Classic Room Single | Blendingsgardiner, strykejern/-brett, wi-fi (inkludert) og sengetøy
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Anmeldelser av Muthu Oban Regent Hotel - Refurbished

3 out of 5
Muthu Oban Regent Hotel - Refurbished
Esplanade Oban, Oban, Scotland

Anmeldelser

6,6
Rangering på 10 − Utmerket. 71 av totalt 599 anmeldelser." "
Rangering på 8 − Bra. 179 av totalt 599 anmeldelser." "
Rangering på 6 − Grei. 207 av totalt 599 anmeldelser." "
Rangering på 4 − Dårlig. 86 av totalt 599 anmeldelser." "
Rangering på 2 − Forferdelig. 56 av totalt 599 anmeldelser." "

7,0/10

Renhold

7,4/10

Personale og service

7,0/10

Fasiliteter

5,6/10

Overnattingsstedets bygg og tilstand

5,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Nice stay in Oban with friends
Had a good sleep and a nice breakfast.
Bodde her 1 natt i mai 2019
Svar fra Jenni den 12. juni 2019
Hi there. Thank you for your lovely feedback. We hope you will stay with us again.

6/10 – Grei

Jon

Likte: Personale og service
Hotellet har super beliggenhet i vakre Oban med plassering midt i byen ved havnen. Fin spisesal og god mat men nedslitte ganger og rom.
Bodde her 1 natt i juli 2018

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service
Disaster hotel
Regent hotel has quite a few flaws both with the hotel and the staff. First of they do not answer by email, even though mail was sent a week before arrival. I also tried using the hotels contact scheme. Arriving the hotel, they had messed up the reservation and we ended up not getting what we have payed for, they did not even compensate for the mess up. The hotel is old and in shabby state and the staff is not very polite. I've been traveling around and staying in cheap hotels before, but this experience was probably one of the worst. Would not recommend this hotel.
Bodde her 1 natt i juli 2018

4/10 – Dårlig

Verifisert reisende

Likte: Romkomfort

10/10 – Utmerket

Bridget og New York

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This newly renovated Muthu hotel, The Regent, will please those who like to be within walking distance of the center. The rooms in the historic section are comfortably spacious with high ceilings and large windows. The new interior has mostly maintained historic elements with whimsical decor elements here and there.
Bodde her 1 natt i mai 2024

8/10 – Bra

Christine

Reiste med familie
Likte: Personale og service
Das Personal ist sehr freundlich und bemüht. Das Zimmer neu renoviert, aber aber etwas unsauber gearbeitet. Das Bett sehr bequem, Aussicht leider auf Hinterhof mit Küchengerüchen. Die Lage ist hervorragend, leider keine Parkmöglichkeit, nur auf öffentlichen Parkplätzen. Für ein paar Tage eine gute Unterkunft!
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Bailey

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
We were really disappointed with our stay. The lift was not in working condition, which should have been mentioned on the site when booking. Our room was tiny and the bed blocked the door to the bathroom, had we been any bigger there is no way we’d squeeze in. Staying on the 4th floor in May, for some odd reason the heat was still on in the hallways making the rooms very warm with no way to cool it off. There is also no parking on site and staff were very unclear about where to Park and actually advised us to park in a no overnight parking area. Overall this was definitely not worth the amount paid and I would not stay at this hotel chain again.
Bodde her 2 netter i mai 2024
Svar fra Dimple Munasayac den 26. mai 2024
Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced and appreciate the opportunity to address your concerns.We are sorry that the lift was not operational during your stay. We understand how this impacted your experience, and we will ensure such updates are communicated more effectively on our website.We also apologize for the discomfort caused by the size and layout of your room. Your comments will help us review our room configurations to improve guest comfort.Regarding the heat in the hallways, we regret that it was still on during your stay, making the rooms warm. We are currently reviewing our heating and cooling systems to prevent such issues in the future.Additionally, we do not have an on-site parking facility, and this information is mentioned on our website. We apologize if this was not clear and for any confusion caused by our staff regarding parking recommendations. We will work on improving our communication about parking options available nearby.We value your feedback and are committed to improving our services. We hope you will give us another chance to provide you with a better experience in the future. Please feel free to contact us directly if you have any further comments or if there is anything we can do to assist you

6/10 – Grei

Kathryn

Reiste med partner
The room was very small and the lighting was far too bright, no ambience..parking was a challenge to find somewhere within walking distance.
Bodde her 1 natt i mai 2024
Svar fra Dimple Munasayac den 26. mai 2024
Thank you for sharing your feedback about your recent stay with us. We appreciate your comments as they help us improve our services.We understand that you found the room to be too small and the lighting too bright. We apologize for any discomfort this may have caused and are reviewing our room configurations and lighting options to enhance the ambiance for our guests.Regarding parking, please note that we do not have an on-site parking facility. This information is mentioned on our website. We recommend guests use nearby parking options within walking distance and will work on providing clearer instructions to assist with this.We value your feedback and hope you will give us another opportunity to provide you with a more enjoyable stay in the future. Please feel free to contact us directly if you have any further comments or if there is anything we can do to assist you.

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel with great staff in a convenient location on the waterfront.
Bodde her 1 natt i mai 2024
Svar fra Dimps den 18. mai 2024
Dear James,Warm Greetings from Muthu Oban Regent Hotel!Thank you for taking the time to share your experience with us.We are also extremely elated to know that the attentive and personable service from the team has won your accolades. Thank you for your perfect rating and we would truly appreciate the privilege of providing you with another memorable experience.Truly yours,Dimps Munsayac

8/10 – Bra

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in Muthu Alexandra Oban hotel since its sister hotel Muthu Oban was being renovated. The hotel was great. Would stay again
Bodde her 1 natt i juli 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Over nighter
Receptionist informative and very pleasant. Room comfortable and clean. Breakfast, plenty of choice but a bit disappointing. Alot of the cooked food was, at most, tepid if not cold. My bacon was tough from being left in heat too long. Not a good way to start my day.
Bodde her 1 natt i november 2021
Svar fra Muthu Oban Hotel Team den 18. nov. 2021
Dear Guest, Thank you for choosing Muthu Oban Hotel for your stay. We would like to sincerely apologise for any inconvenience caused due to breakfast service. Your feedback was passed to the team in order to improve our standards. Should you decide to stay with us in the future, please do not allow this incident to deter you from visiting us again. We would like the opportunity to make up for the previous stay. Kind Regards,

10/10 – Utmerket

Alfred

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Bodde her 2 netter i oktober 2021
Svar fra Muthu Oban Hotel Team den 18. nov. 2021
Dear Alfred, Thank you for your wonderful review! We are so happy to learn that you enjoyed your stay with us. Hopefully see you again soon. Warm Regards,

2/10 – Forferdelig

Fiona

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Truly awful
Hotel is dated. Not clean. Needs refurbished. The shower is like a water canon. Not for the faint hearted. The wall was half papered. We got an 11 am check out. House keeping was chapping at 9am, hoovering outside the room early. Just awful The lady on reception was nice and helpful I would never return and never recommend it
Very slippy outside
Half papered wall
The bathroom
Yellow bath
Bodde her 1 natt i oktober 2021
Svar fra Muthu Oban Hotel Team den 18. nov. 2021
Dear Fiona, Thank you for staying with us at the Muthu Oban Hotel and leaving your comments. We take all the guests reviews very seriously as they contribute in the improvement of the service and a better future stay for our guests. We would like to sincerely apologise that the room was not up to the standard. We are in a process of refurbishment at the moment and we hope that this one experience will not deter you to visit us again and experience the positive changes made. Thanking you again and hope to see you back with us. Kind Regards,

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Better days !!
The hotel has seen better days and needs major investment to restore it to its former glory The Art Deco exterior and interior require major work. Some of the interior paintwork had been touched up however this had been done very badly and flooring curtains carpets and hand rails were smeared with white gloss paint all adding to the general feeling of being run down and uncared for! The lift was broken this wasn’t helpful as I have a heart condition and I struggled with the stairs . Our allocated room had seen better days and the noise from the extraction unit from a nearby restaurant was deafening but to be fair the receptionist we were promptly offered a choice of 2 alternative rooms . We opted for a room with a view to the harbour but this necessitated me struggling with another 2 flights of stairs !! The beds were comfortable and the linen and towels were clean. The shower worked well . The bathroom was clean and had been painted however the general appearance was spoiled again by smears of gloss paint on the flooring which any reputable painter and decorator would have removed . Breakfast was good and plentiful . Staff were friendly and helpful I think possibly to cover their embarrassment at the state of things . What a shame for this grand old building and the staff who work there ! Not to mention the guests ! In a strange way we are drawn to go back and see how things have worked out!
Bodde her 2 netter i oktober 2021
Svar fra farid den 13. okt. 2021
Dear Guest, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on room condition and fittings the same has been taken up with concerned person for the immediate remedial action. Soon we would be starting the refurb in your next visit you will find completely revamp. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

6/10 – Grei

Christine

Likte: Renhold og romkomfort
One night only.
Hotel was tired looking and seems to be going through a renovation. Our room was very clean and comfortable. Bathroom was excellent with a good powerful shower... once I managed to get it working!!! Breakfast was ok. Not a fan off deep fried sausages thiugh.
Bodde her 1 natt i oktober 2021
Svar fra farid den 11. okt. 2021
Dear Christine, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on breakfast the same has been taken up with Chef for the immediate remedial action. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

6/10 – Grei

Garry

Forretningsreisende
Likte: Renhold og personale og service
Budget hotel, needs upgraded
The reception was very friendly and efficient. The location of the hotel was really good. Sadly it’s run down and in need of an upgrade. The wall in my room was only partly wallpapered for some reason. The room was well equipped with tea/coffee and toiletries and was also clean. Not sure you can expect more for the price to be honest
Bodde her 1 natt i september 2021
Svar fra farid den 11. okt. 2021
Dear Garry, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on room condition and the same has been taken up with concerned person for the immediate remedial action. On your next visit you will find the completely revamp. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

4/10 – Dårlig

Simon

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Wouldnt do it again Smells of mould , one wall of bedroom only had 3 sheets of paper on it , so only half done And on and on No way on earth worth £90 a night
Bodde her 2 netter i september 2021
Svar fra farid den 12. okt. 2021
Dear Simon, Thank you fir taking time to give us your valuable feedback subsequent to your recent stay at our hotel. On behalf of our entire staff at Muthu Oban Hotel, we sincerely apologies for the stay experience at our hotel. i have taken seriously taken up your feedback with the concerned for immediate remedial action and assure you of non recurrence of the same in future. We appreciate your feedback and will certainly use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We once again apologies for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Best wishes, Muthu Oban Hotel

2/10 – Forferdelig

thomas

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
About room 1 socket at dressing table, no hooks for our jackets ,as they were wet , could not look out of window green mold , my husband could not get a shower was to wee, no shelf's below mirror ,no were to put our stuff ,no ironbound ,and iron ,not happy at all ,Mr,Mrs Little
Bodde her 2 netter i september 2021
Svar fra farid den 12. okt. 2021
Dear Thmoas, Thank you fir taking time to give us your valuable feedback subsequent to your recent stay at our hotel. On behalf of our entire staff at Muthu Oban Hotel, we sincerely apologies for the stay experience at our hotel. i have taken seriously taken up your feedback with the concerned for immediate remedial action and assure you of non recurrence of the same in future. We appreciate your feedback and will certainly use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We once again apologies for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Best wishes, Muthu Oban Hotel

6/10 – Grei

Sylvia

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
On arrival the manager was very jovial and standoffish . He gave us our key and off we went to our room when we got to our room there was only one bed we had asked for a double and a single as our son was with us . I went to change our room and the manager was coming up on the lift with another key which was fine , he took us to the room which he had to knock incase someone was in which was alarming in its self . There was no sea view but promised to change us over in the morning , on the morning my partner went to the front desk and the young girl who was pleasant said that it would not be a problem come back in and hour and the too Will be changed , we went for breakfast and came back she said it would be an hour so we went about our business and on arrival back at the hotel the manager took us to one side and said it wasn’t possible to change rooms or a refund . Which would have been fine if we hadn’t paid for the sea view on the first place , he offered an extra night which wasn’t feasible as we were both working the next day , totally ruined the feel good factor of why we were there to enjoy ourselves. I would give this hotel a body swerve and pay a bit more extra for somewhere else . Trust me I’m doing you a favour.
Bodde her 3 netter i juli 2021

6/10 – Grei

Ian

Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2021

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold og fasiliteter
Likte ikke: Personale og service
AVOID unless you want to be told on arrival (well the night before they had tried to ring once, whilst I was travelling there with no network) that you need to check out after 1 night (of a 4 night paid booking) as they are closing the hotel. Didn't care in the slightest I was left with nowhere to stay in Oban, no assistance or care, and not bothered at all when I told them I had paid upfront the full amount for 4 nights and out of pocket (they were also still advertising rooms for the dates they said were closed). Completely unreliable and unbothered, go anywhere else if you don't want to be scammed with terrible service and end up paying twice for accommodation. The only plus the night porter was lovely.
Bodde her 4 netter i januar 2020

4/10 – Dårlig

David

Likte ikke: Overnattingsstedets bygg og tilstand
NYE Disappointing stay
Hotel advertising images on hotels.com are not a true representation of the hotels condition. Our room 219 was in serious need of some TLC. The bathroom was unfinished, no extractor fan (wires hanging out the wall). There was also no mirror in bathroom. The bedroom decor was extremely dated, chipped and needing a refresh. Very basic and missing all additional room dressings that images show. At breakfast we were greeted by a very rude member of staff that made us feel uncomfortable about even being there! This hotel is not worth the money and we are extremely disappointed in the service and condition of the regent hotel.
Bodde her 1 natt i desember 2019

8/10 – Bra

Rajesh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful nice place for short stays near all amen
Nice hotel with easy access for short stays .
Bodde her 1 natt i desember 2019

8/10 – Bra

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant stay right in the centre.
The hotel was spot on for a relaxing two day break. Food was good and plentiful. Walking distance to the ferries,only five minutes away.very friendly and helpful staff. Thank you very much.
Bodde her 2 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful location, easy access to the ferries. The room was quite cold overnight and the heater did not seem to work.
Bodde her 1 natt i desember 2019

10/10 – Utmerket

Arran a reid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

10/10 – Utmerket

Arran a reid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Oban comfy rooms great prices excellent location
Very nice place to stay. Excellent location, great staff, comfortable, safe, economical. The food is also good in the restaurant.
Bodde her 2 netter i november 2019

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I would stay here any time in Oban
Perfect budget minded place to stay in Oban. Close to everything. The staff is wonderful the rooms comfortable And quiet. Safe for solo travelers. Food in the restaurant is good and well priced.
Bodde her 4 netter i november 2019

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay in Oban
Clean, comfortable, affordable, and safe. Very good location. Close to Ferry, bus, and town center. Nice food. Very kind staff.
Bodde her 3 netter i november 2019

8/10 – Bra

Alwyn

Likte: Renhold og romkomfort
Does what it says on the tin
Excellent location with good views. This hotel is rather dated, but in generally satisfactory condition, and for the price charged, a real bargain. Lift works well, room keys are keys, not cards, my room wasn’t double glazed, but hey, the rather old-fashioned heater worked well. Sink was in my small single room rather than in the shower/toilet room but no real inconvenience. Everywhere seemed clean, if worn. Breakfast very much standard fare, but the only real gripe was that the quality of food provided wasn’t all that good - but you certainly get more than you pay for.
Bodde her 2 netter i november 2019

6/10 – Grei

Verifisert reisende

Bodde her 3 netter i oktober 2019

8/10 – Bra

Luis

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All staying was good . Cozy hotel
Bodde her 4 netter i oktober 2019

6/10 – Grei

Andrew

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019

4/10 – Dårlig

Kelly og Iowa

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Pictures of the rooms offered are very different from what you end up with! Tried to get a different room & was told nothing else was available even though the hotel didn't appear fully booked. I could barely fil on the toilet or get into the shower. None of the chairs in our room were big enough for me to sit in. The elevator was another joke! Only myself & my luggage could fit into it, my husband had to ride up separately. Our view out of our window was of a trash alleyway. Not alot of parking close to the property for a disabled person to easily get into. Staff forgot to give us extra pillows 3 times, but was otherwise pleasant. Disappointed for sure!
Bodde her 1 natt i oktober 2019

2/10 – Forferdelig

david

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
dont do it go somewhere else
worst room I've experienced, worst bed I've experienced, windows paper thin can hear people outside till the early hours of the morning . had no sleep total waste of money would have been better sleeping in the car.
Bodde her 1 natt i oktober 2019

4/10 – Dårlig

Verifisert reisende

Bodde her 2 netter i oktober 2019

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold og personale og service
Lovely old artdecco building, but neglected. Rooms clean, but again in need of update and the en suite was pretty bad. Thought the extractor fan might explode if we left it on for too long.
Bodde her 1 natt i september 2019

8/10 – Bra

Ian

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i oktober 2019

8/10 – Bra

Catherine

Bodde her 2 netter i oktober 2019

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Property generally run down. Room small and a bit rough round the edges. However looked like bathroom recently refurbished, great shower, bed clean and comfy. Great value breakfast buffet.
Bodde her 1 natt i oktober 2019

4/10 – Dårlig

george

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bodde her 2 netter i september 2019

6/10 – Grei

Verifisert reisende

Bodde her 6 netter i september 2019

6/10 – Grei

Ruby

Reiste med familie
Bodde her 1 natt i september 2019

6/10 – Grei

John

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
An OK Oban hotel for a one night stay
An OK stay that could have been much better. Hotel has some character but needs some money spent on the fabric of the building that would make it great. Well placed in Oban, we stayed on a Sunday night and was quite quiet. Room was a wee bit grubby in places and could benefit from a deep clean. Shower and bathroom was good and breakfast was your average hot cooked buffet style food. Dinner was OK, you can tell the hotel is used to catering for bus parties, fairly basic food,and limited menu, but OK. Receptionist was really nice and welcoming, and is a good hotel to stay at in Oban for one night.
Bodde her 1 natt i september 2019
Svar fra RegentHotel den 18. sep. 2019
Thank you for your feedback!

8/10 – Bra

Grdon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A very pleasant stay. The sea view from our room was fantastic. The buffet breakfast was really good.
Bodde her 2 netter i september 2019
Svar fra RegentHotel den 18. sep. 2019
Thank you so much for your positive review!

4/10 – Dårlig

Sonja

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2019
Svar fra RegentHotel den 18. sep. 2019
Thank you for you review

6/10 – Grei

Markus

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2019
Svar fra Regent Hotel den 3. sep. 2019
We appreciate your good review, thank you!

8/10 – Bra

Rachel

Likte: Renhold og personale og service
Great location
Great location and got a lovely view of the harbour. It is a little tired and the beds aren’t that comfortable, but the staff are lovely and the rooms are clean. For the price and 1 night stay it was adequate
Bodde her 1 natt i august 2019
Svar fra jen den 27. aug. 2019
Thank you kindly for your review. We understand our hotel is a little tired in places but we assure you we are doing our best to update, it is just taking a little time. We hope you can understand this. We appreciate the kind review about our staff as they work very hard and it is great for them to get some appreciation. We hope to see you again.