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Anmeldelser av Canyon Cove Hotel & Spa

4 out of 5
Canyon Cove Hotel & Spa
Far East Road, Piloto Wawa, Nasugbu, Batangas

Anmeldelser

6,2
Rangering på 10 − Utmerket. 56 av totalt 458 anmeldelser." "
Rangering på 8 − Bra. 138 av totalt 458 anmeldelser." "
Rangering på 6 − Grei. 115 av totalt 458 anmeldelser." "
Rangering på 4 − Dårlig. 84 av totalt 458 anmeldelser." "
Rangering på 2 − Forferdelig. 65 av totalt 458 anmeldelser." "

6,2/10

Renhold

6,4/10

Personale og service

6,4/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

5,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Terje

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Pretty new flat, 10 minutes walk, from the beach
Very nice small flat in 7th floor, small kitchen/living room, 1 bedroom and bathroom. Nice shower, plenty of hot water. The building must be pretty new. Very nice, pretty big pool, on the roof, with view to east part of Surin beach. We were caught in the elevator once, not very funny, but we were out of it, after som minutes. We enjoyed this supernice small flat. Not that much around though, but a cross family mart, you should try restaurant True Thai, very delicious and tasteful food.
Bodde her 3 netter i august 2019

4/10 – Dårlig

Arve

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
How is it possible???
how is it possible to run a hotel this poor??? arrived in afternoon and was met with a long check in queue and got a electronic queue device and message just wait as the rooms is not ready....after we have got our rooms we decided go eating, a new poor experience, most on the menue we got message was not available but we got some poor overpriced foodalike serving se the true actual picture of burger served..... last night there was arranged BBQ on the beach and we thinking this can not be a total disaster, how wrong could we be...... we got served reheated MAX`s chicken and rice with wrapper from Max`s in a paperbox...the + was that it actually ha a taste but damn it if you is taking a shortcut and serving food from a fast food chain to double/triple the price, at least have the decent to serve it on a bananaleaf or something to make it yours and a bit authentic.... Breakfast yuck, and I like Filipino food and I am not picky but yuck...the waiters and cleaners as well as the organizing of the breakfast how poor is it to run it proper, I could have done it better myself with half the staff.. hotel surrounding's and pool as well as room is well maintained and in good shape and absolutely should give the best possibilities for running a successful resort Buildings and rest of the area is starting to fall apart and again show the poor running of the hotel. as I always have learned you should conclude the criticism with some positive and I have one...The Coffee was good!

4/10 – Dårlig

eloisa og san jsoe

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is our second stay in this property and the second time was quite disappointing -the tv in the room was not working -A/C in our room was not working as well considering how HOT it was, front desk was made aware but nobody came up to check on it the following day -beach had all sorts of trash-batteries, toys, plastic bottles -dinner buffet menu was very limited and food seems old, a little overcooked -pool bar does not have enough choices
Bodde her 2 netter i mai 2024

8/10 – Bra

Karen Frances

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

6/10 – Grei

Jayson

Reiste med familie
Likte: Personale og service
The beach and their pool is superb however their check in process is so terrible. We were given a room past 4pm already which suppposed to be at 3pm. This hotel is understaffed. Their rooms and facilities need to go renovation.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Abigail

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was not too clean, the lobby where the entrance of the pool smells. The room service takes more than a day before they response on your request. No phone on the room so you will have to go to the lobby to request for room amenities. No hair dryer on the room. The restroom is terrible. The door does not lock completely. The only nice on this hotel is the pool area and the beach but other than that nothing is especial at all. Also, they had a event that only allowed for local people if you are foreigner you are not allowed to even watch the event. On the check in time you will wait for an hour to have your room ready. Will not recommend at all.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Scott og Ulaanbaatar

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Pierre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024

2/10 – Forferdelig

Francis

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Looks good on pictures, but the building is really out of shapes and not maintain. My door was broken, they sent a young man to fix it, and he couldn’t, did the spider man moved climbed on the other side of the neighboring room, unsuccessful. He finally called his boss and they yanked the whole door, a piece came off and they just brushed it off like it was nothing. The tower were raggedy, old and almost fallen apiart. The only thing that saves this place is the swimming pool and it’s beach. Will never come back, was really disappointed at the experience.
Bodde her 1 natt i mars 2024

8/10 – Bra

Dongkyoo

Bodde her 2 netter i februar 2024

6/10 – Grei

Charito

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Towels are not clean and dilapidated; surroundings are not clean
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Martin

Likte: Romkomfort
Likte ikke: Personale og service
Disappointed
No towels Most of menu not available No wifi Bar guys were great and good cocktails Beach really good This place could be so good Pretty cheap though Pico de lores or Punta Fuego look much better options
Bodde her 1 natt i januar 2024

4/10 – Dårlig

brian

Bodde her 2 netter i desember 2023

2/10 – Forferdelig

John Michael

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We are very disappointed. Our bad because we didn't do some research. They need to improve their service.
Bodde her 2 netter i desember 2023

4/10 – Dårlig

Romualdo Jr.

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room floor is always wet due to condensation and air conditioning. Shower drains are clogged. There was no hot shower last night.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

DOUGLASS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NEED MORE RESTAURANT CHOICES
Bodde her 1 natt i desember 2023

10/10 – Utmerket

frank

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

2/10 – Forferdelig

Janet

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible experience , everyday we need to call maintenance person to open our front door because it was broken it was very inconvenient
Bodde her 2 netter i november 2023

2/10 – Forferdelig

maria

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flot strand men hotellet og service er ikke på toppen. Hotellet trænger til modernisering Aircondition larmer. Vi tog hjem en dag før.
Bodde her 4 netter i oktober 2023

4/10 – Dårlig

dale

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i september 2023

2/10 – Forferdelig

Nissim

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
In the picture looks good on reality looks terrible
Bodde her 1 natt i september 2023

8/10 – Bra

Gregory

Reiste med en gruppe
Likte ikke: Personale og service
The resort itself was satisfactory but my roommate had money stolen the last morning we were there while we were out having breakfast. We met with the manager and the head security afterwards to report the incident and they would follow-up on any info but we have not heard any word since leaving nearly a week ago.
Bodde her 6 netter i september 2023

6/10 – Grei

Timothy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

2/10 – Forferdelig

Dolores og Foster city

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property needs renovation. There’s nothing good in that hotel. Worst hotel ever
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Jonathan

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is one of the old resort in the area. Management did not maintain the buildings. Maintenance is really poor. Checking in is really poor customer service is poor. Hotel Policies thru other booking websites is not updated. Food restrictions is not mentioned. Unexpected Extra fees, lacking toiletries in the rooms. Bugs all over the room. It’s just disappointing
Bodde her 1 natt i juni 2023

2/10 – Forferdelig

Joel de

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very disappointed with our stay. WiFi was not working, bathroom’s dirty, the private beach was dirty(sanitary pad floating in the water), the blinds in the room were not working, the tv didn’t work and main doors don’t close properly. No dining options after 9 pm and when you bring food inside they will charge you 3 times the value of your food…they call it corkage fee. Check in was a mess!!! The staff look like they’re not trained to answer important questions and keep asking their manager. There were 5 people at the front desk and only one person checking in people, the rest of them are doing paperworks. One of the staff was on lunch break and decided that the best thing to do is be at the lobby and check on his text messages or social media, while there was a long queue for check in. The power went off and generator didn’t kick in till after 2 hours and AC in the room was not working properly. The vents look like they haven’t been cleaned for years. Overall it’s the worst hotel we’ve stayed at.
Bodde her 1 natt i juni 2023

4/10 – Dårlig

Gill

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2023

8/10 – Bra

APRIL ROSE FADERAGAO

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
quiet place to unwind near the city
Bodde her 1 natt i mai 2023

2/10 – Forferdelig

john

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Four hour wait to check in. Safe was broken Sink was plugged Mold in sink Turned on the shower it created mud Ring in the toilet No power in the bathroom What is not mood until second day Complaints went unheard Wow
Bodde her 3 netter i april 2023

2/10 – Forferdelig

Anders

Bodde her 2 netter i april 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023

2/10 – Forferdelig

Ron

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a joke!! Arrived at 3:00pm and did not get my room until 5:00pm. My room was old and not maintained at all. Shower tiles filthy with mold. The swimming pool was always dirty. Request from the front desk would often go unanswered. The staff was inexperienced, untrained and not motivated. There is no spa, gym or sauna. No room service. The pictures of this place on the Internet are great but just false advertisement. I have stayed at many hotels and resorts throughout the Philippines and have always been happy and satisfied. This place was horrible. I will never stay there again.
Bodde her 7 netter i april 2023

6/10 – Grei

Daniel

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Lazy staff
Bodde her 1 natt i april 2023

6/10 – Grei

Halvi

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023

6/10 – Grei

leizl

Reiste med familie
Likte ikke: Personale og service
Bodde her 1 natt i april 2023

4/10 – Dårlig

Peter

Reiste med familie, Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The location was great, the rooms I booked were all king size beds.. i booked 6 rooms, not one was a king. The rooms were outdated, electric sockets not bolted in, mosquitoes were bad, no wifi, food selections were the same, no transportation near by, equipment rental over priced
Bodde her 2 netter i april 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og personale og service
Bodde her 1 natt i april 2023

6/10 – Grei

Ronaldo

Bodde her 2 netter i mars 2023

4/10 – Dårlig

Mitchell

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2023

6/10 – Grei

Emilia

Reiste med familie
Likte: Personale og service
The resort could use a little improvement. I booked for 5 people to stay overnight on a full price. Amenities inside our suite were incomplete. Tissue paper left by the previous guests were the once placed there with no extra rolls onsite. Not enough towels, blankets, complimentary bottled water, not enough pillows. Pillows were so old and flat even the pillow cases were not hotel quality. The shower drain doesn’t drain fast, you have to wait for it to go down. I must say breakfast was good, although I have to ask again for vouchers for the rest of my family even though I stated and paid extra for extra guests. The beach is good, but then we were only given 2 beach towels for five guests. This hotel could use a total upgrade.
Bodde her 1 natt i mars 2023

8/10 – Bra

Shiela

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really like their pool and the beach plus the performance that they do for the guests every night
Bodde her 1 natt i mai 2022

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Soso vacation
The hotel is ok. The swimming pool.is clean. And the beach was kept clean. The downside is that it has many flies literally in the restaurant. The food is pricey and limited choices.
Bodde her 1 natt i mai 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service
Mixed review
Upon arrival, we were greeted by the staff and guided me directly to the front desk. Check in is a breeze. Parking is free on a first come first serve basis. Unfortunately, the room is pretty outdated though bed and room size is superb for a family. Comfort room and ac needs renovation as the AC is too loud because of it's age and the comfort room needs renovation as it's like a portal to the 90's. Swimming pool is the best amenity here as it is heated and no foul smell of chlorine. 3 big pools definitely males it really spacious for guest of all ages. Life guards are also in standby. Beach side is so so.. Water quality is great but they should really assign staffs to clean the beach side as there are many dead seaweeds. Food is expensive and there is specific time for food availability as their resto closes in the afternoon and won't open until 6 in the evening. You can't bring your own food so we instead ate outside the resort as there are many restaurants around the area. Check out process is a bit slow though there are 3 people in the front desk, they can only serve 1 customer at a time for some reason. Overall, we enjoyed our stay especially the kids. I wouldn't come back here until they renovate the rooms and improve food service though as there are other resorts in the area that are better overall with the same price.
Bodde her 2 netter i april 2022

6/10 – Grei

Susan

Reiste med familie
Initial suite room given to us had the aircon vent leaking from the ceiling. We noted Lack of detailed checking by Management on the room maintenance. However, when we complained, they were gracious enough to transfer us to another suite, and my family felt better and we managed to have a generally relaxing staycation.
Bodde her 1 natt i april 2022

2/10 – Forferdelig

Hiromi

Bodde her 1 natt i april 2022

6/10 – Grei

myla

Reiste med familie
Bodde her 1 natt i mars 2020

6/10 – Grei

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
We did wonder how the pools circulate the water as we couldn't find anything other than the staff skimming the top. As well as they do allow locals in to swim for the day and witnessed a big group come in swim and bathe themselves with their young kids that had no clothes on in the pools. After that we decided not to swim anymore especially in the kids pool. There isn't much to do outside of the resort and there is only one option in the resort for a restaurant. They did have a couple small vendors outside though. Staff was friendly and they cleaned rooms well shower water pressure at times was like someone spitting on you and rooms were very cold even when set on fan only not ac. We would go back but not more than 3 nights.
Bodde her 3 netter i mars 2020

2/10 – Forferdelig

Olivier

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Such a bad experience never again
Worst hotel in which we stayed in the Philippines, it is a pity since the location is good but definitely not for an international clientele. Good for them that Filippinos are patient, enduring and don't want to complain. We are trying to introduce a claim on their web site since the management at the hotel said that they could not record it, but so far no answer.
Bodde her 2 netter i mars 2020

10/10 – Utmerket

Rhee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2020

6/10 – Grei

Takafumi

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i mars 2020