Eksteriør

Anmeldelser av Residence Inn Marriott New York Downtown Manhattan/WTC Area

3.5 out of 5

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 639 av totalt 1012 anmeldelser." "
Rangering på 8 − Bra. 269 av totalt 1012 anmeldelser." "
Rangering på 6 − Grei. 53 av totalt 1012 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 1012 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 1012 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 13 netter i april 2021

10/10 – Utmerket

Janet

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2020
Svar fra Miguel Aviles Operations Manager den 2. mars 2020
Greetings Janet, Thank you very much for choosing Residence Inn World Trade Center. We are delighted to have you stay with us! Our staff truly appreciates you allocating some of your valuable time to provide us with your feedback. We look forward to hosting you on your next trip to the big apple.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastisk hotell, bra beliggenhet på lower manhattan, hyggelige ansatte, god frokost og fine rom.
Bodde her 7 netter i september 2019
Svar fra Eugenia Martinez den 7. okt. 2019
Thank you for taking out the time to share your valuable feedback with us! We are happy to hear that you had a great stay!

8/10 – Bra

Kristin

Likte: Romkomfort
Mellombra hotell.
Litt misfornøyd med rommet. Da vi ankom var det søppel igjen fra forrige gjest. Vi ringte til resepsjonen for å få det tømt og det ble gjort med en gang. Vår datter skulle ligge på sovesofaen. Det var ikke lagt fram dyne så det måtte vi også be om. Det ble levert ganske raskt, men fikk kun et Laken. En dag måtte vi be om at rommet ble rengjort sent pga sykdom og det skulle ikke være noe problem, men da vi kom tilbake hadde de ikke rengjort rommet. Frokosten var veldig bra og hotellet lå veldig sentralt til.
Bodde her 5 netter i juli 2019

8/10 – Bra

Jan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2019
Svar fra Miguel Aviles - Operations Manager den 30. juli 2019
Greetings Jan, Thank you for choosing us here at Residence Inn World Trade Center. We are delighted to see that you enjoyed your stay with us! We would love to host you again on your next trip to the city that never sleeps and provide you with a 10 out of 10 experience.

10/10 – Utmerket

George

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Book this place they serve breakfast . You Get a 25 dollar credit to their store. Beds are comfy. Studio rooms are equipped with refrigerators and microwaves and dishes. Staff are courteous and friendly. easy check in process.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
George, thank you for sharing such a wonderful review of Residence Inn New York Downtown/World Trade Center Area! It is great to hear that you enjoyed our amenities and found the beds comfortable. The team is delighted to know you had a smooth check-in process and appreciated their courteous service. We look forward to welcoming you back on your next visit!

8/10 – Bra

Rebecca

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was clean, lots of space, full fridge. The man who checked us in was super kind, helpful and personable. The only issue I have is that we called for towels Saturday night and they never came so we had to call again Sunday morning. But we’d stay again despite that little snafu.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
Rebecca, thank you for sharing your experience at the Residence Inn New York Downtown/World Trade Center Area. It is fantastic to hear that you enjoyed the clean, spacious room and appreciated the full fridge. Our team is pleased to know you found the check-in process to be welcoming and helpful. We apologize for the inconvenience regarding the towel request. We're looking forward to welcoming you back for an even better stay next time.

10/10 – Utmerket

Alexandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding facility!
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Alexandra, thank you for your kind words! The team at Residence Inn New York Downtown/World Trade Center Area is thrilled that you enjoyed your stay. We hope to welcome you back again soon!

10/10 – Utmerket

Wuilder A og Miami

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the service they provided me was excellent. They were very kind . Thanks for everything.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Wuilder, thank you for your kind words! The team at the Residence Inn New York Downtown/World Trade Center Area is thrilled to hear that you had an excellent experience. We're looking forward to welcoming you back soon!

10/10 – Utmerket

Felica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 19. mai 2024
Thank you for the fantastic rating, Felica!We strive to make all of our guests feel welcome and relaxed during their time at Residence Inn New York Downtown/World Trade Center Area! We can't wait to see you again soon.

10/10 – Utmerket

Dana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thanks for a good stay
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 16. mai 2024
Dana,Thank you for sharing your positive experience at the Residence Inn New York Downtown/World Trade Center Area. We're delighted you had a good stay and hope to see you again soon!

10/10 – Utmerket

LUIS ROBERTO

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente lugar y gran ubicación en el distrito financiero, llegas fácil y rápido a todo lo relevante de la zona, y muy buen servicio al cliente, el desayuno rico y variado. Volvería!
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 15. mai 2024
LUIS ROBERTO, ¡gracias por los maravillosos comentarios! El equipo del Residence Inn New York Downtown/World Trade Center Area está encantado de que haya disfrutado de su estadía, especialmente de nuestra conveniente ubicación y nuestras variadas opciones de desayuno. ¡Estamos ansiosos por darle la bienvenida nuevamente!

10/10 – Utmerket

JACOB

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean. The room was larger than most others I have stayed in while in New York. The staff was great and breakfast was amazing.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Jacob, it's wonderful to hear that you had an outstanding stay at the Residence Inn New York Downtown/World Trade Center Area. We appreciate you acknowledging our high standard of cleanliness, spacious rooms, fantastic team members, and fabulous breakfast. We look forward to making your next visit as memorable as this one!

10/10 – Utmerket

Tony

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient and bery nice staff
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Tony, we are thrilled that you had a wonderful stay at Residence Inn New York Downtown/World Trade Center Area. It's great to hear about your found convenience and about how our team members made a positive impression on you. We look forward to seeing you again on your next trip to New York City.

10/10 – Utmerket

thomas

Great staff
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Thomas, thank you for the kind feedback about our team members at Residence Inn New York Downtown/World Trade Center Area. We’re glad to hear that you had a pleasant stay. Don’t hesitate to visit us again in the future!

10/10 – Utmerket

Maria

Likte: Renhold og fasiliteter
Very good
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 9. mai 2024
Maria, it's wonderful to see you enjoyed your stay at Residence Inn New York Downtown/World Trade Center Area. We appreciate your positive review and hope to welcome you back in the future.

10/10 – Utmerket

Mar

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful staying
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 9. mai 2024
Mar, it's wonderful to read about your experience at the Residence Inn New York Downtown/World Trade Center Area. Thank you for sharing and we look forward to hosting you again soon.

10/10 – Utmerket

Jacqueline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were so friendly and helpful. The breakfast was substantial and kept us going throughout the day as we started our sight seeing adventures. The hotel was very clean and modern and so convenient
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 7. mai 2024
Jacqueline, it's great to learn that Residence Inn New York Downtown/World Trade Center Area provided you with such a positive experience. We're delighted our team members made you feel warmly welcome, and that the ample breakfast, cleanliness, and modern amenities significantly contributed to your stay. Recognizing the convenience of our location for your sightseeing adventures is much appreciated too. We hope to have the pleasure of serving you again in the future.

10/10 – Utmerket

Vardan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
aa
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Vardan, it's evident that you appreciated your stay at the Residence Inn New York Downtown. Your succinct and positive feedback is greatly appreciated. We can't wait to host you again on your next visit to New York.

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 6. mai 2024
Karen, thank you for your perfect score on Expedia. At Residence Inn New York Downtown/World Trade Center Area, we strive to provide each guest with an unparalleled experience. We're delighted to know that we were successful in our endeavor with your stay. We hope to serve you again soon.

10/10 – Utmerket

Lenka

Bodde her 2 netter i april 2024

6/10 – Grei

Emad

Reiste med partner
Likte: Renhold og personale og service
The hotel charged me additional $25 that I did not understand why. Then you need to spend that $25 on junk food or you would lose it the next day. Breakfast was very simple and we did not have many options.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 30. apr. 2024
Emad, it's regrettable to hear about your concerns regarding the additional charge and our breakfast offerings. The extra fee you mentioned is typically for incidental expenses, and any unused portion can indeed be used as credit. We're sorry this wasn't clear. Regarding breakfast selection, we strive to offer choices that cater to a variety of tastes. We appreciate your feedback and will take it into consideration as we constantly strive to improve our guest experience.

10/10 – Utmerket

Emilia og Sunny Isles Beach

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El mejor lugar para quedarte en el downtown
Bodde her 2 netter i april 2024
Svar fra Customer Service den 30. apr. 2024
Emilia, gracias por tus maravillosos comentarios. En Residence Inn New York Downtown/World Trade Center Area, nos esforzamos por ofrecer a nuestros huéspedes la mejor experiencia posible. Sus palabras afirman que estamos en el camino correcto. Esperamos sinceramente darle la bienvenida pronto para otra estadía memorable.

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice stay
Bodde her 4 netter i april 2024
Svar fra Customer Service den 23. apr. 2024
Karen, it's a pleasure to hear that you enjoyed your stay at the Residence Inn New York Downtown/World Trade Center Area. We're delighted to have provided a positive experience and we greatly look forward to welcoming you back in the future.

10/10 – Utmerket

mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great time. Low key location.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 21. apr. 2024
Thank you for the fantastic rating, Mark!It's outstanding you had such a wonderful experience at Residence Inn New York Downtown/World Trade Center Area. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 – Utmerket

Lauralea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a pleasant stay for 5 nights and when we had concerns they were quickly addressed or explained. Would stay again! Loved the fridge, microwave and dishwasher so we could save money and eat in sometimes.
Bodde her 5 netter i april 2024
Svar fra Customer Service den 17. apr. 2024
Lauralea, it warms our hearts to know you appreciated your stay at Residence Inn New York Downtown/World Trade Center Area. We're pleased our team members attended to your concerns promptly, making your stay even more enjoyable. It's great to hear you found the in-room amenities such as the fridge, microwave and dishwasher beneficial. Looking forward to welcoming you back for another pleasant stay!

10/10 – Utmerket

Tracy og New York

The staff were all so friendly and helpful. I asked to change my room as there was a new carpet which was giving off a very strong smell and I ended up with an even better room: really comfortable and spacious. Also got a great night’s sleep as this hotel has good soundproof ling plus a free breakfast.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 17. apr. 2024
Tracy, thank you for sharing your experience at Residence Inn New York Downtown/World Trade Center Area. We're thrilled to know our team members were able to assist you promptly, ensuring you had a comfortable and spacious room. We're also delighted to hear that you enjoyed our soundproof facilities and complimentary breakfast. We look forward to your return, ensuring another great stay.

8/10 – Bra

Kai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Customer Service den 9. apr. 2024
Thank you for the 4-star rating, Kai!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn New York Downtown/World Trade Center Area. Thank you again for sharing!

10/10 – Utmerket

Marius og Montreal

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Price was ok for the area, very close to WTC, very clean hotel (we also got a recently renovated room which was very nice)
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 3. apr. 2024
Marius, it's wonderful to hear that you appreciated the value of your stay at Residence Inn New York Downtown/World Trade Center Area, as well as its proximity to key landmarks. We're thrilled that you enjoyed the freshness and neatness of your room, especially it being one of our newly updated accommodations. We hope to see you back soon!

10/10 – Utmerket

Shrell

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quiet
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 26. mars 2024
Shrell, it's delightful to hear that you found the Residence Inn New York Downtown/World Trade Center Area to be clean and serene during your stay. Thank you for choosing us, and we hope to welcome you back in the future.

10/10 – Utmerket

Olga

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed staying at this property. It seem clean and had everything we needed. We stayed on a studio suite with my family of five. If I had to change something about it, I would just say maybe the pullout sofa and the beds to be a little softer but that does not stop me from staying here again this would be our next stay again when we’re back in New York.
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 26. mars 2024
Olga, it's fantastic to hear that your stay at the Residence Inn New York Downtown/World Trade Center Area was enjoyable and the studio suite catered to all your family's needs. We appreciate your feedback regarding the bedding and will certainly take it into consideration for our continuous improvement efforts. We can't wait to welcome you and your family back on your next visit to New York.

10/10 – Utmerket

kortney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 18. mars 2024
Kortney, it's wonderful to see your high rating for Residence Inn New York Downtown/World Trade Center Area. We hope your stay was memorable and we look forward to hosting you again in the future. Safe travels!

10/10 – Utmerket

James

Bodde her 1 natt i mars 2024
Svar fra Customer Service den 1. apr. 2024
James, we're thrilled to hear that your stay at Residence Inn New York Downtown/World Trade Center Area was top-notch. We always strive to provide exceptional experiences for our guests, and we're delighted that we met your expectations. We can't wait to welcome you back in the future. Safe travels!

8/10 – Bra

Karina

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 12. mars 2024
Karina, it's fantastic to hear you had a positive experience at the Residence Inn New York Downtown/World Trade Center Area. We appreciate your rating and we hope to see you again soon.

10/10 – Utmerket

Amar og Mississauga

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient location, friendly staff, clean rooms.
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 26. feb. 2024
Amar, thank you for choosing Residence Inn New York Downtown/World Trade Center Area for your stay! We're delighted to hear you enjoyed the convenience of our location, cleanliness of our rooms, and friendliness of our team members. We look forward to welcoming you back in the future.

8/10 – Bra

Iryna

Likte: Renhold
I
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 25. feb. 2024
Thank you for the 4-star rating, Iryna!It's great your time at Residence Inn New York Downtown/World Trade Center Area was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 – Utmerket

Shondell

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the convenience of the rooms
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 20. feb. 2024
Shondell, it's refreshing to hear that you enjoyed the practicality of the rooms at the Residence Inn New York Downtown/World Trade Center Area. We hope to welcome you back soon for another positive experience.

10/10 – Utmerket

Richard

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 18. feb. 2024
Thank you for the 5/5 rating, Richard!It's excellent you enjoyed your time at Residence Inn New York Downtown/World Trade Center Area so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 – Utmerket

Pollyana

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This accommodation made my weekend in NYC wonderful, because after walking a lot, I had a clean and comfortable place to shower and rest. The atmosphere is wonderful, when I return to New York you will definitely stay there again.
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 13. feb. 2024
Pollyana, it's terrific to hear that Residence Inn New York Downtown/World Trade Center Area contributed to making your weekend in NYC delightful. We're pleased that you appreciated our clean and cozy facilities and could recover from a day filled with exploration. Your praise for our environment is greatly appreciated and we're already looking forward to your return!

10/10 – Utmerket

Marlon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente todo, buen equipo todo muy limpio
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 12. feb. 2024
Marlon, es un placer escuchar sus comentarios positivos sobre el Residence Inn New York Downtown/World Trade Center Area. Estamos encantados de que haya apreciado nuestro equipo trabajador y la limpieza de nuestras instalaciones. Esperamos que se quede con nosotros nuevamente en el futuro.

8/10 – Bra

Olivier

Bodde her 2 netter i februar 2024
Svar fra Customer Service den 22. mars 2024
Thank you for the great rating, Olivier!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Residence Inn New York Downtown/World Trade Center Area. We'd like to share an even better experience with you soon.

10/10 – Utmerket

kripa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good and convenient location
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 11. feb. 2024
Kripa, it's wonderful to hear that you found the location of Residence Inn New York Downtown/World Trade Center Area so convenient. Thank you for this positive review, and we hope to welcome you back on your next visit to New York.

10/10 – Utmerket

Gayle

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I asked for a room change that had a small seating area and that was accommodated which I appreciate.
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 24. jan. 2024
Gayle, we're delighted to learn that the team members at Residence Inn New York Downtown/World Trade Center Area were able to fulfill your request for a room change to better suit your needs. We aim to make sure every guest feels comfortable and valued, and we're pleased to see it reflected in your experience. Thank you for sharing your kind feedback and we hope to welcome you back soon!

8/10 – Bra

Mary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
People were nice, convenient location, everywhere was clean...wish they had robes and room service, but everything else was good.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 22. jan. 2024
Mary, thank you for sharing your positive experience at the Residence Inn New York Downtown/World Trade Center Area. It's great to hear that you found our team members friendly, the location convenient, and the premises clean. We appreciate your feedback about additional amenities and services. It's always our aim to enhance our guest experience. We hope to welcome you back on your next trip to New York.

8/10 – Bra

Joseph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean, quiet and comfortable hotel. Very limited and expensive parking.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 19. jan. 2024
Joseph, it's wonderful to know you appreciated the tranquility and comfort at the Residence Inn New York Downtown/World Trade Center Area along with the cleanliness of our premises. We recognize your feedback about the parking scenario. While our location in the bustling city center brings its own challenges, we continually strive to deliver the best solutions for every guest. On your future stays, our team members would be more than happy to assist with alternative options that may better suit your needs. Thank you for choosing us.

10/10 – Utmerket

Crystal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the train station and 911 memorial
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 15. jan. 2024
Crystal, it's a pleasure to hear that the location of Residence Inn New York Downtown/World Trade Center Area made your trip convenient, and that you were able to visit key city attractions, including the 911 memorial. We're looking forward to welcoming you back during your next visit to the city.

10/10 – Utmerket

Keith

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good staff and and friendly atmosphere
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Keith, it's wonderful to hear that you experienced friendly interactions and noted the welcoming ambiance at the Residence Inn New York Downtown/World Trade Center Area. Our team members constantly strive to provide top-notch service. We hope to have the chance to welcome you back soon.

10/10 – Utmerket

Fabiana

Bodde her 14 netter i desember 2023
Svar fra Customer Service den 8. jan. 2024
Fabiana, thank you for the perfect rating! We're thrilled to know you had a wonderful experience at the Residence Inn New York Downtown/World Trade Center Area. Your satisfaction and enjoyment are what motivate our team members to deliver exceptional service. We're looking forward to your next visit!

2/10 – Forferdelig

Roc Anthony

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Pass this one by!
My room heat and air didn’t work, it was stale air. The room was dirty and the staff was less than helpful with any resolution.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 8. jan. 2024
Roc, we regret to hear about the challenges you faced during your stay, particularly in regard to the room's temperature and cleanliness. Our goal is to provide a comfortable environment, and we regret that this wasn't your experience. We also understand the importance of prompt and effective solutions, and we’re sorry our team members did not meet your expectations. Please know we take your feedback seriously and will strive to improve.

8/10 – Bra

Cira

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Travelled for the holidays with 3 kids. Great location. The rooms were clean and modern.
Bodde her 5 netter i desember 2023
Svar fra Customer Service den 31. jan. 2024
Cira, it's wonderful to hear that the Residence Inn New York Downtown/World Trade Center Area was the perfect spot for your family holiday travel. We're glad you appreciated our convenient location and found our rooms to be well-maintained and up-to-date. We hope your stay was both comfortable and enjoyable, and we're looking forward to welcoming you and your family back on your next visit.