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Anmeldelser av HI Hotels Imperial Resort – All Inclusive

4 out of 5
HI Hotels Imperial Resort – All Inclusive
Sunny Beach, Sunny Beach

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 52 av totalt 119 anmeldelser." "
Rangering på 8 − Bra. 31 av totalt 119 anmeldelser." "
Rangering på 6 − Grei. 25 av totalt 119 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 119 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 119 anmeldelser." "

8,4/10

Renhold

8,0/10

Personale og service

7,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Marita

Reiste med familie
Likte: Renhold og romkomfort
Renholdsarbeiderene både i restaurant og rom får toppkarakter. Blide og flinke folk. Mulig resten av de ansatte var slitne nå på slutten av sessongen, for der var det ikke mange smil å få. Drinkene var ikke utvannet slik andre har opplevd her, men de var ikke veldig gode. Maten var etter min mening middels mot dårlig. Godt utvalg men ikke mye av det som smakte godt. Velger nok et annet hotell neste gang.
Bodde her 5 netter i oktober 2023

8/10 – Bra

Elisabeth

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bra opphold på et hyggelig sted
Vi hadde et veldig bra opphold over seks dager på hotellet. Fine og romslige rom. Rent og pent. God og variert mat. hotellet hadde litt utfordringer med kaffemaskiner under frokosten. Ofte kø og maskiner som stoppet opp. Synes servicen på en del av de ansatte kunne vært opp et hakk eller to. Vi var der sent på sesongen, så mulig de var lei, men vi som kunder mener at det er lurt å gi et smil og prøve å si noe når man står i baren eller man rydder bord.
Bodde her 6 netter i oktober 2023

6/10 – Grei

Lene

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bodde her 7 netter i juli 2022
Svar fra Deana Ristina den 4. aug. 2022
Dear Lene, Thank you for your review! It will be a pleasure for us to welcome you again as our guest.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i august 2019
Svar fra Club Calimera Imperial Resort den 9. aug. 2019
Dear Anonymous, Thank you for choosing Club Calimera Imperial Resort and for giving us a high rating! We hope to be able to welcome you back in the hotel Best regards, Guest Relations Manager Club Calimera Imperial Resort

10/10 – Utmerket

Andre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet
Var variert mat og bra beliggenhet. Anbefaler stedet for alle som vil bo nærme sentrum.
Bodde her 15 netter i juli 2019
Svar fra Club Calimera Imperial Resort den 27. juli 2019
Dear Andre, Thank you for choosing Club Calimera Imperial Resort and for your recommendation! Looking forward to seeing you soon! Kindest regards, Guest Relations Manager Club Calimera Imperial Resort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2019
Svar fra Guest Relations Manager den 4. juli 2019
Dear Anonymous, Thank you for choosing Imperial Resort and for giving us a perfect rating. Best regards, Guest Relations Manager

8/10 – Bra

Simen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stort sett veldig bra
Veldig bra beliggenhet, litt i utkanten av sentrum , men nærme Nessebar. Vi bodde i hovedbygningen med utsikt både mot poolen og havet, veldig fornøyd med det. Trygt og fint for barna og nærme stranden med egen all-inklusiv bar. Veldig bra aktivitetes tilbud og underholdning. Trekker dog ned total inntrykket at all drikken var utvannet, samt en lekkasje på klosettet. Fitness senteret var heller ikke noe å skryte av...
Bodde her 7 netter i juli 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

2/10 – Forferdelig

ansam

Reiste med familie
Likte ikke: Renhold og romkomfort
Bodde her 7 netter i juli 2023

10/10 – Utmerket

Hekla

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kaunis ja siisti hotelli. Ruoka oli hyvää ja vaihtelevaa ja aina kauniisti aseteltu. Ranta 5min.kävelymatkan päässä. Vanhakaupunki Nessebar vain muutaman kilometrin päässä. Siivous huoneissa joka päivä ja uusista pyyhkeistä tehtiin joka aamu kauniita tai hauskoja hahmoja. Pihalla oma uima-allas ja sisällä pieni kylpylä. Viikon oleskeluun sisältyi myös yksi herkullinen a'la carte annos. Ainoa negatiivinen asia oli englanninkielisen elokuvakanavan puuttuminen, kaikki oli dubattu bulgariaksi
Bodde her 7 netter i mai 2023
Svar fra Deana Ristina den 30. mai 2023
Dear Hekla,Thank you for your wonderful review!We are glad to hear that our staff and services have met your needs and you have enjoyed your stay.It will be a pleasure for us to welcome you again as our guest!

10/10 – Utmerket

Mihaela Despina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very satisfied
A very good ratio price quality.
Bodde her 3 netter i mai 2023
Svar fra Deana Ristina den 19. mai 2023
Dear Ms. Despina,Thank you for your excellent review!We are glad to hear that our services and staff have met your needs.It will be a pleasure for us to welcome you again as our guest!

8/10 – Bra

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023
Svar fra Deana Ristina den 3. mai 2023
Dear Mr. Peter,Thank you for your wonderful review!We will be glad to welcome you again as our guest!

6/10 – Grei

Douglas

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The hotel its self was good but the food was very poor.
Bodde her 7 netter i september 2022
Svar fra Deana Ristina den 4. okt. 2022
Dear Douglas,Thank you for your review!

10/10 – Utmerket

Katarzyna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Polecam i wrócę tu!
Hotel godny polecenia. Miła obsługa w szczególności barmani ze snack bar i lobby bar. Pokoje czyste i sprzątane codziennie. Jedzenie i napoje dobre i urozmaicone, dostępne w dużej ilości. Miejsce przyjazne dzieciom z placem zabaw, klubikiem oraz splash zone. Ciekawe animacje przez cały dzień. Dobre połączenie z lotniska. Autobus nr 10 za 8 lew.
Bodde her 7 netter i september 2022
Svar fra Deana Ristina den 4. okt. 2022
Dear Katarzyna,Thank you for your wonderful review!We are glad to hear that you enjoyed your stay.It will be a pleasure for us to welcome you again as pur guest!

10/10 – Utmerket

Norbert Laszlo

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2022
Svar fra Deana Ristina den 4. okt. 2022
Dear Mr. Laszlo,Thank you for your excellent review!

10/10 – Utmerket

László

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kiváló ár-értékarányú hotel.
Modern, ízléses berendezésű tágas szoba, remek panoráma, szimpatikus személyzet, nagy ételválaszték, az italok is megfelelőek. Kellemes szálloda. A korszerű,kényelmes, ételt melegen tartó berendezés hatásfoka nem kielégítő. Jellemzően kihűlt állapotú az étel. Ez számomra nem okozott nagy problémát, de érdemes megemlíteni.
Bodde her 7 netter i september 2022
Svar fra Deana Ristina den 4. okt. 2022
Dear Laszlo,Thank you for your wonderful review!We are glad to hear that our services and staff met your expectations.It will be a pleasure for us to welcome you again as our guest!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel wspaniały, jedzenie bardzo dobre i duży wybór. Pokoje czyste, sprzątane codziennie i tak samo codziennie wymieniane ręczniki. Obsługa bardzo miła
Bodde her 7 netter i september 2022
Svar fra Deana Ristina den 4. okt. 2022
Dear Guest,Thank you for your excellent review!We are glad to hear that you enjoyed your stay and our services.It will be a pleasure for us to welcome you again as our guest!

8/10 – Bra

Daniel

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
All inclusive package is 10/10 about food (really tasty, different kinds, no stomack issues but like 2/10 about drinks.... beer nor wine is drinkable.... really not good.... about "coctails" the same... like if want to go there to mainly get drunk and not be KO the next day this is not the place....but food was super :) The only negative was the cold on the room (I complained 2 times to the reception) once even some "technician came" and told that tge next day the heating will be working... I did not, obviously.... on the breakfast you only listened all the people cauging.... the inner pool was quite cold and open only till 19:00, sauna only for extra fee. Beach was like 10min walk, 40min walk to Old Nessebar, bus stop from burgas like 5min walk.... pretty convenient, would like to come again to this hotel :)
Bodde her 2 netter i september 2022
Svar fra Deana Ristina den 4. okt. 2022
Dear Daniel,Thank you for your review!We are glad to hear that you enjoyed your stay.It will be a pleasure for us to welcome you again as our guest!

6/10 – Grei

ARZU

Forretningsreisende
Likte: Renhold
İdare eder
2 günlük iş seyahati için tercih ettim. Konum ve temizlik iyiydi. Ancak herşey dahil olmasına rağmen otopark, havlu vs. extra ücrete tabi. Yemek çeşitliliği vasat. Odalarda mini bar bomboş. Çayı kahveyi geçtim su bile yok. En önemlisi havuz klorlama işlemi profesyonelce yapılmıyor. Sadece konaklamaysa tercih edilebilir ama ailece bir tatil için tercih edebileceğim bir otel değil.
Bodde her 2 netter i september 2022
Svar fra Deana Ristina den 4. okt. 2022
Dear Arzu,Thank you for your review!The details for extra services are written in the hotel description.We do not have a mini bar, because the hotel is All inclusive.

8/10 – Bra

Benny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022
Svar fra Deana Ristina den 4. okt. 2022
Dear Benny,Thank you for your review!We hope that we will have the opportunity to welcome you again as our guest!

8/10 – Bra

Szabó

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
:)
Bodde her 8 netter i august 2022

8/10 – Bra

Kayleigh

Reiste med familie
Likte: Personale og service
Bodde her 7 netter i august 2022
Svar fra Deana Ristina den 1. sep. 2022
Dear Ms. Kayleigh,Thank you for your your review!It will be a pleasure for us to welcome you again as our guest!

4/10 – Dårlig

Réjane

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 14 netter i august 2022

6/10 – Grei

Jonathan

Reiste med familie
Likte ikke: Romkomfort
Not for us!
This is an all inclusive resort, sadly what comes with this is a very crowded and noisy hotel. Every drink served in a plastic cup, buffet food that is just about edible but not enjoyable, and lots and lots of kids, with drunk adults. Meal times are a frantic fight for food and drinks that disappears bang on the time it closes and you are the e rushed out of the dinning rooms by staff, none of which leads to any kind of relaxing dining experience! Beach you have to pay more for sun lounges and umbrellas and there is no bar or facilities at the beach which is a bit of a walk from the hotel. Positives - the hotel is kept immaculately clean and that includes the rooms. Sadly this is really not our thing so cannot recommend, however if you are someone who wants to eat and drink as much as you physically can while your kids get more and more sugar highs and scream all day then go for it!
Bodde her 8 netter i august 2022
Svar fra Deana Ristina den 23. aug. 2022
Dear Mr. Jonathan,Thank you for your feedback!We assure you that we will make everything to improve our services.

10/10 – Utmerket

Ryszard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms clean, comfortable. The food is very tasty and varied. A large, pleasant dining room. Close to the beach. Nessebar within walking distance.
Bodde her 4 netter i mai 2022
Svar fra Deana Ristina den 3. aug. 2022
Dear Mr. Ryszard, Thank you for your excellent review! We are glad to hear that you have enjoyed your stay. It will be a pleasure for us to welcome you again as our guest!

4/10 – Dårlig

Mia Kjeldahl

Likte: Renhold
Likte ikke: Personale og service
Bodde her 8 netter i juli 2022
Svar fra Deana Ristina den 29. juli 2022
Dear Ms. Kjeldahl, Thank you for your feedback! We are sorry to understand that you are not fully satisfied with your stay.

10/10 – Utmerket

Sergey

Bodde her 4 netter i juli 2022
Svar fra Deana Ristina den 29. juli 2022
Dear Mr. Sergey, Thank you for your wonderful feedback! We are glad that you enjoyed your stay. It will be a pleasure for us to welcome you again as our guest!

10/10 – Utmerket

DAVID

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value all inclusive - walking distance to both Nessebar & Central Sunny Beach, but also busses & mini tourist trains available for a few Levs. Very happy entertainment team, all staff were friendly and welcoming. Good selection of food at the buffet and outdoor snack bar. The two a la carte restaurants are of good quality and worth a try. Book a Deluxe room in the main building with a sea view, you won’t be disappointed.
Bodde her 7 netter i juni 2022
Svar fra Deana Ristina den 5. juli 2022
Dear Mr. David, Thank you for your wonderful review! We are glad to hear that you enjoyed your stay and our services. It will be a pleasure for us to welcome you again as our guest!

10/10 – Utmerket

Barbara

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Udany pobyt
Fajny hotel, super położony, blisko do urokliwego miasteczka Nesebar (można spacerkiem dojść plażą i deptakiem). Wspaniały widok z balkonu na basen i morze. Bogate jedzenie. Dobry dojazd z lotniska w Burgas - autobus nr 10 i wysiadać na przystanku Hotel Kotva.
Bodde her 7 netter i juni 2022
Svar fra Deana Ristina den 28. juni 2022
Dear Barbara, Thank you for your wonderful review! We are glad to hear that you have enjoyed your stay. It will be a pleasure for us to welcome you again as our guest! Best Regards, Deana Ristina, Reservations Agent

10/10 – Utmerket

HENG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
every thing fine
good food, good anations. parking pratique. all personnels attantif and responsible.
morning, lunch and dinner all inclusive.
Bodde her 2 netter i juni 2022
Svar fra Deana Ristina den 17. juni 2022
Dear Mr. Heng, Thank you for your wonderful review! We are glad to hear that our services have met your needs. It will be a pleasure for us to welcome you again! Best Regards, Deana Ristina, Reservations Agent

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og romkomfort
Pokój czysty, wygodny, pachnący. Tak samo korytarz. Jedzenie całkiem w porządku - spory wybór. Niemiły barman w zewnętrznym barze i wszędobylski plastik. Basen i strefa spa na pewno wymagają odświeżenia. Sauna za dodatkową opłatą (rozczarowanie). Poza tym plus za możliwość zameldowania pół godziny przed czasem. Cena adekwatna do jakości.
Bodde her 1 natt i juni 2022
Svar fra Plamena Dimitrova den 14. juni 2022
Dear Guest, Thank you for being our guests. We appreciate your kind words relating to our hotel and we are looking forward to welcoming you back soon. Kind regards Plamena Dimitrova Assistant General Manager HI Hotels Imperial Resort

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vyborný pobyt, krásna čistá izba, výhľad na more, pestrá strava
Bodde her 3 netter i mai 2022
Svar fra Plamena Dimitrova den 4. juni 2022
Dear Patricia, Thank you for visiting us and for your kind words. We are looking forward to welcoming you back soon. Kindest regards Plamena Dimitrova Assistant General Manager HI Hotels Imperial Resort

10/10 – Utmerket

Jamie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was very nice right in between main strip sunny beach and old Nesebar. I will definitely be returning.
Bodde her 7 netter i mai 2022
Svar fra Plamena Dimitrova den 14. juni 2022
Dear Jamie. Thank you for being our guests and for the high rating you gave us. We will be glad if you visit us again. Best regards Plamena Dimitrova Assistant General Manager HI Hotels Imperial Resort

8/10 – Bra

meir

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022
Svar fra Deana Ristina den 3. juni 2022
Dear Meir, Thank you for your review! We are glad that you enjoyed your stay! It will be a pleasure for us to welcome you again as our guest. Best regards,

10/10 – Utmerket

Zsombor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2022
Svar fra Plamena Dimitrova den 31. mai 2022
Dear Zsombor, Thank you for being our guests and for the high rating you gave us. We are looking forward to welcoming you back soon. Kindest Regards Plamena Dimitrova Assistant General Manager HI Hotels Imperial Resort

10/10 – Utmerket

Mihaela Despina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very satisfied
Bodde her 3 netter i mai 2022
Svar fra Plamena Dimitrova den 14. juni 2022
Dear Mihaela Despina, Thank you for choosing our hotel and for the high rating you gave us. We are looking forward to welcoming you back soon. Kind regards Plamena Dimitrova Assistant General Manager

10/10 – Utmerket

Daivina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Viešbutis patiko, švaru, skanus maistas, labai geras kambarių tvarkymas (10 balų mergaitėms, kurios tvarkė1403 kambarį), gražus vaizdas pro langą. Reikėtų labai pasistengti moterytėms tvarkančioms gultus prie baseino ir mergaitėms, valančioms stalus.
Bodde her 7 netter i mai 2022
Svar fra Deana Ristina den 17. mai 2022
Dear Daivina, Thank you for your wonderful review! We are glad to hear that you have enjoyed your stay. It will be a pleasure for us to welcome you again as our guest!

8/10 – Bra

Malgorzata

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel w bardzo dobrej lokalizacji - bliskość zarówno Słonecznego Brzegu jak i Nessebar. Pokój przestronny i co najważniejsze czysty. Łazienka z kabiną prysznicową za szkłem co też ogromny plus w porównaniu z innymi hotelami w Bułgarii. Widok z tarasu też zachęcający. Za tą cenę super wybór.
Widok z balkonu
Bodde her 2 netter i mai 2022
Svar fra Deana Ristina den 9. mai 2022
Dear Ms. Malgorzata, Thank you for your wonderful review! We are really happy to hear that you enjoyed your stay. It will be a pleasure for us to welcome you again as our guest!

10/10 – Utmerket

NURI

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
everything we liked so much.thanks a lot especially the lady at reseption.
Bodde her 2 netter i mai 2022
Svar fra Deana Ristina den 9. mai 2022
Dear Mr. Nuri, Thank you for your excellent review! We are glad to hear that you have enjoyed your stay. It will be a pleasure for us to welcome you again as our guest!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super
Jedzenie na wysokim poziomie, zamienniki znanych alkoholi, obsługa bardzo dobra
Bodde her 2 netter i april 2022
Svar fra Deana Ristina den 5. mai 2022
Dear Guest, Thank you for your excellent review! We are glad to hear that you are fully satisfied with your stay. It will be a pleasure for us to welcome you again as our guest!

8/10 – Bra

Ecaterina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i august 2021

6/10 – Grei

Kaweh

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Wer sich erholen will ist hier falsch.
Wer’s nötig hat soll hier Urlaub machen, ich war beruflich gezwungen hier zu übernachten und würde es einfach keinen Raten. „ALL INCLUSIVE“ klingt erstmal schön, bringt einem aber nix , wenn das Personal kein Englisch spricht , das Buffett nichts taugt und der „Barkeeper“ mit seinen Plastikbechern nix draufhat.
Bodde her 1 natt i august 2021

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The air conditioner did not work and they did exchange rooms. They said there’s nothing they can do.
Bodde her 2 netter i juli 2021

6/10 – Grei

Hulan

Reiste med familie
Likte: Personale og service
Mixed feelings
This was a long overdue trip to Bulgaria, where I lived for many years and was sort of visiting my past. This venue looked nice and reasonable when I booked, but wasn’t really worth the money I paid for. They have a lot of structural issues such as the AC not working properly or the toilet leaking. There were a few bright spots: Bobby, the bar tender was exceptional, he was personable, kind and very efficient. He could serve 4-5 people in a jiffy, while being really nice. Bulgaria is known for its hospitality. Which unfortunately wasn’t very evident this time, some people explained that people were frustrated due to Covid etc., which is why people like Bobby stand out. They understand that people are there on a vacation and that they deserve your full attention and friendly attitude. The animation team, the brave young people are to be applauded. They may or may not be that funny, but they bring their best face forward and make people smile and relax, what more can you ask for? And then there is the lady in the outside snack bar (didn’t get her name, unfortunately), who is so attentive and kind. One of those people you just know they care.
Bodde her 3 netter i juni 2021

6/10 – Grei

Eoin

Reiste med en gruppe
Bodde her 2 netter i juli 2021

10/10 – Utmerket

Marek

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great stay at hi imperial
delicius food, perfect hotel for familly and kids, really good foods, and really good animation team for adulst and kids, extra service and bobby's lobby bar
Bodde her 7 netter i juni 2021
Svar fra Plamena Dimitrova den 2. juli 2021
Dear Marek, Thank you for being our guests and for your feedback. We highly appreciate your opinion and your kind words. Looking forward to welcoming you back soon. Kindest regards Plamena Dimitrova Guest Relations Manager HI Hotels Imperial Resort

6/10 – Grei

Verifisert reisende

Likte: Renhold og romkomfort
Bodde her 1 natt i mai 2021
Svar fra Plamena Dimitrova den 27. mai 2021
Dear Anonymous, Thank you for choosing HI Hotels Imperial Resort for your vacation and for your feedback. We are happy that you enjoyed your stay with us. We are looking forward to welcoming you back soon. Best wishes, Plamena Dimitrova, Guest Relations Manager HI Hotels Imperial Resort

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i juli 2020
Svar fra Plamena Dimitrova den 30. juli 2020
Dear Anonymous, Thank you for choosing CC Imperial Resort for your vacation and for your feedback. We are happy that you enjoyed your stay with us. We are looking forward to welcoming you back soon. Best wishes Plamena dImitrova Guest Relations Manager CC Imperial Resort

8/10 – Bra

Kristina

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i august 2019
Svar fra Club Calimera Imperial Resort den 29. nov. 2019
Dear Kristina, Thank you for choosing Club Calimera Imperial Resort and for your feedback. We are looking forward to see you back soon Best Regards Guest Relations Manager

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not happy with hotels.com
The location was brilliant. The staff where very friendly, nothing was a problem , very welcoming, very helpful throughout had a great laugh with them . There English language with them was Very good. Allways greated with a smile. The rooms where brilliant, cleaned every day, kettle , extra towels etc no problems. The food was a problem. The same selection of salads on every day for lunch and dinner. The hot food was disgraceful. The standard of the hot food buffet was disgusting. The food was cold,constanly even the soup. presatation was rotten. Food not labeled properly, poor selection. There was a chef cooking eggs, hot food daily on the grill he was brilliant, my life line . Even the snack food daily outside food was cold Only the Alexander was open. No other restaurants open so had not choice, the pool side bar was closed. So I was missold a package by you - hotels .com
Location
Location
Location
This is what they call bacon ( rashers ) for breakfast. ....... Scrambled eggs are over cooked. This is a 7.30 am.
Bodde her 7 netter i september 2019
Svar fra Club Calimera Imperial Resort den 27. sep. 2019
Dear Anonymous, Thank you for staying with us and for sharing your feedback. We highly appreciate your complimentary words relating to our location, clean rooms and friendly staff. It is always a pleasure to receive positive feedback. We are really sorry we could not meet your expectations regarding our gastronomy service. I will ensure that your feedback is passed onto our Chef and the Food and Beverage Team. Our guest’s opinions are always very important for us in order to increase our quality, therefore we thank you very much for your helpful comments. Our entire staff would be very happy if we could welcome you again in the near future. Best regards Guest Relations Manager Club Calimera Imperial Resort