Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 639 av totalt 1012 anmeldelser." "
10 – Utmerket
639
Rangering på 8 − Bra. 269 av totalt 1012 anmeldelser." "
8 – Bra
269
Rangering på 6 − Grei. 53 av totalt 1012 anmeldelser." "
6 – Grei
53
Rangering på 4 − Dårlig. 29 av totalt 1012 anmeldelser." "
4 – Dårlig
29
Rangering på 2 − Forferdelig. 22 av totalt 1012 anmeldelser." "
2 – Forferdelig
22
9,0/10
Renhold
9,2/10
Personale og service
8,8/10
Fasiliteter
9,0/10
Overnattingsstedets bygg og tilstand
8,8/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Verifisert reisende
Forretningsreisende
10. mai 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 13 netter i april 2021
10/10 – Utmerket
Janet
Reiste med familie
29. feb. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Janet
Bodde her 5 netter i februar 2020
Svar fra Miguel Aviles Operations Manager den 2. mars 2020
Greetings Janet,
Thank you very much for choosing Residence Inn World Trade Center. We are delighted to have you stay with us! Our staff truly appreciates you allocating some of your valuable time to provide us with your feedback. We look forward to hosting you on your next trip to the big apple.
10/10 – Utmerket
Verifisert reisende
Reiste med en gruppe
10. sep. 2019
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastisk hotell, bra beliggenhet på lower manhattan, hyggelige ansatte, god frokost og fine rom.
Verifisert reisende
Bodde her 7 netter i september 2019
Svar fra Eugenia Martinez den 7. okt. 2019
Thank you for taking out the time to share your valuable feedback with us! We are happy to hear that you had a great stay!
8/10 – Bra
Kristin
4. aug. 2019
Likte: Romkomfort
Mellombra hotell.
Litt misfornøyd med rommet. Da vi ankom var det søppel igjen fra forrige gjest. Vi ringte til resepsjonen for å få det tømt og det ble gjort med en gang. Vår datter skulle ligge på sovesofaen. Det var ikke lagt fram dyne så det måtte vi også be om. Det ble levert ganske raskt, men fikk kun et Laken. En dag måtte vi be om at rommet ble rengjort sent pga sykdom og det skulle ikke være noe problem, men da vi kom tilbake hadde de ikke rengjort rommet.
Frokosten var veldig bra og hotellet lå veldig sentralt til.
Kristin
Bodde her 5 netter i juli 2019
8/10 – Bra
Jan
23. juli 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jan
Bodde her 7 netter i juli 2019
Svar fra Miguel Aviles - Operations Manager den 30. juli 2019
Greetings Jan,
Thank you for choosing us here at Residence Inn World Trade Center. We are delighted to see that you enjoyed your stay with us! We would love to host you again on your next trip to the city that never sleeps and provide you with a 10 out of 10 experience.
10/10 – Utmerket
George
Reiste med familie
20. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Book this place they serve breakfast . You
Get a 25 dollar credit to their store. Beds are comfy.
Studio rooms are equipped with refrigerators and microwaves and dishes. Staff are courteous and friendly. easy check in process.
George
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
George, thank you for sharing such a wonderful review of Residence Inn New York Downtown/World Trade Center Area! It is great to hear that you enjoyed our amenities and found the beds comfortable. The team is delighted to know you had a smooth check-in process and appreciated their courteous service. We look forward to welcoming you back on your next visit!
8/10 – Bra
Rebecca
20. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was clean, lots of space, full fridge. The man who checked us in was super kind, helpful and personable. The only issue I have is that we called for towels Saturday night and they never came so we had to call again Sunday morning. But we’d stay again despite that little snafu.
Rebecca
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
Rebecca, thank you for sharing your experience at the Residence Inn New York Downtown/World Trade Center Area. It is fantastic to hear that you enjoyed the clean, spacious room and appreciated the full fridge. Our team is pleased to know you found the check-in process to be welcoming and helpful. We apologize for the inconvenience regarding the towel request. We're looking forward to welcoming you back for an even better stay next time.
10/10 – Utmerket
Alexandra
Reiste med familie
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding facility!
Alexandra
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Alexandra, thank you for your kind words! The team at Residence Inn New York Downtown/World Trade Center Area is thrilled that you enjoyed your stay. We hope to welcome you back again soon!
10/10 – Utmerket
Wuilder A og Miami
Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the service they provided me was excellent. They were very kind . Thanks for everything.
Wuilder A
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Wuilder, thank you for your kind words! The team at the Residence Inn New York Downtown/World Trade Center Area is thrilled to hear that you had an excellent experience. We're looking forward to welcoming you back soon!
10/10 – Utmerket
Felica
18. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel
Felica
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 19. mai 2024
Thank you for the fantastic rating, Felica!We strive to make all of our guests feel welcome and relaxed during their time at Residence Inn New York Downtown/World Trade Center Area! We can't wait to see you again soon.
10/10 – Utmerket
Dana
15. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thanks for a good stay
Dana
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 16. mai 2024
Dana,Thank you for sharing your positive experience at the Residence Inn New York Downtown/World Trade Center Area. We're delighted you had a good stay and hope to see you again soon!
10/10 – Utmerket
LUIS ROBERTO
Reiste med familie
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente lugar y gran ubicación en el distrito financiero, llegas fácil y rápido a todo lo relevante de la zona, y muy buen servicio al cliente, el desayuno rico y variado. Volvería!
LUIS ROBERTO
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 15. mai 2024
LUIS ROBERTO, ¡gracias por los maravillosos comentarios! El equipo del Residence Inn New York Downtown/World Trade Center Area está encantado de que haya disfrutado de su estadía, especialmente de nuestra conveniente ubicación y nuestras variadas opciones de desayuno. ¡Estamos ansiosos por darle la bienvenida nuevamente!
10/10 – Utmerket
JACOB
Reiste med partner
13. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean. The room was larger than most others I have stayed in while in New York. The staff was great and breakfast was amazing.
JACOB
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Jacob, it's wonderful to hear that you had an outstanding stay at the Residence Inn New York Downtown/World Trade Center Area. We appreciate you acknowledging our high standard of cleanliness, spacious rooms, fantastic team members, and fabulous breakfast. We look forward to making your next visit as memorable as this one!
10/10 – Utmerket
Tony
Reiste med en gruppe
11. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient and bery nice staff
Tony
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Tony, we are thrilled that you had a wonderful stay at Residence Inn New York Downtown/World Trade Center Area. It's great to hear about your found convenience and about how our team members made a positive impression on you. We look forward to seeing you again on your next trip to New York City.
10/10 – Utmerket
thomas
10. mai 2024
Great staff
thomas
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Thomas, thank you for the kind feedback about our team members at Residence Inn New York Downtown/World Trade Center Area. We’re glad to hear that you had a pleasant stay. Don’t hesitate to visit us again in the future!
10/10 – Utmerket
Maria
9. mai 2024
Likte: Renhold og fasiliteter
Very good
Maria
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 9. mai 2024
Maria, it's wonderful to see you enjoyed your stay at Residence Inn New York Downtown/World Trade Center Area. We appreciate your positive review and hope to welcome you back in the future.
10/10 – Utmerket
Mar
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful staying
Mar
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 9. mai 2024
Mar, it's wonderful to read about your experience at the Residence Inn New York Downtown/World Trade Center Area. Thank you for sharing and we look forward to hosting you again soon.
10/10 – Utmerket
Jacqueline
Reiste med familie
7. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were so friendly and helpful. The breakfast was substantial and kept us going throughout the day as we started our sight seeing adventures. The hotel was very clean and modern and so convenient
Jacqueline
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 7. mai 2024
Jacqueline, it's great to learn that Residence Inn New York Downtown/World Trade Center Area provided you with such a positive experience. We're delighted our team members made you feel warmly welcome, and that the ample breakfast, cleanliness, and modern amenities significantly contributed to your stay. Recognizing the convenience of our location for your sightseeing adventures is much appreciated too. We hope to have the pleasure of serving you again in the future.
10/10 – Utmerket
Vardan
6. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
aa
Vardan
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Vardan, it's evident that you appreciated your stay at the Residence Inn New York Downtown. Your succinct and positive feedback is greatly appreciated. We can't wait to host you again on your next visit to New York.
10/10 – Utmerket
Karen
4. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Karen
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 6. mai 2024
Karen, thank you for your perfect score on Expedia. At Residence Inn New York Downtown/World Trade Center Area, we strive to provide each guest with an unparalleled experience. We're delighted to know that we were successful in our endeavor with your stay. We hope to serve you again soon.
10/10 – Utmerket
Lenka
30. apr. 2024
Lenka
Bodde her 2 netter i april 2024
6/10 – Grei
Emad
Reiste med partner
28. apr. 2024
Likte: Renhold og personale og service
The hotel charged me additional $25 that I did not understand why. Then you need to spend that $25 on junk food or you would lose it the next day. Breakfast was very simple and we did not have many options.
Emad
Bodde her 1 natt i april 2024
Svar fra Customer Service den 30. apr. 2024
Emad, it's regrettable to hear about your concerns regarding the additional charge and our breakfast offerings. The extra fee you mentioned is typically for incidental expenses, and any unused portion can indeed be used as credit. We're sorry this wasn't clear. Regarding breakfast selection, we strive to offer choices that cater to a variety of tastes. We appreciate your feedback and will take it into consideration as we constantly strive to improve our guest experience.
10/10 – Utmerket
Emilia og Sunny Isles Beach
28. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El mejor lugar para quedarte en el downtown
Emilia
Bodde her 2 netter i april 2024
Svar fra Customer Service den 30. apr. 2024
Emilia, gracias por tus maravillosos comentarios. En Residence Inn New York Downtown/World Trade Center Area, nos esforzamos por ofrecer a nuestros huéspedes la mejor experiencia posible. Sus palabras afirman que estamos en el camino correcto. Esperamos sinceramente darle la bienvenida pronto para otra estadía memorable.
10/10 – Utmerket
Karen
22. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice stay
Karen
Bodde her 4 netter i april 2024
Svar fra Customer Service den 23. apr. 2024
Karen, it's a pleasure to hear that you enjoyed your stay at the Residence Inn New York Downtown/World Trade Center Area. We're delighted to have provided a positive experience and we greatly look forward to welcoming you back in the future.
10/10 – Utmerket
mark
Reiste med familie
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great time. Low key location.
mark
Bodde her 1 natt i april 2024
Svar fra Customer Service den 21. apr. 2024
Thank you for the fantastic rating, Mark!It's outstanding you had such a wonderful experience at Residence Inn New York Downtown/World Trade Center Area. We care about the satisfaction of our guests. We can't wait to see you again soon!
10/10 – Utmerket
Lauralea
Reiste med partner
15. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a pleasant stay for 5 nights and when we had concerns they were quickly addressed or explained. Would stay again! Loved the fridge, microwave and dishwasher so we could save money and eat in sometimes.
Lauralea
Bodde her 5 netter i april 2024
Svar fra Customer Service den 17. apr. 2024
Lauralea, it warms our hearts to know you appreciated your stay at Residence Inn New York Downtown/World Trade Center Area. We're pleased our team members attended to your concerns promptly, making your stay even more enjoyable. It's great to hear you found the in-room amenities such as the fridge, microwave and dishwasher beneficial. Looking forward to welcoming you back for another pleasant stay!
10/10 – Utmerket
Tracy og New York
15. apr. 2024
The staff were all so friendly and helpful. I asked to change my room as there was a new carpet which was giving off a very strong smell and I ended up with an even better room: really comfortable and spacious. Also got a great night’s sleep as this hotel has good soundproof ling plus a free breakfast.
Tracy
Bodde her 3 netter i april 2024
Svar fra Customer Service den 17. apr. 2024
Tracy, thank you for sharing your experience at Residence Inn New York Downtown/World Trade Center Area. We're thrilled to know our team members were able to assist you promptly, ensuring you had a comfortable and spacious room. We're also delighted to hear that you enjoyed our soundproof facilities and complimentary breakfast. We look forward to your return, ensuring another great stay.
8/10 – Bra
Kai
7. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kai
Bodde her 4 netter i april 2024
Svar fra Customer Service den 9. apr. 2024
Thank you for the 4-star rating, Kai!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn New York Downtown/World Trade Center Area. Thank you again for sharing!
10/10 – Utmerket
Marius og Montreal
Reiste med familie og små barn
2. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Price was ok for the area, very close to WTC, very clean hotel (we also got a recently renovated room which was very nice)
Marius
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 3. apr. 2024
Marius, it's wonderful to hear that you appreciated the value of your stay at Residence Inn New York Downtown/World Trade Center Area, as well as its proximity to key landmarks. We're thrilled that you enjoyed the freshness and neatness of your room, especially it being one of our newly updated accommodations. We hope to see you back soon!
10/10 – Utmerket
Shrell
Reiste med partner
25. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quiet
Shrell
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 26. mars 2024
Shrell, it's delightful to hear that you found the Residence Inn New York Downtown/World Trade Center Area to be clean and serene during your stay. Thank you for choosing us, and we hope to welcome you back in the future.
10/10 – Utmerket
Olga
Reiste med familie
25. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed staying at this property. It seem clean and had everything we needed. We stayed on a studio suite with my family of five. If I had to change something about it, I would just say maybe the pullout sofa and the beds to be a little softer but that does not stop me from staying here again this would be our next stay again when we’re back in New York.
Olga
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 26. mars 2024
Olga, it's fantastic to hear that your stay at the Residence Inn New York Downtown/World Trade Center Area was enjoyable and the studio suite catered to all your family's needs. We appreciate your feedback regarding the bedding and will certainly take it into consideration for our continuous improvement efforts. We can't wait to welcome you and your family back on your next visit to New York.
10/10 – Utmerket
kortney
16. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
kortney
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 18. mars 2024
Kortney, it's wonderful to see your high rating for Residence Inn New York Downtown/World Trade Center Area. We hope your stay was memorable and we look forward to hosting you again in the future. Safe travels!
10/10 – Utmerket
James
12. mars 2024
James
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 1. apr. 2024
James, we're thrilled to hear that your stay at Residence Inn New York Downtown/World Trade Center Area was top-notch. We always strive to provide exceptional experiences for our guests, and we're delighted that we met your expectations. We can't wait to welcome you back in the future. Safe travels!
8/10 – Bra
Karina
10. mars 2024
Likte: Overnattingsstedets bygg og tilstand
Karina
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 12. mars 2024
Karina, it's fantastic to hear you had a positive experience at the Residence Inn New York Downtown/World Trade Center Area. We appreciate your rating and we hope to see you again soon.
10/10 – Utmerket
Amar og Mississauga
25. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient location, friendly staff, clean rooms.
Amar
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 26. feb. 2024
Amar, thank you for choosing Residence Inn New York Downtown/World Trade Center Area for your stay! We're delighted to hear you enjoyed the convenience of our location, cleanliness of our rooms, and friendliness of our team members. We look forward to welcoming you back in the future.
8/10 – Bra
Iryna
24. feb. 2024
Likte: Renhold
I
Iryna
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 25. feb. 2024
Thank you for the 4-star rating, Iryna!It's great your time at Residence Inn New York Downtown/World Trade Center Area was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
10/10 – Utmerket
Shondell
19. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the convenience of the rooms
Shondell
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 20. feb. 2024
Shondell, it's refreshing to hear that you enjoyed the practicality of the rooms at the Residence Inn New York Downtown/World Trade Center Area. We hope to welcome you back soon for another positive experience.
10/10 – Utmerket
Richard
17. feb. 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Richard
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 18. feb. 2024
Thank you for the 5/5 rating, Richard!It's excellent you enjoyed your time at Residence Inn New York Downtown/World Trade Center Area so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10/10 – Utmerket
Pollyana
Reiste med partner
13. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This accommodation made my weekend in NYC wonderful, because after walking a lot, I had a clean and comfortable place to shower and rest. The atmosphere is wonderful, when I return to New York you will definitely stay there again.
Pollyana
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 13. feb. 2024
Pollyana, it's terrific to hear that Residence Inn New York Downtown/World Trade Center Area contributed to making your weekend in NYC delightful. We're pleased that you appreciated our clean and cozy facilities and could recover from a day filled with exploration. Your praise for our environment is greatly appreciated and we're already looking forward to your return!
10/10 – Utmerket
Marlon
Reiste med partner
12. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente todo, buen equipo todo muy limpio
Marlon
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 12. feb. 2024
Marlon, es un placer escuchar sus comentarios positivos sobre el Residence Inn New York Downtown/World Trade Center Area. Estamos encantados de que haya apreciado nuestro equipo trabajador y la limpieza de nuestras instalaciones. Esperamos que se quede con nosotros nuevamente en el futuro.
8/10 – Bra
Olivier
12. feb. 2024
Olivier
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 22. mars 2024
Thank you for the great rating, Olivier!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Residence Inn New York Downtown/World Trade Center Area. We'd like to share an even better experience with you soon.
10/10 – Utmerket
kripa
10. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good and convenient location
kripa
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 11. feb. 2024
Kripa, it's wonderful to hear that you found the location of Residence Inn New York Downtown/World Trade Center Area so convenient. Thank you for this positive review, and we hope to welcome you back on your next visit to New York.
10/10 – Utmerket
Gayle
Reiste med familie og små barn
24. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I asked for a room change that had a small seating area and that was accommodated which I appreciate.
Gayle
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 24. jan. 2024
Gayle, we're delighted to learn that the team members at Residence Inn New York Downtown/World Trade Center Area were able to fulfill your request for a room change to better suit your needs. We aim to make sure every guest feels comfortable and valued, and we're pleased to see it reflected in your experience. Thank you for sharing your kind feedback and we hope to welcome you back soon!
8/10 – Bra
Mary
22. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
People were nice, convenient location, everywhere was clean...wish they had robes and room service, but everything else was good.
Mary
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 22. jan. 2024
Mary, thank you for sharing your positive experience at the Residence Inn New York Downtown/World Trade Center Area. It's great to hear that you found our team members friendly, the location convenient, and the premises clean. We appreciate your feedback about additional amenities and services. It's always our aim to enhance our guest experience. We hope to welcome you back on your next trip to New York.
8/10 – Bra
Joseph
Reiste med partner
19. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean, quiet and comfortable hotel. Very limited and expensive parking.
Joseph
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 19. jan. 2024
Joseph, it's wonderful to know you appreciated the tranquility and comfort at the Residence Inn New York Downtown/World Trade Center Area along with the cleanliness of our premises. We recognize your feedback about the parking scenario. While our location in the bustling city center brings its own challenges, we continually strive to deliver the best solutions for every guest. On your future stays, our team members would be more than happy to assist with alternative options that may better suit your needs. Thank you for choosing us.
10/10 – Utmerket
Crystal
15. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the train station and 911 memorial
Crystal
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 15. jan. 2024
Crystal, it's a pleasure to hear that the location of Residence Inn New York Downtown/World Trade Center Area made your trip convenient, and that you were able to visit key city attractions, including the 911 memorial. We're looking forward to welcoming you back during your next visit to the city.
10/10 – Utmerket
Keith
Forretningsreisende, Reiste med familie
10. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good staff and and friendly atmosphere
Keith
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Keith, it's wonderful to hear that you experienced friendly interactions and noted the welcoming ambiance at the Residence Inn New York Downtown/World Trade Center Area. Our team members constantly strive to provide top-notch service. We hope to have the chance to welcome you back soon.
10/10 – Utmerket
Fabiana
6. jan. 2024
Fabiana
Bodde her 14 netter i desember 2023
Svar fra Customer Service den 8. jan. 2024
Fabiana, thank you for the perfect rating! We're thrilled to know you had a wonderful experience at the Residence Inn New York Downtown/World Trade Center Area. Your satisfaction and enjoyment are what motivate our team members to deliver exceptional service. We're looking forward to your next visit!
2/10 – Forferdelig
Roc Anthony
Reiste med familie
4. jan. 2024
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Pass this one by!
My room heat and air didn’t work, it was stale air. The room was dirty and the staff was less than helpful with any resolution.
Roc Anthony
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 8. jan. 2024
Roc, we regret to hear about the challenges you faced during your stay, particularly in regard to the room's temperature and cleanliness. Our goal is to provide a comfortable environment, and we regret that this wasn't your experience. We also understand the importance of prompt and effective solutions, and we’re sorry our team members did not meet your expectations. Please know we take your feedback seriously and will strive to improve.
8/10 – Bra
Cira
Reiste med familie og små barn, Reiste med familie
3. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Travelled for the holidays with 3 kids. Great location. The rooms were clean and modern.
Cira
Bodde her 5 netter i desember 2023
Svar fra Customer Service den 31. jan. 2024
Cira, it's wonderful to hear that the Residence Inn New York Downtown/World Trade Center Area was the perfect spot for your family holiday travel. We're glad you appreciated our convenient location and found our rooms to be well-maintained and up-to-date. We hope your stay was both comfortable and enjoyable, and we're looking forward to welcoming you and your family back on your next visit.