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Anmeldelser av Home2 Suites by Hilton Alameda Oakland Airport

3 out of 5
Home2 Suites by Hilton Alameda Oakland Airport
1660 HARBOR BAY PARKWAY, Alameda, CA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 134 av totalt 207 anmeldelser." "
Rangering på 8 − Bra. 40 av totalt 207 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 207 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 207 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 207 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Whitney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean staff are really nice
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Tyler

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front desk manager was amazing and so were the rest of the staff. Customer service was off the charts and made us feel just like home!
Bodde her 2 netter i mai 2024
Svar fra GM-Nicoll den 28. mai 2024
Thank you for your glowing review! We're thrilled to hear that our front desk manager and the rest of our staff provided you with exceptional service during your stay. Ensuring that our guests feel at home is our top priority, and we're delighted that we could achieve this during your time with us. We'll be sure to pass along your kind words to our team, as they'll be thrilled to hear that their efforts made a difference in your experience. Should your travels bring you back to the area, we'd love to welcome you again for another memorable stay. Thank you for choosing us, and we hope to see you again soon!

2/10 – Forferdelig

Daisy

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra FrontDesk den 2. mai 2024
I'm sorry to hear that your experience fell short of your expectations... Please share your experience.

10/10 – Utmerket

Karen

Bodde her 1 natt i april 2024
Svar fra GM-Nicoll den 13. mai 2024
Thank you for sharing your positive feedback! If you have any other comments or questions, feel free to let me know.

10/10 – Utmerket

ANGELA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and modern. Breakfast was good.
Bodde her 2 netter i april 2024
Svar fra GM-Nicoll den 12. apr. 2024
It sounds like you had a wonderful experience during your stay! I'm glad to hear that the property exceeded your expectations and that you found the rooms spacious and well-equipped. It's also great that they accept pets, making it even more convenient for you. Thank you for sharing your positive feedback, and I hope you have the opportunity to visit again soon! If you have any other questions or need further assistance, feel free to let me know.

10/10 – Utmerket

Ruby

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property exceeded my expectations. I stayed for 2 days, due to my home being remodeled. The rooms are spacious, filled with all the necessities. It was truly a home away from home. It was a plus because they accept fur babies. The decor was lively and fun. I would definitely go back.
Bodde her 1 natt i februar 2024
Svar fra GM-Nicoll den 10. apr. 2024
It sounds like you had a wonderful experience during your stay! I'm glad to hear that the property exceeded your expectations and that you found the rooms spacious and well-equipped. It's also great that they accept pets, making it even more convenient for you. Thank you for sharing your positive feedback, and I hope you have the opportunity to visit again soon! If you have any other questions or need further assistance, feel free to let me know.

10/10 – Utmerket

Aaron

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Priscilla and the entire staff of the Home2 in Alameda CA were top notch...made my experience Amazing will certainly stay again
Bodde her 2 netter i mars 2024
Svar fra GM-Nicoll den 1. apr. 2024
It's great to hear that you had an amazing experience at the Home2 Suites in Alameda, CA, and that Priscilla and the entire staff provided excellent service. Thank you for sharing your positive feedback! If you ever need assistance with anything else or if you have any further comments, feel free to let me know. I'm here to help!

10/10 – Utmerket

Robin

Bodde her 1 natt i mars 2024
Svar fra GM-Nicoll den 23. apr. 2024
I'm glad to hear you had a 5-star experience! If you have any more feedback or if there's anything else I can assist you with, just let me know!

8/10 – Bra

Jena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved my stay there! It was clean, quiet, the staff was welcoming. My only complaint was the bed was hard! Felt like I was sleeping on a very firm cardboard box. My Lyft driver had said he had the same experience. I still still slept well though. So for a night or two it’s not bad considering everything else is fabulous.
Bodde her 2 netter i mars 2024
Svar fra GM-Nicoll den 15. mars 2024
Thank you for sharing your experience! I'm glad to hear that overall you enjoyed your stay, despite the firmness of the bed. Your feedback about the bed's firmness is valuable. If you have any other questions or need further assistance, feel free to let me know!

10/10 – Utmerket

Shanee

Forretningsreisende, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Great Property very clean. All staff were very nice and helpful
Bodde her 1 natt i mars 2024
Svar fra GM-Nicoll den 11. mars 2024
It's great to hear that you had a positive experience at the property and found it to be clean with helpful staff. If you have any other feedback or need assistance with anything else, feel free to let me know!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra GM-Nicoll den 8. mars 2024
Great to hear that you had a positive experience! If you have any other feedback or need assistance with anything else, feel free to let me know.

10/10 – Utmerket

Miriam

Bodde her 2 netter i februar 2024
Svar fra GM-Nicoll den 20. feb. 2024
Thank you for your rating! If you have any further comments or if there's anything else I can assist you with, please feel free to let me know.

10/10 – Utmerket

Ann Marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra GM-Nicoll den 20. feb. 2024
I'm glad to hear that you had an excellent experience! If you have any more feedback or if there's anything else I can assist you with, just let me know.

10/10 – Utmerket

sarah og FORTUNA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bistro bar over at Hampton is a minute away and good food. Very nice room and super quiet!
Bodde her 1 natt i februar 2024
Svar fra GM-Nicoll den 20. feb. 2024
It sounds like you had a positive experience at the Hampton hotel, particularly enjoying the nearby bistro bar and the quietness of the room. If you have any other feedback or if there's anything else you'd like to share about your stay, feel free to let me know!

10/10 – Utmerket

Bruce

Likte: Renhold og overnattingsstedets bygg og tilstand
nice
Bodde her 1 natt i januar 2024
Svar fra GM-Nicoll den 15. feb. 2024
Thank you for your feedback! If you have any further comments or if there's anything else we can assist you with, feel free to let us know. We're here to help!

6/10 – Grei

DIANA

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We had a great weekend up until the last morning. I went downstairs around 6:35 AM to ask if late check out was available as how I had been advised the day before. The girl at the front desk said yes I will not your room for 12:30 PM. One back upstairs in around 9 AM housekeeping was knocking on our door (I’m not sure why they were talking at 9 AM considering check out is at 11). I told her no we are doing late check out at 12:30. 11:05 AM. She was knocking on the door again. Then the front desk called and stated they don’t have a check out and I told them about when I went down earlier that morning and the girl said OK well we will give it to you but if you leave anytime after 1230 we will be charging, which is understandable, but not sure where the disconnect was of who I spoke to that morning. We were celebrating our ninth year anniversary, so it’s a bit upsetting to end it on such a note of the hotel hustling us all morning to check out. They were still going to get a good review from me up until now, even though we couldn’t sleep in yesterday either because you hear housekeeping yelling at each other in the hallway from room to room. I also wasn’t going to mention how we reserved and paid for a room with a view of the mountains and water yet all we got was a View of the building next-door. The rooms are nice. The hotel is nice, but beware of check out if you were requesting late, check out end of you if you request it when you book and pay.
Bodde her 2 netter i januar 2024
Svar fra GM-Nicoll den 29. jan. 2024
Thank you for sharing your detailed experience, and I'm sorry to hear that your anniversary celebration ended on a disappointing note. Miscommunication about late check-out and disturbances from housekeeping can indeed impact the overall experience. Your feedback provides valuable insights for the hotel to address such issues and improve their services. If you have any further comments or if there's anything specific you would like to share about the positive aspects of your stay, feel free to let me know.

8/10 – Bra

Nicol

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra GM-Nicoll den 29. jan. 2024
Thank you for providing a rating. If there's anything specific you'd like to highlight or share about your experience that influenced your rating, feel free to let me know. Your feedback is valuable for both future guests and the hotel itself.

10/10 – Utmerket

Julio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra GM-Nicoll den 26. jan. 2024
I'm glad to hear that you had a positive experience! If there's anything specific you enjoyed or if you have any additional comments about your stay, feel free to share. Your feedback is valuable!

10/10 – Utmerket

Miriam

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra GM-Nicoll den 22. jan. 2024
That's fantastic! If there's anything specific you enjoyed or if you have any comments you'd like to share about your experience, feel free to let me know. I'm here to help!

6/10 – Grei

Joachia

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 8 netter i januar 2024
Svar fra GM-Nicoll den 13. jan. 2024
I appreciate your rating. If there's anything specific you'd like to share about your experience or if you have any questions, feel free to let me know. I'm here to help!

10/10 – Utmerket

Arthur

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra GM-Nicoll den 8. jan. 2024
I'm glad to hear you had a fantastic experience! If there's anything else I can assist you with or if you have more feedback to share, please feel free to let me know.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2023
Svar fra GM-Nicoll den 5. jan. 2024
It seems like you've rated your experience as a 10 out of 10. If you have any specific feedback or if there's anything else you'd like to know or share about your stay, feel free to let me know!

10/10 – Utmerket

Johannes

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra GM-Nicoll den 2. jan. 2024
Thank you for your rating! If you have any specific feedback or further comments about your experience, feel free to share.

10/10 – Utmerket

Jeffrey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were great!
Bodde her 1 natt i desember 2023
Svar fra GM-Nicoll den 29. des. 2023
That's wonderful to hear! Friendly and helpful staff can truly make a stay more enjoyable. If there's anything specific you'd like to know or if you need further assistance, feel free to ask!

10/10 – Utmerket

Leonardo

Bodde her 1 natt i desember 2023
Svar fra GM-Nicoll den 29. des. 2023
It's fantastic to hear you had a wonderful stay! If there's anything else I can help you with or if you need further assistance, please feel free to let me know.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Bodde her 2 netter i desember 2023
Svar fra GM-Nicoll den 27. des. 2023
That's fantastic to hear! If you have any other feedback or need assistance with anything else, please don't hesitate to let me know.

10/10 – Utmerket

Sigrid

Bodde her 1 natt i desember 2023
Svar fra GM-Nicoll den 19. des. 2023
Thank you for your rating! If there's anything else you'd like to share or if you have any specific questions, feel free to let me know.

2/10 – Forferdelig

Cynthia

Forretningsreisende
I had my car break in at night when it is parked
Bodde her 1 natt i november 2023
Svar fra GM-Nicoll den 2. des. 2023
Hi Cynthia,I'm really sorry to hear about your car being broken into. Experiencing a break-in can be distressing and inconvenient. Remember to take care of yourself during this stressful time. If you need any further assistance or guidance, don't hesitate to seek help from local authorities or professionals who can support you through this situation.

2/10 – Forferdelig

Cynthia

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Mt car was broken into and lost all the stuff No good space for parking around
Bodde her 1 natt i november 2023
Svar fra GM-Nicoll den 28. nov. 2023
I'm really sorry to hear that your car was broken into. It can be a very distressing and violating experience. Report the break-in to the police as soon as possible. They can file a report, which might be necessary for insurance claims or future references. Remember to take care of yourself emotionally during this stressful time. It can be upsetting and frustrating to have your personal space violated. Please reach out me to directly if there is anything I can do for you.

10/10 – Utmerket

Ryan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra GM-Nicoll den 27. nov. 2023
That's great to hear! If you have any specific details about your stay that made it exceptional, feel free to share. Your feedback can be helpful for others considering this hotel.

10/10 – Utmerket

Amor

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra GM-Nicoll den 13. nov. 2023
It's great to hear that you enjoyed the location and found the room to be clean and modern. If you have any specific highlights or if there's anything you think could have been better, feel free to share. Additionally, if you have any questions or need further assistance, I'm here to help!

10/10 – Utmerket

David L.

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic location! Room was clean and very modern.
Bodde her 1 natt i november 2023
Svar fra GM-Nicoll den 13. nov. 2023
It's great to hear that you enjoyed the location and found the room to be clean and modern. If you have any specific highlights or if there's anything you think could have been better, feel free to share. Additionally, if you have any questions or need further assistance, I'm here to help!

10/10 – Utmerket

Lucy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a nice hotel with great rooms but it doesn’t really have any food options nearby. The hotel next door has a bistro but they have VERY limited options on their menu and the one night I decided to go there they were closed because apparently they “didn’t have anybody to work”. Overall the property is nice but if you don’t rent a car you’ll spend a fortune on food delivery.
Bodde her 2 netter i oktober 2023
Svar fra GM-Nicoll den 30. okt. 2023
It's good to hear that you found the hotel rooms nice, but I understand that the limited food options nearby can be frustrating, especially when the hotel's on-site options are also limited at times. If you have any specific questions or need further assistance, feel free to ask.

10/10 – Utmerket

Barry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was great
Bodde her 2 netter i oktober 2023
Svar fra GM-Nicoll den 23. okt. 2023
I'm glad to hear that you had a great experience! If you have any specific comments or details you'd like to share about what made your stay great, please feel free to let me know. Your feedback can be helpful for other travelers looking for a great place to stay.

10/10 – Utmerket

Kathleen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
BLUE ANGELS FUN & EXCITING WEEKEND
I enjoyed the stay it was very nice and peaceful. It’s a place where you just want to go and R-E-L-A-X, and that is EXACTLY WHAT I DID!! A shout out to the front desk Girl Jovy (“sounds just like Bon Jovie”) she was very accommodating and my son George and I will be back soon!!
Bodde her 1 natt i oktober 2023
Svar fra GM-Nicoll den 11. okt. 2023
It's wonderful to hear that you had such a relaxing and enjoyable stay at the hotel. Jovy and the staff seem to have made a positive impression on you, and it's always great to recognize excellent customer service. When you're ready to plan your return, don't hesitate to reach out to them. If you have any more questions or need assistance with anything else, feel free to ask. Your comfort and relaxation are a top priority!

8/10 – Bra

Bing

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra GM-Nicoll den 6. nov. 2023
Thank you for your rating. If there are any aspects of your stay that you'd like to share or if you have any questions or need assistance with anything, please don't hesitate to let me know. I'm here to help!

10/10 – Utmerket

Tia

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best experiences my family and I have had at a hotel. Very clean, every time I walked into the building it’s smelled like bleach. I will be returning with my family!
Bodde her 3 netter i september 2023
Svar fra GM- Nicoll den 3. okt. 2023
I'm thrilled to hear that you and your family had such a positive experience at the hotel and found it exceptionally clean. Cleanliness is a crucial aspect of any hotel stay, and it's great to know that the staff at this hotel maintains a high standard. It's also wonderful that you're planning to return with your family; it sounds like you had a memorable and enjoyable stay. If you have any more feedback or experiences to share in the future, don't hesitate to do so. Enjoy your future stays!

8/10 – Bra

Jane

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property is relatively new so it’s clean and conveniently located - however there are a lot of car break-ins in the area so do not leave anything in your vehicle. The evening / night staff was not the most responsive
Bodde her 1 natt i september 2023
Svar fra GM-Nicoll den 25. sep. 2023
Thank you for sharing your experience. It's great to hear that you found the property clean and conveniently located. However, it's important to be cautious about car break-ins, as you mentioned. It's always a good practice to avoid leaving valuables in your vehicle, especially in areas where such incidents are known to occur.Your feedback about the evening/night staff not being the most responsive is valuable. This can help the hotel management identify areas for improvement in their service. If you have any further comments or questions, feel free to share them. Your input is appreciated!

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Water bottle fillers in the upper hallways, nice touch!
Bodde her 1 natt i september 2023
Svar fra GM-Nicoll den 4. sep. 2023
Thank you for sharing your feedback about the water bottle fillers in the upper hallways. It's great to hear that you appreciated this convenient feature during your stay. Staying hydrated is important, and these fillers can be a valuable amenity for guests.If you have any more comments or if there's anything else you'd like to share or inquire about, please feel free to do so. We're here to ensure that your future stays are just as enjoyable, and your feedback is greatly appreciated.

10/10 – Utmerket

Anne

Bodde her 1 natt i august 2023
Svar fra GM-Nicoll den 4. sep. 2023
Thank you for your perfect rating! We're delighted to hear that you had such a wonderful experience during your stay. If you have any more comments or if there's anything else you'd like to share or inquire about, please feel free to do so. We look forward to providing you with another excellent experience during your future stays!

10/10 – Utmerket

Leanne og Clovis

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love this property! It is located in a very safe and secure part of Oakland, backing up to the Oakland airport. Although it is very close to the airport, you rarely hear the planes flying overhead. This location is especially nice on weekends, as it is located in the heart of a business district that is closed on Saturday and Sunday. The staff is very friendly and the location is very clean. We will be back!
Bodde her 1 natt i august 2023
Svar fra Nicoll- GM den 21. aug. 2023
Thank you for your glowing review of the property! It's wonderful to hear that you love this location and find it safe and secure. The proximity to the airport and the lack of plane noise are added bonuses. The fact that it's situated in a quieter business district on weekends adds to the charm.We appreciate your compliments about the staff's friendliness and the overall cleanliness of the property. Your kind words motivate us to continue providing excellent service.We look forward to welcoming you back on your next visit. If you ever have more feedback or any specific requests, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities!

6/10 – Grei

Daisy

Likte: Personale og service
Bodde her 1 natt i august 2023
Svar fra Nicoll-GM den 21. aug. 2023
Thank you for providing a rating of 3 out of 5 stars for your experience. If you have any specific comments or feedback about your stay that contributed to this rating, please feel free to share. Your input is valuable and helps us understand areas where we can improve to provide a better experience for our guests. We hope to have the opportunity to serve you better in the future.

10/10 – Utmerket

DK

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We liked everything about our stay, except for the how charge for parking.
Bodde her 1 natt i juli 2023
Svar fra GM- Nicoll den 31. juli 2023
Thank you for staying with us and for the positive feedback. We started charging for parking in the beginning of this year. Our apologies of you were not aware of the parking fee. We hope you consider staying with us again. We look forward to welcoming you back in the future.

10/10 – Utmerket

Rodolfo

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and convenient. Nice little gym and liked the breakfast included. The staff was also friendly.
Bodde her 1 natt i juli 2023
Svar fra GM- Nicoll den 31. juli 2023
Thank you for staying with us and for the positive feedback. We look forward to welcoming you back.

10/10 – Utmerket

Jason og San leandro

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really nice hotel. Modern, clean, nice staff
Bodde her 2 netter i juli 2023
Svar fra GM- Nicoll den 31. juli 2023
Thank you for staying with us and for the positive review. We look forward to welcoming you back soon.

10/10 – Utmerket

Phat

Bodde her 1 natt i juni 2023
Svar fra GM- Nicoll den 31. juli 2023
Thank you for the awesome review, We are thrilled you enjoyed your stay with us. We look forward to welcoming you back.

10/10 – Utmerket

Kathleen

Bodde her 1 natt i mai 2023

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Not so sure about this place, dont think ill come
The check in part wasnt so good they charged my twice and had to fix. And tried to charge me for parking per night
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Ronald

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay - Wonderful Breakfast
Big refrigerator. Stay of the art gym 24 hours (1 room). Reasonably priced. Not noisy. Quiet. No aircraft noise. Sauna shared with Hampton Inn across the street.
Bodde her 1 natt i april 2023
Svar fra Home2 den 3. mai 2023
Good morning and thank you for choosing our hotel for your stay, we appreciate all of your good comments and feedback. We hope to see you soon again.

10/10 – Utmerket

Craig

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, comfortable, we enjoyed the stay
Bodde her 1 natt i mai 2023
Svar fra Home2 den 3. mai 2023
Good morning and thank you for choosing our hotel for your stay, we appreciate all of your good comments and feedback. We hope to see you soon again.