Utendørsbasseng

Anmeldelser av DoubleTree by Hilton at the Entrance to Universal Orlando

4 out of 5

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 3421 av totalt 6352 anmeldelser." "
Rangering på 8 − Bra. 1424 av totalt 6352 anmeldelser." "
Rangering på 6 − Grei. 766 av totalt 6352 anmeldelser." "
Rangering på 4 − Dårlig. 393 av totalt 6352 anmeldelser." "
Rangering på 2 − Forferdelig. 348 av totalt 6352 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Hege

Reiste med familie og små barn
Likte: Renhold og personale og service
Veldig gode senger. Stille og rolig.
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 23. mars 2024
Hege, det er hyggelig å høre at du likte den fredelige atmosfæren og de komfortable sengene på DoubleTree by Hilton Hotel ved inngangen til Universal Orlando. Vi setter pris på at du deler opplevelsen din og ser frem til å ønske deg velkommen tilbake for nok et rolig opphold.

2/10 – Forferdelig

benjamin

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Benjamin, we notice your rating and it seems you may not have had the best experience at our hotel. We value all forms of guest feedback and sincerely regret if you faced any inconveniences. Nonetheless, we hope we can have an opportunity to improve your experience in the future.

6/10 – Grei

Jan W Bugge

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bodde her 6 netter i mars 2023
Svar fra Customer Service den 10. apr. 2023
We appreciate the feedback, Jan.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 – Bra

Tom

Reiste med familie
Likte: Renhold og romkomfort
Nice
Pretty Nice hotel fairly close to Universal Studios. It has a bus going back and forth several times a day. We where also happy with the service level. All in all a Nice stay.
Bodde her 3 netter i juli 2022
Svar fra Customer Service den 3. aug. 2022
Thank you for the fantastic rating, Tom! We're delighted to hear you enjoyed your stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! It is excellent that you recognized our convenient location near so many wonderful things to do and see. We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were able to accommodate you during your stay. We look forward to hosting you again in the future! Thank you again for taking the time to share your review.

10/10 – Utmerket

Monicah Gathoni

Reiste med familie
Likte: Renhold og romkomfort
Clean hotell and with a good space.good Location
Bra hotell
Bodde her 1 natt i juli 2022
Svar fra Customer Service den 27. juli 2022
Thank you for the wonderful review, Monicah Gathoni! It's outstanding your time at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was so fantastic! We're thrilled you enjoyed our prime location so much. We strive for excellence and your praise for our refreshed accommodations lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you! Have a beautiful day!

8/10 – Bra

Anders

Bodde her 7 netter i juli 2022
Svar fra Customer Service den 15. juli 2022
Thank you for the 8-star rating, Anders! It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Thank you again for sharing!

8/10 – Bra

Hege Melby

Bodde her 7 netter i juli 2022
Svar fra Customer Service den 15. juli 2022
We appreciate your lovely rating, Hege! The satisfaction of our guests is important to us so we can't wait to see you back again at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando soon. We want to share an even more fantastic experience with you next time. Thanks again for taking the time to leave your feedback!

10/10 – Utmerket

Lori

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff Clean One recommendation put fan in bathroom
Bodde her 2 netter i mai 2024

10/10 – Utmerket

cecile

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great place to stay in Orlando
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Poonam

Likte ikke: Overnattingsstedets bygg og tilstand
Shower was not working in one room and there was drain blockage in the second room.
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 27. mai 2024
Poonam, thank you for bringing these issues to our attention. The maintenance concerns you experienced are not reflective of our usual standards. Our team is committed to resolving such matters promptly to ensure our guests have a pleasant stay. Your feedback is invaluable for us to improve.

2/10 – Forferdelig

Connie

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
I waited four hours for a room..room wasn't ready til 730 instead of 4
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 27. mai 2024
Connie, thank you for sharing your experience. The situation you encountered is certainly not typical for our guests. Your patience during the wait is appreciated. We hope you consider giving us another chance in the future.

8/10 – Bra

Danilo J og Davenport F

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No conseguimos donde desayunar
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 27. mai 2024
Danilo,Gracias por tus comentarios. DoubleTree by Hilton Hotel en la entrada de Universal Orlando se alegra de que haya elegido quedarse con nosotros. Lamentamos que haya habido algún inconveniente con el desayuno. Su opinión es muy importante para nosotros y la estudiaremos. Esperamos tener la oportunidad de servirle mejor en el futuro.

10/10 – Utmerket

Luen-Marie Charlotte

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Customer Service den 27. mai 2024
Thank you for sharing, Luen-Marie!At DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 – Utmerket

Rachel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always like staying at this hotel, my kids love it and it's close to everything !
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 27. mai 2024
Rachel, thank you for your feedback! DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted to hear that you and your kids enjoyed your stay and found the location convenient. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Maria

Likte: Renhold
Bodde her 1 natt i mai 2024

8/10 – Bra

Ronald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good access to dining options. No free breakfast though. Staff is very friendly and helpful. Shuttle was available to Universal. Room was comfortable. Amenities on the property are good.
Bodde her 5 netter i mai 2024
Svar fra Customer Service den 27. mai 2024
Ronald, thank you for choosing the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It is great to hear that you enjoyed the convenient access to dining options and found the room comfortable. We are pleased our team members were friendly and helpful. Your feedback about breakfast is appreciated, and we're happy you took advantage of our shuttle service and amenities. We hope to have the pleasure of welcoming you back soon!

10/10 – Utmerket

Patrina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 27. mai 2024
Patrina, thank you for your positive rating! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled to know you enjoyed your stay. We look forward to welcoming you back soon!

8/10 – Bra

Alissa

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Some of the staff at the front desk were pretty rude for no apparent reason. Said there was a glitch in the system with my credit card on file. When I asked a few questions the girl became uppity and defensive towards me for just asking a few simple questions. Pamela and Niecey were very nice and accommodating. Pretty upset that on our first day, there was an incident at the pool and we never got back in. When I mentioned it staff didn’t really seem to care. Cleaning services were subpar, had to refill my own tissues and toilet paper.
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 27. mai 2024
Alissa, thank you for sharing your experience with us. It is great to hear that Pamela and Niecey were accommodating during your stay. Your feedback about some of the front desk interactions and the incident at the pool is valuable, and it will help us improve. We apologize for any inconvenience with the cleaning services. We hope you will consider staying with us again in the future.

10/10 – Utmerket

ANGELA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Staff was very friendly. Great amenities on property.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 26. mai 2024
Angela, thank you for your kind words! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled that you enjoyed the location, amenities, and the friendliness of our team members. We hope to welcome you back soon!

2/10 – Forferdelig

dariusz

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
terrible
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 25. mai 2024
We appreciate the feedback, Dariusz.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 – Utmerket

K

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 25. mai 2024
Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Have a great day!

10/10 – Utmerket

Jean Carlos Cana

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me gustó mucho
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 25. mai 2024
¡Gracias por compartir esta calificación perfecta, Jean!¡Estamos encantados de saber que disfrutó su estadía en el hotel DoubleTree by Hilton en la entrada de Universal Orlando! Es un placer para nosotros atenderlo al máximo. Después de todo, ¡tu felicidad es nuestra principal prioridad! ¡Ya estamos esperando su próxima visita!

10/10 – Utmerket

Dolly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bij de naam Hilton verwacht ik en denk ik aan een klasse hotel. Prijs kwaliteit helemaal top, dicht bij Universal Studios / Citywalk als je 15min lopen geen probleem vind :) Verder was bij aankomst mijn kamer niet klaar maar dit werd direct uitgelegd en verteld door mevr. Linda C van de receptie. Ik moest 20min wachten wat niet erg was met een Starbucks op de binnenplaats. Na 20min bleken de vorige gasten spullen meegenomen te hebben dus kreeg ik een hele andere kamer. Dit werd door Linda goed uitgelegd en ik weet dat dit n betere kamer was, 14e etage en ik zag Universal al in de verte. Linda wil ik extra complimenten geven voor haar passie die zij overbrengt tijdens haar werkt. Neemt de tijd, legt alles goed uit, heeft mij ook nog kennis laten maken met Hilton Honors. Ik voelde mij als solo reiziger meteen op mijn gemak en wist dat bij vragen de medewerkers van het Hilton mij zouden helpen. Als laatst erg top dat er een balie is waar je kaarten kan kopen voor o.a. Universal studios, goede uitleg ook over de pendelbussen etc en zelfs toen ik vragen stelde over het busnetwerk was deze (oorspronkelijk uit PR) super aardige mevrouw die mij ook met alle enthousiasme hielp. De klasse en verwachting heeft Hilton voor mij echt bevestigd. Als ik een "minpuntje" kan benoemen is dat op het tapijt in de kamers best wat vlekken zaten. Denk ouderdom maar de kamer was superschoon en heerlijk bed!
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 25. mai 2024
Dolly,Bedankt voor deze lovende recensie over het DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Het team is blij om te horen dat Linda's toewijding en gastvrijheid uw verblijf uitzonderlijk hebben gemaakt. Het is geweldig dat u zich tijdens uw bezoek op uw gemak en goed verzorgd voelde. De nabijheid van het hotel tot Universal Studios en het gemak van de plaatselijke ticketbalie voegen extra waarde toe aan de ervaring. We stellen uw opmerking over het tapijt in de kamer op prijs en het onderhoud is geïnformeerd om dit aan te pakken. Wij kijken ernaar uit u binnenkort weer te mogen verwelkomen!Veilige reizen!

10/10 – Utmerket

Craig

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We liked our room, the pool enclosure, and the variety of dining options. Great location. However, parking was a hassle because our room key didn't open the gate and we had to press the help button to open the gate.
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 25. mai 2024
Craig, thank you for taking the time to share your review. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted that you enjoyed your room, the pool area, and the diverse dining choices. The hotel's prime location is indeed a highlight. We apologize for any inconvenience you experienced with the parking gate. Your feedback is valuable, and we appreciate your understanding.We're looking forward to welcoming you back soon!

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was long long line!
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 26. mai 2024
Karen, thank you for sharing your experience. We're glad to know you enjoyed your stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Please know we continuously work on improving our check-in process. We look forward to welcoming you back soon!

10/10 – Utmerket

Greysy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, very clean, had a nice stay overall. Only downside is parking is very expensive per day.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 24. mai 2024
Greysy, thank you for sharing your feedback. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted to hear that you enjoyed your stay. It is wonderful to know you found our team friendly and the hotel very clean. Your comments about parking have also been noted. We look forward to welcoming you back soon!

10/10 – Utmerket

Alvin og Bonifay

Forretningsreisende, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Staff very helpful
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 24. mai 2024
Alvin, thank you for your kind words! The team members at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando are always dedicated to providing excellent service. We're thrilled to hear you found them very helpful. Looking forward to welcoming you back soon!

10/10 – Utmerket

Angelica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve stayed her a couple times . Relaxing stay, great staff and calm .
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 24. mai 2024
Angelica, thank you for your kind words and for choosing the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando again. It is wonderful to hear that you had a relaxing stay and found our team members to be great. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Imisuy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just across city walk perfect for family stays
Bodde her 1 natt i april 2024
Svar fra Customer Service den 23. mai 2024
Imisuy, thank you for the wonderful feedback! It's great to hear that our location was ideal for your family. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando looks forward to welcoming you back for another great stay.

8/10 – Bra

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good pool, Starbucks inside hotel, good all you can eat breakfast.
Bodde her 5 netter i mai 2024
Svar fra Customer Service den 23. mai 2024
Steven, thank you for sharing your positive experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're delighted you enjoyed the pool, Starbucks, and our all-you-can-eat breakfast. We're looking forward to welcoming you back soon!

8/10 – Bra

Carissa Yvette

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and the staff was nice an welcoming loved the fresh baked cookies they gave us when we first checked in an the restaurants was near by didn’t have to go out too far to dine an the bus stops was near by so just in case you don’t have transportation you can still get around
Bodde her 5 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Carissa Yvette, thank you for sharing your great experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Our team members are delighted to hear that you enjoyed the warm cookies and appreciated the convenient location. We hope to welcome you back soon!

10/10 – Utmerket

Daniel og Houston

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Daniel, thank you for your review! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled to hear you had a great experience. We're looking forward to welcoming you back soon!

10/10 – Utmerket

Gaganpreet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 23. mai 2024
Gaganpreet, thank you for your fantastic rating of the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! The team is delighted to know you had a great stay. We hope to welcome you back soon!

10/10 – Utmerket

Ingrid Hernandez

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a perfect stay!
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Ingrid Hernandez, thank you for your kind words. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled you had a perfect stay! We look forward to welcoming you back.

10/10 – Utmerket

Juan Carlos Lopez

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property had a beautiful pool, jacuzzi and play area for the kids along with several food options on site and a Starbucks. Very convenient 15-20 min away from Disney parks and 5 min drive to universal Orlando/city walk. Thanks for a great stay!
Bodde her 5 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Juan Carlos Lopez, thank you for sharing your wonderful experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Our team members are delighted you enjoyed the pool, jacuzzi, and kids' play area, as well as the variety of dining options available on site. We're glad our location added to the convenience of your visit. We look forward to welcoming you back for another fantastic stay!

10/10 – Utmerket

Rob

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like how staff talk to you
Bodde her 7 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Rob, thank you for your great feedback! The team members at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando strive to create a welcoming atmosphere, and we're glad you enjoyed their friendliness. We're looking forward to your next visit!

8/10 – Bra

Yik Yu

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and service
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Yik Yu, thank you for your kind words! DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted to hear that you enjoyed the location and service. We're looking forward to your next visit!

6/10 – Grei

Grant

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The property was tired, there were a few plumbing issues. Staff was friendly when you saw someone. Pool was nice but needed more care it was smelly and not clear.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 22. mai 2024
Grant, thank you for sharing your feedback. The comments regarding the property's condition and the pool cleanliness have been noted. On the bright side, it is good to hear that you found our team members friendly. We appreciate your input and will use it to improve our services.

10/10 – Utmerket

Génesis Marie González og Hialeah

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking should be better price range for persons staying at the hotel.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Génesis, thank you for your feedback. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando appreciates your suggestion regarding parking pricing. Your comments help us improve guest experience. We hope to welcome you back soon.

10/10 – Utmerket

Maria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very basic hotel but worth the money. You have to pay $32 a night for parking which is a little pricey but it is convenient as there is no parking near by. Room seemed decently clean and you are in a good location right next to universal so Ubers are cheap
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 21. mai 2024
Maria, thank you for your positive feedback on your stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It’s great to hear you appreciated the value and convenience of our location. Our team is pleased you found the room cleanliness satisfactory and hope the proximity to Universal made your trip enjoyable. We're looking forward to welcoming you back soon!

10/10 – Utmerket

Deborah

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Second time staying and I still enjoyed my stay
Bodde her 5 netter i mai 2024
Svar fra Customer Service den 21. mai 2024
Deborah, thank you for choosing the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando again! We are delighted to hear that you enjoyed your stay. We’re looking forward to welcoming you back for a third visit!

10/10 – Utmerket

Jeremy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a great stay for anyone going to Universal Studios. Easy shuttle to and from the the park. Clean property and nice pool area. Tons of dining options around the hotel.
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 21. mai 2024
Jeremy, thank you for your excellent review! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted you enjoyed your stay and found the shuttle service convenient. It's wonderful to hear you appreciated the cleanliness and pool area as well as the nearby dining options. We’re looking forward to welcoming you back for another fantastic experience!

8/10 – Bra

Carl William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I lied the pool area, ice cream store and Starbucks
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 21. mai 2024
Carl,Thank you for sharing your positive experience. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted to hear you enjoyed the pool area and onsite amenities like the ice cream store and Starbucks. We hope to welcome you back soon!

4/10 – Dårlig

Danisha

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
“Game room” was not what it looked like. It’s the size of a small closet. There were people coming in to use the microwave. Restaurants were not open. Only late at night. Everything was so outdated. Water pressure was poor
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 21. mai 2024
Danisha, thank you for your feedback. It is disappointing to read that several aspects of your stay did not meet expectations. Our team is always working to improve guest experiences, and your comments will be taken into account. We hope you might reconsider and give us another opportunity in the future.

6/10 – Grei

Kelsi og Mill Creek

Likte ikke: Personale og service
Took over 30 min to check in. Had difficulty leaving the parking lot after check in.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 21. mai 2024
Kelsi, thank you for sharing your experience. The check-in time and parking situation you mentioned are concerns the team will certainly look into. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

10/10 – Utmerket

Erica

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was my second stay here in 6 weeks! Great hotel, no hidden fees! Staff/Management awesome! Josephine in HOUSEKEEPING was AMAZING! Cant wait to RETURN! Love the walk to Universal, great location!
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 21. mai 2024
Erica, thank you for returning to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! It’s fantastic to hear that Josephine and our team members contributed to an amazing stay. We’re thrilled that our location and amenities suited your needs. We look forward to welcoming you back soon!

10/10 – Utmerket

Crystal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great!
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 21. mai 2024
Crystal,Thank you for the fantastic feedback! DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled you had a great stay. We're looking forward to welcoming you back soon!

10/10 – Utmerket

Rebecca

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 21. mai 2024
Rebecca, thank you for your glowing feedback. The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is thrilled that everything met your expectations. We eagerly await your next visit!

8/10 – Bra

Andrew og Godalming

Reiste med familie
Convenient for Universal , variety of restaurants nearby as well. Very busy but friendly staff who obviously take pride in what they do . Well done Doubletree staff
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Andrew,Thank you for sharing your positive experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It's wonderful to hear you found the location convenient and enjoyed the variety of nearby dining options. Our team members are indeed dedicated to providing excellent service, and they will be thrilled to hear your praise. We appreciate your kind words and hope to welcome you back soon.

10/10 – Utmerket

Roy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay. Walkable to universal.
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Roy,Thank you for your wonderful feedback! The team at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando is delighted you enjoyed your stay and appreciated the convenient location. We're looking forward to welcoming you back soon!