Fasade – kveld/natt

Anmeldelser av Hotel Riu Plaza New York Times Square

4 out of 5
Hotel Riu Plaza New York Times Square
305 West, 46th Street, Manhattan, New York, NY

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 2357 av totalt 3671 anmeldelser." "
Rangering på 8 − Bra. 795 av totalt 3671 anmeldelser." "
Rangering på 6 − Grei. 273 av totalt 3671 anmeldelser." "
Rangering på 4 − Dårlig. 115 av totalt 3671 anmeldelser." "
Rangering på 2 − Forferdelig. 131 av totalt 3671 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Karl Johan

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Greit hotell
Bra beliggenhet og helt greie rom. God frokost, men mye folk.
Bodde her 3 netter i juni 2023

6/10 – Grei

Randi

Reiste med familie
Likte: Renhold og personale og service
Hotellet har bra beliggenhet, men kapasiteten på heisene er alt for dårlig. Litt kaos og mye folk til frokostbuffet også. Frokosten bra.
Bodde her 3 netter i februar 2023

6/10 – Grei

Per-Inge

Likte: Renhold
Ikke bruk dette hotellet.
Hadde forventet ett ok rom men ble skuffet. En stor seng og ett lite bord. Gjennomsiktige vegger på bad og ellers trangt og kummerlig. Forferdelig frokost buffet, kaos og dårlig utvalg. Ville ikke reist hit igjen. Venter fortsatt 1 mnd etter besøket på kvittering og retur av depositum.
Bodde her 6 netter i oktober 2022

8/10 – Bra

Nils Petter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt i NYC
Bodde her 1 natt i januar 2022

10/10 – Utmerket

Kathleen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es ist ein super Hotel mit einer tollen Lage. Das Frühstück ließ keine Wünsche übrig. Zu dem Stoßzeiten ist das Restaurant voll, aber wir bekamen immer schnell einen Tisch zugewiesen. Das Personal war immer freundlich und hilfsbereit.
Bodde her 5 netter i mai 2024

8/10 – Bra

Silvija

Reiste med familie
Likte: Renhold og personale og service
Die Lage ist sehr gut, Subway 2 Straßen entfernt. Das Hotel ist sehr schön, sehr stylische Lobby, alles sehr sauber. Leider sind die Möbel in den Zimmern sehr abgenutzt und nicht mehr ansehnlich. Die Zimmergrösse war ok. Das Personal extrem freundlich und zuvorkommend. Das Frühstücksbüffet für New York bombastisch
Bodde her 4 netter i mai 2024

6/10 – Grei

Beverly

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Adrian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hello
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Alex

Likte: Renhold og personale og service
Excelent
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ariane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Alles supi
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Florian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Die Unterkunft war sehr zentral, alles fussläufig erreichbar. Tolles Zimmer. Lediglich ein Tisch und zwei Stühle wären auf dem Balkon klasse. Absolut empfehlenswert!
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Paul

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, room was new and clean and had a personal fridge.
Bodde her 6 netter i mai 2024
Svar fra Online Reputation Manager den 23. mai 2024
Dear Paul,We look forward to your next visit. We are delighted to hear how you felt during your stay, it was a real pleasure to give you a truly luxurious experience.Thank you very much for sharing your feedback with other guests.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Arzu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024

10/10 – Utmerket

JAIRO

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent breakfast. Great room. Two queen size beds one sofa bed. All new. The staff was wonderful. Some speak Portuguese. There is storage to luggage (no purchase) and they hold deliveries of on line shopping.
Bodde her 3 netter i mai 2024

8/10 – Bra

Julia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was great, room nice however the AC did not work and got a little stuffy in our room.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Candy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The convenience to all things, shopping, attractions, etc. Also having a large suite accommodated 4 adults perfectly. Customer service was excellent and the breakfast was delicious. The least liked was having two hotels that are advertised as being in Times Square. Of course we went to the wrong one and had to walk with nine pieces of luggage to the correct Riu. We were told this happens frequently. Riu needs to be better distinguished when booking. Also, more ports for plugging in electronic devices (phones, watches, etc.).
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Rebecca

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Yvonne

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Tracey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close yo attractions, and very clean!
Bodde her 1 natt i mai 2024
Svar fra Online Reputation Manager den 21. mai 2024
Dear Tracey,Thank you for your great review and for spending time with us.We are delighted to hear that we lived up to your expectations of us.We look forward to welcoming you again soon. Until then, we wish you all the best.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Paul og Rowlett

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cool hotel that my family and I stayed at for a few nights. Good and drinks were great and hotel staff members were professional and courteous.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Ruth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was very clean, staff very helpful, good choice at breakfast
Bodde her 1 natt i mai 2024
Svar fra Online Reputation Manager den 21. mai 2024
Dear Ruth,We are delighted that your stay with us has been a success.We are glad you enjoyed the service we provide to our guests.We hope that soon, you will be able to live an even better experience with us.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

8/10 – Bra

Eric og la Gaude

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

2/10 – Forferdelig

Mohammad

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Very stingy hotel. There were no Water bottles in the room, front desk was very rude about it. Advised her its a 4 star hotel, charging 5 star prices, the least the could have was water in the room. I’ve stayed at different riu’s before, this one was by far the poorest decision
Bodde her 1 natt i mai 2024
Svar fra Online Reputation Manager den 13. mai 2024
Dear Mohammad,Thank you for sharing your experience with us!It's saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. We hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Cerrenda

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property, excellent staff from check in to room cleaning, complimentary breakfastwas outstanding...I will book next stay at the RIU Time Square!!!
Bodde her 3 netter i mai 2024
Svar fra Online Reputation Manager den 16. mai 2024
Dear Cerrenda,It is great to know that you enjoyed your stay with us.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Birgit

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kann man weiter empfehlen 👍😊
Bodde her 5 netter i mai 2024
Svar fra Hotel Riu Plaza New York Times Square den 14. mai 2024
Sehr geehrte Birgit,Vielen Dank, dass Sie sich für uns entschieden haben.Es ist wunderbar, wenn wir die Kommentare unserer Gäste lesen und wissen, dass sie ihren Aufenthalt genossen haben.Wir freuen uns darauf, Sie bald wieder zu beherbergen.Mit freundlichen Grüßen und besten Wünschen, Birgit,Hotel Riu Plaza New York Times SquareOnline Reputation Management

8/10 – Bra

Steffanie

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great at the hotel. Super helpful and friendly. Room could use upgrades on bathroom. Caulking in shower coming undone, shower pan old and stained. My mom's name was not listed on the hotel reservation, as I requested through Expedia. Making it difficult for her to check in.
Bodde her 3 netter i mai 2024
Svar fra Online Reputation Manager den 15. mai 2024
Dear Steffanie,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Mariëlle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect breakfast.
Bodde her 6 netter i april 2024
Svar fra Hotel Riu Plaza New York Times Square den 16. mai 2024
Dear Mariëlle,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to welcoming you again soon.Thank you very much, Mariëlle!Warmest wishes,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Rafael

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Un buen hotel. Bien ubicado.
Bodde her 3 netter i april 2024
Svar fra Hotel Riu Plaza New York Times Square den 14. mai 2024
Estimado Rafael,Saber que lo ha pasado bien es la mejor noticia.Muchas gracias por su fantástica valoración.Seguiremos mejorando para ofrecer la mejor experiencia.Y esperamos poder darle la bienvenida de nuevo muy pronto.Saludos muy cordiales,Hotel Riu Plaza New York Times SquareOnline Reputation Management

10/10 – Utmerket

Darnell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Patricia

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Riu Hotel lobby is decorated with stylish, modern design and many seating areas. Rooms are well lit and clean. They are right-sized for a European traveler, but Americans might find them snug. The name of the hotel is veru similar to the other Riu hotel in the neighborhood, so make sure you have the right one. Neighborhood is perfect for seeing theater.
Bodde her 1 natt i mai 2024
Svar fra Online Reputation Manager den 9. mai 2024
Dear Patricia,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Gin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the fact that it was very close to many of the broadwsy theaters
Bodde her 1 natt i mai 2024

10/10 – Utmerket

nancy j og Covington

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely spotless and a beautiful hotel. Only wish there was a coffee bar in the early morning to have coffee in rooms. Breakfast buffet was the best. Very satisfied and would highly recommend if you could have coffee in rooms.
Bodde her 3 netter i mai 2024
Svar fra Hotel Riu Plaza New York Times Square den 9. mai 2024
Dear Nancy J.,Thank you very much for choosing us and for your wonderful review.We love working for our lovely guests, our staff will feel so rewarded when they read about satisfied customers.We will share your kind remarks.We really look forward to hosting you again, Nacny!Kindest wishes,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Idalis

Bodde her 2 netter i april 2024

10/10 – Utmerket

Joe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Riu Plaza hotel, near Times Square, was the perfect spot for our quick trip to the city. Short walks to several theaters, Times Square and Central Park.
Bodde her 1 natt i april 2024
Svar fra Hotel Riu Plaza New York Times Square Online Reput den 6. mai 2024
Dear Joe,It is very gratifying to read your wonderful review. The best reward is to learn that our staff efforts paid off and you enjoyed your holiday.Thank you very much for choosing us.Wishing you a very happy day, Joe.Kindest wishes!Hotel Riu Plaza New York Times SquareOnline Reputation Manager

8/10 – Bra

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Shakir

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i april 2024
Svar fra Hotel Riu Plaza New York Times Square Online Reput den 7. mai 2024
Dear Shakir,We will pass on your fantastic feedback to our lovely staff.Thank you very much for being our guest!The best news is reading you had a nice time.We would love to welcome you again very soon, Shakir.Warmest Regards,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

8/10 – Bra

PEGGY SIMONE

Bodde her 7 netter i april 2024

10/10 – Utmerket

arline og Moss Beach

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

sandrine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tres bon sejour, personnel bienveillant, tres propre, petit dejeuner complet et delicieux
Bodde her 5 netter i april 2024
Svar fra Online Reputation Manager den 7. mai 2024
Chère sandrine,Nous sommes très heureux de savoir que vous avez apprécié votre séjour dans notre hôtel et que nous avons été à la hauteur de vos attentes dans les domaines que vous avez évalués.Nous espérons que vous nous choisirez à nouveau bientôt pour passer quelques jours avec nous et vivre une nouvelle expérience inoubliable.Cordialement, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

EDWARD AURELIO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 3 netter i april 2024
Svar fra Online Reputation Manager den 2. mai 2024
Apreciado EDWARD AURELIO,Le agradecemos sinceramente por su positiva valoración. Nos llena de alegría saber que cumplimos con sus expectativas y que los aspectos que valora fueron de su agrado durante su estancia. Esperamos sinceramente que regrese pronto para disfrutar nuevamente de nuestro servicio y hospitalidad.Cordialmente, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was perfectly situated. Breakfast was plentiful and varied and the food kept being topped up even 10 minutes before the breakfast time stopped. The only downside was my daughters suitcase being damaged which the seemed to accept no culpability for… other than that the staff were professional and friendly and the place was incredibly clean.
Bodde her 3 netter i april 2024
Svar fra Online Reputation Manager den 30. apr. 2024
Dear Amy, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Plaza New York Times Square.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Thao

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
First time we in NY and stay at Riu place it’s so easy to walked around the city we will stay there again in the future thanks 🙏
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 2. mai 2024
Dear Thao,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Giuseppe Maria Antonio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ottima struttura, anche se nessuno pronunciava una parola di italiano nonostante la continua ed elevatissima presenza di ospiti italiani
Bodde her 4 netter i april 2024

8/10 – Bra

Zakree

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms were clean.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 2. mai 2024
Dear Zakree,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Mica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was comfortable and very satisfied with my stay. The only nuisance was housekeeping kept knocking on my door before check out time. Other than that it was great . Much better than the Riu I stayed at in Jamaica.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 2. mai 2024
Dear Mica,Thank you for taking the time to write a great review of our hotel. It was our pleasure hosting you and we are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

8/10 – Bra

Carol

Bodde her 1 natt i april 2024

6/10 – Grei

Arman og New York

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff rude and unaccommodating. Checkin complicated, with antiquated it systems that take forever.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 30. apr. 2024
Dear Arman,Thank you for evaluating your stay with us. We are truly disappointed to learn that we did not live up to the standards you expected from us, as we are committed to provide excellent services to all our guests. Your comments have been shared with our management team as we understand that there is always room for improvement and despite your inconveniences, we hope that you will give us another chance to serve you again in the near future.Best wishes, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Mohamed

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend this place all from location, restaurants near by, staff, service, environment the list goes on! ☺️
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 30. apr. 2024
Dear Mohamed,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Plaza New York Times Square! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Plaza New York Times SquareOnline Reputation Manager

10/10 – Utmerket

Cassia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The included breakfast is amazing! Checking in and out was easy, the staff was wonderful, the room was clean and a good size, overall we loved this hotel and will be staying there again this summer.
Bodde her 1 natt i februar 2024
Svar fra Online Reputation Manager den 30. apr. 2024
Dear Cassia,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza New York Times SquareOnline Reputation Manager

6/10 – Grei

Vincenzo

Forretningsreisende
Likte ikke: Renhold
Hotel situato a pochi passi da Times Square camere, almeno quella assegnatomi, rumorosa e fila interminabile per la colazione
Bodde her 4 netter i mars 2024