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Anmeldelser av Wingate By Wyndham Niagara Falls

3 out of 5
Wingate By Wyndham Niagara Falls
333 Rainbow Blvd, Niagara Falls, NY

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 899 av totalt 2581 anmeldelser." "
Rangering på 8 − Bra. 664 av totalt 2581 anmeldelser." "
Rangering på 6 − Grei. 470 av totalt 2581 anmeldelser." "
Rangering på 4 − Dårlig. 289 av totalt 2581 anmeldelser." "
Rangering på 2 − Forferdelig. 259 av totalt 2581 anmeldelser." "

7,2/10

Renhold

7,8/10

Personale og service

7,2/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Naveen

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Didn’t get rooms on the same floor though I had booked 3 rooms
Bodde her 1 natt i mai 2024

6/10 – Grei

Angelique

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We smelled marihuana in the room. At first the reception employee and manager wouldn't give us another room even though we have 3 kids. Only if we would pay 300 dollar per night extra. Concierge was a great guy. Eventually they offered us a clean room without extra cost.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Inge

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Keep the good service
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 14. mai 2024
Thank you Inge for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 – Utmerket

Akhil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you for your hospitality and giving flexible parking options
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 14. mai 2024
Thank you Akhil for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 – Bra

Yanick

Likte: Personale og service og overnattingsstedets bygg og tilstand
El colchón tenía manchas amarillas
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 14. mai 2024
Thank you Yanick for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please, safe travels.

10/10 – Utmerket

Gourab

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location of the property is excellent. Very near to Niagara falls. Parking charges $10 per night. Should be less for guests.
Bodde her 2 netter i mai 2024
Svar fra Lenny GM den 13. mai 2024
Thank you Gourab for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 – Utmerket

Varun

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is worth the price I paid. It’s very close to the niagra falls plus good Indian food dining options in walking distance as well.
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 13. mai 2024
Thank you Varun for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 – Utmerket

Sonia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tis property is very affordable, it’s clean and the staff is great
Bodde her 2 netter i mai 2024
Svar fra Lenny GM den 13. mai 2024
Thank you Sonia for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 – Utmerket

Cassandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff they were great
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 13. mai 2024
Thank you Cassandra for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

2/10 – Forferdelig

Ankit

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Lenny GM den 13. mai 2024
Thank you Ankit for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please safe travels to you.

8/10 – Bra

Srushti

Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 13. mai 2024
Thank you Srushi for your response. We are pleased to see you enjoyed your stay with us. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 – Utmerket

Abdiel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We could clearly hear the noise from other rooms.
Bodde her 3 netter i mai 2024
Svar fra Lenny GM den 12. mai 2024
Thank you Abdiel for your response. We are happy you enjoyed your stay with us. I will share your feedback with our leadership teams and we apologize for any inconveniences. Please, safe travels.

8/10 – Bra

Jochen

Likte: Renhold
Zimmertür klemmt und die Bettwäsche ist von der Größe nicht passend zum Bett.
Bodde her 2 netter i mai 2024
Svar fra Lenny GM den 11. mai 2024
Thank you Jochen for your response. We are so happy to hear that you enjoyed your stay with us. Please, safe travels to you,

8/10 – Bra

Virginia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 12. mai 2024
Thank you for your response Virginia. We appreciate your feedback and are so happy you enjoyed your stay with us. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 – Bra

Miguelina

Reiste med familie
It actually wasn¨t bad
Bodde her 2 netter i mai 2024
Svar fra Lenny GM den 11. mai 2024
Thank you Miguelina for your response. We are so happy to hear that you enjoyed your stay with us. Please, safe travels to you,

8/10 – Bra

Beth

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel itself was fine. Lots of parking though a lower curb to roll luggage to vehicles would be better for those like me with mobility issues. The breakfast was great with 2 proteins and lots of accessories. But what I found most strange was I couldn’t get a late check out. Everywhere else I’ve stayed will always allow a moon from 11am checkout. I even offered to pay more but was told the hotel was sold out so no I couldn’t and the hotel had a no late check out policy. There was A/C and black out curtains, but if you’re a light sleeper I’d say bring ear plugs voices really carried. It was great that the room had and provided coffee and accessories with a bar fridge and microwave. The room was quite large with a dining table and 2 chairs and a desk. Also a house phone to get the wifi info. I had forgotten to request a bathroom with grab bars so to be safe brought a toilet assist which sits on the bowl to raise me higher so I can get up easier. The toilets I’d say were lower than average and without my aid I couldn’t have used the toilet in my room. The toilet paper was also extremely low. The toilets were like from a kindergarten classroom, that low. On the whole I rate it 8/10. The staff were friendly and polite and it’s is obviously a very popular hotel!
Bodde her 2 netter i mai 2024
Svar fra Lenny GM den 10. mai 2024
Thank you Beth for your response. We are happy to hear you enjoyed your stay with us. I will share your feedback with our staff as they will be encouraged. We love to hear from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
nice property blocks from the falls and big breakfast
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 11. mai 2024
Thank you William for your response. We are so happy to hear that you enjoyed your stay with us I will pass your comments along to the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls, safe travels to you,

10/10 – Utmerket

Kristy

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a great location. This is our second stay, and I recommended it to my friends and family. We came with family and got multiple rooms this time. Very clean and spacious. Breakfast is awesome. The only thing is the front desk staff /mgr is a bit aloof. He doesn't like to answer tourist questions, it seems.
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 10. mai 2024
Thank you Kristy for your response. We are happy to hear you enjoyed your stay with us. I will share your feedback with our staff as they will be encouraged. We love to hear from our guests, we do apologize for the issue at the desk, we strive to provide excellent customer service to everyone. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 – Bra

Nakul

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel is 10min walk from USA Falls Had a comfortable stay followed by a morning breakfast and hotel also provided luggage storage facility on our request after checkout.
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 14. mai 2024
Thank you Nakul for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 – Utmerket

Tatyana og Batavia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sucks that the pool was close
Bodde her 1 natt i mars 2024
Svar fra Lenny GM den 9. mai 2024
Thank you for your response Tatyana. We are so happy you enjoy your stay with us. Providing excellent service is something we strive for. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 – Bra

Rushabh

Property was clean with good location , around 15-20 min walk to the falls . Breakfast could have been better
Bodde her 2 netter i mai 2024
Svar fra Lenny GM den 9. mai 2024
Thank you for your response Rushabh. We are so happy you enjoy your stay with us. I will share your comments with the staff, they will be encouraged. Providing excellent service is something we strive for. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 – Grei

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They advertise sound proof rooms, but we were kept up all night by the people next to us talking
Bodde her 2 netter i mai 2024
Svar fra Lenny GM den 9. mai 2024
Thank you for the response Robert, we apologize for the inconveniences you had. I will share your feedback with the proper teams. Please, safe travels to you.

10/10 – Utmerket

SD

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There great, great place to stay, definitely will come back
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 8. mai 2024
Thank you for your response SD. We are so happy you enjoy your stay with us. I will share your comments with the staff, they will be encouraged. Providing excellent service is something we strive for. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 – Utmerket

Bharat

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good locatio
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 6. mai 2024
Thank you Bharat for the response. We are so happy you enjoyed your stay with us. Hearing from our guests is so important. Please if ever in the area, come again to Wingate by Wyndham Niagara Falls. Safe travels.

2/10 – Forferdelig

Abhishek

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was smelling of stale cigarettes, and the doors weren’t locking and unlocking properly. We asked for a different room, but were declined, even though we knew for a fact that other rooms were empty.
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 5. mai 2024
We apologize for the inconveniences you had. Thank you for your response. We will be addressing the issues and rest assured will be handled properly. Safe travels.

6/10 – Grei

Chelito

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Positives was property location was very walkable to the falls. Staff was kind and friendly, beds very comfy and microwave and fridge was a plus. The only negative was room's bathroom could have been cleaner. Shower curtain was mildewy in need of replacement and toilet was not cleaned properly.
Bodde her 3 netter i april 2024
Svar fra Lenny GM den 5. mai 2024
Thank you Chelito for your response. I will share your feedback with the proper teams to ensure this is an isolated incident. Please safe travels.

10/10 – Utmerket

Abdulaziz

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location with a close proximity to many restaurants, walking distance from the falls and the state park. Clean rooms, good breakfast and coffee served around the clock.
Bodde her 1 natt i mai 2024
Svar fra Lenny GM den 2. mai 2024
Thank you Abdulaziz for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 – Bra

Valeriya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked that it was really close to Niagara Falls.
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 2. mai 2024
Thank you Valeriya for the response. We are so happy to hear you enjoyed your stay with us. We hope to see you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 – Utmerket

Ayswarya og Miramar

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property at prime location easily accessible to dining and shopping
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 2. mai 2024
Thank you Ayswarya for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We hope to see you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 – Utmerket

Duane

Likte: Renhold
Amazing definitely going back
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 1. mai 2024
Thank you Duane for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 – Bra

Lalit

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Good place at walkable distance from falls
Bodde her 3 netter i april 2024
Svar fra Lenny GM den 1. mai 2024
Thank you Lalit for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 – Utmerket

Kunal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 2. mai 2024
Thank you Kunal for the response. We are so happy to hear you enjoyed your stay with us. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

4/10 – Dårlig

Roland

Reiste med familie
Likte ikke: Fasiliteter
No room clean up service and bed sheet change during the entire 4 nights stay!
Bodde her 4 netter i april 2024
Svar fra Lenny GM den 1. mai 2024
Thank you for the response Roland, we apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. I will share your feedback with the property teams. Please safe travels.

6/10 – Grei

Livia Aixa

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
15 minutes walk to American Side of Niagara Falls
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 1. mai 2024
Thank you Livia for your response. We hope you enjoyed your stay with us. Thank you for the feedback and please safe travels to you.

8/10 – Bra

Avadhut

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was awesome stay here. Enjoyed
Bodde her 3 netter i april 2024
Svar fra Lenny GM den 1. mai 2024
Thank you Avadhut for the response. We are so happy to hear you enjoyed your stay with us. I will share your comments with the rest of the staff. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 – Grei

Nilson og Teaneck

Reiste med familie
Likte: Renhold
The hotel was clean, the staff was nice, but the morning breakfast was terrible. There was not enough food, and no bread at all.
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 30. apr. 2024
Thank you Nilson for the response. We appreciate the feedback and am sorry for your issues. I will share your kind comments to the staff. Please, safe travels.

6/10 – Grei

Leila

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It’s was good
Bodde her 3 netter i april 2024
Svar fra Lenny GM den 30. apr. 2024
Thank you Leila for the response. We are so happy you enjoyed your stay with us. Hearing from our guests is so important. We look forward to seeing you again at Wingate by Wyndham Niagara Falls. Safe travels to you

4/10 – Dårlig

Pa

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
First room had a running toilet that stopped working at 930 at night and we had to change rooms. The door on the first room was warped and didn’t shut properly. The front desk clerk was very nice and got us a new room quick but the second room wasn’t much better. The elevators were very slow and seemed like they would stop working. Wouldn’t stay there again
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 29. apr. 2024
Thank you Pa for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Your comments will be shared with the proper teams. Safe travels.

10/10 – Utmerket

Gary

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean room. Close to everything. Excellent free breakfast 😋. I will be back.
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 29. apr. 2024
Thank you Gary for your response. We are so happy to hear you enjoyed your stay. I will share your comments with the staff as they will be very encouraged. Safe travels to you and we look forward to seeing you again at Wingate by Wyndham Niagara Falls.

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 30. apr. 2024
Thank you Victoria for the response. We are so happy you enjoyed your stay with us. Hearing from our guests is so important. We hope to see you again at Wingate by Wyndham Niagara Falls. Safe travels to you

6/10 – Grei

Amy

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 29. apr. 2024
Thank you for the response Amy. We hope you enjoyed your stay with us. Please safe travels to you.

10/10 – Utmerket

Maria

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were there for a college visit and decided to visit Niagara Falls. Nice hotel facilities for an inexpensive price. We definitely took advantage of the pool, their exercise room and of course free breakfast. Plus, the room was spacious for us four. You do have to pay a parking fee but was worth it. It was walking distance from the falls and like two blocks from the casino. Would stay there again. Plus the staff was attentive and nice.
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 26. apr. 2024
Thank you Maria for your response. We are so happy to hear that you enjoyed your stay with us. Hearing from our guests is very important and much welcomed. I will share your comments with the staff. Please if ever in the area again, come see us at Wingate by Wydham Niagara Falls. Safe travels to you.

8/10 – Bra

Pamela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 26. apr. 2024
Thank you Pamela for your response. We are so happy to hear that you enjoyed your stay with us. Hearing from our guests is very important and much welcomed. I will share your comments with the staff. Please if ever in the area again, come see us at Wingate by Wydham Niagara Falls. Safe travels to you.

8/10 – Bra

Yosodra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 29. apr. 2024
Thank you Yosodra for your response. We are so happy to hear you enjoyed your stay. Safe travels to you and we look forward to seeing you again at Wingate by Wyndham Niagara Falls.

8/10 – Bra

Michele og St. George

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good price. Good breakfast. Walk to casino.Room clean.
Bodde her 1 natt i april 2024
Svar fra Lenny GM den 25. apr. 2024
Thank you Michele for your response. We are so happy you enjoyed your stay with us. We love to hear from our guests. I will share your comments with the staff. Please if you are ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

6/10 – Grei

Carlos

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Although the facilities are modern style, the toilett had a malfunction. We have to tell front desk in three ocasion before they partially fixed it.Also, they did not clean our room and told that will do after we left. It was a 4 nights stay!! We have to take away the trash of the room. ur ro
Bodde her 4 netter i april 2024
Svar fra Lenny GM den 25. apr. 2024
Thank you Carlos for your response. We apologize for the inconveniences you had. We pride ourselves on being great with our customers. Please, safe travels to you.

10/10 – Utmerket

Damian

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very nice and close to everything. Nice Pool and clean place
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 25. apr. 2024
Thank you Damian for your response. We are so happy you enjoyed your stay with us. We love to hear from our guests. I will share your comments with the staff. Please if you are ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 – Bra

Mohammed

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the staff helping and easy
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 24. apr. 2024
Thank you Mohammed for your response. We are so glad you enjoyed your stay with us. We love to hear from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 – Utmerket

Rachel

Bodde her 2 netter i april 2024
Svar fra Lenny GM den 14. mai 2024
Thank you Rachel for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

4/10 – Dårlig

Robert

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parking fee to stay at the hotel was a bad start. The hotel pool had vomit around the edge. Hotel staff was unaware of the issue. The breakfast was underserved, unavailable and disappointing. Hotel room was not properly setup when we arrived.
Bodde her 2 netter i april 2024
Svar fra Lenny GM den 24. apr. 2024
Thank you Robert for your response. We apologize for the inconveniences you had. Providing excellent customer service and cleanliness is something we strive for. Please, safe travels.