Suite, 1 kingsize-seng (Freedom Tower View) | Italienske Frette-laken, sengetøy av topp kvalitet og minibar
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Anmeldelser av Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 out of 5
Hotel Indigo Lower East Side New York, an IHG Hotel
171 Ludlow Street, New York, NY

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 469 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 252 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 141 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 69 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 69 av totalt 1000 anmeldelser." "

8,6/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra MP den 28. mai 2023
Dear guest,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay with us!Be Well,AFOM

6/10 – Grei

Jon Ole

Bodde her 3 netter i mars 2023
Svar fra Katya den 1. apr. 2023
Dear Jon Ole, Thank you for staying at hotel Indigo Lower East Side. We hope we see you again soon!

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service
The service at this Hotel does not go along with the star rating, it is very poor. There is no room service and they change you a minimum of 25 dollars every day. There were two towels and no amenties in the bathroom and we had booked for a family of four. Will not stay there again.
Bodde her 2 netter i juli 2022
Svar fra Jose Ramirez den 27. aug. 2022
Dear Anonymous,Thank you for staying with us in your recent visit to the city that never sleeps. While many hotels, including us, are still dealing the post Covid-19 era, thus trying to restore the Food & Beverages, we are kindly requesting to bear with us while we transition. We sincerely hope you can give us a second chance and stay with us in your next visit to New York City.Yours sincerely,Jose RamirezAssistant Front Office Manager

8/10 – Bra

Analia og Kearny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location is very convenient! All you need is walking distance
Bodde her 1 natt i mars 2024
Svar fra Hotel Indigo - Lower East Side New York den 13. mai 2024
Hi Analia, we're thrilled to hear that you found our location to be very convenient! It's wonderful to know that everything you need is within walking distance. Thank you for sharing your positive experience, and we hope to welcome you back soon!- The Staff at Hotel Indigo - Lower East Side New York

6/10 – Grei

Eric

Reiste med familie
Likte: Fasiliteter
The club in the hotel seems to take precedence over the hotel guests. Staff shoo guests out of the way for club attendees. There was a contact lens on the bathroom floor. None of us wear contacts.
Bodde her 3 netter i mai 2024
Svar fra Hotel Indigo - Lower East Side New York den 13. mai 2024
Eric, we apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address the issues you mentioned with our team to ensure improvements are made. It's important to us that all guests feel valued and comfortable during their stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.- The Staff at Hotel Indigo - Lower East Side New York

8/10 – Bra

Marina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stylish hotel and wonderful view. Had a very nice stay
Bodde her 5 netter i mai 2024
Svar fra MP den 11. mai 2024
Dear Marina,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay with us!We hope to welcome you back in the near future!Regards,FOM

10/10 – Utmerket

Marlysue Louise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the close proximity to the events we were attending and to restaurants. The only thing I wish were available would be another bar, without loud music, that you could sit with friends and actually talk. The rooftop is fun, but loud and you can talk. Maybe another small venue for drinks after the theater??
Bodde her 5 netter i april 2024
Svar fra Jose Ramirez den 5. mai 2024
Marlysue,Thank you,Yours.Jose RamirezManager on Duty

10/10 – Utmerket

Alwyn

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 1 natt i februar 2024
Svar fra Jose Ramirez den 5. mai 2024
Alwyn,Thank you. Yours,Jose RamirezManager on Duty

8/10 – Bra

Jessica

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property worked well for us in convenience of location. Our room was fine for us too. Just be aware that there is a club at the top of this hotel so it can be very loud. They are apparently working on soundproofing and the noise doesn’t carry down too many floors. But if you aren’t here to party, ask to be below floor 10 at least.
Bodde her 2 netter i april 2024
Svar fra Hotel Indigo Lower East Side New York den 29. apr. 2024
Jessica, thank you for sharing your experience! We're glad to hear that our hotel's location was convenient for you and that your room met your needs. We apologize for any noise disturbances from the club. We appreciate your understanding and hope to welcome you back soon!- The Staff at Hotel Indigo Lower East Side New York

8/10 – Bra

Madeline

Likte ikke: Overnattingsstedets bygg og tilstand
On weekends the music from the club on the fifteenth floor is quite loud especially only a couple of floors above. Multiple lights in my room did not work. I had a great city view from my room.
Bodde her 4 netter i april 2024
Svar fra Hotel Indigo Lower East Side New York den 28. apr. 2024
Thank you for sharing your experience with us. We apologize for the inconvenience caused by the loud music from the club. We understand how this could impact your stay. On a positive note, we're glad you enjoyed the great city view from your room. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.- The Staff at Hotel Indigo Lower East Side New York

8/10 – Bra

Lauren

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Had a great stay at this hotel. Good location, good value. Pros : great location for walking, landmarks and public transport. Security at door so felt safe and that not anybody could walk in. Hip vibe and great decor. Big wardrobe and drawer space too. As travelling for 5 nights from the UK, this was great. Cons : our balcony room was on the 3rd floor - directly next to a communal terrace for the surrounding apartments, meaning loud parties and noise on Thu/Fri/Sat nights - we expected this room type would be on a higher floor. Door/windows were not soundproof. Nightclub (for residents and general public) on 15th floor - we didn’t know this when booking so this meant noisy and lots of people milling around. Staff at concierge were friendly, but service was slightly slow.
Bodde her 4 netter i april 2024
Svar fra MP den 28. apr. 2024
Dear Lauren,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

6/10 – Grei

Judith

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Best thing: comfy beds and not too much noise. Downside: stains in sheets, no robes/slippers, no changing room after check out, terrible breakfast (and expensive as in NY), hotel needs general renovation.
Bodde her 4 netter i april 2024
Svar fra MP den 28. apr. 2024
Dear Judith,Thank you for taking the time to rate and review your recent stay with us!Please accept my sincere apologies, for the issues you have experienced during your stay with us. I understand how crucial it is to have fallen short of meeting your expectations.We hope you will consider staying with us again in the future, and we assure you of a more seamless and enjoyable experience.Regards,FOM

10/10 – Utmerket

Kristel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay but wish they sent me a receipt for charges upon checkout
Bodde her 1 natt i april 2024
Svar fra MP den 28. apr. 2024
Dear Kristel,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay but we will look into the concerns you mentioned.Regards,FOM

10/10 – Utmerket

Marii

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing location for accessing lower east side. Great rooftop with stunning views of the city. All staff were exceptionally helpful and accommodating. Would stay again if in the city.
Bodde her 1 natt i april 2024
Svar fra MP den 28. apr. 2024
Dear Marii,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay and we can’t wait to welcome you back soon. Be well, FOM

8/10 – Bra

Hussain

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
AJ at the front desk was amazing. Would not say the same about the staff that came at reception in the night shift.
Bodde her 1 natt i april 2024
Svar fra MP den 23. apr. 2024
Dear Hussian,Thank you for taking the time to share your positive experience with us!Happy to hear that Aj made a great different during your stay :)We will look into the concerns you mentioned.Hope to welcome you back, in the near future.Regards,FOM

8/10 – Bra

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra MP den 24. apr. 2024
Dear Joshua,Thank you for taking the time to rate and review your recent stay with us!We are delighted you enjoyed , we hope to welcome you back in the near future.Regards,FOM

10/10 – Utmerket

Suzanne

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a bit noisy as it’s right across the street from a loud bar /restaurant. If you are on the opposite side rooms it was fine
Bodde her 2 netter i april 2024
Svar fra Jose Ramirez den 19. apr. 2024
Suzanne,Thank you. Yours,Jose RamirezManager on Duty

10/10 – Utmerket

Hunter

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Good stay
Bodde her 1 natt i april 2024
Svar fra Hotel Indigo Lower East Side New York den 17. apr. 2024
Thank you for your review! We're glad you had a good stay. We hope to see you again soon!- The Staff at Hotel Indigo Lower East Side New York

8/10 – Bra

Jane Nautrup

Bodde her 5 netter i april 2024
Svar fra Hotel Indigo Lower East Side New York den 7. mai 2024
Thank you for your 4-star rating! We appreciate your feedback and are glad to know that you had a positive experience during your stay. If there are any areas where we could improve and earn that extra star in the future, please feel free to let us know. We hope to welcome you back for another enjoyable stay soon!- The Staff at Hotel Indigo Lower East Side New York

8/10 – Bra

Virginia

Bodde her 1 natt i april 2024
Svar fra MP den 6. mai 2024
Dear Virginia,Thank you for taking the time to rate and review your recent stay with us!We are delighted you enjoyed your stay with us :)We hope to welcome you back in the near future.Regards,FOM

6/10 – Grei

Hunter og Mountain Dale

Likte: Renhold og personale og service
The hotel staff was amazing. Except a night time doorman harassed me - he acted like a power tripping night club bouncer because guess what? There’s a very loud nightclub inside, so it’s just Oontz Oontz with the DJ dropping the bass in my room all night over the weekend – which I didn’t know. And I was jet lagged. The shower turned cold if the room next to me showered. The in-room coffee machine only had decaf. Was not the best experience. But again, the front desk staff were excellent, and helpful. But I can’t stay there again.
Bodde her 3 netter i april 2024
Svar fra MP den 16. apr. 2024
Dear Hunter,Thank you for taking the time to rate and review your recent stay with us!We do apologize for the inconvenience you experienced during your stay, I will personal look into it.We hope you give us an opportunity to welcome back in the near future.Regards,FOM

4/10 – Dårlig

Jodi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed at Indigo on several occasions and have always enjoyed the convenient location to restaurants, public transportation and coffee shops. While the hotel is clean and very decent, the bar/nightclub that occupied the 15th floor has now taken over the 14th floor also. The noise level is completely beyond the pale. The music and partying goes until 4 am (when the club closes) and you can hear the noise as if it’s in the hallway. You should consider the noise when booking a stay at the Indigo, especially on weekends. I spoke with a manager at 11:20 pm on my last night as the noise was untenable. The manager politely stopped me while I was explaining the situation and playing a recording I took from behind my closed door as she was all too familiar with the situation. My room was moved to the 21st floor at 11:30 pm. I was moved to a lovely suite with a patio and spectacular views. Unfortunately, I got to the room at 11:30 and checked out at 9:00 am. I was VERY annoyed when I contacted the hotel the next day and was offered a measly $80 to compensate me. I found that insulting! Eventually, I got a credit for the one miserable night! You have been warned!
Svar fra MP den 16. apr. 2024
Dear Jodi,Thank you for taking the time to rate and review your recent stay with us!Please accept my sincerely apologize for the issues that you experienced.Feel free to reach out to expedia. I can confirm my director of front office was in contact with them.We do hope you give us an opportunity to welcome you back in the near future.Regards,FOM

10/10 – Utmerket

Jessica og Edmonton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Jose Ramirez den 15. apr. 2024
Jessica,Thank you.Yours,Jose RamirezManager on Duty

10/10 – Utmerket

Damian

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff is amazing, very kind, attentive and always above and beyond to make me feel care and welcome! Same with everything, the housekeeping very kind and awesome. Rooms great, and the ambience amazing! Definitely I’m coming back❤️
Bodde her 9 netter i april 2024
Svar fra Hotel Indigo - Lower East Side New York den 11. apr. 2024
Hi Damian, thank you for your wonderful feedback! We're thrilled to hear that our front desk staff and housekeeping team went above and beyond to make your stay memorable. It's great to know that you enjoyed the rooms and the overall ambiance. We can't wait to welcome you back again soon!- The Staff at Hotel Indigo - Lower East Side New York

8/10 – Bra

Melissa

Bodde her 1 natt i april 2024
Svar fra Hotel Indigo Lower East Side New York den 1. mai 2024
Hi Melissa, thank you for your positive rating! We're glad you had a great experience with us. If there's anything specific you enjoyed or any feedback you'd like to share, feel free to let us know. We hope to see you again soon!- The Staff at Hotel Indigo Lower East Side New York

6/10 – Grei

Sophia

The quality of the room was average. The bedding was not luxurious, there were scuffs and remnants of past guests all over the room, the lighting was dim and very yellow, and overall, the room did not feel clean or taken care of. I don't believe that I would stay again.
Bodde her 2 netter i april 2024
Svar fra MP den 9. apr. 2024
Dear Sophia,Thank you for taking the time to rate and review your recent stay with us. I wanted to personally apologize for the inconvenience you encounter during your stay. . I will personally look into the concerns you mentioned.We hope you give us an opportunity to welcome you back in the near future. I will guarantee you a 5 stars experience. Be well, FOM

2/10 – Forferdelig

Francisco Javier

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I checked out March 15th it’s April 3rd they still haven’t return my money to my credit card.
Bodde her 3 netter i mars 2024
Svar fra MP den 4. apr. 2024
Dear Francisco Javier,Thank you for taking the time to rate and review your recent stay with us !The only way we can improve is through feedback from our guests. I will personally look into the concerns you mentioned.Regards,FOM

8/10 – Bra

Andrew

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Great location, with both friendly and attentive staff. However rooms were pretty dated especially for the price we paid. Parking was easy.
Bodde her 1 natt i mars 2024
Svar fra MP den 1. apr. 2024
Dear Andrew,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

10/10 – Utmerket

Trinity

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cute hotel! It is close to a subway entrance and has parking right next door.
Bodde her 1 natt i mars 2024
Svar fra Jose Ramirez den 31. mars 2024
Trinity,Thank you.Best,Jose RamirezManager on Duty

8/10 – Bra

Nsombi

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Jose Ramirez den 30. mars 2024
Nsombi,Thank you.Yours,Jose RamirezManager on Duty

10/10 – Utmerket

sabeita og RAHWAY

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love everything about this hotel, my friends and I stayed overnight and were absolutely blown away by the service and staff. Very convenient to everything, food, drinks, shopping. Mr.Purple bar and lounge ,local in the hotel was a major plus’s for us. Definitely recommend this hotel.
Bodde her 1 natt i mars 2024
Svar fra - The Staff at Hotel Indigo - Lower East Side NY den 28. mars 2024
Thank you for your feedback! We're thrilled to hear that you and your friends enjoyed your stay with us and found our services and amenities to your liking. It's wonderful to know that our convenient location and the bar added to your experience. We appreciate your recommendation and look forward to welcoming you back again soon!

6/10 – Grei

Yetta

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 2 netter i mars 2024
Svar fra - The Staff at Hotel Indigo - Lower East Side NY den 28. mars 2024
Thank you for your feedback. We value all reviews, and if there are any specific aspects of your stay that we can address to enhance your experience, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 – Utmerket

King Emmanuel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great! Very accommodating and great location specially really close to Katz's some subway platforms
Bodde her 3 netter i mars 2024
Svar fra MP den 26. mars 2024
Dear King Emmanuel,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay :)We hope to welcome you back in the near future.Regards,FOM

8/10 – Bra

JUAN PABLO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, simple, nice views
Bodde her 1 natt i mars 2024
Svar fra - The Staff at Hotel Indigo - Lower East Side NY den 26. mars 2024
Dear Juan, Thank you for your feedback! We're glad you appreciated the cleanliness, simplicity, and nice views during your stay. We hope to welcome you back again soon.

10/10 – Utmerket

Gillian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay! The *only* slight negative was hearing music from the club in the hotel (we were on the 4th floor - a few floors below the bar). It wasn’t super intrusive, and fine for an adult couple, but wouldn’t love it if we had our kids with us. Otherwise it was a wonderful hotel with lovely staff.
Bodde her 3 netter i mars 2024
Svar fra - The Staff at Hotel Indigo - Lower East Side New den 25. mars 2024
Dear Gillian, thank you for sharing your feedback! We're delighted to hear that you had a great stay overall. We apologize for any inconvenience caused by the music from the club, and we appreciate your understanding. It's fantastic to know that you found our hotel wonderful with lovely staff. We hope to welcome you back soon for another enjoyable stay!

8/10 – Bra

Sherri

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, minibar not refilled - even when requested. Great hotel maid- room always cleaned nicely!
Bodde her 7 netter i mars 2024
Svar fra MP den 18. mars 2024
Dear Sherri,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

2/10 – Forferdelig

Ishay

Likte ikke: Renhold og personale og service
Bodde her 5 netter i januar 2024
Svar fra MP den 18. mars 2024
Dear Ishay,Thank you for taking the time to rate and review your recent stay with us. I wanted to personally apologize for the inconvenience you encounter during your stay. We hope you give us an opportunity to welcome you back in the near future. I will guarantee you a 5 stars experience. Be well, Hotel Manager

10/10 – Utmerket

Lori

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We did notice the smell of cigarette and marijuana smoke in our room late at night. I presume this smell came in from one of the outdoor vents. Also our first night (Saturday) was quite noisy with music from the bar above us.
Bodde her 6 netter i mars 2024
Svar fra MP den 13. mars 2024
Dear Lori,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

10/10 – Utmerket

Miguel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located cordial staff and rooftop bar and
Bodde her 2 netter i mars 2024
Svar fra MP den 12. mars 2024
Dear Miguel,Thank you for taking the time to share your positive experience with us!It is truly rewarding to hear that your stay with us was enjoyable and that our team left a lasting impression.We hope to welcome you back in the near future.Regards,FOM

8/10 – Bra

Harold

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Good front desk staff, good housekeeping. Reasonable rates, good size rooms. Close to many good restaurants, but Ludlow is a very busy street with constant traffic noise. 15th floor has a club which, on weekends, is extremely loud until 3:55 a.m!!! And during the summer, it is noisier. (We made the mistake of staying on the 12th floor!) I may return but only if a lower floor was available.
Bodde her 3 netter i mars 2024
Svar fra MP den 11. mars 2024
Dear Harold,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

10/10 – Utmerket

Leira

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the place and the attention
Bodde her 4 netter i mars 2024
Svar fra MP den 12. mars 2024
Dear Leira,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay :)We hope to welcome you back in the near future!Regards,FOM

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and everyone is super nice
Bodde her 3 netter i mars 2024
Svar fra MP den 11. mars 2024
Dear Amy,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay with us!We hope to welcome you back in the near future.Regards,FOM

6/10 – Grei

Abbie

Reiste med partner
Likte: Renhold og fasiliteter
They missed a couple items in the room which they say they will include, we have to call front desk many times to get all the stuff missing. The interior design is mid, the bathroom door and shower door cannot close due to design. We booked a room with balcony, and we are missing the cushion on the balcony chair which we saw everyone else have, and they never send up even we called (maybe because of the some raining days within our stay, but they should follow up with us).
Bodde her 4 netter i mars 2024
Svar fra MP den 12. mars 2024
Dear Abbie,Thank you for taking the time to rate and review your recent stay with us.Please accept my sincere apologies, for the issues you have experienced during your stay with us. I understand how crucial it is to have fallen short of meeting your expectations. The only way we can improve is through feedback from our guests so I will personally look into the issues you mentioned and improve upon it. Be well, Front office Manager.

10/10 – Utmerket

Nanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location! Comfy beds. Will return.
Bodde her 4 netter i mars 2024
Svar fra Front Office manager Marcy den 10. mars 2024
Thank you for this lovely rating and review. We hope that your trip was more than memorable and to see you back soon!

10/10 – Utmerket

Jeffrey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing experience, awesome service, nice staff.
Bodde her 2 netter i mars 2024
Svar fra Front Office manager Marcy den 6. mars 2024
Thank you for this lovely review and rating. We hope to see you again soon.

6/10 – Grei

Giovanna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is well situated and looks great. Room was comfortable and the bathroom was huge by NYC standards. But we were given a room on the 16th floor just above the restaurant/club where the music was blaring until 4am. Reaction of the staff? Nothing. Not even an apology
Bodde her 3 netter i februar 2024
Svar fra Front office Manager Marcy den 3. mars 2024
Thank you for your recent stay. We also thank you for this honest review, and apologize for your experience with the bar noise. Please do not let this deter you from visiting in the future. We would love to welcome you back and make it right.

10/10 – Utmerket

Kumar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Front office Manager Marcy den 3. mars 2024
Thank you for this lovely rating.

2/10 – Forferdelig

Andre og New York

Likte ikke: Renhold og personale og service
Room reeked of cigarette smoke and they wouldn't help me
Bodde her 2 netter i februar 2024
Svar fra Front office Manager Marcy den 3. mars 2024
We are truly sorry to hear about your experience. We do hope that this hasn't deterred you from visiting us again in the future. We would love another chance to show you our true standard of customer service.

8/10 – Bra

Gamze

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great environment, great rooms, had issues with the parking when I got there. Very busy road to ride on.
Bodde her 2 netter i februar 2024
Svar fra Front office Manager Marcy den 27. feb. 2024
Greetings!Thank you for your stay with us and this lovely review.We hope to see you back soon!

10/10 – Utmerket

Chelsey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was nice! Nice view 10/10 I will be back!
Bodde her 1 natt i februar 2024
Svar fra Jose Ramirez den 26. feb. 2024
Chelsey,Thank you. Best,Jose RamirezManager on Duty