Robert, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Warmest Regards, Laurie Misko, General Manager

Dear Emilce, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this never happens again

Dear Carolina, Where words fall short, ratings do the job! Thank you for such gracious review! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your loyalty again and again!

Dear Beneita, Thank you for your recent stay and for rating us at 4/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. We hope to welcome you back soon.

Dear Lissandra, Thank you for taking the time to review your stay. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. Although, we are disappointed that we did not meet all of your expectations regarding our location. It was a pleasure to have you as our guest, and we hope to see you again soon.Warmest Regards,Laurie MiskoArea General Manager

Dear Makoto, Thank you for your generosity with the review. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

Dear Rahul, Thank you for your feedback. We are glad our staff provided a warm welcome and that you found the location convenient. We appreciate your comments about the elevators and rooms, and we will work on improving these aspects. We hope to welcome you back to Holiday Inn Express New York City Times Square for an even better stay.Warmest Regards,Laurie MiskoArea General Manager

Dear Richard, Thank you for taking the time to leave us a review of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we have noted your feedback on our elevators and breakfast area. We look forward to welcoming you back to our hotel in the future!

Dear Boris, We are delighted you chose to stay with us at Holiday Inn Express New York City Times Square. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations and outstanding service. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Warmest Regards,Laurie MiskoArea General Manager

Dear Sarah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Express New York City Times Square; we hope to see you again soon. Warmest Regards,Laurie MiskoArea General Manager

Dear Katherine, Thank you for your recent stay and for rating us at 3/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know.

Dear Humberto Mora, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Dear tommy, Thank you for being our guest at Holiday Inn Express New York City Times Square. We are pleased that we were able to provide you with an overall pleasant stay. However, we do apologize for the issues you had with our elevators. Also, your comments regarding our amenities will not go by unnoticed. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a more seamless experience.Warmest Regards,Laurie MiskoArea General Manager

Dear Geyner, Thank you for your recent stay and for reviewing us at 4/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know.

Dear Marco, Thank you for being a guest at our hotel and thank you also for the review of our hotel. It is through feedback like yours that we can continue to improve and deliver the best guest experience possible. We regret that you were disappointed with the rate of your visit. Many guests see us as a good value, and we work to keep our pricing competitive with other hotels in the area. Again, we are very sorry for the problems you encountered. We hope you will stay with us another time so we can provide you with a much more enjoyable experience.Warmest Regards,Laurie MiskoArea General Manager

Dear Mirko, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 review means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Dear Karen, While we appreciate your positive comments about our location, breakfast and service, please accept our apologies for not meeting all of your expectations during your recent visit. We regret that our housekeeping staff overlooked some areas in your room. Thank you for taking the time to provide your feedback regarding the water pressure and the in-room amenities. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing these details, and we are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Warmest Regards,Laurie MiskoArea General Manager

Dear Antonieta Del, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We hope to regain your trust on a future visit.

Dear Aliyah, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay..We would like the opportunity to talk and investigate your feedback further

Dear MASAKI, Thank you for your wonderful feedback about your stay at Holiday Inn Express New York City Times Square! We are thrilled you appreciate our convenient location and enjoyed our complimentary delicious breakfast. Our team strives to provide friendly and helpful service, ensuring a memorable experience. We look forward to welcoming you back for another great stay!Warmest Regards,Laurie MiskoArea General Manager

Dear Jessica, Thank you for sharing your recent experience. We sincerely apologize for the inconvenience you encountered upon arrival. Your feedback regarding the room condition, breakfast setup, and staff interaction is concerning and does not reflect our standards. Our team strives to provide excellent service, and we regret that we fell short of your expectations during your stay. Your feedback is invaluable, and we're committed to addressing these issues and ensuring a better experience for future guests. We hope you'll reconsider and give us another opportunity to provide you with the exceptional service you deserve on your next visit.Warmest Regards,Laurie MiskoArea General Manager

Dear Laura, We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 review. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

Dear Linda, Your 5/5 review fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to welcome you again and provide another outstanding experience.

Dear Alexa, Thank you for choosing us and giving us a perfect 5/5 review. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

Dear Lisa, Thank you for your recent stay and for rating us at 3/5. Your experience matters, and We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.

Dear Karin, Thank you for choosing to stay with us and for sharing your positive experience. Your 5/5 review means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Thank you for the great review!

Dear Joe, Thank you so much for the positive review. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

Dear Omer, Thank you for taking the time to review our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Dear Ayesha, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Sincerely.

Dear Chantal, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Express New York City Times Square. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Warmest Regards,Laurie MiskoArea General Manager

Dear Jeanluc Picard, We appreciate your choice to stay with us and for sharing your thoughts through a 3/5 rating. Your feedback is important to us, If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

Dear Armando, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 score means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Dear Maria, Thank you for bringing this to our attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.We hope to welcome you back to an improved stay.

Dear Donna, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope to welcome you back to an improved stay.

Dear marlon, We are happy you chose Holiday Inn Express New York City Times Square. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting city. We are sorry for the dissatisfaction you experienced with our breakfast, we will share this with our food and beverage team. We enjoyed having you as our guest, and we hope to see you again soon.Warmest Regards,Laurie MiskoArea General Manager

Dear Sarah, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited. It is always encouraging to receive positive feedback from our guests. We enjoyed your description of your time with us and the excellent service you received from our staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to New York.Warmest Regards,Laurie MiskoArea General Manager

Dear Vera Lyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Holiday Inn Express New York City Times Square. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager

Dear Holly, Thank you for taking the time to review our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Thank you for the great review!

Dear Bobby, Thank you so much for the positive review. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

Dear Chris, We appreciate your choice to stay with us and for sharing your thoughts through a 3/5 review. Your feedback is important to us, If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

Dear Shemeka, Thank you so much for the fabulous review. We really appreciate your stay and sharing the word about us. We can't wait to welcome you again and provide an outstanding experience.

Dear Tatsuki, Thank you for sharing your review. Our guests' satisfaction and comfort are paramount, and we understand the importance of a reliable key card system. Please accept our apologies for any inconvenience you faced during your stay. It wasn't enjoyable to read that we did not meet your expectations. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Warmest Regards,Laurie MiskoArea General Manager

Dear Sherece, We are incredibly grateful that you took the time out of your busy schedule to post a review. We hope to have you back with us soon!

Dear Loraine, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. We take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.

Dear Caroline, We are so happy to hear that you enjoyed your stay with us, and that our clean rooms and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.

Dear Andre, Thank you for posting a review of your most recent stay at our property. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable.

Dear Stacey, It is nice to read that your stay with us was enjoyable on many levels. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. However, we apologize the heating system was not working perfectly, but we are glad that our maintenance team fixed the issue to your satisfaction. We value your business and hope to have the opportunity to welcome you back on a future visit.Warmest Regards,Laurie MiskoArea General Manager