Takterrassebar

Anmeldelser av Conrad New York Downtown

5 out of 5
Conrad New York Downtown
102 North End Avenue, New York, NY

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 826 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 107 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 33 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 16 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1001 anmeldelser." "

9,8/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Anne Trine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp score
Perfekt for meg og min sønn på 22 år. Stort rom og mulighet til dele av rommet med skilledører og se på hver vår TV. Hotellet fremstår som nytt, reint, svært god service. Ingen lyd mellom rommene eller fra korridorene. Nå hadde vi rom øverst i 15 etasje da.. Fantastiske omgivelser syd på Manhattan med promenade langs elven, reine sydenstemningen. Deilig å slappe av i mellom slaga. Lett å få taxi, 5 min å gå til undergrunnen. 5 minutter å gå til Century 21 ( stort merkevareoutlet), restauranter,frokosteder, supermarked og flere store shoppingsenter og Ground zero, rett rundt hjørnet. Rett og slett mye for pengene for å være i New York. Dette var min 3 tur de siste 2,5 årene og Conrad vil uten tvil være mitt hotell i New York heretter.
Bodde her 5 netter i mai 2019

10/10 – Utmerket

Siri

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell!
Fantastisk hotell. Flotte rom, god service. Flott beliggenhet Down Town NYC!
Bodde her 4 netter i april 2019

10/10 – Utmerket

Jamie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved our stay at the Conrad Downtown . We’re planning our next trip to NY immediatly.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 15. mai 2024
Dear Jamie,Thank you for taking the time to share your thoughts with our team. We are thrilled to have earned a perfect rating for your time with us. It thrills us to know that you enjoyed your experience and are planning to return. We look forward to welcoming you back. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Vladimir og New York

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Monique

Likte: Renhold
Bodde her 1 natt i mai 2024

6/10 – Grei

Voltaire Pagaduan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Jasmine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Dear Ms. Jasmine,Thank you for your review, we are thrilled you had an excellent stay. It was truly a pleasure having you as our guest. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Aimee

Reiste med familie
My favorite place to stay when I visit NYC
Bodde her 3 netter i april 2024
Svar fra General Manager den 1. mai 2024
Dear Ms. Aimee,We appreciate you taking the time to rate our hotel. It's wonderful hearing we are your favorite place in New York, and we look forward to welcoming you back to our hotel soon!

10/10 – Utmerket

gary

Reiste med familie
Rich at the front deck / check in was awesome
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Dear Gary,We appreciate you taking the time to write a review. We'll be sure to let Rich know you appreciated his dedication to excellent service during check-in, and we look forward to welcoming you back to our hotel soon.

8/10 – Bra

Andrew

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked three rooms for family for my son’s wedding. We had a challenging check in for one of the rooms and subsequent issue. All businesses have issues but it’s how they deal with them that makes or breaks. Matthew, the manager I dealt with was excellent, even extending to a hand written note with apologies. The hotel staff were exemplary, the location excellent, food great and the rooms, perfect for a long weekend. Were it not for the initial issue - which as I’ve said was handled superbly by Matthew - this would have been a straight five star review. I’d stay again for sure.
Bodde her 4 netter i april 2024
Svar fra General Manager den 26. apr. 2024
Dear Mr. Andrew,Thank you for taking the time to write a review and for allowing us to share in your son's wedding. We appreciate your kind words about the service Matthew, as well as other team members, provided. Please accept our apologies for the frustration felt at check-in. We hope to improve upon your experience next time with a five-star stay.

10/10 – Utmerket

Bruno

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room I had booked (facing the river) was not available, so I was given an upgrade to a beautiful and spacious suite. I had the best experience ever in this hotel and I am certainly coming back and recommending it to friends.
Bodde her 2 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Mr. Bruno,Thank you for taking the time to write a review. We are thrilled to hear that you were upgraded to one of our beautiful suites and had an amazing experience with us. Your kind recommendation is appreciated as well. We look forward to welcoming you back to our hotel soon.

10/10 – Utmerket

Avraham

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the few places in manhattan i can say its worth the money feels they want you at this hotel!!!
Bodde her 3 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Mr. Avraham,Thank you for taking the time to rate our hotel. It is wonderful to know that you enjoyed everything about your time with us and that you appreciated our value. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Gillian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i februar 2024
Svar fra General Manager den 25. apr. 2024
Dear Ms. Gillian,Thank you for taking the time to rate our hotel. Based on your rating, it sounds like you had a great time with us overall. We trust that everything was in order for your visit. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Franco

Bodde her 6 netter i mars 2024

10/10 – Utmerket

D'Angelo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

shu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Norma Leticia

Bodde her 4 netter i april 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel Was convenient to so much in NYC
Bodde her 2 netter i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Mr. Michael,We appreciate you taking the time to rate our hotel, and it is so good to hear that you enjoyed your time here at Conrad New York Downtown. We trust you had the comfortable, welcoming experience we are known for, and we look forward to welcoming you back to our hotel soon.

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
One of the best hotels in NYC!!
Bodde her 2 netter i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Mr. Anthony,Thank you for taking the time to rate our hotel. It is wonderful to hear that we are one of your favorite hotels in the city, and we trust that everything was in order for your stay. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Yongyu

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Connected to World Trade Center subway lines by going through Brookfield palace
Bodde her 4 netter i mars 2024
Svar fra General Manager den 10. apr. 2024
Dear Yongyu, Thank you for taking the time to write a review. We are glad to hear our convenient location to the subway lines suited your travel needs well, and we look forward to welcoming you back to our hotel soon.

6/10 – Grei

Kate

Reiste med familie
Likte: Renhold og fasiliteter
Check in was at 3 pm. We arrived shortly thereafter, but the room was not ready. We were told that it would be about 15 min. and that the housekeeping manager was doing a check of the room. We waited for an hour and a half. They finally gave us a room, only to find that it was the wrong room. It was just annoying and unprofessional.
Bodde her 3 netter i mars 2024
Svar fra General Manager den 8. apr. 2024
Dear Ms. Kate,Thank you for taking the time to rate our hotel. Please accept our apologies for any issues or disappointment regarding the check-in process and the accommodations you received. Your feedback regarding this matter will be discussed internally, and we will work to ensure that this does not happen again. It is our hope that everything else was in order for your visit. We hope to improve upon your experience next time with a five-star stay.

10/10 – Utmerket

rain_426@hotmail.com

Likte: Renhold og fasiliteter
Pleasure stay.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 3. apr. 2024
Thank you for taking the time to rate our hotel. It is wonderful to know that you had an amazing experience with us at Conrad New York Downtown overall, and we trust that everything was in order for your stay. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Renata

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upscale hotel by the water. Beautiful and well equipped room with filtered water, coffee machine and Byredo toiletries. We want to come back during summer to enjoy the patio view.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 3. apr. 2024
Dear Ms. Renata,Thank you for taking the time to rate our hotel. From our wonderful accommodations to our amazing amenities, we are so happy to know that you enjoyed everything about your time with us. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Michelle og College park

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I absolutely loved staying at this location. Ive stayed at the Conrad in Vegas and it waa amazing, so I was expecting the same and was not disappointed.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 3. apr. 2024
Dear Ms. Michelle,Thank you for taking the time to rate our hotel. We are so happy to know that you had a great time with us at Conrad New York Downtown overall, and we trust that everything was in order for your needs. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

cameel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
LOVE EVERYTHING ABOUT THIS HOTEL. WILL DEFINITELY VISIT HERE AGAIN 😊
Bodde her 1 natt i mars 2024
Svar fra General Manager den 3. apr. 2024
Dear Ms. Cameel,We appreciate you taking the time to rate our hotel. It was a pleasure to have you as our guest here at Conrad New York Downtown, and we are thrilled that you enjoyed every aspect of your visit. A five-star stay is what we aim to deliver to every guest who walks through our doors. It is our hope that you enjoyed your time in the city and will plan a future visit. We look forward to welcoming you back to our hotel soon.

10/10 – Utmerket

Alexandros

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top!
Bodde her 4 netter i mars 2024
Svar fra General Manager den 29. mars 2024
Dear Alexandros,Thank you for taking the time to rate our hotel. It is wonderful to know that you had a great time with us overall, and we trust that everything was in order for your stay. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel in a great location to explore the west side and downtown NYC. Would highly recommend.
Bodde her 3 netter i mars 2024
Svar fra General Manager den 29. mars 2024
Dear Mr. Anthony,We appreciate you taking the time to leave your generous review. Conrad New York Downtown strives to provide guests with remarkable stays, so we're glad that our breathtaking hotel and prime location right in the city contributed to making your stay unforgettable. Thank you for sharing your thoughts. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

OSVALDO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

8/10 – Bra

Randolph

Expected more fabulous room at this price
Bodde her 1 natt i mars 2024
Svar fra General Manager den 26. mars 2024
Dear Mr. Randolph,We appreciate you taking the time to write a review. We were glad to receive a high rating but are disappointed to learn that you were not entirely pleased. Guest satisfaction is important to us, and we would be grateful for the opportunity to serve you again and show you all that we have to offer. We hope to improve upon your experience next time with a five-star stay.

10/10 – Utmerket

carola og PORTOLA VALLEY

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Alvaro

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the suite
Bodde her 1 natt i mars 2024
Svar fra General Manager den 19. mars 2024
Dear Mr. Alvaro, We appreciate you taking the time to write a review. We are so happy you were comfortable in your suite, and we appreciate the five-star rating. We look forward to welcoming you back to our hotel soon.

10/10 – Utmerket

John Frederick

Reiste med familie
Extremely nice staff, beautiful hotel in outstanding part of the city….safe area very accessible to all parts of the city…
Bodde her 2 netter i mars 2024
Svar fra General Manager den 12. mars 2024
Dear Mr. John,Thank you for taking the time to rate our hotel. We are so happy to know that everything about your visit impressed you, from our amazing team members to our prime location. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

FABIO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have been in this property before and it just so nice to be treated like a human. People there makes you feel good. Very clean.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 7. mars 2024
Dear Mr. Fabio,Thank you for taking the time to write a review.Our friendly team is delighted to hear that we could deliver service reflective of our high standards in hospitality. We also appreciate your highlight of our dedication to cleanliness, and we look forward to welcoming you back to our hotel soon.

10/10 – Utmerket

Rishi Arvind

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent all round
Bodde her 7 netter i februar 2024
Svar fra General Manager den 27. feb. 2024
Dear Rishi,Thank you for taking the time to rate our hotel. We are so happy to know that you had an excellent time with us overall, and we trust that everything was in order for your stay. We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

margaret ruth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Jessica og brooklyn

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Such a wonderful hotel. Extremely clean property. Rooms are extremely spacious and the atmosphere is quiet. Fabulous location, with tons of shopping, dining, and movie theater in the building. This is my favorite hotel in the city and I can’t wait to go back.
Bodde her 3 netter i februar 2024
Svar fra General Manager den 23. feb. 2024
Dear Ms. Jessica,We appreciate you taking the time to rate our hotel. Thank you for spotlighting our clean, spacious suites, peaceful atmosphere, and all the comfort and amenities we provide. It was our pleasure to host your stay, and we look forward to welcoming you back to our hotel soon.

10/10 – Utmerket

Valerie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Tariq

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay! Highly recommended!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 18. feb. 2024
Dear Mr. Tariq,Thank you for taking the time to write a review and share your positive experience. Earning your recommendation is the greatest compliment, and we're delighted you had a good stay.We look forward to welcoming you back to our hotel soon.

10/10 – Utmerket

Chid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Tabatha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was absolutely amazing and the area was beyond perfect.
Bodde her 3 netter i februar 2024
Svar fra General Manager den 18. feb. 2024
Dear Ms. Tabatha,Thank you for taking the time to write a review! Our central location is one benefit of staying with us, but our hardworking staff puts our accommodations a step above the rest. We truly appreciate you recognizing their service and look forward to passing your praise. We hope to welcome you back the next time you visit New York!

10/10 – Utmerket

Musa og HAYWARD

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy Checkin
Bodde her 2 netter i februar 2024
Svar fra General Manager den 14. feb. 2024
Dear Musa,Thank you for taking the time to rate your recent visit to Conrad New York Downtown. With so many options to choose from in the city, it was an honor to be your choice for your accommodations. It is especially wonderful to see that your check-in experience was seamless. We appreciate the five-star rating, and should you travel back to NYC in the future, please keep us in mind. We look forward to welcoming you back to our hotel soon.

10/10 – Utmerket

Bryce

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024

10/10 – Utmerket

KIT YING

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
location was great. very close to PATH station and ferry to Jersey.
Bodde her 4 netter i januar 2024
Svar fra General Manager den 9. feb. 2024
Dear Kit,We appreciate you taking the time to rate our hotel, and it is an honor to receive your perfect rating and compliments on our location. It is our hope that we helped make your visit to NYC more convenient. Thank you for choosing Conrad New York Downtown, and we hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Kathleen

Bodde her 3 netter i januar 2024

10/10 – Utmerket

Melissa og Towson

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great family friendly location. Water pressure for showers was best I’ve had in any hotel.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 2. feb. 2024
Dear Ms.Melissa,Thank you for taking the time to rate our hotel. We are so happy to know that our amazing location and fantastic shower were the highlights of your visit! We hope to welcome you back the next time you visit New York.

10/10 – Utmerket

Timothy E

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Annette og New Hope

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

Kassandra og Lawrence

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Aside from the early morning wake up from having air in the pipes, the stay was nice.
Bodde her 2 netter i januar 2024
Svar fra General Manager den 21. jan. 2024
Dear Ms. Kassandra,We appreciate you taking the time to write a review. Seeing that you enjoyed your overall experience is wonderful. However, we apologize if your morning was interrupted by an unexpected noise. We value your feedback. Our team is dedicated to earning a perfect rating from our guests, and we hope to improve upon your experience next time with a five-star stay.

2/10 – Forferdelig

Mike

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Gabriel

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I've stayed here many times in the past, and it is rapidly declining in service. My family and I stayed over the Holidays and the service was awful, the management ineffective, and just overall not a great experience. I had two rooms. I went to my 2nd room on the 2nd day to grab it to get ready for a later dinner, I walked into the room and there was a cleaning lady using my bathroom and asked, frantically, why I was in my room. I told her I need the bag in the bathroom and she asked for a few min to "finish cleaning the bathroom," the ENTIRE room was cleaned hours before. I walked to the other room and grabbed my kids, we walked back into the room and the cleaning lady was frantically spraying leaner and wiping the bathroom down. Lomg story short-ish, someone removed my bag from the bathroom, thought no one was occupying the room (I checked in the day before), used my bathroom as her own personal one, complained to Management about it, took 2 days of my following up WITH THEM about it to get my bag back. When they returned it, everything was out of the bag like they rifled through it. Didn't apologize, no one called to follow up. Just absolutely ridiculous customer service. THIS IS A 2 STAR HOTEL AT 5 STAR PRICES. Stay somewhere else.
Bodde her 5 netter i desember 2023
Svar fra General Manager den 21. jan. 2024
Dear Mr. Gabriel,Thank you for taking the time to rate our hotel. What you have described is nowhere near the experience we wish for our guests to have. Please know that our Team Members follow strict policies and guidelines regarding guest belongings. In addition, we are sorry to hear about any disappointment in how this situation was handled. Please do not hesitate to contact us offline so we may gather more information and better assist you. We hope to improve upon your experience next time with a five-star stay.