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Anmeldelser av Hotel Express Newcastle Gateshead

2.5 out of 5
Hotel Express Newcastle Gateshead
Cuthbert St, Gateshead, England

Anmeldelser

6,0
Rangering på 10 − Utmerket. 49 av totalt 248 anmeldelser." "
Rangering på 8 − Bra. 58 av totalt 248 anmeldelser." "
Rangering på 6 − Grei. 34 av totalt 248 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 248 anmeldelser." "
Rangering på 2 − Forferdelig. 70 av totalt 248 anmeldelser." "

6,2/10

Renhold

7,2/10

Personale og service

5,8/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

5,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kjetil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sjarmerende
Veldig vennlig og behjelpelig bemanning. God standard på både rom og bad.
Bodde her 2 netter i juli 2019

2/10 – Forferdelig

Gary og Bishop Auckland

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Run down place
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ruben

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Danny

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wasn’t worth the money paid, service was okay but slow and now very customer based. The room was very small and not very organised and the bedsheet had marks(blood stains) on it and the bathroom absolutely stank and had a separate door taped shut, a bad draft coming from the window although it was shut and the door didn’t do up properly unless locked, the smell of cannabis was horrendous when we walked out of the room and the walls looked liked they had been done by a cowboy decorator.
Bodde her 1 natt i februar 2024

6/10 – Grei

Neil

Reiste med partner
Likte: Personale og service
Shower water pressure was not good at all, and some of the cleaning was poor. However the bed was very comfy and we slept well
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

DONGJIN

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
No heating out side wind come in the room
No heating at Dec. Even the hotel provide heater it also didnt work, and very windy from outside window terreble hotel ever.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Scott

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Couldnt sleep because of people arguing and fighting. had to check out at 1.45am and stay with a friend
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Amir

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Mark

Likte: Personale og service
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Jim

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Even an Asylum Seeker would not stop here Pros: NONE Cons: 1. no toilet paper in toilet 2.Shelf above towel rail hanging off the wall 3.Electric wires protruding from wall above sink 4. Very noisy from traffic on road outside. 5. Single glazed window that wouldn't shut properly 6. Bed extremely uncomfortable due to mattress being an old sprung type. 7.Only one pillow each provided. 8.One dirty bath towel each. 9.Occupants of room above moving furniture or something about all night on creaky floorboards 10. Black mould present on en-suite skirting boards and shower tray 11. Shower either scalding hot or freezing, no happy medium 12. Corridor outside room unlit, difficult to locate key slot in door 13. Other guests seemingly unaware of how loud they are in the corridors 14. NO FIRE ESCAPE PLAN OR INSTRUCTIONS To sum up this place in one word.................TERRIBLE My advice is to spend a bit more and stay elsewhere, Just wish I had now..................
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Adam

Bodde her 1 natt i desember 2023

6/10 – Grei

k

Bodde her 1 natt i desember 2023

6/10 – Grei

Stuart

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Mervyn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Honesty after we left things in the room. It was also very clean and tidy.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Philip

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Newcastle stay.
Very kind and helpful service. Very enjoyable and good stay thank you.
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Claire

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was dirty toilet set and shower was broke one had door broke pf on shower lightbbulb did not workblood on the bed big iron mark on the floor the shower room was dirty thebedroom was dirty i complained to staff who told me i had to get in touch with expedia i would not recommended this hotel at all i would like i refund please
Bodde her 2 netter i september 2023

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Faulty trenches - Shame on you owner/staff.
The entire establishment was unfinished; yet still managed to exude a worn\shabby aesthetic. Incorrectly installed computer desk, broken light switches, the noise of other peoples plumbing taunting me that mine was haphazard at best. Asking for a towel I was advised to use the paper napkins. (Sadly not present either) Later given a towel. When advising that there was no plug/stopper in the sink I was given a plug (type thing) that did not fit the said sink. Pointing out the lack of power on "computer desk" I was given a four gang extension. (No power on that side of room) Both beds in the room (twin) were incredibly soft and did not provide a good sleeping experience. *This* might be Ms Braverman's solution to providing housing in UK
It appears that someone pushed the light switch too hard. The Crack appears to go fully through the plastic.
The computer desk (who knew MFI still did special ordHad ports for where the power sockets *should* go. That's the white thing at the back of the formica wood. Seems someone must have made the assembler a better offer...
Bodde her 2 netter i september 2023

8/10 – Bra

Angam

Likte: Personale og service og romkomfort
Bodde her 3 netter i september 2023

6/10 – Grei

John

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Run down
First of all, this is a budget hotel with shared bathroom facilities, so please read my critique with that in mind. I did not expect 3* conditions. The room itself was very generously proportioned. The staff were really freindly and were available whenever I called on them. There was ample tea and coffee making facilities and the towel and bedding was clean and soft. However... Some of the furniture was broken; The single glazed window did not shut properly; The bed swayed from side to side alarmingly each time i turned over; The room smelled of mildrew because the trap to the sink was not connected properly so the floor was soaking wet; There was no sound insulation between rooms - I could hear EVERYTHING in the adjoining rooms. Save yourself some money and upgrade to a YHA
Bodde her 1 natt i september 2023

8/10 – Bra

Martin

Likte: Personale og service
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Aidan

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I paid over the odds for a single room with shared bathroom (£145). The first room i was put in has part of the window frame missing so the window wouldn’t seal. It had old furniture that seemed to be falling apart. When i complained about the window the receptionists response was “but nobody can get in that”. That wasn’t the point. I asked for money back to which they responded “no, because its the great north run weekend”. They’ve spiked their prices to rip off runners who’d raised thousands for charity. Eventually they moved me to the room next door. Again, the window didnt shut properly but at least there was no hole in it. That room was also outdated with nailed coming out of the wardrobe. The shared bathrooms were grotty, one of the showers didn’t have a door, and the light switch was outside the bathroom in the corridor which anyone could play with as they walked past. I wouldn’t recommend staying here
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Crissa

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was old and not very clean also a lot of damp.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Kye

Bodde her 1 natt i august 2023

2/10 – Forferdelig

Johnny

Hotel room cold and dirty. Customer service very poor. Pillows stayed. Carpet dirty. No ventilation
Bodde her 1 natt i august 2023

8/10 – Bra

Julie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

4/10 – Dårlig

Hannah

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Would not pay £123 when communal bathroom was dirty particularly the shower and room was very basic (eg one towel between two and one pillow each). Very friendly welcoming staff member. Poor for price.
Bodde her 1 natt i august 2023

4/10 – Dårlig

Daniel

Reiste med en gruppe
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Josh

Reiste med en gruppe
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023

8/10 – Bra

Matt

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A decent place to stay
A well-kept hotel in a pretty good location, just over 20 mins from Newcastle city centre.
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Peter

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
room had no sink, no toilet roll initially, v poor quality breakfast and shower not fitted to wall properly. Stayed in hostels with better facilities
Bodde her 4 netter i juli 2023

8/10 – Bra

mr william

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All good comfy sleep only thing is when having breakfast served up as ur eating cereal and toast on breakfast plate otherwise nice breakfast
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Michael

Reiste med partner
Likte: Renhold
A smoke alarms came on and went off again seemingly at random and then a member of staff showed up asking to see our room because apparently we'd been smoking. Neither of us had and the window wasn't open so there's something wrong with their ability to detect where alarms are sounded/the smoke alarms themselves (maybe the kettle set it off?). Tad dirty behind the desk but nothing major and the cupboard door didn't close all that well due to it being misaligned. The bathroom supplies of soap weren't well stocked. Other than that, no issues, it was 'aight.
Bodde her 3 netter i juli 2023

2/10 – Forferdelig

Jacob

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property is dirty and run down
Bodde her 1 natt i juli 2023

8/10 – Bra

Cameron

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i juni 2023

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og personale og service
Window Would Not Close
Bodde her 1 natt i juli 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Generally good
Staff friendly and very helpful. Room is basic but clean. Plenty of shared bath and toilet. The only problem is sound proof. Can hear not only people walking in corridor but others snoring in the next door.
Bodde her 1 natt i juni 2023

6/10 – Grei

Kiara

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Basic, would not go back
Staff were lovely and very helpful however the hotel is very run down compared to the pictures, bed was super uncomfortable, outside smoking area was disgusting. Also some maintenance required in the room
Bodde her 1 natt i juni 2023

2/10 – Forferdelig

Callum

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Place is revolting. Won't be staying here again
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Paul

Bodde her 1 natt i juni 2023

2/10 – Forferdelig

Amelia

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We arrived at the hotel hoping for just some where to rest after going to a concert at the arena, however upon arrival we were met with screaming and shouting from other guests in the reception as they were complaining about their stay. There were people vaping on the corridors. We were shown to our room which was at the top of the stairs and looked like a shop front with aluminium door and glass windows all round, room was filthy lipstick writing on bedside table, smashed cupboards, stunk of wee. We walked straight back out and asked for a refund, which we were told to speak to Expedia so we did who said the hotel weren’t picking up the phone, later to be told we weren’t allowed a refund. Disgusting, gross and unsafe and unfit for purpose.
Bodde her 1 natt i juni 2023

6/10 – Grei

Rhys

Likte ikke: Renhold
Stayed here for two nights a the room you felt like you are walking on planks as every footstep the floor creaked. The showers wow just don’t jump in the river Tyne it would be warmer bye a long shot. I can say that I won’t be choosing to stay at this hotel in a rush again
Bodde her 2 netter i juni 2023

10/10 – Utmerket

keith

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Work
Staff were friendly and helpful
Bodde her 3 netter i mai 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Value for money
good value for money, with that been said you get what you pay for. My room was literally next to the main road so you can hear the car moving up and down all the time and window sound proof is bad.. Other than that all good
Bodde her 1 natt i mai 2023

10/10 – Utmerket

naomi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
staff were lovely, clean and nice hotel
Bodde her 1 natt i mai 2023

8/10 – Bra

Jenna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I booked this hotel and didnt know what to expect based on the reviews. It was just my daughter and I staying for the Beyonce concert. Staff were very helpful. Didnt realise i had booked a room with a shared bathroom/shower room but to be honest we got back to our room after the concert at 12.35am and left at 7am so wasnt really an issue. Our room was very basic but bedding was clean. The hotel is very creaky and could hear other guests arriving home but didnt last too long. Hotel is in a good location and a short work into Newcastle centre.
Bodde her 1 natt i mai 2023

8/10 – Bra

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023

6/10 – Grei

Kevin

Forretningsreisende
Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Lizwe

Bodde her 1 natt i mai 2023

10/10 – Utmerket

Phillip

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good area clean
Bodde her 1 natt i mai 2023

6/10 – Grei

Jane

Likte: Personale og service
Likte ikke: Renhold og romkomfort
Bodde her 1 natt i mai 2023