I had a last minute opportunity to stay here for New Year’s Eve, and I am so grateful I took the chance! The hotel was close walking distance to Times Square, I didn’t feel uncomfortable walking alone surrounding the hotel, the amenities were great, but the customer service was absolutely top notch! Every time I walked in they welcomed me with a smile and asked how my day was going, they recognized me each time and made me feel safe and more like a neighbor than just another tourist paying for a room.