Thank you so much for your great rating! This means a lot to us. Hope you enjoyed your visit, and we look forward to welcoming you back the next time you visit NYC. Safe travels!

We're thrilled to hear that you had such a fantastic time at our event! It's wonderful to know that you enjoyed the ice-breaking session, pub crawl, and top golf, all led by Natasha. We are so grateful for our volunteers and are lucky to have her! Thank you for sharing your experience, and we hope to host many more enjoyable events for you in the future.

Thank you so much for the great rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you again soon!

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

Thank you so much for your great rating! This means a lot to us. Hope you enjoyed your visit, and we look forward to welcoming you back the next time you visit NYC. Safe travels!

ご滞在中、スタッフが優れたサービスとサポートを提供したことを嬉しく思います。 しかしながら、お部屋に未登録のお客様がいらっしゃるという予期せぬ事態によりご迷惑をおかけしてしまい、誠に申し訳ございませんでした。 私たちはすべてのお客様の安全と快適を非常に重視しており、この問題に迅速に対処したため、ご理解を賜りますようお願いいたします。 さらにご不明な点がございましたら、または他にご不明な点がございましたら、お気軽にお問い合わせください。 よりスムーズで楽しい経験のために、将来またお客様をお迎えする機会があれば幸いです。

Thank you for your specific feedback! We'll take your suggestions into consideration and work on improving the bathroom facilities and cleanliness on the 3rd floor. We're glad to hear that overall you enjoyed your stay with us. Your input helps us continue to improve and ensures a better experience for all our guests.

Thank you so much for the great rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you again soon!

Thank you so much for the great rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you again soon!

Thank you for choosing us and giving us a great rating. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. Safe travels and hope to see you again soon! The HI NY Team

Dear Bret,Thank you for taking the time to share your first hostel experience with us! We're thrilled to hear that you enjoyed your time at our hostel and found our staff to be helpful in accommodating your needs and providing directions in the city. It's fantastic to know that you found the facilities clean and well-maintained, and that you appreciated the amenities such as the cafeteria and pool table.We're glad to hear that our location served you well, being close to the subway and offering easy access to Laguardia airport via the M60SBS bus.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Safe travels :)

Thank you for your feedback. We're glad to hear that your overall experience at our hostel met your expectations. We apologize for the inconvenience caused by the unusable and dirty toilet during your stay. Rest assured, we'll address this issue promptly to ensure a better experience for our guests in the future. Your input is valuable to us, and we appreciate you bringing this to our attention. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to welcome you back again soon.

Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. If there's anything specific you'd like us to address or improve for your next visit, please feel free to let us know. We appreciate your input as it helps us enhance our services.

Merci d'avoir pris le temps de partager cette note positive ! Nous veillerons à partager cela avec l'équipe pour leur faire savoir afin de continuer ce travail incroyable et espérons que vous passerez nous voir à votre retour dans la région !

Gracias por elegirnos y darnos una excelente calificación. Sus comentarios son invaluables para nosotros y estamos encantados de haber contribuido a su experiencia memorable. ¡Buen viaje y espero volver a verte pronto!

Thank you for your feedback. We're glad to hear that you had a positive overall experience at our hostel. However, we apologize for the inconvenience you faced with the cold water during your shower. We'll investigate this issue to ensure that our facilities meet our guests' expectations. If you encounter any similar problems in the future, please don't hesitate to inform our staff, as we always aim to address concerns promptly. We appreciate your valuable feedback and hope to welcome you back for an even better stay next time.

フィードバックをお寄せいただきありがとうございます。 交通の便も良く、観光に最適なホステルであるとご評価いただき、大変嬉しく思います。 しかしながら、特に朝のピーク時間帯のシャワーやトイレの混雑ではご迷惑をおかけし、誠に申し訳ございませんでした。 準備に十分な時間を取るようご提案いただきありがとうございます。 応答時間の向上に努めるとともに、共用施設の混雑を緩和する方法を検討し、お客様の利便性を向上させてまいります。 さらにご意見やご不明な点がございましたら、お気軽に直接当社までご連絡ください。 将来的にまたお客様をおもてなしする機会があれば幸いです。