Sitteområde i lobbyen
Sjekk tilgjengelighet

Anmeldelser av Arlo SoHo

4 out of 5
Arlo SoHo
231 Hudson Street, New York, NY

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 778 av totalt 1304 anmeldelser." "
Rangering på 8 − Bra. 302 av totalt 1304 anmeldelser." "
Rangering på 6 − Grei. 130 av totalt 1304 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1304 anmeldelser." "
Rangering på 2 − Forferdelig. 39 av totalt 1304 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Thomas

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i september 2023
Svar fra Arlo SoHo den 10. sep. 2023
Hello Thomas! Thank you for this great rating, we are thrilled to read you had a wonderful time!

10/10 – Utmerket

Kåre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra Arlo SoHo den 23. mai 2023
Thank you for the 10 out of 10 rating Kåre! We are glad you had a wonderful stay, and hope to welcome you back at Arlo SoHo soon!

6/10 – Grei

Odd Harald

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i mai 2023
Svar fra Arlo SoHo den 20. mai 2023
Thank you for taking the time to give us a Rating Odd Harald. We are here to assist you, should you like to share your experience with us. For now, we wish you a wonderful rest of your weekend!

6/10 – Grei

Lina

Bodde her 2 netter i juli 2022
Svar fra Amaris A den 4. aug. 2022
Thank you for rating Lina. We are happy to see you enjoyed your stay with us at Arlo SoHo. We hope to host you on your next visit !

2/10 – Forferdelig

Ruben

Bodde her 1 natt i juli 2022
Svar fra Front Office Mgmt den 29. juli 2022
Hello, We are so sorry to see that you had issues inside of your room. If you don't mind, can you please give us more details on why you were dissatisfied so we can work to resolve these issues moving forward?

8/10 – Bra

Trond

Reiste med en gruppe
Likte: Renhold og personale og service
Veldig trangt rom
Bodde her 4 netter i april 2022
Svar fra Amaris A den 18. apr. 2022
Thank you for taking a moment and sharing your feedback. We appreciate you giving our micro concept a try and we hope to see you in the future.

10/10 – Utmerket

Siobhan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic place to stay! We had a great trip!
Bodde her 3 netter i mai 2024
Svar fra Blake den 22. mai 2024
Hi there, Siobhan. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

10/10 – Utmerket

Lauren Aviva

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I thought it was a great property. Rooms are extremely small service was excellent very accommodating very loud outside even in the wee hours of the night and a little out-of-the-way in Soho not in the best location.
Bodde her 1 natt i mai 2024
Svar fra Jean den 22. mai 2024
Hello!Thank you so much for taking the time to fill out our survey. We take all feedback, both the good and on what needs improving, to heart. We are so happy to see that you've given us a 5/5! I'm going to pass this onto the team. They work so hard to keep the standard of service up to par and with ratings like yours, it shows. They deserve all the recognition!I would also like to take the time to apologize for your experience concerning the noise outside. We do our best to help keep guests as comfortable as possible. If you do pop by again the next time you're in our neck of the woods, we highly suggest the Courtyard variation of our rooms as they tend to be quieter. We would love to have you back, and hopefully this suggestion will help you maintain your comfort level the next time you are with us!Thank you once again for your time, and hopefully we willl see you again!

10/10 – Utmerket

Clint

Likte: Renhold og personale og service
Bodde her 5 netter i mai 2024
Svar fra Blake den 22. mai 2024
Hi there, Clint. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

10/10 – Utmerket

Laurent

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Jean den 21. mai 2024
Hello!Thank you so much for taking the time to fill out our survey. We take all feedback, both the good and on what needs improving, to heart. We are so happy to see that you've given us a 5/5! I'm going to pass this onto the team. They work so hard to keep the standard of service up to par and with ratings like yours, it shows. They deserve all the recognition!We hope to see you again whenever you're in our neck of the woods!

6/10 – Grei

ALISON

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pro’s: staff is very helpful and friendly and overall the rooms are clean and updated. Cons: The rooms are TINY, AC noisy, and the worst is the gym studio blaring music at 7am EVERY morning, which makes it impossible to sleep past this time, no matter what floor you are on.
Bodde her 3 netter i mai 2024
Svar fra Arlo SoHo Team den 20. mai 2024
Hello, Alison. Thank you for your review. Your feedback is essential in our effort to improve our service standards. We apologize for the HVAC noise and the disturbance early in the morning. We understand that your comfort and satisfaction are of utmost importance, and we are truly sorry that we fell short of your expectations. We hope we have the opportunity to have a chance to make things right in your future stay with us.

10/10 – Utmerket

Lane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, great vibe. Some confusion at check-in over large hold put on cc despite room being prepaid on Expedia. It was sorted out at check out by the very awesome Danny. It’s a gem of a hotel, with excellent restaurant, rooftop lounge.
Bodde her 2 netter i mai 2024
Svar fra Blake den 22. mai 2024
Hi there, Lane. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

8/10 – Bra

Trace

Reiste med partner
Likte: Renhold og personale og service
The room was so tiny, claustrophobic even. But a nice stay overall.
Bodde her 1 natt i mai 2024
Svar fra Arlo SoHo Team den 20. mai 2024
Hi there, Trace. Thank you for your review! We hope to see you again.

10/10 – Utmerket

susan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Felt like a boutique hotel but with larger capacity. Attention to detail was lovely. Staff were great! A little noisy at times with music on the patio side. Rooms were small and cozy.
Bodde her 2 netter i mai 2024
Svar fra Blake den 22. mai 2024
HI there, Susan. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

10/10 – Utmerket

Megan Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Arlo SoHo Team den 19. mai 2024
Hi there, Megan. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

10/10 – Utmerket

Gaston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Arlo SoHo Team den 17. mai 2024
Hi there, Gaston. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love staying here. We were greeted by a birthday gift in our room which was a lovely detail. 10/10
Bodde her 5 netter i mai 2024
Svar fra Blake den 15. mai 2024
HI there, Paul. Thank you so much for your wonderful feedback! We are glad to see you enjoyed your stay. We hope to see you back in Soho, NYC on a future stay.

8/10 – Bra

Michelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very nice and the staff was extremely friendly.
Bodde her 3 netter i mars 2024
Svar fra Arlo SoHo Team den 15. mai 2024
Hi there, Michelle. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay at this boutique hotel. Staff was on point and friendly. Enjoyed tasty bites and cocktails on the rooftop with city views.
Bodde her 3 netter i mai 2024
Svar fra Arlo SoHo Team den 20. mai 2024
Hi there, David. Thank you so much for your wonderful feedback! We are glad to see you enjoyed your stay. We hope to see you back in Soho, NYC on a future stay.

8/10 – Bra

Trisha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As a New York hotel we expected a small room, and it was. The bunk beds were wider than usual bunks, and the mattresses and pillows really comfortable. All the staff we encountered were fantastic. So friendly but professional. The shower was magnificent. There were some dust bunnies around the bed frames, but thats nit picking. All the complimentry toiletries were generous in size and excellent quality. We didnt use all the hotel's facilities, but staff couldnt do enough to help when we needed assistance.
Bodde her 7 netter i mai 2024
Svar fra Arlo SoHo Team den 15. mai 2024
Hi there, Trisha. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

10/10 – Utmerket

Anne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was perfect! Close to great restaurants, shopping and the subway. And the restaurant in the hotel was excellent! The staff was so helpful and friendly and welcoming!
Bodde her 2 netter i mai 2024
Svar fra Soho team den 13. mai 2024
Hi there, Anne. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

4/10 – Dårlig

Patrick og Montreal

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Rooms smaller than a closet. No coffee, no room to get dressed. Never again
Bodde her 2 netter i mai 2024
Svar fra Jean den 13. mai 2024
Hello, Patrick,Thank you for dropping a line with your feedback. It's very important to us that we get as much feedback as possible so that we can make things better for guests. It sounds like the size of the room wasn't up expectations. I am apologize that it didn't suit your needs for your trip. We appreciate that this was expressed, and we want you to know that we will pass this information on to our management team. Thank you for your time, and thank you for choosing us!

10/10 – Utmerket

Elia

Amazing and clean hotel all in a perfect location. Great rooftop bar with city views!
Bodde her 1 natt i mai 2024
Svar fra Jean den 12. mai 2024
Hello, Elia,Thank you so much for the 5 out of 5! We really enjoyed having you stay with us. It's wonderful to hear that you had a great stay. Next time you're on this side of the city, come stay with us again!

6/10 – Grei

Corey

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i mai 2024
Svar fra Blake den 11. mai 2024
Hi there, Corey. Thank you for your feedback. We appreciate all of our guest's reviews to provide the best service possible. We hope to see you again down in Soho, NYC.

10/10 – Utmerket

Matthew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Brilliant location for exploring all parts of New York. Very friendly staff, who were always helpful and generate a very welcoming atmosphere. In general, a great hotel with a wonderful rooftop (especially in the late afternoon). Also has a fun cocktail bar, great restaurant, and convenient workspaces. Would recommend.
Bodde her 4 netter i mai 2024
Svar fra Arlo SoHo Team den 15. mai 2024
Hi there, Matthew. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Amazing customer service. 15min walk to stores and restaurants. 20min approx from little Italy.
Bodde her 3 netter i april 2024
Svar fra Blake den 8. mai 2024
Hi there, Melissa. Thank you so much for your wonderful feedback! We are thrilled to see you enjoyed your stay with us. We hope to see you back in Soho for another trip to NYC!

10/10 – Utmerket

mollie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were great Location was excellent
Bodde her 4 netter i mai 2024
Svar fra Blake den 8. mai 2024
Hi there, Mollie. Thank you so much for your wonderful feedback! We are thrilled to see you enjoyed your stay with us. We hope to see you back in Soho for another trip to NYC!

8/10 – Bra

Khurelbaatar

Likte: Personale og service
Likte ikke: Renhold
Svar fra Arlo Guest Services den 6. mai 2024
HI there, Khurelbaatar. Thank you for your feedback! We hope to see you again back in Soho, NYC.

10/10 – Utmerket

Susan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the property. Wished the room had a coffee maker and more hooks for clothes.
Bodde her 3 netter i april 2024
Svar fra Arlo SoHo Team den 5. mai 2024
Hi there, Susan. Thank you for your wonderful review!

10/10 – Utmerket

Fiona

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, in a good location, for exploring downtown.
Bodde her 1 natt i mai 2024
Svar fra Arlo SoHo Team den 10. mai 2024
Hi there, Fiona. Thank you so much for your wonderful feedback! We are thrilled to see you enjoyed your stay with us. We hope to see you back in Soho for another trip to NYC!

8/10 – Bra

Anastasia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. Staff super friendly, location excellent, very clean and has all the amenities we need. Would definitely stay here again.
Bodde her 2 netter i april 2024

8/10 – Bra

Michael

Bodde her 2 netter i april 2024
Svar fra Jean den 21. mai 2024
Hello!Thank you so much for taking the time to fill out our survey. We take all feedback, both the good and on what needs improving, to heart. Thank you for giving us a 4/5! It both good to know that we've gotten a good rating from you, as well as know that there was something during your stay that didn't quite make it a 5. If you want to reach out to us about that, please do! We would love to hear your feedback in detail. We hope to see you again whenever you're in our neck of the woods!

8/10 – Bra

sandy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Jean den 21. mai 2024
Hello!Thank you so much for taking the time to fill out our survey and provide us with a 4/5 rating. We really value all feedback concerning the experience from guests and this is massively appreciated.We hope to see you again whenever you're in our neck of the woods next!

8/10 – Bra

Sean og Flitwick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms despite their small size were perfectly appointed and made perfect use of space.
Bodde her 5 netter i april 2024
Svar fra Arlo SoHo Team den 3. mai 2024
Hi there, Sean. Thank you for your wonderful review!

10/10 – Utmerket

Kathryn

Bodde her 3 netter i april 2024
Svar fra Blake den 22. mai 2024
Hi there, Kathryn. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

10/10 – Utmerket

Maha

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Great location.
Bodde her 3 netter i april 2024
Svar fra Arlo SoHo Team den 30. apr. 2024
Hi there, Maha. Thank you for your wonderful review!

10/10 – Utmerket

Wallance

Bodde her 1 natt i april 2024
Svar fra Blake den 22. mai 2024
Hi there, Wallace. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

2/10 – Forferdelig

chloe

Reiste med partner
Unfortunately we did not have a positive experience at Arlo SoHo. Our room had a clogged sink, a clogged shower which flooded the washroom, I had to ask multiple times to have room cleaned, when they finally came at 6pm they left only one clean bath towel (even though we left the dirty ones on the ground as requested). Telephone didn’t work, HVAC didn’t work (had to sleep with window open because room was 80 degrees). When checking-out front desk said they wouldn’t charge me for facilities fees. Hoping that they honour that. On a positive note, the breakfast included was a perk and location is good.
Bodde her 3 netter i april 2024
Svar fra Arlo SoHo Team den 30. apr. 2024
Hello Chloe, Your feedback is essential in our effort to improve our service standards. We apologize for any issues that you may have had during your stay. We understand that your comfort and satisfaction are of utmost importance, and we are genuinely sorry that we fell short of your expectations. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Utmerket

Lauren

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alejandro and green hair were awesome! Great rooftop bar, clean rooms and excellent service! Thank you Arlo SoHo! :)
Bodde her 2 netter i april 2024
Svar fra Arlo SoHo Team den 30. apr. 2024
Hi there, Lauren. Thank you for your wonderful review! We are glad to hear that you met some of our awesome team and you enjoyed our outlets. We hope to host you again.

8/10 – Bra

sarah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decent place. Alejandro was great
Bodde her 3 netter i april 2024
Svar fra Arlo SoHo Team den 30. apr. 2024
Hi there, Sarah. Thank you for your wonderful review!

10/10 – Utmerket

Edwardine

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was beautiful
Bodde her 2 netter i april 2024
Svar fra Arlo SoHo Team den 3. mai 2024
Hi there, Edwardine. Thank you for your wonderful review!

10/10 – Utmerket

Albert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, amazing design, and service was excellent-- the coffee at the lobby cafe was great. The only thing-- and it is the only thing-- is that the rooms are a wee bit tight. We are a couple and we did fine. It will help with intimacy.
Bodde her 3 netter i april 2024
Svar fra Blake den 24. apr. 2024
Hi there, Albert. Thank you for your insightful feedback! We want to thank you for being our guest here at Arlo Soho, and we hope to have you back on another trip to NYC.

10/10 – Utmerket

Katherine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing and definitely will come back
Bodde her 1 natt i april 2024
Svar fra Blake den 24. apr. 2024
HI there, Katherine. Thank you for your insightful feedback! We want to thank you for being our guest here at Arlo Soho, and we hope to have you back on another trip to NYC.

10/10 – Utmerket

Jessica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Easy walking to the west village and soho. Staff was great, Alejandro was amazing! Can’t recommend this place enough.
Bodde her 3 netter i april 2024
Svar fra Arlo SoHo Team den 28. apr. 2024
Hi there, Jessica. Thank you for your wonderful review! We are glad to hear that you met our all-star team. We can't wait for us to host you again the next time you travel to NYC.

8/10 – Bra

Built

Bodde her 5 netter i april 2024
Svar fra Blake den 15. mai 2024
Hi there, Built. Thank you so much for your wonderful feedback! We are glad to see you enjoyed your stay. We hope to see you back in Soho, NYC on a future stay.

10/10 – Utmerket

Heidi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and cozy rooms.
Bodde her 2 netter i april 2024
Svar fra Arlo SoHo Team den 23. apr. 2024
Hi there, Heidi. Thank you for your wonderful review!

6/10 – Grei

Phoebe

Likte: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Arlo SoHo Team den 23. apr. 2024
Hi there, Phoebe. Thank you for your wonderful review!

10/10 – Utmerket

Tyler

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and great food
Bodde her 3 netter i april 2024
Svar fra Arlo SoHo Team den 23. apr. 2024
Hi there, Tyler. Thank you for your wonderful review!

10/10 – Utmerket

PAGADOY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good breakfast et staff very kind.
Bodde her 6 netter i april 2024
Svar fra Arlo SoHo Team den 23. apr. 2024
Hi there, Pagadoy. Thank you for your excellent review! We are glad to hear that you enjoyed our breakfast and our all-star team.

2/10 – Forferdelig

Jeffrey

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
We stayed 3 days and they never cleaned the room! We called the front desk and got towels finally. Truely bad housekeeping
Bodde her 3 netter i april 2024
Svar fra Arlo SoHo Team den 23. apr. 2024
Hi there, Jeffrey. Thank you for your feedback. We will address your concerns.