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Anmeldelser av Hyatt Centric Times Square New York

4.5 out of 5
Hyatt Centric Times Square New York
135 W 45th St, New York, NY

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 1023 av totalt 1459 anmeldelser." "
Rangering på 8 − Bra. 271 av totalt 1459 anmeldelser." "
Rangering på 6 − Grei. 103 av totalt 1459 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 1459 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1459 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Steinar

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023
Svar fra Reservations team den 21. des. 2023
Dear Steinar,I am sorry to see your stay was less than pleasant. If you could kindly provide me with some additional details it would be very helpful.Looking forward to hearing from you.Kind regards

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable business stay Hyat Centric
Enjoyed my 3 night stay at Hyat Centric. I needed a central place where I could work comfortably during the morning, and easily go exploring in the evening. I had a kingsize bed with balcony. The view was great and the room had a big desk to work on. The chair was a bit uncomfortable to sit and work in for longer periods. The wifi was stable enough to use for work. The safe was big enough for a 16’’ laptop. Room was clean and service staff was very friendly. The hotel is located right next to Time Square so do expect a lot of traffic and people in the nearby streets. There is a rooftop bar, but did not get to go there for a drink since it was reserved for events during my stay. However, they offered a viewing for guests 10:30 AM. The view was great, and I imagine it is spectacular at night.
Bodde her 3 netter i september 2022
Svar fra Reservations team den 15. sep. 2022
Dear Valued guest,Thank you for staying with us. We do appreciate your comments.Kind regards,

10/10 – Utmerket

Marco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó la ubicación del hotel, lo recomiendo ampliamente.
Bodde her 4 netter i mai 2024
Svar fra Equipo de Reservas den 13. mai 2024
Estimado Marco,Muchas gracias por sus comentarios. Nos agrada saber que disfruto de la estadia.Lo esperamos nuevamente en futuro cercano.Atentamente,

10/10 – Utmerket

Stanley og Calgary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Reservations team den 14. mai 2024
Dear Stanley,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

2/10 – Forferdelig

Hector

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I recently stayed at the Hyatt Centric in New York City and had a somewhat mixed experience. The hotel itself boasts a prime location, perfect for exploring the city. However, several issues during my stay marred the overall experience somewhat. Upon checking in, I was taken aback by additional charges that had not been mentioned during the booking process. This lack of transparency in pricing was disappointing, and I think all potential guests should be aware of this before booking. Noise was another significant concern. The bustling sounds of the city are to be expected in NYC, but the noise within the hotel was surprising. The walls seemed thin, and I could hear noises from the hallways and adjacent rooms quite clearly. For those sensitive to noise, this might be a considerable drawback. Additionally, while the central location is great for daytime exploration, venturing out in the evening proved to be uncomfortable at times. I encountered several aggressive individuals right outside the hotel, which made returning there at night a bit daunting. On the positive side, the hotel staff was courteous and helpful, doing their best to address any concerns. The rooms, although impacted by noise, were clean and well-maintained.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Yoel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, wide & convinient
Bodde her 5 netter i mai 2024
Svar fra Reservations team den 13. mai 2024
Dear Yoel,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

HELENE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Emplacement central, chambres propres et confortables
Bodde her 8 netter i april 2024
Svar fra Reservations team den 9. mai 2024
Dear Helene,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

KIYOSHI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Reservations team den 7. mai 2024
Dear Kiyoshi,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Judith og Ancaster

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right in the heart of Times Square. Great location. Lots of restaurants close by. Staff are very friendly and helpful. Rooms are modern and spacious.
Bodde her 1 natt i mai 2024
Svar fra Reservations team den 6. mai 2024
Dear Judith,Thank you for staying with us. So glad you enjoyed your stay.Warm regards,

8/10 – Bra

Janet

Reiste med partner, Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Very nice staying
Bodde her 4 netter i april 2024
Svar fra Reservations team den 6. mai 2024
Dear Janet,Thank you for staying with us. So glad you enjoyed your stay.Warm regards,

10/10 – Utmerket

Marco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel magnifico, posizione perfetta. Camera con tutti i comfort, molto più grande di una tipica camera d’hotel a NYC. Tornerò sicuramente
Bodde her 7 netter i april 2024
Svar fra Reservations team den 7. mai 2024
Dear Marco,Grazie mille. I am so glad you enjoyed your stay. We will be more than happy to welcome you again in the future.Warm regards,

10/10 – Utmerket

Gerald

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very attentive staff. Very clean. Close to everything around Times Square
Bodde her 7 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Gerald,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

8/10 – Bra

Jen chieh

Likte: Renhold og overnattingsstedets bygg og tilstand
Nice
Bodde her 6 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Jen,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and sweet front desk services. Extremely helpful as well.
Bodde her 5 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Andrew,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Jayne og Exeter

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just like all of the others Hyatts I’ve stayed at, it was super clean and quiet!!m
Bodde her 1 natt i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Jayne,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Ilan

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Must !!!
Bodde her 8 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Ilan,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

6/10 – Grei

Haleema

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 6 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Haleema,Than you for staying with us.Kind regards,

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was exactly in the right place for everything we wanted to see and do. The staff was fantastic. Eve on the day shift helped us locate a wonderful place for a small birthday party for our brother-in-law. Made reservations and even surprised us with a special desert for the birthday party. No hotel, in all our years of traveling (50 ), have ever gone that far to insure guests had everything they needed for a fantastic visit. If we ever go back to NYC we will look forward to staying there again. If it was not for NYC's age, it would have been all 5's.
Bodde her 3 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear James,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

luz milena

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El hotel esta super bien ubicado, el personal muy amable y las habitaciones muy comodas
Bodde her 4 netter i april 2024
Svar fra Equipo de Reservas den 3. mai 2024
Estimada Luz,Muchas gracias por habernos elegido durante su estadia en Nueva York.Cordialmente,

8/10 – Bra

Von

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Good hotel near Times Square. Not far from Broadway, Grand Central, and subway stations. Decent size rooms and bathroom. Good customer service. I’m not sure if the hotel is trying to save energy, but the air conditioner would randomly turn on and off. This was particularly annoying at night because it would get warm and hard for me to sleep. It would be warm sometimes when we came in the room after site-seeing, although we had the air set on “Hi”, it would not actually come on. An Engineer came to look at it, but it was working when he came by. Also, we had two phones in the room, but they only worked sometimes.
Bodde her 4 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Von,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Sebastiaan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great, large rooms. Friendly staff. Location 10/10, 200m from Times Square.
Bodde her 7 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Sebastiaan,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Donald Magdiel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
VERY GOOD
Bodde her 3 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Donald,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Will be back
Bodde her 2 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Christopher,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Farahnaz

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We went there with my family for vacation and we had 4 rooms there. Rooms were nicely decorated modern and clean. Comfortable bed. Staff very attentive and nice and willing to help. When we checked in Dyann was there and she was super nice and helpful. Convenient to walk every where. Location is good but is time square and very busy and live. We’ll definitely stay there again.
Bodde her 3 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Farahnaz,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location and lovely rooftop bar.
Bodde her 3 netter i april 2024
Svar fra Hyatt Centric Times Square den 24. apr. 2024
Thank Melissa. We look forward to the opportunity to welcome you as our guest again very soon.

8/10 – Bra

Geri Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Reservations team den 3. mai 2024
Dear Geri Ann,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

6/10 – Grei

LAURENT JEAN

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel tres bien situé, a 2 pas de time square. En revanche, assez brouillant la nuit, les poubelles passent a 2h du mat et ne sont pas tres discrètes. Le personnel d accueil n est pas tres ..accueillant , les clients sont un peu traités a la chaîne...
Bodde her 5 netter i april 2024
Svar fra Hyatt Centric Times Square den 24. apr. 2024
Thank you for your feedback. It was a great pleasure to host your stay in our noisy but fantastic city and we hope that you will consider us again for your next exploration!

10/10 – Utmerket

Beza

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personnel au top! Très gentille et à l écoute du client. Je recommande fortement cet hotel
Bodde her 7 netter i april 2024
Svar fra Hyatt Centric Times Square den 24. apr. 2024
Thank you Beza! What a pleasure to hear we were able to exceed your expectations for your experience as our guest. We look forward to welcoming you again sometime very soon.

10/10 – Utmerket

Susan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and large comfortable rooms
Bodde her 4 netter i april 2024
Svar fra Hyatt Centric Times Square den 22. apr. 2024
Thank you Susan! So happy to hear you enjoyed your experience as our guest and we look forward to hosting you again someday very soon.

10/10 – Utmerket

Kate og Toronto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service from the Front desk to Shawn, at the door welcoming and helping us with directions. The room was very clean , quiet and comfortable. Great Housekeeping staff. Thank you, the service was appreciated.
Bodde her 3 netter i april 2024
Svar fra Hyatt Centric Times Square den 22. apr. 2024
Thank you Kate! Dyshawn will be so happy to hear he was able to make such a positive impact on your experience as our guest. We appreciate you providing us the chance to recognize him and hope to welcome you as our guest again someday very soon.

10/10 – Utmerket

Janet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff and location was excellent. Bar 54 was not a great experience but you don't have to go to the bar. Overall our hotel stay was excellent!
Bodde her 4 netter i april 2024
Svar fra Hyatt Centric Times Square den 22. apr. 2024
Dear Janet, Thank you for your kind review. We apologize that your experience in Bar54 was not equally as outstanding and hope that we will have a chance to welcome you as our guest again someday very soon.

10/10 – Utmerket

Kristi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were surprised by how quiet and spacious our room was for a Times Square adjacent property.
Bodde her 5 netter i april 2024
Svar fra Reservations team den 19. apr. 2024
Dear Kristi,Thank you so much for staying with us. Glad you enjoyed your stay.Kind regards,

6/10 – Grei

SUK

깨끗하지않았어요
Bodde her 3 netter i april 2024
Svar fra Hyatt Centric Times Square den 18. apr. 2024
We apologize that you did not find the cleanliness to be anything but outstanding and hope that we were able to address your concerns while here as our guest so you could enjoy your stay. We appreciate your feedback and will use it to be better for all of our future guests.

10/10 – Utmerket

Adrián

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was great, good location just around Times Square and comfortable room and bathroom, staff was polite… the only complaint was at the checkout I was about to book an uber to the airport for $120 (total with tolls) and the lady in the staff told us we could use the taxi outside the hotel and they will charge us the same $120.. on the way to the airport the driver told us the tolls were not included nor the taxes and tip, we ended paying $145 instead of the $120 and I think the hotel staff knew it all the time.
Svar fra Jorge Lazo den 17. apr. 2024
Dear Adrian,Thank you for staying with us and gave a 5. We do appreciate your feedback. Please, accept my apologies on behalf of the hotel. I will bring this to upper management attention to correct the issue immediately. Thank you for letting us know.Kind regards,

10/10 – Utmerket

RUWON

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Hyatt Centric Times Square den 18. apr. 2024
Thank you Ruwon we greatly appreciate your kind rating and look forward to the opportunity to welcome you as our guest again someday soon.

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 4 netter i april 2024
Svar fra Reservations team den 16. apr. 2024
Thank you Brian! We greatly appreciate you taking time out to share your experience with all. It was a privilege and a pleasure to host your visit to our great city and we hope to do so again very soon.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay in NYC
Bodde her 5 netter i april 2024
Svar fra Hyatt Centric Times Square den 16. apr. 2024
Thank you Michael! We greatly appreciate you taking time out to share your experience with all. It was a privilege and a pleasure to host your visit to our great city and we hope to do so again very soon.

6/10 – Grei

Christine

Quite noisy from Time Square on lower floors (we were 6th). Pull out couch was incredibly uncomfortable- not flat, big springs, thin mattress. Staff was very courteous and location near shows was good. Wouldn’t stay again, though.
Bodde her 3 netter i april 2024
Svar fra Hyatt Centric Times Square den 16. apr. 2024
We are disappointed to hear that you would choose not to stay with us again in the future. We appreciate your feedback and thank you for allowing us to host your stay. We hope that you will change your mind and allow us to care for you as our guest again someday soon.

8/10 – Bra

Thorsten og Neuberg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Reservations team den 16. apr. 2024
Thank you Thorsten! We greatly appreciate you taking time out to share your experience with all. It was a privilege and a pleasure to host your visit to our great city and we hope to do so again very soon.

10/10 – Utmerket

Gina

Reiste med familie
Great location. Hotel exceeded my expectation. Highly recommend.
Bodde her 3 netter i april 2024
Svar fra Reservations team den 15. apr. 2024
Thank you Gina! It is our greatest reward to hear that we will have the opportunity to welcome you as our guest again in the future. Thank you for your kind feedback and we look forward to hosting your next visit to our amazing city!

10/10 – Utmerket

Terry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved that the hotel was within walking distance to Times Square and the theaters. We were on the 46th floor and did not hear any street noise from our room! Highly recommend and will stay again!
Bodde her 2 netter i april 2024
Svar fra Reservations team den 15. apr. 2024
Thank you Terry! It is our greatest reward to hear that we will have the opportunity to welcome you as our guest again in the future. Thank you for your kind feedback and we look forward to hosting your next visit to our amazing city!

10/10 – Utmerket

Michelle Renee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and rooms were big for NY standards. Offered queen beds jot doubles.
Bodde her 4 netter i april 2024
Svar fra Hyatt Centric Times Square den 16. apr. 2024
Thank you Michelle for your kind rating. Always excited to hear when we have been able to exceed our guests expectations. We hope to welcome you as our guest again someday very soon.

10/10 – Utmerket

Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Reservations team den 15. apr. 2024
Dear Juan,Thank you for staying with us. Glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Malcolm Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are so friendly which is really unique for busy city hotels. They would also greet you and wish you a good day. Nothing was too much trouble for them especially Dyana in reception.
Bodde her 5 netter i april 2024
Svar fra Reservations team den 15. apr. 2024
Thank you Malcolm! It is our greatest reward to hear that we will have the opportunity to welcome you as our guest again in the future. Thank you for your kind feedback and we look forward to hosting your next visit to our amazing city!

10/10 – Utmerket

Bronta

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very helpful. The rooms were modernized and spacious
Bodde her 3 netter i april 2024

6/10 – Grei

Amir og North Vancouver

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The cost of 35 USD as hotel fee was just a hidden fee that really didn't make sense. Seriously what did you privide other than 4 bottle of waters daily? Let alone I had to call twice on two different nights asking "where is our complementary water?" When we checked in, there was no soap or shampoo in the room, we had to call, and that was the only time they gave us these items for the 5 nights we stayed there, we just bought ours and gave up asking them to give us another set etc. The reception was okay, I had way better experiences in other places but it was okay. The bar on roof top is not what you might assume, the atmosphere is so lonely and depressing. Anyway, it was okay but not going there again. :)
Bodde her 5 netter i april 2024
Svar fra Reservations team den 10. apr. 2024
Dear Amir,We are disappointed to learn of your dissatisfaction here in a review. We would have liked to address your concerns while you were here as our guest so you may have enjoyed your time in our great city. The services, price, and location are all clearly outlined in detail on the website from which you purchased your stay. We would assume you made your decision based on this information. We apologize for your disappointment and hope your next visit to our great city is more to your liking.Kind regards,

10/10 – Utmerket

Yaumel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Reservations team den 10. apr. 2024
Dear Yaumel,Thank you for staying with us. So glad you enjoyed your stay.Kind regards,

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Reservations team den 10. apr. 2024
Dear Sarah,Thank you for staying with us. We are delighted you enjoyed your stay.Kind regards,

10/10 – Utmerket

Harold Thomas Wood og Matthews

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed our stay..great hotel and excellent experience
Bodde her 4 netter i april 2024
Svar fra Hyatt Centric Times Square den 8. apr. 2024
Thank you Harold! What a pleasure to hear we were able to exceed your expectations for your experience as our guest. We look forward to having the opportunity to welcome you as our guest again someday soon.

10/10 – Utmerket

Evelyn og Gosport

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is our third stay; local to Times Square amd Rockfellar for both attractions and subways. Hotel is very clean and quiet and the staff are friendly and helpful. There is a mini supermarket / cafe which has opened since our last stay and it is convenient for food and drink. Looking forward to our 4th stay.
Bodde her 5 netter i mars 2024
Svar fra Hyatt Centric Times Square den 8. apr. 2024
Thank you Evelyn! We appreciate your loyalty to our hotel and look forward to welcoming you back once again very soon!