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Anmeldelser av Hilton Niagara Falls/Fallsview Hotel & Suites

4 out of 5
Hilton Niagara Falls/Fallsview Hotel & Suites
6361 Fallsview Blvd, Niagara Falls, ON

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 3558 av totalt 9736 anmeldelser." "
Rangering på 8 − Bra. 2276 av totalt 9736 anmeldelser." "
Rangering på 6 − Grei. 1586 av totalt 9736 anmeldelser." "
Rangering på 4 − Dårlig. 1183 av totalt 9736 anmeldelser." "
Rangering på 2 − Forferdelig. 1133 av totalt 9736 anmeldelser." "

7,8/10

Renhold

7,8/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

David

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We payed for a city view, yet we had the view of a brick wall. Had to call and get our room changed. Our shower drainage was black and moldy. Housekeeping didn’t clean our room, they just made our bed and that’s it. Bathroom floors stayed dirty. Sheets weren’t changed. There was a blood stain on our pillow and brown stains on the sheets. It was insanely hot in our room, even putting the AC all the way up. They set a limit on the Ac and that’s what you have to deal with. Had to sleep with no sheets or blankets cause of how hot the room was. You’d be sweating as you are getting ready for the day. The hallways were cooler than the room. Our toilet got clogged after 1 usage.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Jenipher

Likte: Renhold
Great.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Viviana

Likte: Renhold
Likte ikke: Personale og service
They charge me extra parking when I never park in the hotel, why?? The were not so friendly staff, one of the staff give him hard time to my son for using the gym in another tower, he. Was very rude. We pay the use of everything including gym, internet connection was horrible, tv did not have many choices to watch
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Matt

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property
Bodde her 3 netter i mai 2024
Svar fra EM den 27. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Grei

Murali Krishna

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Should have provided free parking
Bodde her 1 natt i mai 2024
Svar fra EM den 27. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Pinder

Love it
Bodde her 1 natt i mai 2024
Svar fra em den 27. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 – Forferdelig

Jennifer

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This was not a Hilton quality hotel. They don't even have decentralized heating, like some sort of janky highway motel.
Bodde her 4 netter i april 2024
Svar fra EM den 27. mai 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Utmerket

Alana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I stayed here for our anniversary. Our room had a good view of the falls. The hotel overall is very clean. The only issue we had was the elevators. At a certain time (peak hours for breakfast and dinner) the elevators take a while to stop on the floor and when they do, it is full and it stops on almost every floor. There was some good laughs while in the elevator, however, waiting a good 30 minutes on an elevator is a bit crazy. Other than that this hotel was great. I would not mind staying here again.
Bodde her 3 netter i mai 2024
Svar fra EM den 27. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Kedhar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful falls view
Bodde her 1 natt i mai 2024
Svar fra EM den 27. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Nancy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The parking lot was too far from the Hotel.
Bodde her 1 natt i mai 2024
Svar fra Management den 27. mai 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 – Utmerket

Van

Likte: Renhold, personale og service og fasiliteter
Lovely room - very clean. View of the Falls was excellent. Front desk, cleaning & maintenence staff went above & beyond to help with my TV remote issue. The only issue with this hotel is the elevator service... very slow & you have to wait atleast 20 minutes to get into elevator. Otherwise; it was a lovely stay for me. Thank you!
Bodde her 1 natt i mai 2024
Svar fra Management den 27. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Grei

zachary

Reiste med partner, Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
My only complaint is when paying premium dollar for a view with a premium view of the American and horseshoe falls, we were only able to see the horseshoe falls when standing right against the window looking at a sharp angle to the right. Secondly the room itself was in poor condition large runs and missing pieces of carpet. Again for $800 a night after fees and taxes that’s a little steep when considering the condition of the room.
Bodde her 1 natt i mai 2024
Svar fra Management den 27. mai 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 – Utmerket

SAM

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good experience
Bodde her 1 natt i mai 2024
Svar fra Management den 27. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Dårlig

Nikhil

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Overall property was nice & location was perfect. However hotel staff could be more courteous & careful. -Bath room was not refilled with shampoo & soap. -Also, we booked room for 4 and there were not enough blankets. When asked on the front desk, we were told to call the room services as they won’t know about the number of people in room since the booking was made via 3rd party website. Really, din’t they knew at the time of check-in. In short we were tired of excuses and also the manager didn’t revert back after providing the feedback.
Bodde her 1 natt i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Utmerket

Ashley Morgan

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and staff were pleasant. My only suggestion would be to have a full length mirror in the room or in the bathroom.
Bodde her 1 natt i mai 2024
Svar fra EM den 26. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 – Forferdelig

Nora

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
When we came to the room, it smelled chips as if someone just checked out. I got a sore throat the same night. Cleaning service is aweful! I asked for a new bed blanket, but they give me a material that you can never use for sleeping since it was so itchy! I am never ever coming here!
Bodde her 4 netter i mai 2024
Svar fra EM den 26. mai 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Utmerket

pawandip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and a great location. It was raining when we went so the walking path to the casino was wonderful. The only downside was they didn’t have any parking available on site and offsite parking was $50, Which in my opinion is on the high side.
Bodde her 1 natt i mai 2024
Svar fra EM den 26. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Bra

Lucas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Management den 27. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Lyana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
David helped me get parking waived because I’m handicap and forgot my handicap placard. Amazing service!!
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Marta

Likte ikke: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra EM den 27. mai 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Utmerket

Maurice

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked. Great view of the Falls from my room! Good natural light. Didn’t like. I didn’t have enough light in the room at night. Especially in the bathroom. Not enough light in the shower.
Bodde her 2 netter i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Marilou og Richmond Hill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend - friendly staffs/clean/ beautiful view/ safe
Bodde her 1 natt i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Bra

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Edgar

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel is close to a lot of tourist attraction and the parking is a good price.
Bodde her 1 natt i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Bra

Jack

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Very nice stay, a couple of utilities didn’t work properly, ie, fire place, windows were smuggled harder to see view
Bodde her 1 natt i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Bra

Emelita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean but very expensive specially parking 80$ per night 90$ with taxes.
Bodde her 2 netter i mai 2024
Svar fra MM den 25. mai 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 – Utmerket

Harpreet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Customer service
Bodde her 1 natt i mai 2024
Svar fra MM den 25. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Hamid

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Adv: Easy check-in, nice representatives, good location, full falls view (depends on the room), nice pool view. Disadv: There was no microwave, the pool was cold, expensive parking.
Bodde her 2 netter i mai 2024
Svar fra MM den 25. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Karen

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Grei

Georgia

Likte: Renhold
The alarm clock must not have been reset / er eased by the maids after the last person to stay, as it went off at 6 am a couple times and woke me
Bodde her 1 natt i mai 2024
Svar fra Management den 25. mai 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 – Utmerket

Donna

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property and rooms were very clean. The location was central to a lot of the attractions. Walking distance to the falls and a lot of restaurants. Plus across from the casino.
Bodde her 2 netter i mai 2024
Svar fra Management den 25. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Dårlig

Jessica

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra EM den 25. mai 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Utmerket

Ann chew

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Couch in room is dirty and causes itchiness. Beds are comfortable enough and room is very quiet.
Bodde her 2 netter i mai 2024
Svar fra Management den 25. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Eugene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always great 👍
Bodde her 1 natt i mai 2024
Svar fra Management den 25. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Bra

Oscar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family had a great experience overall staying at this hotel. Loved the view of the Niagara Falls from our window. Check in and out were very simple and quick. The shuttle to the parking lot was very convenient and the drivers were all nice. The only downside for us personally was the housekeeping during our stay. The trashes weren’t rotated out, the beds weren’t made every morning for us and they never restocked our toilet paper. The only thing we felt like they did was give us new towels. Other than that it’s a beautiful hotel with great staff and atmosphere.
Bodde her 3 netter i mai 2024
Svar fra Management den 25. mai 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

8/10 – Bra

GINA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are exceptional. Hands down helpful to all your questions. The view from our room to see the falls and the surrounding area are lovely and picture perfect The rooms are clean and well kept. I remove 1 star because of the shower pressure. It might be that the hotel are full of guest or they just control the pressure. The water pressure on the shower is too low. Otherwise everything is good.
Bodde her 1 natt i mai 2024
Svar fra Management den 25. mai 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 – Utmerket

Bill

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The views
Bodde her 1 natt i mai 2024
Svar fra Management den 24. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Katherine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I did a quick trip to Niagara Falls. The hotel is the perfect location. We had a beautiful room with a view. We enjoyed the restaurant out front with the live music. So nice to be able to relax and then just go upstairs. The staff were all so friendly. Linus at the parking and Christine at the front desk were so nice. The concierge I think her name was Christine too got us tickets for the zipline. We had a wonderful time and would highly recommend the hotel! Thank you for a wonderful stay!
Bodde her 2 netter i mai 2024
Svar fra Management den 24. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Bra

Armond

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Management den 25. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Bra

Ylldes

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Tamika exemplifies exceptional leadership by maintaining total control and ensuring that all employees prioritize customer satisfaction. Her proactive approach and positive work environment, where staff are motivated to exceed client expectations. She made sure everyone at the counter was taking care of and happy. Bravo, definitely a leader!
Bodde her 1 natt i mai 2024
Svar fra Management den 23. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Bret A

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Management den 24. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

hilka

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
amazing as always my go to hotel for Niagara fall in Canada
Bodde her 1 natt i mai 2024
Svar fra MM den 22. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing Falls view waking up to the falls was amazing, staff super friendly,
Bodde her 1 natt i mai 2024
Svar fra MM den 22. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Grei

Karla

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Great location, close to attractions. Very modern
Bodde her 4 netter i mai 2024
Svar fra MM den 22. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Dårlig

JIN MAN

Reiste med familie
Likte ikke: Renhold og fasiliteter
They provide a parking lot way outside of hotel area.That makes bother me to take my car eventhough there are suvice shuttle bus,sometimes it takes 30 minutes and they charged $50 per a day.That is totally not fair.
Bodde her 2 netter i mai 2024
Svar fra MM den 22. mai 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Grei

Mei Tak

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
ventilation fan and jacuzzi bath tub not working.
Bodde her 1 natt i mai 2024
Svar fra EM den 22. mai 2024
I apologize about the minor issues in your room, we have already addressed them so that the other guests do not have the same problems. I hope you give us another chance to show you that we do care about our guest experience.

10/10 – Utmerket

Jinel Girishbhai

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice view and location
Bodde her 1 natt i mai 2024
Svar fra EM den 22. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Bra

Carmen

Reiste med familie
Likte: Personale og service
Nice view of falls and fireworks. Carpets smell dingy and old causing my asthma to activate. Otherwise everything was ok.
Bodde her 3 netter i mai 2024
Svar fra EM den 22. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Sumisha

Bodde her 1 natt i mai 2024
Svar fra Management den 23. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Utmerket

Manir

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you
Bodde her 2 netter i februar 2024
Svar fra EM den 22. mai 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!