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Anmeldelser av Quality Hotel & Suites At The Falls

2.5 out of 5
Quality Hotel & Suites At The Falls
240 1st Street, Niagara Falls, NY

Anmeldelser

6,4
Rangering på 10 − Utmerket. 218 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 243 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 221 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 159 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 162 av totalt 1003 anmeldelser." "

6,2/10

Renhold

7,2/10

Personale og service

6,4/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jason

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decent place for this price, the hot tub and pool was a nice addition as well. Breakfast was ok but it’s nice that it was included with our stay. Very convenient walk to the falls because it’s so close.
Bodde her 1 natt i april 2024
Svar fra Ariana S den 14. mai 2024
It makes us happy to know that your stay here was to your complete liking. For Quality Hotel the satisfaction of the customers is paramount, and we will continue working to meet your highest expectations, See you next time!

10/10 – Utmerket

Shiva

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is very good and very well maintained. Rooms are clean, tidy and specious. Best part is the Falls is walkable. Parking could have been provided free for hotel guest.
Bodde her 1 natt i mai 2024
Svar fra Ariana S den 14. mai 2024
Glad you gave us a shot and you scored us so well. Thank you for your positive feedback, if you are traveling in the Niagara Falls area again, we hope you choose our property for your accommodations. Have a great day!

8/10 – Bra

Dwayne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only thing I didn't like was that I had to pay for overnight parking as a customer. Come on, what are hotels for?
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

diorkys

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Ariana S den 8. mai 2024
Hello, THE QUALITY HOTEL is interested to know a bit about your stay, and we apologize for the unpleasant experience you shared with our hotel. Customer satisfaction is important to us, so we would like you to contact the hotel directly to discuss your stay and see if we can address any issues during your stay. We hope you have a great day!

2/10 – Forferdelig

Thomas

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Ariana S den 6. mai 2024
Hello, THE QUALITY HOTEL is interested to know a bit more about your stay and apologize for the unpleasant experience you shared with our hotel. Customer satisfaction is important to us, so we would like you to contact the hotel directly to discuss your stay and see if we can address any issues during this stay. We hope you have a great day!

10/10 – Utmerket

Jesus

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable
Bodde her 1 natt i mai 2024

8/10 – Bra

Cicianca

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Parking was horrible.
Bodde her 1 natt i april 2024

8/10 – Bra

James

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful room, friendly staff, 2 minute walk to Niagara Falls!
Bodde her 1 natt i april 2024
Svar fra Ariana S den 1. mai 2024
It Makes us happy to know that your stay here was to your complete liking, See you next time!

6/10 – Grei

Ana Sofia

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

Jesus

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
For the price everything was fantastic. I had an issue with my bathroom door but, that was resolved quickly by maintenance. Biggest issue has got to be Parking. The Hotel charges an additional fee to park onsite and the nearby parking garages are expensive. Never been to a hotel that I had to pay to park so that was a surprise.
Bodde her 2 netter i april 2024

6/10 – Grei

Yesenia

Reiste med familie
Comfertable and accessible
Bodde her 4 netter i april 2024

4/10 – Dårlig

Ksanya

Bodde her 3 netter i april 2024

2/10 – Forferdelig

Nick

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This property was not what was pictured in the listing
Bodde her 1 natt i april 2024
Svar fra Ariana S den 27. apr. 2024
Hello, THE QUALITY HOTEL is interested to know a little bit about how your stay was and apologize for the unpleasant experience you shared with our hotel. Customer satisfaction is important to us, so we would like you to contact the hotel directly to discuss your stay to see if we can address any issue during this stay.

8/10 – Bra

Robert C

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Grace

Reiste med familie
Likte: Renhold og personale og service
If you don’t plan on staying in the hotel for their amenities, then this is an okay stay. The towels are a little disgusting. Stained and doesn’t smell clean.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Jane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love it
Bodde her 1 natt i april 2024

6/10 – Grei

Cecilio

Bodde her 2 netter i april 2024

8/10 – Bra

Pam

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024

10/10 – Utmerket

Javier

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy lindo el lugar los restaurantes cerca
Bodde her 2 netter i april 2024
Svar fra Ariana S den 1. mai 2024
It makes us happy to know that your stay here was to your complete liking, See you next time!

6/10 – Grei

Therese

Likte: Renhold og personale og service
Toilet rack was broken
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jimmy

Good
Bodde her 2 netter i april 2024

10/10 – Utmerket

Jonathan

Bodde her 2 netter i april 2024

2/10 – Forferdelig

Antonio

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Horrible
Bodde her 2 netter i april 2024

10/10 – Utmerket

Shawn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is litterally walking distance to the Falls. Parking overnight in their lot was $20. Rooms were clean. Burger and pizza restaurant on the ground level. Breakfast was average. Good assortment of options.
Bodde her 1 natt i april 2024
Svar fra Victoria Halladay- AGM den 14. apr. 2024
Thank you for your positive feedback, if you are traveling in the Niagara Falls area again, we hope you choose or property for your accommodations.Have a great day!

2/10 – Forferdelig

abigail

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We checked in and got to our room. The door was open. It smelled like someone had just wandered in and used our bathroom then left. It looked like someone had tried to push the door open, the lock was barely screwed into the wall. The bathroom had exposed screws. We didn't even set our stuff down. Walked right back down to the front desk and got a refund.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Manoj

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean rooms, good service, breakfast provided was very good as well. Will certainly stay there again if visiting Niagara Falls.
Bodde her 2 netter i april 2024
Svar fra Victoria Halladay- AGM den 14. apr. 2024
Thank you for your positive feedback, if you are traveling in the Niagara Falls area again, we hope you choose or property for your accommodations.Have a great day!

8/10 – Bra

lawrence s

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was fantastic. The only real issue i had was the parking situation. I definitely didnt like having to park in a garage down the street for days.
Bodde her 3 netter i april 2024
Svar fra Victoria Halladay- AGM den 14. apr. 2024
Thank you for your positive feedback, if you are traveling in the Niagara Falls area again, we hope you choose or property for your accommodations.Have a great day!

10/10 – Utmerket

Faduma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Victoria Halladay- AGM den 14. apr. 2024
Thank you for your positive feedback, if you are traveling in the Niagara Falls area again, we hope you choose or property for your accommodations.Have a great day!

6/10 – Grei

Alma Ximena

Bodde her 2 netter i april 2024

4/10 – Dårlig

Kahente

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hotel needs some work done. Broken doors, more cleaning of rooms, dirt in corners. It has potential.
Bodde her 2 netter i april 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for your review we would like to offer our apologies you did not enjoy your stay with us, we do hope you will give another chance to improve your experience with us. If you have any questions or comments please call us directly and someone from out management team will be happy to assist you.Have a great day!

8/10 – Bra

Svitlana og South Mills

Good location but nothing special considering that it’s the budget hotel. Parking is 20$ but at least you get breakfast in a rate
Bodde her 1 natt i april 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the positive review, we hope you choose to stay with us again if you are traveling in the Niagara falls area. Its unfortunate You had one disappointment with the parking fee, Due to us being in the downtown area every hotel changes for parking and the city does Aswell if you park on the street. I do apologize for this inconvenience.Have a great day!

10/10 – Utmerket

ana cristina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy cerca de las Cataratas, se puede ir caminando, excelenete relacion con el precio
Bodde her 1 natt i april 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the positive review, we do hope you choose our hotel again if you are traveling in the Niagara falls area in the future.Have a great day!

8/10 – Bra

Gaston Reyes

Reiste med familie
Likte: Fasiliteter
Good service
Bodde her 1 natt i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the positive review, we hope you choose to stay with us again if you are traveling in the Niagara Falls area.Have a great day!

10/10 – Utmerket

Navneet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for your positive review, we do hope your choose our property for your accommodations if you are traveling to the Niagara falls area in the future.Have a great day!

10/10 – Utmerket

melanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good service
Bodde her 2 netter i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the positive review, we hope you choose to stay with us again if you are traveling in the Niagara falls area.Have a great day!

8/10 – Bra

ADELEYE

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was great as we enjoyed our stay. Relatively easy walking distance to all areas around Niagara Falls. T’was a beautiful stay.
Bodde her 2 netter i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for your positive review, we do hope your choose our property for your accommodations if you are traveling to the Niagara falls area in the future.Have a great day!

8/10 – Bra

Ana Maria

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
I like breakfast and pool
Bodde her 2 netter i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the positive review, we hope you choose to stay with us again if you are traveling in the Niagara falls area.Have a great day!

6/10 – Grei

Angiepaz og Somerset

Reiste med familie
Likte ikke: Fasiliteter
The property was close enough to the falls
Bodde her 2 netter i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the review, we hope you choose our property again for your accommodations if you are traveling in the Niagara falls area.Have a great day!

2/10 – Forferdelig

Dayami

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy sucia, reservamos del 29-31 y nos fuimos 30, nos cambiaron de habitación y tuvimos que pedir que limpiaran, las almohadas con un mal olor, colchones manchados, las sábanas igual, el agua en la ducha con muy poca fuerza y fría en el momento de ducharnos, en no vuelvo.
Bodde her 2 netter i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Good afternoon,I would like to extend our apologies for your bad experience here and we thank you for your feedback. We do hope you will give us another chance to make it a better experience for you. Thank you for your time, have a great day

10/10 – Utmerket

JHONNA

The hotel was. Excellent for the rate, breakfast was awesome, we will come back soon
Bodde her 1 natt i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the positive review, we hope you choose to stay with us again if you are traveling in the Niagara falls area.Have a great day!

10/10 – Utmerket

Ann

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very friendly and helpful. The room was very clean and the breakfast plentiful.
Bodde her 1 natt i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for your positive review, we do hope your choose our property for your accommodations if you are traveling to the Niagara falls area in the future.Have a great day!

2/10 – Forferdelig

Michelle

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I paid for the rooms using Expedia and after I got to the room I noticed a $200 incidental fee on top of what we paid Expedia
Bodde her 1 natt i mars 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
I'm sorry for the inconvenience of the security hold for incidentals, we are one property among many around the world that do require a security hold regardless of how the rooms is paid for. This 200 is just a hold and dose release from your account at checkout (as long as they are no additional changes you have accrued or damages during your stay) but depending on who you bank with will depend on the time the funds will be released back to your account. If you have any further question please contact the hotel directly and a member from our management team will be happy to assist you further.Thank you for staying with us we do hope you choose us for your accommodations in the future.Have a great day!

8/10 – Bra

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There weren't a whole lot of dining or restaurants around the area. Im thinking because of it being the off season
Bodde her 2 netter i februar 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for your positive review, we do hope your choose our property for your accommodations if you are traveling to the Niagara falls area in the future.Have a great day!

2/10 – Forferdelig

Lynn

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was a disappointment. There were a few gems of employees sprinkled in, but most were not service focused at all. Room service was at request, so I requested it - they never came. I asked for towels, they never came and eventually, I would need to go down to the desk to get them. Breakfast was cold pancakes and cold eggs - guests were an afterthought. The pool area did not have many towels sticked, which made it hard with kids. The hot tub wasn't hot, and there were children there without supervision (which wasn't the hotels fault, but no safeguards at all). I do not recommend this hotel - and I am typically understanding.
Svar fra Victoria Halladay- AGM den 10. apr. 2024
We would like to apologize for the bad experience you have faced during your stay with us, if you choose to stay with us again, we hope to make your experience a better one next time.Have a great day!!

4/10 – Dårlig

Tara

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
It looks like we didn't meet your expectations during your stay, please feel free to contact the hotel directly and someone from our management team will be happy to talk to you to see what we can improve on next time you may visit.Thank you have a great day!

2/10 – Forferdelig

marnie

Likte ikke: Personale og service
Bodde her 1 natt i februar 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
It looks like we didn't meet your expectations during your stay, please feel free to contact the hotel directly and someone from our management team will be happy to talk to you to see what we can improve on next time you may visit.Thank you have a great day!

10/10 – Utmerket

Karen

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
As it was off-season, I got an un-beatable rate. Clean, quiet, coffee, fridge, microwave, and free breakfast if I got down there before 10:30. Very nice.
Bodde her 4 netter i oktober 2023
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the positive review, we hope you choose to stay with us again if you are traveling in the Niagara falls area.Have a great day!

10/10 – Utmerket

Leo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lady on 5he desk was amazing
Bodde her 1 natt i januar 2024
Svar fra Victoria Halladay- AGM den 10. apr. 2024
Thank you for the positive review, we hope you choose to stay with us again if you are traveling in the Niagara falls area.Have a great day!

2/10 – Forferdelig

Vincente

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
sadly very disappointed
Bodde her 1 natt i januar 2024

8/10 – Bra

JENNIFER

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Great location!!!!!! However, unless you need a handicap room, do not take one! The door closes soooo slow that we literally had to wait minutes before heading out....and ours had a frame that was not secure. Next up, no shower hot water and the sliding bathroom door was off it's hinges so we didn't try to close it. TV options were excellent 👍👍 Pool and hot tub were great and just what we needed. Thumbs down to parents who did not make their kids follow the rules and jumped multiple times into the bubbling hot tub. Thumbs down to people wearing street shoes and clothes into the pool area to talk to others after coming in from the outside..... Great fitness facilities!! Good continental breakfast. I understand after watching one guy fill up almost a trays worth of sausage and go back to the hallway (I hope to feed his whole family????) , that the pickings were sparse while we were there. Good food we got nonetheless! We had a fabulous time regardless. Clean facilities, great staff, quiet night. Thank you.
Bodde her 1 natt i desember 2023