Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY
Anmeldelser
8,4
Veldig bra
Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 514 av totalt 1003 anmeldelser." "
10 – Utmerket
514
Rangering på 8 − Bra. 266 av totalt 1003 anmeldelser." "
8 – Bra
266
Rangering på 6 − Grei. 117 av totalt 1003 anmeldelser." "
6 – Grei
117
Rangering på 4 − Dårlig. 53 av totalt 1003 anmeldelser." "
4 – Dårlig
53
Rangering på 2 − Forferdelig. 53 av totalt 1003 anmeldelser." "
2 – Forferdelig
53
8,8/10
Renhold
9,0/10
Personale og service
8,6/10
Fasiliteter
8,4/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
6/10 – Grei
Mayra
27. mai 2024
Likte: Overnattingsstedets bygg og tilstand
Mayra
Bodde her 2 netter i mai 2024
8/10 – Bra
Mayra
Reiste med partner, Reiste med familie
27. mai 2024
Likte: Renhold og personale og service
Mayra
Bodde her 1 natt i mai 2024
Svar fra Rocker den 28. mai 2024
Dear Mayra,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Dominic
Reiste med partner, Reiste med en gruppe
25. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time and I will be back for sure!
Dominic
Bodde her 4 netter i mai 2024
Svar fra Rocker den 27. mai 2024
Dear Dominic,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
8/10 – Bra
Maria fernanda
Reiste med familie og små barn
25. mai 2024
Likte: Personale og service og fasiliteter
Falta mantenimiento en habitaciones
Maria fernanda
Bodde her 3 netter i mai 2024
Svar fra Rocker den 27. mai 2024
Hola Maria Fernanda,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes.¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
8/10 – Bra
Horacio
Reiste med partner
25. mai 2024
Likte: Renhold og personale og service
No nightclub.
Horacio
Bodde her 2 netter i mai 2024
Svar fra Rocker den 27. mai 2024
Dear Horacio,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
8/10 – Bra
Martha Norma
Reiste med familie
23. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All staff was amazing, very attentive and excellent service. Everything was perfect.
Martha Norma
Bodde her 4 netter i mai 2024
Svar fra Rocker den 23. mai 2024
Dear Rockers,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately in all the aspect now. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
8/10 – Bra
Neville
Reiste med partner
23. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hard Rock Cafe is not the most luxurious hotel. It’s small with limited facilities and its old. The staff are very good, spa is great and the pool area is good. For the price I would recommend staying here. It’s surprisingly good.
Neville
Bodde her 4 netter i mai 2024
Svar fra Rocker den 23. mai 2024
Dear Rockers,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately in all the aspect now. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Gerardo
22. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything very nice !
Gerardo
Bodde her 2 netter i mai 2024
Svar fra Rocker den 23. mai 2024
Hola Rockstar,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
8/10 – Bra
Charlenne
20. mai 2024
Likte: Renhold og personale og service
Charlenne
Bodde her 2 netter i mai 2024
Svar fra Rocker den 23. mai 2024
Dear Rockers,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately in all the aspect now. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
2/10 – Forferdelig
Gary og Van Nuys
20. mai 2024
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Super old property, food was terrible, after each restaurant you must go bathroom for sure.
Gary
Bodde her 2 netter i mai 2024
Svar fra Rocker den 21. mai 2024
Dear GaryThank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately in all the aspect now. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Anita
Reiste med familie
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo excelente
Menos las almohadas no son cómodas
Anita
Bodde her 4 netter i mai 2024
Svar fra Rocker den 21. mai 2024
Hola Anita,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes. ¡Tengan por seguro que nos vamos a esforzar mucho para alcanzar esas 5 burbujas que tanto nos encantan!¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Ricardo Enrique
Reiste med partner
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El personal muy amable y servicial. El trato por el VIP y el late check-out increible.
Ricardo Enrique
Bodde her 1 natt i mai 2024
Svar fra Rocker den 21. mai 2024
Hola Ricardo,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
8/10 – Bra
Vivi
Reiste med partner
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es un lugar muy agradable y sus restaurante tienen muy bien servicio y calidad, en si todo lo que se come y las bebidas estuvieron muy buenas
Vivi
Bodde her 2 netter i mai 2024
Svar fra Rocker den 21. mai 2024
Hola Vivi,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes. ¡Tengan por seguro que nos vamos a esforzar mucho para alcanzar esas 5 burbujas que tanto nos encantan!¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Roman
14. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Roman
Bodde her 3 netter i mai 2024
Svar fra Rocker den 15. mai 2024
Dear Roman,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
6/10 – Grei
Shannon
Reiste med partner
13. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property over all was ok. Breakfast buffet was cold a couple days and it would take for ever for them to refill some of the items.
Shannon
Bodde her 3 netter i mai 2024
Svar fra Rocker den 15. mai 2024
Dear Shannon,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Paola Jimenez
Reiste med familie
13. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo increíble, sobre todo el trato del personal.
Paola Jimenez
Bodde her 3 netter i mai 2024
Svar fra Rocker den 13. mai 2024
Hola Rockstar,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
6/10 – Grei
Alan
13. mai 2024
Likte: Renhold og personale og service
Alan
Svar fra Rocker den 15. mai 2024
Hola Alan,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes. ¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
8/10 – Bra
francisco
12. mai 2024
Likte: Renhold, personale og service og fasiliteter
La cercanía con la playa / habitaciones es cómodo me encanto los chicos de las amenidades en especial los de la alberca y volibol
No me gusto que es pequeño y hacen separaciones y apartado de espacios para miembros de su club vacacional
francisco
Bodde her 2 netter i mai 2024
Svar fra rOCKER den 15. mai 2024
Hola ,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes.¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Edgar
12. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente servicio, playa, mascotas, comida, concepto, musica y decoracion Rock. Me encantó
Edgar
Bodde her 2 netter i mai 2024
Svar fra Rocker den 13. mai 2024
Hola EdgarMuchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
8/10 – Bra
Leticia
Reiste med familie
12. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff gives great customer service and everyone is very friendly & helpful. We arrived on a Friday, and unfortunately by Sunday afternoon we got sick from something we had eaten. Other guest who came to the wedding got sick too :(
We never left the property, we had all the meals there. It’s very important to extreme safety measures when handling/having food seating outdoors for the guests. It will be greatly appreciated
Leticia
Bodde her 4 netter i mai 2024
Svar fra Rocker den 12. mai 2024
Hello Leticia,We are very saddened to know that despite the good parts of your trip, we felt short into getting the perfect score. Our service is recognized for being excellent, certainly, your insights do not correspond to the great experience that others have and we feel very sorry. We offer you our sincerest apologies for any discomfort in your perception, and what you mentioned has been channeled to the pertinent departments for follow-up. We highly appreciate this feed back, we have informed upper management in order to avoid any similar inconvenience in the future and hope that you would reconsider coming into our establishment to give us another try. Please if you want to shear more information, we are available at the oficial chanelsThank you so much for choosing us as your host.Cordially,Customer Service
4/10 – Dårlig
Catherine
Reiste med partner
11. mai 2024
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Small property with nothing to do at night. One bar in evening. Shows at night were ok.
Catherine
Bodde her 2 netter i april 2024
Svar fra Rocker den 12. mai 2024
Hello Catherine,We are very saddened to know that despite the good parts of your trip, we felt short into getting the perfect score. Our service is recognized for being excellent, certainly, your insights do not correspond to the great experience that others have and we feel very sorry. We offer you our sincerest apologies for any discomfort in your perception, and what you mentioned has been channeled to the pertinent departments for follow-up. We highly appreciate this feed back, we have informed upper management in order to avoid any similar inconvenience in the future and hope that you would reconsider coming into our establishment to give us another try. Please if you want to shear more information, we are available at the oficial chanelsThank you so much for choosing us as your host.Cordially,Customer Service
10/10 – Utmerket
Nathan
Reiste med familie og små barn
9. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The shows were great
Nathan
Bodde her 2 netter i mai 2024
Svar fra Rocker den 9. mai 2024
Dear Nathan,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
8/10 – Bra
Kevin
8. mai 2024
Kevin
Bodde her 1 natt i mai 2024
Svar fra Rocker den 28. mai 2024
Dear Kevin,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
8/10 – Bra
Juan Armando Barrera
Reiste med familie og små barn
6. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Una buena opcion para hospedarte en general toda una buena experiencia , creo que lo que hace falta es un mejor equipo de animacion pero todo lo demas muy bien ...
Juan Armando Barrera
Bodde her 5 netter i april 2024
Svar fra Rocker den 6. mai 2024
Hola Juan,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes. ¡Tengan por seguro que nos vamos a esforzar mucho para alcanzar esas 5 burbujas que tanto nos encantan!¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Javier Padilla og tepatitlán
Reiste med en gruppe
6. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es buen hotel, limpio y cómodo sus habitaciones, solo falta un menu de almohadas mejor
Su comida y servicio muy bueno
Javier Padilla
Bodde her 4 netter i mai 2024
Svar fra Rocker den 6. mai 2024
Hola Javier,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes. ¡Tengan por seguro que nos vamos a esforzar mucho para alcanzar esas 5 burbujas que tanto nos encantan!¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
4/10 – Dårlig
Marzi
Reiste med familie og små barn
5. mai 2024
Likte: Renhold og personale og service
Very poor quality of food for all the restaurants! Three out of four people in our family got stomach issue and sick the second day we arrived for three days after!
Marzi
Bodde her 7 netter i april 2024
Svar fra Rocker den 6. mai 2024
Hello Marzi,We are very saddened to know that despite the good parts of your trip, we felt short into getting the perfect score. Our service is recognized for being excellent, certainly, your insights do not correspond to the great experience that others have and we feel very sorry. We offer you our sincerest apologies for any discomfort in your perception, and what you mentioned has been channeled to the pertinent departments for follow-up. We highly appreciate this feed back, we have informed upper management in order to avoid any similar inconvenience in the future and hope that you would reconsider coming into our establishment to give us another try. Please if you want to shear more information, we are available at the oficial chanelsThank you so much for choosing us as your host.Cordially,Customer Service
10/10 – Utmerket
Juan Carlos
5. mai 2024
Likte: Renhold og personale og service
Buen hotel solo que ya no vale tanto la pena como antes bajaron calidad
Juan Carlos
Bodde her 2 netter i mai 2024
Svar fra Rocker den 9. mai 2024
Hola Juan Carlos,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes. ¡Tengan por seguro que nos vamos a esforzar mucho para alcanzar esas 5 burbujas que tanto nos encantan!¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
8/10 – Bra
Feliciano
1. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great
Feliciano
Bodde her 5 netter i april 2024
Svar fra Rocker den 2. mai 2024
Dear Feliciano,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
2/10 – Forferdelig
Jimmy Dean
1. mai 2024
Jimmy Dean
Bodde her 7 netter i april 2024
Svar fra Rocker den 23. mai 2024
Hello Jimmy,We are very saddened to know that despite the good parts of your trip, we felt short into getting the perfect score. Our service is recognized for being excellent, certainly, your insights do not correspond to the great experience that others have and we feel very sorry. We offer you our sincerest apologies for any discomfort in your perception, and what you mentioned has been channeled to the pertinent departments for follow-up. We highly appreciate this feed back, we have informed upper management in order to avoid any similar inconvenience in the future and hope that you would reconsider coming into our establishment to give us another try. Please if you want to shear more information, we are available at the oficial chanelsThank you so much for choosing us as your host.Cordially,Customer Service
10/10 – Utmerket
Adriana
Reiste med familie
29. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nos la pasamos increíble! El personal muy amable y la experiencia de 5 estrellas. Fuimos a festejar un cumpleaños y desde el recibimiento hubo un servicio superior a lo esperado. La habitación estaba decorada, todo el staff involucrado. Nos quedamos con ganas de más! Gracias!
Adriana
Bodde her 2 netter i april 2024
Svar fra Rockstar den 1. mai 2024
Hola Adriana,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
8/10 – Bra
Tarquino Salvador og Henderson
Reiste med partner
29. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is a beautiful beachfront property, could use some refreshing, the staff is amazing but stay away from the legendary club people they will not leave you alone even you asked them to do so. Restaurants are great food and drinks are always delicious.
Tarquino Salvador
Bodde her 3 netter i april 2024
Svar fra Rocker den 1. mai 2024
Dear Salvador,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately in all the aspect now. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
8/10 – Bra
Alicia
Reiste med familie, Reiste med en gruppe
29. apr. 2024
Likte: Renhold, personale og service og fasiliteter
we liked walking the beach, we enjoyed the pool area & we loved the activity team. the wait staff at the pool and Ciao were great. the Zen seemed a little up tight as we only wanted was some appetizers. we really enjoyed the Micheal Jackson tribute so good. sad we missed Bruno Mars.
what we didn’t like was being told for room service of coffee would be 45 minutes so we just got our own. coffee in the room could have been better.
overall we loved our stay at the Hard Rock!
Alicia
Bodde her 5 netter i april 2024
Svar fra Rocker den 1. mai 2024
Dear Alicia,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team.We will also pay close attention to all your feedback & recommendations to make sure next trips we can achive the perfect score and surpass your expectations greately in all the aspect now. We thank you for choosing us, and please know our doors will always be open for you.See you soon! "This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Peter J.
Reiste med partner
29. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall Excellent, pleasant stay with great experience and great staffs.
Would definitely stay again.
Peter J.
Bodde her 2 netter i april 2024
Svar fra Rocker den 1. mai 2024
Dear Peter,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Carmen Margarita
29. apr. 2024
Carmen Margarita
Bodde her 3 netter i april 2024
Svar fra Rockstar den 21. mai 2024
Hola Carmen,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
6/10 – Grei
Amir
27. apr. 2024
Likte: Overnattingsstedets bygg og tilstand
Amir
Bodde her 5 netter i april 2024
Svar fra Rocker den 1. mai 2024
Hello AmirWe are very saddened to know that despite the good parts of your trip, we felt short into getting the perfect score. Our service is recognized for being excellent, certainly, your insights do not correspond to the great experience that others have and we feel very sorry. We offer you our sincerest apologies for any discomfort in your perception, and what you mentioned has been channeled to the pertinent departments for follow-up. We highly appreciate this feed back, we have informed upper management in order to avoid any similar inconvenience in the future and hope that you would reconsider coming into our establishment to give us another try. Please if you want to shear more information, we are available at the oficial chanelsThank you so much for choosing us as your host.Cordially,Customer Service
8/10 – Bra
Andrew Thomas
Reiste med partner
24. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love Vallarta Hard Rock, turned off by obnoxious Legendary sales representatives. Time to move on to new experience.
Andrew Thomas
Bodde her 7 netter i april 2024
Svar fra Rocker den 28. apr. 2024
Hello Andrew Thomas,We are very saddened to know that despite the good parts of your trip, we felt short into getting the perfect score. Our service is recognized for being excellent, certainly, your insights do not correspond to the great experience that others have and we feel very sorry. We offer you our sincerest apologies for any discomfort in your perception, and what you mentioned has been channeled to the pertinent departments for follow-up. We highly appreciate this feed back, we have informed upper management in order to avoid any similar inconvenience in the future and hope that you would reconsider coming into our establishment to give us another try. Please if you want to shear more information, we are available at the oficial chanelsThank you so much for choosing us as your host.Cordially,Customer Service
10/10 – Utmerket
Tiffany og Ensenada
Reiste med familie
23. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La comida estuvo riquísima, las instalaciones hermosas, los camastros de la playa extremadamente cómodos, fuimos por viaje familiar y la verdad todo fue excelente, excepto la espera en el check in
Tiffany
Bodde her 3 netter i april 2024
Svar fra Rocker den 23. apr. 2024
Hola Tiffany,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes.¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
8/10 – Bra
Jose
23. apr. 2024
Jose
Bodde her 4 netter i april 2024
Svar fra Rocker den 13. mai 2024
Hola Jose,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes. ¡Tengan por seguro que nos vamos a esforzar mucho para alcanzar esas 5 burbujas que tanto nos encantan!¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Gerardo
Reiste med familie
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Una excelente experiencia, la comida, habitacion, instalaciones
Gerardo
Bodde her 4 netter i april 2024
Svar fra Rocker den 22. apr. 2024
Hola GerardoMuchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
6/10 – Grei
Brian Robert
Reiste med partner
21. apr. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
I left a package to be sent to my home in the USA with a concierge sitting up by the VIP lounge. This was on Thursday April 18 - the day we checked out. He was supposed to email me right away with the shipping charges and information. I've received nothing.
Brian Robert
Bodde her 7 netter i april 2024
Svar fra Rocker den 23. apr. 2024
Hello Mr. BrianThank you so much for the information, we are very sorry for all the situacion.We already talked with the concierge department and they already send the package to your address. Cordially,Customer Service
10/10 – Utmerket
Tracy
Reiste med partner
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff entertainment was excellent. The dining no reservations menu in each restaurant were wide and had lots of variety food was excellent.Definitely would return to the hard rock.
Tracy
Bodde her 7 netter i april 2024
Svar fra Rocker den 21. apr. 2024
Dear Tracy,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Christopher Aaron
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Christopher Aaron
Bodde her 7 netter i april 2024
Svar fra Rocker den 12. mai 2024
Dear Christopher,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
10/10 – Utmerket
ernesto
16. apr. 2024
ernesto
Bodde her 3 netter i april 2024
Svar fra Rocker den 6. mai 2024
Hola Ernesto,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
10/10 – Utmerket
olga
Reiste med familie, Reiste med en gruppe
15. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is great location and convenient for visiting other places. I love the beats 💓
olga
Bodde her 5 netter i april 2024
Svar fra Rocker den 15. apr. 2024
Dear Olga,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
8/10 – Bra
Monserrat
Reiste med familie og små barn, Reiste med familie
14. apr. 2024
Likte: Fasiliteter
La playa y la atencion al cliente
Monserrat
Bodde her 4 netter i mars 2024
Svar fra Rocker den 15. apr. 2024
Hola Rockstar,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
10/10 – Utmerket
Moises M
11. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Moises M
Bodde her 4 netter i februar 2024
Svar fra Rocker den 2. mai 2024
Hola Moises,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
10/10 – Utmerket
Yadira
Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
11. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hard Rock in Vallarta was amazing, Staff I was super friendly, lots of options for dinning. Beach front Hotel with amazing views.
Yadira
Bodde her 3 netter i april 2024
Svar fra Rocker den 11. apr. 2024
Dear Yadira,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"
6/10 – Grei
Jorge
11. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mientras el hospedaje, el personal que esta en su recepción y alrederodes insistia en vender un paquete para delfines, asi como para hacerte socio el cual revibi en varias ocasiones llamadas muy temprano a la habitacion y tambien era molesto pasar por recepción ya que te sentias acosado por el personal para venderte paquetes
Jorge
Bodde her 4 netter i april 2024
Svar fra Rocker den 12. apr. 2024
Hola Jorge,Muchas gracias por su reseña; nos complace leer que esta estancia estuvo increíble y llena de emociones. Agradecemos saber que la calidad del servicio de nuestros rockeros hizo una visita única y con gusto compartiremos sus comentarios para seguir motivando a nuestro equipo a dar lo mejor.Sin embargo tambien tomamos en cuenta sus recomendaciones y seran dirigidas a los deparamentos pertinentes. ¡Tengan por seguro que nos vamos a esforzar mucho para alcanzar esas 5 burbujas que tanto nos encantan!¡Reciban un saludo de todo el staff y será un placer recibirlos de nueva cuenta!¡Sigan Rockeando!“Esta reseña fue respondida en nombre de Gerencia General - Hard Rock Hotel Vallarta"
10/10 – Utmerket
Mauricio
Reiste med partner
10. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo excelente, el servicio, las amenidades, las comidas y las bebidas de buena calidad.
Buena limpieza y atención personalizada,
Mauricio
Bodde her 2 netter i april 2024
Svar fra Rocker den 10. apr. 2024
Hola Mauricio,Muchas gracias por su opinión, nos hace felices saber que su experiencia fue grandiosa durante esta visita.Agradecemos en gran manera los comentarios y las menciones especiales para nuestro staff. Esperamos verlos pronto para seguir sumando experiencias inolvidables y recuerden que esta siempre será su casa.¡A seguir rockeando!“Esta reseña fue respondida en nombre de Gerencia General de Hard Rock Hotel Vallarta"
10/10 – Utmerket
Derek
Reiste med familie
9. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s an older resort, but has a vibe you’re not likely to get anywhere else. Rock on!
Derek
Bodde her 1 natt i april 2024
Svar fra Rocker den 10. apr. 2024
Dear Derek,Thank you very much for all the kind words and the fantastic experiences shared.We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, rest assured we will acknowledge our team. We thank you for choosing us, and please know our doors will always be open for you.See you soon & keep on rocking!"This review was answered on behalf of the General Management - Hard Rock Hotel Vallarta"