Thank you for the perfect review!

Hey hey Stine,Thanks so much for leaving some feedback for us to take a look at.I am very pleased to see you enjoyed our property & I hope that means we will have you back again soon. Hopefully when the weather is warmer!! ha Cheers,Damian & team Ace BK

Hi Tom, I am very happy to hear you enjoyed the majority of your stay with us. I want to apologize on behalf of the HVAC issues in both of your rooms. We do our best to make sure things like this are handled promptly & I have asked my engineer to go check out the rooms you were in. I do hope to have you back & we will make sure we have zero issues involving the AC. We appreciate your feedback to help us improve and grow! Cheers, Damian & Team Ace BK

Thank you for the compliment, Roberto!

Thanks for the feedback, John! Have a great weekend!

Robert, I'm glad to hear that the location was convenient for you!

Gary, thanks for the rating!!

We are glad that you enjoyed your time with us!

We are delighted to hear that you had a great stay with us. See us again the next time you are in the city!

Thank you for the review, Zelda!

Thank you for the review! I am happy to see that you liked the bed and the culture that we have curated for ourselves. My sincerest apologies for the lack of water pressure that you experienced along with the other things you mentioned. Sincerely, I would like to apologize for us not having coffee in our rooms. As a brand, we do not have coffee in the room because we serve coffee at our bakery counter in the restaurant.

It's always great to hear that someone had an excellent stay with us! We are glad that you enjoyed being with us!

I'm sorry to hear that the music vibrations were felt that high up! I am pleased to see that you enjoyed your stay regardless!

Thank you for your kind words, Nicola. Glad to see that you enjoyed yourself here. My sincerest apologies for the lack of communication regarding the keys. It honestly caught all of us off guard because I wasn't made aware of it myself. Sorry!

Thank you for the compliment, Tomoyasu! BK is the place to be!!

As a brand we have opted to have black tea in the room instead of coffee. I sincerely apologize for this inconvenience.

Thank you for the kind words, Gary. Many thanks.

Stephane, thank you for being out guest! We are delighted you liked the hotel as well as the neighborhood. Hopefully we'll see you again.

Thank you, Barbara!

Cindy, see us again next time!

We appreciate you for the review!

Thank you for being our guest, Katherine. We appreciate you.

I am glad to see that you were able to have quiet, restful stay with us. Please see us again the next time you are in the area.

Hi Hevin,you rock! see you soon again

Hi Carl ,So Glad you enjoied you stay! we cant to host you again

Hi Susan,Thank you for the review

Thanks for your kind words regarding our Bar offerings. We'll see you soon!

Thanks for you wonderful review!

Thank you for taking the time to share your feedback with us following your recent stay at our hotel. We appreciate your suggestion regarding in-room coffee amenities.Your comfort and convenience are important to us, and we take all guest feedback seriously as we strive to enhance our services and amenities. We understand the importance of a morning coffee to start your day right, and we will certainly consider your suggestion for future improvements.We hope that despite this minor inconvenience, you had an enjoyable stay with us. If there are any other suggestions or feedback you would like to share, please do not hesitate to reach out to us directly.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.Ron & Team @ Ace BK

We are so glad that you enjoyed your first time in NYC with us! See us again the next time you are in Brooklyn!

We are so glad that you enjoyed your stay with us! Thank you for being our guest!

We are elated that you loved the music! Thanks for staying with us!

Thank you for the review, Lyne!

Thanks for staying with us, Freddy!

Ricardo, we are glad you liked your stay!

Aisha, thanks for the review!

It is great to see that you enjoyed your time here.

I'm sorry Larry. Did you happen to give us a chance to fix this before you departed?

Thanks for the review, Kathleen!

Thanks for the review!

We value you for taking the time to leave us a review! Have a great day!

Martin, we are in the process of investigating why the fire alarm went off. We take this seriously and want to ensure this is resolved properly. Realistically, these things take time. However, please know that it is being taken care of. Thank you for the review and I'm sorry this happened during your stay.

Thank you for staying with us, James. Please see us again the next time you are in Brooklyn!

We'll see you next time, Milna! Thanks for staying with us!

Hello Siman. We are glad that you enjoyed your stay. See us again next time!

Thanks for the review, Darlene!