Utsikt fra overnattingsstedet

Anmeldelser av InterContinental New York Barclay, an IHG Hotel

5 out of 5
InterContinental New York Barclay, an IHG Hotel
111 East 48th Street, New York, NY

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 621 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 204 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 35 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 1003 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Anneli N.

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Iconic hotel with excellent service
Iconic hotel from the 1920s. Newly refurbished; back to its original Charleston Era-style. Gives you the feeling of staying in a Park Avenue residence. Genuine Intercontinental-service; all expectations are being met or surpassed. My new Midtown-favorite!
Bodde her 3 netter i desember 2021

6/10 – Grei

Alazar

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Svar fra Customer Service den 15. mai 2024
Alazar, thank you for choosing to stay with us. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

8/10 – Bra

Andrea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a quick overnight stop on this trip. This is a beautiful hotel with a great lobby bar offering live music on Saturday evening. Guestrooms are spacious and well appointed. We had a corner room and it was surprisingly quiet for NYC. Comfortable beds and great in-room coffee. The bathroom walls and ceiling needed to be wiped down and cleaned better, but the heated floors are a nice touch! Also could use a second set of slippers and bathrobe for a room with two guests noted in the reservation. Well located midtown, we picked it to be close to Lexington shopping and our favourite restaurant walking distance away. Would definitely stay here again.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 13. mai 2024
Andrea, we're delighted to hear that you enjoyed the ambiance of InterContinental New York Barclay and appreciated the spaciousness and tranquility of your guestroom. We also note your feedback regarding the cleanliness of the bathroom and the need for an additional set of bath amenities. Our team priorities providing a comfortable and complete experience for all our guests, including double occupancy rooms. It's heartening to know that our prime location compellingly facilitated your stay. Do think of us whenever you're in the city for another quick stop or possibly a lengthier visit!

6/10 – Grei

Michael

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The place is historic and very beautiful. It is also in a great location for doing a lot in NYC. With that being said; The included breakfast buffett is not great and the service is terrible. Also we drank some bottled water from the minibar and for some reason that could not be refilled no matter how many times we asked or who we asked. We finally had to order a replacement bottle from room service and the front desk told us that was the only way to get this. Also on the day we were checking out (a sunday so we planned to sleep in a little). The chambermaid came to the door and rang the doorbell at 8:30 to check when we might be checking out. Very strange attitudes and not what we normally get at other intercontinental properties around the world
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 8. mai 2024
Michael, we appreciate your acknowledgement of the unique charm of the hotel and its convenient location. We regret to hear that certain elements of your stay did not meet your expectations. It appears there were some issues with the breakfast service and the replenishing of minibar items which is not reflective of our usual high standards.Additionally, it's unfortunate that you experienced an early disturbance, which impacted your overall experience. Rest assured, we never intend for any of our esteemed guests, especially our loyal InterContinental and IHG members, to encounter any inconveniences during their stay.We are committed to improving our services and your feedback helps direct our efforts. We look forward to offering you a much better experience on your next visit. Thank you for your loyalty to InterContinental and IHG.

10/10 – Utmerket

Kristin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Second time staying ~ recommend
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Luis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 5 netter i mars 2024
Svar fra Customer Service den 4. mai 2024
Luis, it's truly pleasing to know that you had an enjoyable stay with us at the InterContinental New York Barclay. We take pride in offering our guests a memorable experience and it's heartwarming to see that we succeeded in doing so for you. We value your loyalty to IHG and look forward to the opportunity to serve you again soon.

8/10 – Bra

Ana Elena og CDMX

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La ubicación y el servicio en general que tiene el hotel
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 3. mai 2024
Ana Elena, agradecemos tus comentarios. Es maravilloso saber que la ubicación y el servicio general del InterContinental New York Barclay hicieron que su estadía fuera placentera. Esperamos que sus estancias futuras sean aún más gratificantes.

8/10 – Bra

Fernando

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Great location, friendly staff
Bodde her 4 netter i april 2024
Svar fra Customer Service den 23. apr. 2024
Fernando, it's heartening to hear that you appreciated the convenient location of InterContinental New York Barclay and found our team members amicable. We hope your time in New York was memorable and look forward to welcoming you back in the future.

10/10 – Utmerket

Rodric

Bodde her 2 netter i april 2024
Svar fra Customer Service den 9. mai 2024
Rodric, the InterContinental New York Barclay team is thrilled that you had a great stay! Thank you for taking the time to rate us; your feedback is highly valued. We hope to welcome you back again soon.

6/10 – Grei

Ho Ming Elton

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service
Paying this price I could definitely find some place else better than this. Phone is not working, no sleepers, no tooth brush… I have to go down to lobby asked for it. Booked and paid via Expedia adding breakfast fee x 2, when I checked in the staff said “no, breakfast is not included “, I insisted I paid for it, then she said ok it is found. But it includes one breakfast only… I don’t want to argue anymore. On the second day I found the proof and show her, she said ok. It’s not a matter ok or not, what happened during your communication with Expedia? Anyway, $450 is definitely not worth it, so many nice hotel surrounding. Will not come here again.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 17. apr. 2024
Ho Ming Elton, we understand your recent stay with us didn't meet your expectations and we sincerely apologize for the inconveniences you've encountered, particularly the miscommunication regarding the breakfast inclusions and the room amenities you had to request for. It's unfortunate that you feel the value of your stay wasn’t commensurate to the cost, as we strive to provide excellent service to all our guests. Your feedback is valuable, and we will use it to improve our guest experience. We hope you'll consider giving us another chance to deliver a better experience.

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great venue. Responsive service. Good value.
Bodde her 6 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
Michael, we're delighted to hear you enjoyed the value and service at InterContinental New York Barclay. Positive feedback like yours keeps our team motivated to deliver exceptional experiences. We'd be honored to welcome you back for another memorable stay.

10/10 – Utmerket

LAWRENCE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice !!!
Bodde her 1 natt i april 2024
Svar fra Customer Service den 15. apr. 2024
Lawrence, thank you for sharing such positive feedback about InterContinental New York Barclay. We're elated that you had an enjoyable experience and we're looking forward to welcoming you back in the near future.

6/10 – Grei

Luz E

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Very noisy at night , the staff from front desk nothing helpful . The cleaning not good I let tc control under the sheets and the next day it was there
Bodde her 4 netter i april 2024
Svar fra Customer Service den 11. apr. 2024
Luz, it's regretful to hear that certain aspects of your stay did not meet your expectations. We sincerely apologize for any unwanted noise and less than optimal service you encountered. Your feedback concerning the cleanliness of your room has been noted for further review. Please be assured that it's our highest priority to provide a peaceful, welcoming, and meticulously maintained environment to our guests. Thank you for taking the time to share your experience and we hope to have the opportunity to exceed your expectations in the future.

10/10 – Utmerket

Alexis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My sister and I enjoy our stay. The staff was very polite and professional. Most definitely will return the next time we’re in the city.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 9. apr. 2024
Alexis, thank you for sharing your kind words about the professional and courteous demeanor of our team members at the InterContinental New York Barclay, an IHG Hotel. It thrills us that you enjoyed your stay and are planning to return. We're looking forward to your next visit.

8/10 – Bra

Amanda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was in a convenient location walking distance to food and shopping.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 9. apr. 2024
Amanda, it's a delight to know you found the location of InterContinental New York Barclay beneficial for your dining and shopping needs. We strive for our guests' experiences to be enjoyable and stress-free. We appreciate your feedback, and can't wait to host you again in the future.

6/10 – Grei

Carrie Dawn

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Hidden resort fees when you check out. At your arrival you get $25 food and drinks amenities credit per day, but at the check out you get to pay $39 fee taxes on top of the fee. Don’t even try to ask for a glass of water after the bar opening hours, you’ll get a rude “no service” answer before you get the chance to finish your sentence.
Bodde her 5 netter i april 2024
Svar fra Customer Service den 8. apr. 2024
Carrie, we're truly sorry to hear about the misunderstanding regarding the amenity fees and the issue you faced with late-hour service. We strive to ensure every guest is fully aware of all fees and charges, and we regret if this was not made clear. We also want our team members to be courteous and helpful, and it seems we fell short in this instance. Your feedback is highly valuable to us as we look to improve the guest experience. Thank you for bringing these issues to our attention.

10/10 – Utmerket

jose d

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente ubicacion comodo buen servicio
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 2. apr. 2024
José, es fantástico saber que disfrutó de su estadía en el InterContinental New York Barclay. Apreciamos mucho sus comentarios sobre nuestra conveniente ubicación y servicio de primer nivel. Le agradecemos por compartir su experiencia y esperamos darle la bienvenida nuevamente en el futuro.

10/10 – Utmerket

Xochitl

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 1. apr. 2024
Xochitl, we appreciate your top rating of InterContinental New York Barclay. We are thrilled that you had a seamless stay and we hope to continue meeting your expectations in the future.

10/10 – Utmerket

Qemal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 26. mars 2024
Qemal, it's wonderful to see your 5-star rating for the InterContinental New York Barclay. We wholeheartedly appreciate your feedback, and our team is motivated by your positivity. We look forward to welcoming you on your next stay in New York City.

10/10 – Utmerket

Dr. Frank Duc og Gilbert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 19. mars 2024
Dr. Duc, it's wonderful to know that you had an exceptional experience at the InterContinental New York Barclay. Our team prioritizes guest satisfaction and your high rating is a testament to that. We're grateful for your patronage and look forward to welcoming you back soon.

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 19. mars 2024
Ryan, it's terrific to hear you had a 5-star experience at InterContinental New York Barclay. We look forward to welcoming you back for another fantastic stay in the future.

6/10 – Grei

Jonathan

Reiste med partner
Likte: Renhold og fasiliteter
Be careful of hidden resort or amenity fees added on to the bill. These are either not disclosed or hidden cleverly in price quote. Very deceptive.
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 18. mars 2024
Jonathan, it is regrettable to read that you had some concerns about extra charges. We aim to be transparent with our pricing, so it's unfortunate if this wasn't fully clear during your booking process. While these fees are typically detailed in the booking terms, we understand your frustration. We're striving to make all billing factors as transparent as possible. Thank you for bringing your experience to our attention.

10/10 – Utmerket

Helen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 18. mars 2024
Helen, it's wonderful to hear that you had an exceptional experience at InterContinental New York Barclay. We look forward to being your host again on your next trip to New York City.

10/10 – Utmerket

Juan Carlos og Houston

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La facilidad de llegar a diferentes puntos turísticos de NY.
Bodde her 4 netter i desember 2023
Svar fra Customer Service den 17. mars 2024
Juan, es maravilloso saber cuánto valoraste la facilidad de visitar numerosas atracciones turísticas durante tu estadía en InterContinental New York Barclay. Nuestro equipo aprecia mucho sus comentarios positivos. Estamos ansiosos por darle la bienvenida nuevamente para vivir otra experiencia maravillosa.

10/10 – Utmerket

terence og dover

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly receptionist and very clean and updated room
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 12. mars 2024
Terence, it's fantastic to hear that InterContinental New York Barclay made your stay enjoyable with our attentive reception and spotless, contemporary rooms. We appreciate your kind feedback, and we hope to offer you another exceptional stay in the future.

10/10 – Utmerket

Jean-Christophe

Rrtr
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 6. mars 2024
Jean-Christophe, we genuinely appreciate your feedback about your stay at InterContinental New York Barclay. Understanding your experience is crucial for our continuous improvement and your 5-star rating validates our commitment to excellent guest experiences. Thank you for staying with us. We look forward to welcoming you back in the future for yet another magnificent stay!

8/10 – Bra

Nicholas

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel location for Grand Central, Rockefeller Center, Central Park etc with a classy bar, very comfy beds and clean refurbished rooms. Downsides are thin walls…you can hear a lot in the next room…and high floors don’t give you a view.
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 5. mars 2024
Nicholas, thank you for sharing your impressions of your stay. We're thrilled you appreciated our prime location and newly renovated rooms. We deeply regret any noise inconvenience you may have experienced and we assure you that your feedback is taken seriously. Despite certain challenges with the view, we trust our commitment to comfort and cleanliness overshadowed these aspects. We hope to welcome you back in hopefully quieter and even more comfortable circumstances.

10/10 – Utmerket

Charles

Bodde her 2 netter i februar 2024
Svar fra Customer Service den 29. feb. 2024
Thank you for this excellent rating, Charles!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at InterContinental New York Barclay, an IHG Hotel! We'd love to host you again someday for yet another unforgettable visit.

10/10 – Utmerket

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved the hotel and location
Bodde her 3 netter i desember 2023
Svar fra Customer Service den 27. feb. 2024
Joel, we're thrilled you appreciated InterContinental New York Barclay and its prime location. We sincerely hope you have the opportunity to join us again in the future.

10/10 – Utmerket

Sade

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel very clean and the hospitality was definitely a 10/10
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 27. feb. 2024
Sade, we are pleased to know that your stay at the InterContinental New York Barclay was enjoyable, particularly noting our meticulous cleanliness and exceptional hospitality. It's wonderful to see your rating reflecting your positive experience. We eagerly anticipate your return visit.

6/10 – Grei

John

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Amenities charge of $40 per day is not optional. It should be listed as part of the room price. The breakfast buffet was not as good as the average highway motel provides. For the quality, it should be included in the room price. It's not a restaurant, which was disappointing.
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 23. feb. 2024
John, we appreciate your comments regarding the amenity fee as well as your feedback about the breakfast offering. Our team is constantly looking for ways to improve and transparency is key to a satisfactory guest experience. We're also constantly working to improve our breakfast selection and overall value. Your insights will be shared with our team. Thank you for taking the time to share your thoughts.

10/10 – Utmerket

Kristin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed our stay! My daughter attends school in the area, and I’ve tried four different hotels nearby. So far this is my favorite one. Recommend.
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 22. feb. 2024
Kristin, it's wonderful to hear that you enjoyed your stay at InterContinental New York Barclay. We're honored to be your favorite among the hotels you've tried in the area. Our team members strive to provide a memorable experience for our guests. Thank you for the recommendation and we hope to welcome you back when you visit your daughter.

10/10 – Utmerket

Hadi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel! Great job at keeping hotel at 5 star level! Enjoyed our stay.
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 22. feb. 2024
Hadi, it's delightful that you had such a great experience with us at InterContinental New York Barclay. Maintaining our high standards is of utmost importance, so your kind words are greatly appreciated. We're thrilled you enjoyed your stay and we hope to welcome you back in the future.

10/10 – Utmerket

Tomoaki

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and nice. Good amenities.
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 19. feb. 2024
Tomoaki, it's wonderful to hear that you enjoyed your stay at InterContinental New York Barclay, an IHG Hotel. We're pleased that the amenities offered met your expectations and you found our establishment clean and pleasant. We hope to welcome you back in the future.

10/10 – Utmerket

KYUNGMIN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i februar 2024
Svar fra Customer Service den 14. feb. 2024
Kyungmin, it's delightful to hear that you had a five-star experience at the InterContinental New York Barclay. We truly appreciate your feedback and your loyalty to IHG. We're eager to welcome you back for another exceptional stay in the future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 13. feb. 2024
We're delighted to know that you had a wonderful experience at InterContinental New York Barclay. We always strive to deliver the best service to our guests and it's rewarding to hear that we met your expectations. We look forward to having you with us again soon.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A bit dissatisfied. There was. old food in the refrigerator, no robe, and the telephone didn’t work.
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 12. feb. 2024
We regret to hear that some aspects of your stay left you slightly disappointed. Though it's unfortunate that you encountered some issues with your room amenities, we assure you that these concerns are not reflective of the high standards we strive to uphold. Your satisfaction is important to us and rest assured, our team members are dedicated to continually improving and ensuring our rooms meet the expectations of all guests. We hope to welcome you back in the future for a more seamless experience.

10/10 – Utmerket

Tracy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sofey at the front desk was wonderful.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 9. feb. 2024
Tracy, we appreciate your commendation for Sofey. Her dedicated service at the front desk is indeed noteworthy. We look forward to delivering another splendid stay for you at the InterContinental New York Barclay.

10/10 – Utmerket

Ruslan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel overall with recent remodel!
I was pleasantly surprised. Excellent rooms, clean, new, well furnished. Excellent staff. I didn’t try foodservice, however.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 9. feb. 2024
Ruslan, we're delighted to hear you found our rooms at the InterContinental New York Barclay to be clean, chic, and well-appointed. It's wonderful to know our team members made your experience even better. While it sounds like you didn't get a chance to try our food service, we hope you'll do so on your next visit. We appreciate your feedback and look forward to serving you again soon.

6/10 – Grei

Gemma Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There were works going on at the hotel which is why we have given a lower star, as when we tried to mention to the receptionist, he didn’t want to know…. We’d been woken up at 5am every day of our stay, which of course wasn’t great. Other than that, everything else was superb!
Bodde her 4 netter i februar 2024
Svar fra Customer Service den 7. feb. 2024
Gemma Elizabeth, we appreciate your kind understanding of the ongoing upgrading work at the hotel. Any inconvenience caused is regrettable, and we're sorry it disturbed your sleep during your stay. It's great to hear you found the majority of your experience excellent. Your feedback will be shared with our front desk team to use as a means for improvement. Thank you for taking the time to leave a review.

8/10 – Bra

Armen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The walls are too thin. We could hear our obnoxious neighbors talking middle of the night 2am. Felt like they were in our room. Can’t say I would stay here again. Overall ok hotel.
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 6. feb. 2024
Armen, thank you for sharing your experiences of your recent stay. We regret to note that your peace and quiet were disturbed. Our team members strive to provide a comfortable experience for all our guests and we're sorry to hear this was not the case during your stay. While it is disappointing to know you might not choose us again, we sincerely hope you might give us another chance to prove our commitment to your comfort.

10/10 – Utmerket

Lori

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The most delightful stay!
We came to New York City after an emotional family gathering at West Point for our dad. This was the best place to relax afterwards, close to everything we wanted to visit; shopping, MOMA, Broadway. The food (omgosh, the breakfast buffet!) and an evening glass of wine were beyond excellent, and the staff is literally the best, beyond compare. I truly cannot say enough about the staff... Love the international feel in the lobby, I am certain I heard at least 7 different languages being spoken! The room was very clean and comfortable, and the bed linens warm enough on a low 20's New York January snowy week! We can't wait to return and will stay at the Barclay again for certain!
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 6. feb. 2024
Lori, thank you for selecting InterContinental New York Barclay for your visit in such a meaningful time. We are pleased to hear that our convenient location, exquisite food, and exceptional team members went above and beyond enhancing your stay. The international ambiance in the lobby and comfortable room surely contributed to a memorable experience. We are eagerly awaiting your return for another wonderful stay.

10/10 – Utmerket

Kathleen

Bodde her 2 netter i februar 2024
Svar fra Customer Service den 20. mars 2024
Kathleen, we are delighted you had a great experience at InterContinental New York Barclay, an IHG Hotel. We noted your satisfaction in your rating and genuinely appreciate it. Our team is committed to making every stay memorable for our guests, and it pleases us to know this was the case during your visit. We highly value your support and look forward to welcoming you back in the future.

8/10 – Bra

simone

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The $45 resort fee with its daily $25 food credit seems like a scam. The least expensive breakfast option in the hotel restaurant is $33 plus tax. All one can use it for is taking a snack from the minibar.
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 6. feb. 2024
Simone, your feedback regarding the resort fee and food credit is appreciated. We understand you found our breakfast options priced unfavorably. We are committed to giving our guests the utmost value and appreciate your insights as it helps us revisit our offerings. We're glad to address any concerns you may have during future stays to enhance your experience.

8/10 – Bra

michael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice location nice property
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 4. feb. 2024
Michael, we're delighted you appreciated the charm of InterContinental New York Barclay and our convenient location. We hope to make your next visit even more memorable.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 3. feb. 2024
Thank you for choosing InterContinental New York Barclay. We're delighted to know that you had a pleasant experience with us. Our team members strive to exceed expectations and appreciate your high rating. We look forward to welcoming you back the next time your travels bring you to our city.

10/10 – Utmerket

Gregory og Olivebridge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 3. feb. 2024
Gregory, it is great to see your high-rating review. At InterContinental New York Barclay, we always strive for outstanding guest experiences. Looking forward to the honor of hosting you again.

10/10 – Utmerket

Victoria

Bodde her 1 natt i januar 2024
Svar fra Customer Service den 20. mars 2024
Victoria, it's thrilling to learn that you enjoyed your stay at the InterContinental New York Barclay, an IHG Hotel. We deeply appreciate your superb rating. We're looking forward to serving you again on your next visit to our esteemed hotel.

10/10 – Utmerket

Jeremy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this hotel. Excellent staff. Rooms were amazing. Loved the Bal D’Afrique toiletries. Great walkable location. The only thing that would have made it better would be queen size beds rather than double. We stayed with our 13 year twins and beds were definitely tight.
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 30. jan. 2024
Jeremy, it's great to hear that you appreciated the excellent service, uniquely appealing rooms, and alluring Bal D’Afrique toiletries at InterContinental New York Barclay. We also take pride in our prime location which offers easy access to nearby attractions. Thanks for sharing your thoughts about bed sizes. We value your feedback and it will help us consider improvement where valuable. We aim to provide a comfortable and spacious environment for our guests, especially those with families. We are looking forward to welcoming you and your family back soon.

10/10 – Utmerket

Lynne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and welcoming.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 30. jan. 2024
Lynne, we're thrilled to know that you found our team members welcoming and congenial at InterContinental New York Barclay. We always aim to provide a pleasant and memorable stay. We look forward to the pleasure of serving you again in the near future.