Susanne, we are genuinely disappointed to learn about the cleanliness issues you experienced. Ensuring a spotless room is part of our commitment, and it's troubling that we fell short during your visit. We've brought this to the attention of our housekeeping team for immediate review. We appreciate your feedback and hope to have the opportunity to redeem ourselves in the future.Warm regards,Alex K.Social Media Manager

Thank you for the lovely rating, Thomas!We are delighted to see that you had a wonderful time at Crowne Plaza Times Square Manhattan. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Asif, thank you for sharing your experience. The team will review the shower temperature situation and restroom door lock to ensure everything is functioning properly. Your feedback is valuable as we strive to improve.Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

David, thank you for your fantastic feedback about Crowne Plaza Times Square Manhattan. It's wonderful to hear you had a great stay. Your note about the parking costs is appreciated, and we'll continue to review and improve our offerings. We're looking forward to your next visit!Warm regards,Alex K.Social Media Manager

Shamece, thank you for your kind words! The team at Crowne Plaza Times Square Manhattan is thrilled to hear you absolutely love our place. We're looking forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

Kyle, thank you for sharing your feedback. Crowne Plaza Times Square Manhattan is delighted to hear that you appreciated our prime location. We're looking forward to welcoming you back for another great stay!Warm regards,Alex K.Social Media Manager

Ravi, the team at Crowne Plaza Times Square Manhattan is thrilled to hear you loved your stay. The prime location in the heart of Times Square truly does offer an abundance of activities. We're looking forward to welcoming you back for another fantastic experience!Warm regards,Alex K.Social Media Manager

Michael, thank you for sharing your experience at Crowne Plaza Times Square Manhattan. It is wonderful to hear that you found our property enjoyable. We're looking forward to welcoming you back for another great stay.Warm regards,Alex K.Social Media Manager

GEMMA, thank you for sharing your experience. Crowne Plaza Times Square Manhattan is indeed in a great location. We're glad you found it convenient. We hope to welcome you back on your next visit to New York City!Warm regards,Alex K.Social Media Manager

Berna, thank you for your feedback. Our team members are delighted to hear you found them helpful and courteous. We understand that the absence of a concierge and the street-level signage posed challenges, and we appreciate you bringing this to our attention. It's great to know that the luggage storage service was convenient for your early arrival. We hope to have the pleasure of welcoming you back to Crowne Plaza Times Square Manhattan soon!Warm regards,Alex K.Social Media Manager

Hector, thank you for your rating! The team at Crowne Plaza Times Square Manhattan is delighted you had a wonderful experience. We're looking forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

Luke, thank you for sharing your experience at Crowne Plaza Times Square Manhattan. It is great to hear that you enjoyed the spacious, clean room and found our front desk team members to be friendly and helpful.We also appreciate your feedback regarding the bathroom and understand how the lack of a fan could be inconvenient. We will take your comments about the outside activity into consideration as well, as we strive to provide a comfortable environment both inside and around our property.We look forward to welcoming you back in the future.Warm regards,Alex K.Social Media Manager

Andrea,Thank you for sharing your positive experience at Crowne Plaza Times Square Manhattan. The team is thrilled to hear that you enjoyed your stay. We're looking forward to welcoming you back in the future!Warm regards,Alex K.Social Media Manager

Jeannine,Crowne Plaza Times Square Manhattan greatly appreciates your positive feedback about the location's convenience for show-goers. Although the area can get quite busy, your experience with the transportation service is concerning. Please know that your feedback will be looked into to prevent such issues in the future. We're looking forward to welcoming you back for an even better stay.Warm regards,Alex K.Social Media Manager

Mary, thank you for your kind words about Crowne Plaza Times Square Manhattan. We're thrilled that you enjoyed our prime location and found our hotel clean with wonderful team members. We appreciate your feedback regarding dining options and will certainly take it into consideration. We look forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

Adriano, thank you for your positive feedback! Crowne Plaza Times Square Manhattan is delighted you had a very good experience. Our team looks forward to your next visit!Warm regards,Alex K.Social Media Manager

Roberto, thank you for sharing your feedback. Crowne Plaza Times Square Manhattan is delighted you had an enjoyable experience and appreciated our prime location. We're looking forward to welcoming you back soon.Warm regards,Alex K.Social Media Manager

Ranganathan, thank you for sharing your feedback. It is regrettable to hear that your experience did not meet your expectations. Your comments have been noted, and will be taken into consideration.Warm regards,Alex K.Social Media Manager

Janice, thank you for your kind words! The team at Crowne Plaza Times Square Manhattan, especially Victoria, is thrilled to hear that she made your stay memorable. We're delighted you enjoyed the great view and the peaceful ambiance. We're looking forward to welcoming you back!Warm regards,Alex K.Social Media Manager

Evelyn, thank you for taking the time to share your feedback. The details you provided about the water and room amenities will be reviewed by our team members to improve guest experiences. We're committed to maintaining a comfortable and well-maintained environment for all our guests. Your insights are valuable to us, and we hope you will consider staying with us again in the future.Warm regards,Alex K.Social Media Manager

Logan, thank you for your wonderful feedback! The team at Crowne Plaza Times Square Manhattan is thrilled to hear you enjoyed your stay. We're happy to know our colleagues made your stay exceptional. We look forward to welcoming you back on your next visit to NYC!Warm regards,Alex K.Social Media Manager

Miriam, thank you for your feedback. Crowne Plaza Times Square Manhattan is delighted you enjoyed the property. Your comments about dining and room service are appreciated, and we'll certainly consider these for future improvements. We hope to welcome you back again soon!Warm regards,Alex K.Social Media Manager

Heather, thank you so much for your kind words! The team at Crowne Plaza Times Square Manhattan is thrilled you enjoyed your stay. We look forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

Malani,Thank you for sharing your feedback. Your comments about the ambiance and communication are taken seriously. While it's good to hear your room was clean, we regret the other aspects of your stay did not meet your expectations. Your remarks are valuable, and we'll keep them in mind as we strive to improve.We hope your future travels are more satisfying.Warm regards,Alex K.Social Media Manager

Melissa, thank you for your wonderful feedback! The team at Crowne Plaza Times Square Manhattan is thrilled to hear you enjoyed your stay, finding everything perfect. We truly appreciate your recommendation and are delighted to have made your NYC visit memorable. Looking forward to welcoming you back!Warm regards,Alex K.Social Media Manager

Angela, thank you for your positive feedback! The team at Crowne Plaza Times Square Manhattan is delighted you enjoyed the fantastic location. We hope to welcome you back soon!Warm regards,Alex K.Social Media Manager

Anushka, thank you for your kind words! The team at Crowne Plaza Times Square Manhattan is delighted to hear that you enjoyed the prime location. We're looking forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

Sameen, thank you for sharing your thoughts. It's wonderful to hear that everything was great during your stay at Crowne Plaza Times Square Manhattan. Your feedback regarding our team members is valuable, and it helps us identify areas for improvement. We hope to have the opportunity to welcome you back soon.Warm regards,Alex K.Social Media Manager

Brittany, thank you for sharing your feedback. It’s unfortunate to hear that your room did not meet your expectations. We appreciate your input and will ensure your comments are shared with our management team for improvement.Warm regards,Alex K.Social Media Manager

Donna, thank you for your continued loyalty to the Crowne Plaza Times Square Manhattan. We're glad to hear our location and overall convenience enhance your visits to NYC. We're sorry to hear about the issue with your tub and appreciate your understanding. It is great to know that everything else met your expectations and that our team members made a positive impression. We look forward to welcoming you back on future trips!Warm regards,Alex K.Social Media Manager

Marie, thank you for sharing your feedback. Crowne Plaza Times Square Manhattan appreciates your comments regarding the room furnishings. The team is always looking for ways to enhance the guest experience, and your input is valuable. We're delighted to hear you enjoyed your overall stay and hope to welcome you back soon.Warm regards,Alex K.Social Media Manager

Luis, ¡gracias por tus comentarios positivos! Estamos encantados de que haya apreciado la excelente ubicación del Crowne Plaza Times Square Manhattan. ¡Esperamos poder darle la bienvenida de vuelta pronto!Warm regards,Alex K.Social Media Manager

Maria, thank you for your feedback! At Crowne Plaza Times Square Manhattan, we appreciate all guest suggestions as they help us improve. Your input regarding room amenities is noted, and we're always looking into ways to enhance our services. We hope to welcome you back soon!Warm regards,Alex K.Social Media Manager

Monica, thank you for sharing your positive experience! The team at Crowne Plaza Times Square Manhattan is delighted you enjoyed the convenient location and spacious accommodations. We're looking forward to welcoming you back on your next visit.Warm regards,Alex K.Social Media Manager

Elizabeth, thank you for your excellent rating! The team at Crowne Plaza Times Square Manhattan is thrilled you enjoyed your stay. We're looking forward to welcoming you back soon!Warm regards,Alex K.Social Media Manager

Bruna, thank you for your perfect review! The team at Crowne Plaza Times Square Manhattan is thrilled to hear you had such an excellent stay. We're looking forward to welcoming you back!Warm regards,Alex K.Social Media Manager

McKenzie, thank you for sharing your wonderful experience at Crowne Plaza Times Square Manhattan! The team is delighted that you enjoyed the prime location, the clean rooms, and the impressive views. We're looking forward to welcoming you back for another fantastic stay.Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Cherrie, it is regretful that your stay in NYC with us did not meet your expectations. Your feedback is valuable to us, and we will use it to improve. We hope you might consider visiting us again for a more pleasant experience in the future.Warm regards,Alex K.Social Media Manager

Dimple, thank you for sharing your feedback. It is taken seriously, and we always strive to provide a better experience. If you have any specific concerns or details you would like to share, please reach out to us directly so we can address them.Warm regards,Alex K.Social Media Manager

Danielle, thank you for taking the time to share your feedback. It's regrettable to read that the hotel's ambience did not meet your expectations. We hope that during your next visit, your experience aligns more closely with the high standards we strive to achieve.Warm regards,Alex K.Social Media Manager

Tammy, we're grateful for your time in sharing your feedback. We understand you appreciated our prime location but encountered inconveniences with street noise and amenities. It is also disheartening to hear that the condition of our rooms did not match your expectations. Your insight will greatly inform our ongoing efforts to enhance our hotel experience. We believe we can better serve your hospitality needs in the future and we hope for another opportunity to prove that.Warm regards,Alex K.Social Media Manager

Sanford, thank you for sharing your experience. We understand that you felt certain aspects of our hotel could use some updating. Regarding the bar hours and room service availability, we always strive to find a balance that accommodates all guests. Your feedback is valuable in helping us continuously improve. We appreciate your understanding and look forward to making your next stay a memorable one.Warm regards,Alex K.Social Media Manager

Patricia, it's heartening to read your lovely comments about your girls trip at Crowne Plaza Times Square Manhattan. It seems like you had a superb time exploring the local shopping spots, savoring diverse cuisine, and immersing in the city's cultural scene. Your wonderful experience is exactly what we aim to provide to our guests. We appreciate you choosing us for your stay and look forward to welcoming you back in the future.Warm regards,Alex K.Social Media Manager