Innendørsbasseng

Anmeldelser av Clifton Victoria Inn at the Falls

2.5 out of 5
Clifton Victoria Inn at the Falls
5591 Victoria Ave, Niagara Falls, ON

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 441 av totalt 1383 anmeldelser." "
Rangering på 8 − Bra. 445 av totalt 1383 anmeldelser." "
Rangering på 6 − Grei. 290 av totalt 1383 anmeldelser." "
Rangering på 4 − Dårlig. 145 av totalt 1383 anmeldelser." "
Rangering på 2 − Forferdelig. 62 av totalt 1383 anmeldelser." "

7,4/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Masouda

Reiste med familie og små barn
Likte: Fasiliteter
Clean rooms
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Eric

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is perfect but the rooms are disgustingly smell very bad everything needs to be changed in the rooms ,very expensive never again
Bodde her 1 natt i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Eric, Thank you for taking the time to share your feedback. We are genuinely sorry your room did not meet your expectations and that several inconveniences led you to a less than favorable impression of our hotel. We also work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Nicholas DiCienzoGeneral Manager

6/10 – Grei

Nicole

Reiste med familie, Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The hotel is quite dated and run-down, but very, very clean. The staff were very helpful and friendly. The breakfast was quite limited and included only toast, sausage rounds, egg rounds and 2 types of cereal. No fruit or other healthy options for those with dietary restrictions. There was no water-filling station, so make sure to bring your own water - the sinks are shallow so it’s difficult to fill a reusable bottle with tap water.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Nicole, Thank you for taking the time to share your feedback. We are pleased to know you liked our service and spotless property. However, we are sorry to read that our breakfast did not meet your expectations and the inconvenience this caused. We will address this with our food and beverages team to see where we can improve. We value your comments regarding the water filters and have taken note of them. We hope you will give us another chance to deliver the type of experience you should always expect from our hotel. Sincerely,Nicholas DiCienzo,General Manager

4/10 – Dårlig

Paulette

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We picked this property based on location for an event. Our room was very old and run down. Phone didn't work. Light fixes worked on and off. Both tv's were glitchy. Carpets were awful. Breakfast was cereal, bread with egg and sausage patties. This place was beat up and out of the 80s.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Paulette, Thank you for taking the time to share your feedback. We are sorry for the issues you had with our rooms and the inconvenience this caused. Please know that your comments are being shared with the appropriate teams to address the concerns and ensure that necessary improvements are made. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Thank you again for your feedback.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Bra

Hiba

Reiste med en gruppe
Likte: Renhold og personale og service
Loved the hotel! It was clean, and safe, with only a short walk to the top of Clifton hill. It would’ve been nice to have a larger dining space for breakfast. From 7:30 to 9:30 the dining area was packed and it was challenge to find a table. But that was probably cause it was a long weekend. We loved the vibe as well, and next time will try to get a room on the 2floor or higher.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Hiba, Thank you for taking the time to leave such wonderful feedback about Clifton Victoria Inn at the Falls. We are thrilled to read you loved our spotless property and had an overall enjoyable time while you were here. We value your comments regarding the breakfast hours and have taken note of them. We are delighted you included us in your travel plans and look forward to your next stay! Sincerely,Nicholas DiCienzo,General Manager

2/10 – Forferdelig

joe

They need a major reno
Bodde her 1 natt i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 26. mai 2024
Thank you for your feedback and review.

8/10 – Bra

Jassodra

Reiste med familie og små barn
Likte: Renhold og fasiliteter
This property appears dated, but still convenient in terms of location. It offers a reasonable stay with a free breakfast every morning. I especially liked the hot beverage service downstairs which was available for most of the day. I would stay here again when visiting.
Svar fra General Manager den 26. mai 2024
Dear Jassodra, Thank you for choosing Clifton Victoria Inn at the Falls and for this outstanding review! We are happy you loved our convenient location and complimentary breakfast, all at affordable rates. Your review means the world to us! Thank you again, and we look forward to welcoming you back. Sincerely,Nicholas DiCienzo,General Manager

8/10 – Bra

Kathy

Reiste med familie og små barn
Staff were very helpful and friendly at front desk
Bodde her 2 netter i mai 2024
Svar fra GENERAL MANAGER den 25. mai 2024
Dear Kathy, We are flattered by your generous review of Clifton Victoria Inn at the Falls. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the area.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Nydia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Good breakfast for the price. Free parking!!!. Excellent staff. Good size rooms with nice views to the lobby/ pool of the hotel or Clifton Hill ave. Very welcoming atmosphere. Unbeatable price.
Bodde her 1 natt i mai 2024
Svar fra GENERAL MANAGER den 25. mai 2024
Dear Nydia, Thank you for the perfect review of Clifton Victoria Inn at the Falls. We are thrilled that we could exceed your expectations. Conveniently located, it is our pleasure to offer comfortable accommodations and abundant amenities at an excellent price. We appreciate all the praise, and we look forward to having the opportunity to welcome you back for a future visit.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Bra

Athir

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra GENERAL MANAGER den 25. mai 2024
Dear Athir, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded most of your expectations. It was our pleasure accommodating you. We hope you will make Clifton Victoria Inn at the Falls your home away from home whenever your travels bring you to our area.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Maxwell

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A three-star hotel that treats you like a 5. Pool is solid, not very deep but great for wading and hanging out. Sauna is excellent, just make sure to be cautious of wearing metal jewelry in it, as my partner found their hoop earrings were getting uncomfortably hot from the sauna. Breakfast was solid, we had sausage and egg breakfast sandwiches, and there was also cereal, juice, and coffee. Room service would knock at great times, not too persistent, just enough where you have them when you need them. You can also dial them from the phone in your room. The best location for Clifton Hill based trips, and the walk from hotel to the casino feels like 5 minutes if you take the scenic route along the falls. Highly recommend.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 24. mai 2024
Dear Maxwell, Thank you for choosing to stay with us and for recommending us. we are thrilled you loved our delicious breakfast and convenient location. It is also great to read our amenities exceeded all your expectations. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon at Clifton Victoria Inn at the Falls!Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Shirley og Woodstock

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent value for your money
Bodde her 1 natt i mai 2024
Svar fra General Manager den 24. mai 2024
Dear Shirley, Thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. Thank you for choosing Clifton Victoria Inn at the Falls. We hope to have the opportunity to welcome you back soon.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Bra

Wasontiio

Reiste med familie og små barn
Great weekend trip! Close to everything! Didn't like - no fridge in rooms and most of the time the ice machines had no ice!
Bodde her 3 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 22. mai 2024
We appreciate your feedback and review.

10/10 – Utmerket

Cynthia

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I ve stayed at Clifton Victoria 5 times and each time it has been a great experience. Love love love this Family Oriented Hotel.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Cynthia, Thank you for your loyalty and for choosing to stay with us at Clifton Victoria Inn at the Falls. We are thrilled you have had consistently great experiences during your visits. It is fantastic to know that you love our family-oriented hotel and that we have been able to provide you with memorable stays each time. Your kind words mean a lot to us, and we truly appreciate your continued support. We look forward to welcoming you back for your sixth visit and many more in the future.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Bra

Sarah

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 22. mai 2024
Thank you for your review.

10/10 – Utmerket

Senada og Centralia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice i like it
Bodde her 1 natt i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 21. mai 2024
Thank you for your feedback and review.

10/10 – Utmerket

Shabaz

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All good
Bodde her 2 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 21. mai 2024
Thank you for your feedback and review.

10/10 – Utmerket

Julie

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Location! Walking distance to everything! If travelling with children under 5 bring buggy! We rented a 2queen room. Only downfall was no mini fridge but we were Happy with our stay.
Bodde her 1 natt i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 21. mai 2024
We appreciate your feedback and review. Thank You.

4/10 – Dårlig

George

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great price for a great location and free parking, that’s it .Everything in the room is outdated ( beds , mattresses, TVs , bathrooms, doors, … ) I wouldn’t recommend it.
Bodde her 3 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 21. mai 2024
We appreciate your feedback and review of the hotel. Thank you.

10/10 – Utmerket

Mihail

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Mihail, Thank you for choosing Clifton Victoria Inn at the Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Mailen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff that served the breakfast were very friendly and fast
Bodde her 2 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 21. mai 2024
Thank You for your feedback and review.

8/10 – Bra

Sid

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were responsive and helpful. We had and issue with our hot water and it was fixed within a very short time.
Bodde her 3 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 21. mai 2024
Your feedback is appreciated and Thank you for your review.

10/10 – Utmerket

muska

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very happy staff was very freibdly and helpfull.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Muska, Your kind comments and excellent rating are greatly appreciated by all of us here at Clifton Victoria Inn at the Falls. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Nicholas DiCienzoGeneral Manager

8/10 – Bra

Claudia

Reiste med familie
Likte: Renhold og personale og service
Close to Clufton hill which makes it very convenient
Bodde her 1 natt i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Claudia, Thank you for choosing Clifton Victoria Inn at the Falls and for this outstanding review. We are glad to hear how much you enjoyed being conveniently located to everything. Our location is indeed one of the many highlights for our guests, and we are happy it was part of making your stay so memorable. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Utmerket

Nydia

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Location is perfect. Parking and breakfast are a great perk. Room view to the inside pool and breakfast area is really nice. Rug in room need to be updated.
Bodde her 1 natt i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 19. mai 2024
Thank you for review and feedback.

8/10 – Bra

Sonya

Reiste med familie og små barn, Reiste med familie
It was very close to everything which was wonderful. Pool area was smaller but did the job. Fridge in room would be excellent and more lights
Bodde her 1 natt i mai 2024
Svar fra GENERAL MANAGER den 25. mai 2024
Dear Sonya, Thank you for your kind review of Clifton Victoria Inn at the Falls. We are glad our location was convenient for everything you wanted to do on this visit. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. We hope to see you again when your travels bring you back into the area. Sincerely,Nicholas DiCienzo,General Manager

6/10 – Grei

youssef

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Daily breakfast is the same and very basic, and not healthy. I liked the fact that parking is included
Bodde her 2 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 19. mai 2024
We appreciate your review and feedback. Thank You.

8/10 – Bra

Lilli

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i mai 2024
Svar fra General Manager den 18. mai 2024
Dear Lilli, Thank you for being our guest at Clifton Victoria Inn at the Falls. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Utmerket

Damaris

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast and parking is included in the price. It's walking distance to the Niagara Falls, restaurants, and attractions. The place was clean and staff were friendly.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 17. mai 2024
Dear Damaris, Thank you for being our guest at Clifton Victoria Inn at the Falls and sharing your experience. We are delighted to know you were pleased with our ideal location, well-maintained property, and friendly associates. We also appreciate you mentioning our complimentary breakfast and parking. It was a pleasure to host you, and we look forward to your return visit.Sincerely,Nicholas DiCienzo,General Manager

2/10 – Forferdelig

Trish

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 17. mai 2024
Dear Trish, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved this place , easy access to all around , will stay here again
Bodde her 2 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 15. mai 2024
Thank you for your review and feedback.

4/10 – Dårlig

Ashley

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We waited 15 minutes for someone at the desk to check in. There’s never anyone there, it was the same checking out. The pool is right smack in the middle of the Inn (the lobby, the sitting area for breakfast) and all the rooms are facing the pool/breakfast area, so anyone can look from up top there room and just watch you, it was an invasion of privacy.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 15. mai 2024
Dear Ashley, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the delay you experienced during check-in and check-out. We also understand your concerns about the layout of our pool and breakfast area. Your feedback is important to us, and we will consider it as we look for ways to enhance the comfort of our guests. We appreciate your comments and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Nicholas DiCienzoGeneral Manager

8/10 – Bra

Alaister Leonard Victor

Bodde her 1 natt i mai 2024
Svar fra General Manager den 15. mai 2024
Dear Mr. Victor, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Clifton Victoria Inn at the Falls, and we look forward to welcoming you again soon.Sincerely,Nicholas DiCienzoGeneral Manager

4/10 – Dårlig

Michelle

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The walls are incredibly thin. We were woken up by people screaming in the hallways at 4 in the morning BOTH nights we were there. The breakfast has LIMITED food selection and they turn the juice “bar” off right at 10 when the breakfast is done. Just coffee is left. Nothing else. The jacuzzi tub took 25 minutes to fill up and we barely had any jets. The water pressure was terrible! I would shower and halfway through the shower the water would suddenly turn freezing cold and then a few minutes later would turn so scolding hot it left red marks on my skin. Dirty tied garbages sat in the hallway for BOTH nights we were there and we actually had to walk AROUND them. The heater didn’t heat. Nor cool either. The condition between the windows was so bad we could barely see out of them. And the water damage on the roof had the roof paint chipping. Overall, the only good thing about this hotel was the cool open concept area in the front and the location to Clifton Hill.
Bodde her 2 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 14. mai 2024
Thank you for your feedback and review. We are sorry to hear of your experience at the hotel as these issues will be forwarded to management to assess and rectify for future Guest's stays.

6/10 – Grei

Pam

Likte ikke: Overnattingsstedets bygg og tilstand
Perfect location but quite outdated and rough around the edges.
Bodde her 3 netter i mai 2024
Svar fra Nicholas DiCienzo General Manager den 14. mai 2024
Dear Pam, Thank you for sharing your feedback with us. Your feedback regarding the updates needed in our hotel is greatly appreciated. We are continuously working on plans for renovations to enhance our guests' experiences. We are glad, however, that our location exceeded your expectations! We hope you will allow us an opportunity to welcome you back soon.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Utmerket

MANH HUNG

Reiste med familie
Likte: Fasiliteter
Staff is friendly and helpful!
Bodde her 1 natt i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 13. mai 2024
We appreciate your review and feedback. Thank You.

4/10 – Dårlig

Theresa

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I feel the property falsely represented amenities. It seemed that it came with a mini-fridge and a safe in the room. They did not. Those were items that had to be requested and payed for separately. The main dining area was nice and clean but the hallways and our room was not so great. There was garbage behind the dresser when we tried to plug in our phones. The bedspread was dirty (had a streak of what looked like blood on it). The jet tub when we filled it had a layer of crud floating on the water. There were loud people down in the lobby area which was within earshot of every room in the hotel due to the balcony doors in everyone's room that opened up to that area. Both nights I called the front desk after midnight and requested that they handle the situation. They acted like they were on top of it, however, we watched out said balcony glass door and no one ever went to speak to them. I would not go back or recommend this location to anyone I actually liked. As a final comment I would like to say that the daytime people at the front desk were very friendly and helpful in general. However, since they charge a $200 security deposit I didn't feel like I could complain about all the things we had trouble with because I worried I wouldn't get it back.
Bodde her 2 netter i mai 2024
Svar fra Clifton Victoria Inn at the Falls den 13. mai 2024
We appreciate your feedback and review. And we would like to apologize for your negative experience at the property. This will be brought up with the Management team to address and rectify for any future Guest's stays. Thank You.

6/10 – Grei

John

Likte: Renhold og personale og service
the room was very nice size, but the TV had very limited channels and no access to Niagara Falls US or Buffalo stations. There was no access to any US news channels so it felt like being in a 3rd world. Also, there was a hockey tournament and a number of the players families were staying there, so there were young boys running around at times making noise in the hallways.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 13. mai 2024
Dear John, Thank you for providing an honest evaluation of your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed the expectations of our guests; therefore, we are genuinely sorry for not doing so during your time with us. Had we been informed about the disturbance you experienced, our associates would have done their best to make you feel comfortable. Your patience and constructive feedback are truly appreciated. We hope you will afford us another opportunity.Sincerely,Nicholas DiCienzo,General Manager

4/10 – Dårlig

mehryar

Reiste med partner
Likte ikke: Renhold og fasiliteter
When we first got into the room it had an awful musty smell. We turned the air conditioning on and left to go walk around but when we returned at 830 the smell was still there. We literally had to sleep with our shirts over are faces. I woke up with such a horrible soar throat. This may be the last time we frequent here. We have stayed here 4 or 5 times and never was it like that. I really regret not mentioning it when we were there and perhaps moving rooms.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Mehryar, Thank you for being a guest at our hotel. Please accept our apologies for the issues you had in your room. Our team works hard to provide comfortable accommodations; therefore, we are disappointed this was not your experience. We have addressed this with our team, and we are grateful for your patience. Additionally, If you should have any problems during a future stay, please know our front desk is always available and happy to help resolve any issues while you are here. We hope to have another opportunity to welcome you back to our hotel soon.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Maria Alejandra

Likte: Overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Ms. Alejandra, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Clifton Victoria Inn at the Falls. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

elizabeth

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always stay here when in Niagara Falls, friendly staff!
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Elizabeth, Thank you for your kind remarks. We loved reading about the exceptional service you received and how pleased you were with all of our friendly associates. We value our loyal guests and thank you for making our property your preferred choice whenever you travel. All of us at Clifton Victoria Inn at the Falls look forward to seeing you again.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Chekin rapide, personnel courtois
Bodde her 1 natt i mai 2024
Svar fra General Manager den 12. mai 2024
Dear Sandra, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Clifton Victoria Inn at the Falls.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Bra

Lisa

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
I didn't like that the staff told me to hand the keycard back to them. I argued that it was my right to keep it in possession as it has confidential information on it. Staff was persistent that they would destroy the keycard
Bodde her 2 netter i mai 2024
Svar fra General Manager den 12. mai 2024
Dear Lisa, Thank you for choosing to stay at Clifton Victoria Inn at the Falls and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for the inconveniences you encountered with our associates regarding the key card and appreciate you bringing them to our attention so we can share your comments appropriately. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Bra

Judith

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is conveniently located and in walking distance to restaurants, shops and attractions in Niagara Falls.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 11. mai 2024
Dear Judith, Thank you for choosing Clifton Victoria Inn at the Falls and for your kind feedback. We are pleased to know that your overall stay was satisfying and that you loved our proximity to the restaurants and other tourist attractions. It was our pleasure accommodating you, and we look forward to welcoming you again soon.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very very good
Bodde her 1 natt i mai 2024
Svar fra General Manager den 9. mai 2024
Dear David, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Clifton Victoria Inn at the Falls. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

chevel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay was wonderful, very close to everything. Can walk to everything. Definitely recommended.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 9. mai 2024
Dear Chevel, Thank you for choosing to stay at the Clifton Victoria Inn at the Falls and sharing your feedback. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our ideal location. We appreciate your recommendations, and we look forward to your return visit. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Lisa og Bethesda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 8. mai 2024
Dear Lisa, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Clifton Victoria Inn at the Falls, and we look forward to welcoming you back soon.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Utmerket

Justine

Likte ikke: Renhold
Bodde her 1 natt i mai 2024
Svar fra General Manager den 7. mai 2024
Dear Justine, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon.Sincerely,Nicholas DiCienzo,General Manager

6/10 – Grei

Amanda

Reiste med partner
Likte ikke: Renhold
3 of my towels were dirty . Pool is very small in the middle of the lobby crazy location
Bodde her 1 natt i mai 2024
Svar fra General Manager den 6. mai 2024
Dear Amanda, Thank you for choosing to stay with us. We are sorry for the cleanliness issues you encountered with the towel and regret the inconvenience this caused. We will certainly share your concerns with our housekeeping team to take corrective action. We value your comments regarding the size of our pool and location. Your feedback is important to us as it helps to improve our guest experience going forward. We continually strive to deliver service that goes above and beyond, and we hope you will consider a return visit so we can show you the hospitality you deserve.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Utmerket

Valerie

Reiste med familie og små barn
Likte: Renhold
Good
Bodde her 1 natt i mai 2024
Svar fra General Manager den 6. mai 2024
Dear Valerie, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Clifton Victoria Inn at the Falls. We look forward to welcoming you back on your next visit.Sincerely,Nicholas DiCienzo,General Manager