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Anmeldelser av Paramount Times Square

4 out of 5
Paramount Times Square
235 West 46th Street, New York, NY

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 711 av totalt 2206 anmeldelser." "
Rangering på 8 − Bra. 526 av totalt 2206 anmeldelser." "
Rangering på 6 − Grei. 425 av totalt 2206 anmeldelser." "
Rangering på 4 − Dårlig. 266 av totalt 2206 anmeldelser." "
Rangering på 2 − Forferdelig. 278 av totalt 2206 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

6,4/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Hotellet hadde god beliggenhet og var sentralt, men rommet var helt ok. Stusselig bad og ikke helt tette vinduer for så mye støy som er utforbi. Service var god og renhold bra. Men måtte betale for både wifi og treningsrommet selvom du ikke brukte treningsrommet. Og måtte betale en sum per koffert/bag for å oppholde det på hotellet før avreise. Så alt i alt, helt ok hotell.
Bodde her 4 netter i november 2023
Svar fra Ariel Santana den 6. des. 2023
Dear Guest.Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Paramount Hotel Times Square we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Paramount Hotel Times Square

8/10 – Bra

Anne K

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2023
Svar fra Chris den 16. juni 2023
Thank you for your kind review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

8/10 – Bra

Debra

Reiste med familie
Likte: Renhold
We were next to a storage area so early mornings there were a lot of noise. Wish they allowed early check in.
Bodde her 3 netter i april 2024

6/10 – Grei

Elmer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bueno lo único que no me gustó lo pequeño que era la habitación pero el resto excelente
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Chris og Las Vegas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In the heart of the Theatre District.
Bodde her 3 netter i januar 2024

6/10 – Grei

Harris

Likte ikke: Fasiliteter
Ice machine was broken…no early check in even for 50$ and no refrigerator in room that I requested! So with this I left very early this morning.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Cristiane

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel em reforma, realmente precisa! Localização excelente!
Bodde her 1 natt i april 2024

8/10 – Bra

Jaime

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Muy cerca de todo
Bodde her 5 netter i april 2024

10/10 – Utmerket

Britany

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personnel chaleureux et accueillant. Nous avons pu mettre nos valises dans un "storage" au coût de $2/valise puisque nous sommes arrivée au lus tôt que prévue. La chambre qui nous a été offerte était très petite, mais nous nous attendions à cela. Par contre, l’hôtel est mal insonorisé et est situé en plein cœur de Time Square donc il peut y avoir beaucoup de bruits au courant de la nuit. Nous n’avons pas eu de problème à dormir, mais il peut être accommodant pour certain personne. Si ce n’est pas du bruit, je recommande cet hôtel.
Bodde her 1 natt i april 2024

8/10 – Bra

Cheryl

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Great location - no frills
Bodde her 1 natt i april 2024

8/10 – Bra

Salim

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice location. The whole hotel needs renovation.
Bodde her 11 netter i april 2024

10/10 – Utmerket

Coral

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like the location!!
Bodde her 2 netter i april 2024

10/10 – Utmerket

Gregory og Omaha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
washcloths and drink cups not provided
Bodde her 7 netter i april 2024

10/10 – Utmerket

Kerrin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location
Bodde her 2 netter i april 2024

10/10 – Utmerket

Mertula

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing
Bodde her 2 netter i mars 2024
Svar fra Kiefer Brazier den 30. apr. 2024
Thank you for your valued feedback

10/10 – Utmerket

Yeira

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were clean and very comfortable. Staff was friendly and housekeeping was very accommodating. It’s located so close to everything. Definitely will be staying again.
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 30. apr. 2024
Thank you for your valued feedback

8/10 – Bra

Andres

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
.
Bodde her 4 netter i april 2024
Svar fra Kiefer Brazier den 30. apr. 2024
Thank you for your valued feedback

6/10 – Grei

Eric-Van og Jersey City

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024

8/10 – Bra

Renata

Reiste med familie
Likte: Renhold og personale og service
Rime square on the corner
Bodde her 4 netter i april 2024
Svar fra Kiefer Brazier den 29. apr. 2024
Thank you for your valued feedback

10/10 – Utmerket

Susan Elena og conway

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and location
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 29. apr. 2024
Thank you for your valued feedback

4/10 – Dårlig

Kelly

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The interior of the room was sufficient for my minimal needs. The internet was very unreliable, and the TV did not allow for use of apps (Netflix, Hulu, etc) as advertised. Fruit flies were everywhere upon check in. I requested extra towels one time during my stay. One towel was thrown on the bed by housekeeping. It was not folded, nor was it placed appropriately in the bathroom. It was either freezing cold, or roasting hot in the room. No lamps whatsoever. Only two glaring overhead bulbs. I will not be booking this hotel ever again.
Bodde her 4 netter i april 2024
Svar fra Kiefer Brazier den 30. apr. 2024
. I wanted to personally reach out to express my sincerest apologies for the inconveniences you experienced during your recent stay with us. Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations.Please know that we take your feedback seriously and are actively addressing the issues you encountered with the Wi-Fi speed and the functionality of third-party apps on our TVs. Our team is working diligently to rectify these issues to ensure a seamless and enjoyable experience for all our guests moving forward.We truly value your business and the opportunity to serve you. Your feedback helps us improve, and I assure you that we are committed to enhancing your experience should you choose to stay with us again in the future. If there's anything specific, we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us.Once again, I apologize for any inconvenience you experienced, and I sincerely hope to have the opportunity to welcome you back for a much-improved stay.

10/10 – Utmerket

Mckayla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 30. apr. 2024
Thank you for your valued feedback

2/10 – Forferdelig

Nikeshia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kiefer Brazier den 30. apr. 2024
Thank you for your valued feedback, Do you care to share more information on your stay when the time permits?

10/10 – Utmerket

Raquel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy cerca de todo
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback

6/10 – Grei

Claude

Likte: Personale og service
The room was fairly clean, but it had very little furniture and storage. It was also hot, and I was unable to change the temperature, despite two calls for someone to fix it. The bed was comfortable. The area around the hotel was really nice and convenient, with plenty of good restaurants. Overall, this hotel has not been my favourite in New York but I would stay there again if needed.
Bodde her 7 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your kind review, Claude. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

8/10 – Bra

Nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place close to shows. Wish they had coffee in the rooms. But for the money and decent option for week of shows!
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 26. apr. 2024
Thank you for your valued feedback

8/10 – Bra

alfredo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience.
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

2/10 – Forferdelig

Bonnie

Likte: Personale og service
Bodde her 6 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
I am terribly sorry, do you care to share more?

10/10 – Utmerket

Beatriz

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excelente ubicación.
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

6/10 – Grei

Teresa

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel has an unpleasant perfume scent. The lobby was small and under construction. This was not noted when placing reservation. The lobby was colder than being outside.
Bodde her 4 netter i april 2024
Svar fra RGP den 25. apr. 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your insights as they allow us to continually improve our services and facilities.We sincerely apologize for the issues you encountered during your stay. It is regrettable to hear that the perfume scent in the lobby was unpleasant and that the size of the lobby and ongoing construction were not clearly communicated prior to your reservation. We understand how these factors can significantly impact the overall experience and apologize for any inconvenience caused.We take your feedback seriously and will use it to address the areas of concern you have highlighted. Please know that we are continuously working to enhance our facilities and services to provide a more enjoyable experience for our guests.We hope to have the opportunity to welcome you back in the future and to provide you with a much-improved experience.Paramount Time Square

8/10 – Bra

Marsha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

8/10 – Bra

Jill

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good price and location
Bodde her 1 natt i april 2024
Svar fra RGP den 25. apr. 2024
Thank you for sharing your positive feedback regarding your recent stay with us. We're delighted to hear that you enjoyed your experience and found our hotel to offer a good price and convenient location.Ensuring that our guests receive excellent value for their stay and have access to a convenient location is a top priority for us. We're thrilled that we were able to meet your expectations in these regards.We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Paramount Time Square

4/10 – Dårlig

roza

Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
I am terribly sorry, do you care to share more?

6/10 – Grei

Guillermina

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

6/10 – Grei

Ayush

Reiste med familie og små barn, Reiste med familie
Likte ikke: Personale og service og fasiliteter
The only reason you want to stay here is because it is just 50 steps away from Times Square. The rooms are tiny and the number of towels & soaps were minimal. There were issues with the elevators as well, and only two were working out of four. The Manager and Receptionist were very welcoming. I didn't have a good experience with the bellman when I was checking out. We had a lot of luggage and, therefore, asked for help from the bellman. The bellman used the service elevator, which was different from the regular elevator. Since all the elevators were not working properly and a lot of people were checking out, it took us half an hour to reach the hotel lobby. The bellman demanded money for keeping our luggage in the storage area and then alleged that I was lying it took us so much time to get downstairs. To be honest, I would have given him the tip but the whole experience left a sour taste. I confronted the Manager. She apologized and refunded me the money. Again, it was not about the money but his pathetic attitude and accusation that disgusted me.
Bodde her 2 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thanks a lot for taking the time to share your review and feedback! We hope to see you again in the future.Paramount Hotel Times Square

8/10 – Bra

Daranee

Likte: Renhold og personale og service
Bodde her 4 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

8/10 – Bra

Steven og Islington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good quality hotel - well maintained and in good location staff really friendly and helpful
Bodde her 9 netter i april 2024
Svar fra RGP den 25. apr. 2024
Thank you for taking the time to share your positive feedback about your recent stay with us. We greatly appreciate your kind words and are thrilled to hear that you had a pleasant experience at our hotel.Ensuring that our guests feel comfortable and well taken care of is our top priority, and we are delighted to hear that you found our hotel to be of good quality, well-maintained, and in a convenient location. It brings us immense joy to know that our staff's friendliness and helpfulness made a positive impact on your stay.Your feedback motivates us to continue providing exceptional service and maintain the high standards that our guests deserve. We are grateful for the opportunity to have hosted you, and we look forward to welcoming you back for another enjoyable stay in the future.Paramount Time Square

8/10 – Bra

Shauna

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was small and cozy. Shower was small.
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

6/10 – Grei

Kenneth

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

8/10 – Bra

scott

Reiste med familie
Likte: Renhold
Location
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 24. apr. 2024
Thank you for your valued feedback

8/10 – Bra

GORKEM KURSAT

Likte: Renhold og personale og service
I’m overall satisfied with my recent 1-week stay at this hotel. I think the location is the biggest pro of this hotel as it situated near Times Square, theatres and many other attractions. A part of the lobby was under renovation when I was there, aside from that the ambiance was nice. HVAC is controlled centrally, therefore I couldn’t set a higher degree on cooler nights. There was no in-room coffee/tea or minibar, as a matter of fact the room was small and there was no enough space even for the safe which a technician brought later so he had to place it vertically on the floor inside the closet, but there were water dispenser and ice machine on 4th floor. Staff was kind and welcoming, especially thank Rudy the front desk agent for his friendly and helpful attitude. Sum up to give a constructive feedback; amenities can be improved and the policy of charging fee for luggage storage can be reviewed; even the current pricing is not consistent, for example, it was stated that the storage fee is $2 per bag on the e-mail I received the day before the check-out but I was charged $3 per bag. Thank you.
Bodde her 7 netter i april 2024
Svar fra Kiefer Brazier den 23. apr. 2024
Thank you for your valued feedback

6/10 – Grei

Antonio

Reiste med en gruppe
Hidden fees were not expected
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 23. apr. 2024
Thank you for your valued feedback.

10/10 – Utmerket

Gabriel og New York

Likte: Renhold og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

2/10 – Forferdelig

Darren

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
After check in, went to the room and noticed that we didn't have any wash clothes, no refrigerator and if you requested one it was an additional $20 that's insane. I called housekeeping to come clean the room and give us new sheets and they never came smh.
Bodde her 2 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback.

8/10 – Bra

Hiyam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente ubicación. Instalaciones limpias. Personal amable.
Bodde her 4 netter i april 2024
Svar fra Kiefer Brazier den 23. apr. 2024
Thank you for your valued feedback

10/10 – Utmerket

Victor

Likte: Fasiliteter
Right in the middle of the city
Bodde her 1 natt i april 2024
Svar fra Kiefer Brazier den 23. apr. 2024
Thank you for your valued feedback

10/10 – Utmerket

BRIAN

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an excellent hotel that is reasonably priced for New York City. That is particularly amazing since it is right off Times Square in the heart of the theatre district. The room was small and basic but very clean.
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 23. apr. 2024
Brian, Thank you for your valued feedback

4/10 – Dårlig

Marie-Josee

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
I am terribly sorry, do you care to share more?

8/10 – Bra

Arantza erzsebet

Reiste med partner
Likte: Renhold og personale og service
All good just the waiting time for the elevators sometimes was too long
Bodde her 3 netter i april 2024
Svar fra RGP den 22. apr. 2024
Thank you for bringing this to our attention. We understand that waiting for elevators can be frustrating, especially during peak times. We'll definitely look into ways to optimize elevator operations to minimize wait times for our guests. Your feedback helps us improve, and we appreciate your patience.We're glad to hear that overall your experience was positive, and we hope to welcome you back for another enjoyable stay soon. If there's anything else we can assist you with, please feel free to reach out.Paramount Time Square

4/10 – Dårlig

Charita

Likte ikke: Renhold, personale og service og fasiliteter
The bathroom was very outdated: toilet was the same as a public restroom toilet; bathroom sink was a metal sink on four legs; no counter space except a small niche ledge. No cups, microwave or refrigerator in the room; lobby and hallways very dimly lit; noticeable water stains on ceiling.
Bodde her 3 netter i april 2024
Svar fra Kiefer Brazier den 28. apr. 2024
Thank you for your valued feedback Charita