served, but I guess it’s a plus to not having to pay daily for breakfast, as one would at other hotels. If you’re looking for a room to ‘just sleep,’ in while you spend the entirety of your day at a park, I would recommend this property to you! Other than that, invest in your hospitality stay.
Bodde her 4 netter i april 2024
Svar fra NOEL den 10. apr. 2024
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management

8/10 – Bra

Rachel

Bodde her 2 netter i april 2024
Svar fra NOEL den 10. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

Amanda

Bodde her 1 natt i april 2024
Svar fra NOEL den 28. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Utmerket

Shamecka

Bodde her 4 netter i april 2024
Svar fra NOEL den 28. apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

8/10 – Bra

KEVIN

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good. Some slight rust on fixtures.
Bodde her 4 netter i mars 2024
Svar fra NOEL den 6. apr. 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

10/10 – Utmerket

Manager

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
EXCELLENT CUSTOMER SERVICE, CLEAN ROOMS
Bodde her 1 natt i april 2024
Svar fra NOEL den 6. apr. 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.Sincerely,The Hotel Management

8/10 – Bra

Shannon

Bodde her 1 natt i april 2024
Svar fra NOEL den 25. apr. 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management