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Anmeldelser av SENZA Hotel

4 out of 5
SENZA Hotel
4066 Howard Ln, Napa, CA

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 767 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 156 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 54 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1002 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell!

8/10 – Bra

Rachit

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel, the room and the staff were great! The 90$ extra charge for facilities was uncalled for.
Bodde her 2 netter i mai 2024
Svar fra Karen Hatten, Front Office Manager Senza Hotel den 27. mai 2024
I am so glad to hear you enjoyed your stay with us, we strive to ensure our guests are 100% satisfied. As for the 45 a night for the destination fee, it covers all the extra amenities we had available, like the wine hour, breakfast, concierge assistance, self-parking, and access to the pool/hot tub area.I do hope that you come back to us again on your next Napa Valley trip.

6/10 – Grei

Jane-Paige

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Sadly, I was greatly disappointed by my experience at Senza. The property was under construction, which was not advertised. The included breakfast was advertised as being from Bouchon, whereas what was put out looked like items you would purchase from Safeway. Access to electric chargers for vehicles were also problematic. There was no easy access to ice, due to the construction, and there were cobwebs in the corners of our room. Paying a resort fee in these conditions is somewhat laughable. The staff were very kind and as accommodating as they could be.
Bodde her 3 netter i mai 2024
Svar fra Karen Hatten, Front Office Manager Senza Hotel den 26. mai 2024
I want to first thank you for taking the time to do the survey and give you feedback. I am sorry to hear that your stay was so dissatisfying. Our goal is to provide exceptional service and a relaxing getaway. We are baking our own pastries now instead of using a bakery and we have not had Bouchon in a few years, if there is a pastry that you would prefer next time please let me know, I can have the kitchen bake something up. As far as the construction, I apologize that you were not notified.As we fell short during this visit, I have refunded 25% of you stay back, which will be refunded with in 10-15 business days. And all three of your destination fees have been refunded to your Amex in the amount of 135.I do hope you give our beautiful, updated property another chance in the future, it really has just turned out perfect. Please let me know next time you are in the area. Thank you

10/10 – Utmerket

Alejandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Karen Hatten, Front Office Manager Senza Hotel den 26. mai 2024
Our SENZA team appreciates you taking the time to do the survey. We hope to see you again during your next Napa Valley trip.

10/10 – Utmerket

Angela

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
ITS amazing the view they have. Very nice service we had a good time
Bodde her 2 netter i mai 2024
Svar fra Karen H. den 24. mai 2024
Thank you for taking the time for the survey, we are so glad to hear you enjoyed your stay. We hope to see you again during your next Napa Valley trip.

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i mai 2024
Svar fra Karen H. den 24. mai 2024
Thank you for taking the time for the survey, we are so glad to hear you enjoyed your stay. We hope to see you again during your next Napa Valley trip.

10/10 – Utmerket

Brandon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Na
Bodde her 1 natt i mars 2024
Svar fra Karen H. den 24. mai 2024
Thank you for taking the time for the survey, we are so glad to hear you enjoyed your stay. We hope to see you again during your next Napa Valley trip.

10/10 – Utmerket

Boris og San Francisco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Karen H. den 24. mai 2024
Thank you for taking the time for the survey, we are so glad to hear you enjoyed your stay. We hope to see you again during your next Napa Valley trip.

8/10 – Bra

Rosa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Karen Hatten den 15. mai 2024
Thank you for taking the time to take the review. We are creating a better experience for our customers and hope to see you again during your next Napa Valley trip.

10/10 – Utmerket

kai

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and modern. Breakfast was great. We enjoyed everything in the room and the view.
Bodde her 1 natt i januar 2024
Svar fra Karen Hatten den 9. mai 2024
Wonderful, we appreciate the feedback. We hope you stay with us again in the future to enjoy our restaurant and updated property.

6/10 – Grei

Cristiano og Novo Hamburgo

Reiste med partner
Likte: Renhold
Me decepcionei com o hotel. O quarto foi muito bom, mas fora isto o hote não vale o preconceito que se paga. Está em reformas e o café-da-manhã é servido na rua.
Bodde her 3 netter i april 2024
Svar fra Karen Hatten den 9. mai 2024
Thank you for you feed back, we are glad you enjoyed your room. As for the breakfast it is a continental style, but we are moving into a restaurant to order style. Please le us know next time you visit Napa Valley so we can ensure you enjoy a better experience with breakfast.

6/10 – Grei

Allison og WALNUT CREEK

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Upon arrival - you are steered toward a tiny room and checked in at a folding table. Rooms are fine, but there is considerable LOUD construction going on at the property which goes from 8a-4p 7 days a week. The pool is miniscule and was dirty two of the days we were there. While the staff tried to accomodate us and offered some compensation - it was extremely disappointing to have our vacation marred by the above - especially when no notice was given regarding the impact the construction would have on visitors.
Bodde her 4 netter i april 2024
Svar fra Reservation & Revenue Manager den 30. apr. 2024
Thank you for taking the time to review SENZA Hotel. Our apologies your visit did not meet our standards. We hope you will give us another try for any return visits to Napa Valley. The new lobby and breakfast format will be amazing.

6/10 – Grei

Gautam og Issaquah

Reiste med familie og små barn
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The overall property is pretty small and not really great location
Bodde her 2 netter i april 2024
Svar fra Reservation & Revenue Manager den 26. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are located on the North of end Napa with a serene setting.

8/10 – Bra

maria og Miami

Likte: Renhold og personale og service
I wish we would have been told with more anticipation that the obey was under construction. We were told the day before. Otherwise the facilities and room are amazing. Will definitely be back.
Bodde her 2 netter i april 2024
Svar fra Reservation & Revenue Manager den 19. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay. You will have to visit us again when the new lobby and breakfast format is complete. It will be amazing!

6/10 – Grei

Milena

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Reservation & Revenue Manager den 19. apr. 2024
Thank you for taking the time to review SENZA Hotel. We would love for you to contact the hotel and share where your experience did not meet your expectation. We hope you will give us another chance for any return visits to Napa Valley

10/10 – Utmerket

Romina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you Karen for your warm welcome! This property is beautiful. Even though some rooms are being renovated. I will definitely stay here again.
Bodde her 1 natt i april 2024
Svar fra Reservation & Revenue Manager den 15. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and you will have to come back for another visit when the renovation is complete. The new Lobby and breakfast options will be amazing.

10/10 – Utmerket

Benchamard og Chicago

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place and best service
Bodde her 1 natt i april 2024
Svar fra Reservation & Revenue Manager den 15. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 – Utmerket

Hasmik

Reiste med en gruppe
Likte: Renhold og fasiliteter
Room was spacious, clean and with a beautiful view. Breakfast was not good though. Although they had renovations that caused changes in breakfast service.
Bodde her 2 netter i april 2024
Svar fra Reservation & Revenue Manager den 8. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your room. You will have to come back for any return visits to Napa Valley and check out our new and improved lobby and breakfast options.

8/10 – Bra

Richelle

Reiste med familie
Likte: Personale og service og fasiliteter
The patio was dusty and had cobwebs on the furniture. The room was hot when we came in. I booked a garden view but there is no view. However, the staff were nice and friendly.
Bodde her 1 natt i april 2024
Svar fra Reservation & Revenue Manager den 3. apr. 2024
Thank you for taking the time to review SENZA Hotel. Our apologies the patio did not meet up to our usual standards. We will address Housekeeping directly on this issue. And also the temperature of the room when you arrived. We hope you will give us another try on any returning visits to Napa Valley

10/10 – Utmerket

Joenard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Reservation & Revenue Manager den 1. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

8/10 – Bra

Quyen og Sunnyvale

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was advertised the room was supposed to be a suite but it was not a suite. It was a nice big room.
Bodde her 1 natt i mars 2024
Svar fra Reservation & Revenue Manager den 1. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay. We hope to see you again for any future visits to Napa Valley

8/10 – Bra

Paige

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Reservation & Revenue Manager den 18. mars 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

10/10 – Utmerket

Ana

Bodde her 2 netter i mars 2024
Svar fra Reservation & Revenue Manager den 3. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

6/10 – Grei

stephanie og Tampa

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Walls paper thin. Breakfast was ok.
Bodde her 3 netter i mars 2024
Svar fra Reservation & Revenue Manager den 13. mars 2024
Thank you for taking the time to review SENZA Hotel. We are in the process of revamping our breakfast and hope you will give us another try for any return visits to Napa Valley

10/10 – Utmerket

Kirsten

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 3 netter i mars 2024
Svar fra Reservation & Revenue Manager den 12. mars 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 – Utmerket

Rbk

Bodde her 1 natt i mars 2024
Svar fra Reservation & Revenue Manager den 1. apr. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

2/10 – Forferdelig

Vivian

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 6 netter i mars 2024
Svar fra Reservation & Revenue Manager den 11. mars 2024
Thank you for taking the time to review SENZA Hotel. We are disappointed you stay did not meet expectations. I encourage you to please contact the hotel for further discussion.

8/10 – Bra

Dustin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Reservation & Revenue Manager den 7. mars 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and we hope to see you again for any return visits to Napa Valley

10/10 – Utmerket

Zuzana og Rocklin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My husband and I chose this hotel for our weekend getaway as the place we typically stat at was fully booked and we couldn’t be happier. I think we found ourselves new favorite place in the area. Everything went very smooth from the check-in all the way to the check-out, the hotel was very nice, clean, modern and so cozy. We stayed at the room with the vineyard view and it was beautiful. We are definitely stating again in the future.
Bodde her 2 netter i mars 2024
Svar fra Reservation & Revenue Manager den 5. mars 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

10/10 – Utmerket

Gino

Likte: Personale og service
Bodde her 2 netter i februar 2024
Svar fra Reservation & Revenue Manager den 28. feb. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see to you again for any return visits to Napa Valley

6/10 – Grei

Briana

Likte: Renhold og personale og service
Not worth the price
Very friendly staff but pics don’t look like hotel. Felt like it was really overpriced. Lobby was sad and small, gym was two machines, pool okay but also small. For the price, I expected a lot more. Breakfast was also super disappointing and there were no towels at the pool. Lastly, there is construction, so bit of an eye sore.
Bodde her 1 natt i februar 2024
Svar fra Reservation & Revenue Manager den 26. feb. 2024
Thank you for taking the time to review SENZA Hotel. We would love for you to contact us to discuss more on your stay. You will have to come in the summer when we have our new and improved lobby.

6/10 – Grei

Soyoung

Reiste med familie og små barn, Reiste med kjæledyr
Likte ikke: Overnattingsstedets bygg og tilstand
The property smelled unclean and the room was plain with some wear and tear on the walls. The location is on a highway and very busy.
Bodde her 1 natt i februar 2024
Svar fra Reservation & Revenue Manager den 26. feb. 2024
Thank you for taking the time to review SENZA Hotel. We take all critiques seriously. If you could please contact the hotel, so we can discuss.

10/10 – Utmerket

Michael

Bodde her 4 netter i februar 2024
Svar fra Reservation & Revenue Manager den 26. feb. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed you stay and hope to see you again for any return visits to Napa Valley

8/10 – Bra

Erwin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 4 netter i februar 2024
Svar fra Reservation & Revenue Manager den 22. feb. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A very nice place to stay in Napa.
A very nice place to stay in Napa. The room was very nice. The bed was very comfortable. We appreciated the complimentary upgrade. The staff are friendly. The breakfast was good especially the mimosa but the breakfast area is too small. I know that it’s under construction so I’m sure the place will be different once it’s all done. I recommend this place and will be back!
Bodde her 1 natt i februar 2024
Svar fra Reservation & Revenue Manager den 20. feb. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. You will definitely have to come back and stay with us when we are complete with our new and improved breakfast and lobby area.

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was amazing with great climate control. The breakfast was a bit underwhelming....
Bodde her 1 natt i februar 2024
Svar fra Reservation & Revenue Manager den 19. feb. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

10/10 – Utmerket

Lorena

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Nice
Hotel is nice. Staff was amazing. We will return again
Bodde her 3 netter i februar 2024
Svar fra Reservation & Revenue Manager den 19. feb. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

8/10 – Bra

Marites

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Taylor greeted us as we checked in on the later in. She escorted us to our room, showed us how to work everything, left to make us churros and delivered them to us. Thats what you call service!!!
Bodde her 2 netter i februar 2024
Svar fra Reservation & Revenue Manager den 19. feb. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

10/10 – Utmerket

Conti

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Reservation & Revenue Manager den 21. feb. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 – Utmerket

Pramit

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The construction did not interfere with the guest experience. It will only be better in time.
Bodde her 4 netter i januar 2024
Svar fra Reservation & Revenue Manager den 29. jan. 2024
Thank you for taking the time to review SENZA Hotel We are delighted you enjoyed your stay and all that SENZA has to offer. You will definitely have to come back for another visit to check out our new lobby.

10/10 – Utmerket

Sergio

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Napa
Hotel bem confortável ótima cama e travesseiro chuveiro muito bom Localicao excelente Café da manhã de boa qualidade
Bodde her 2 netter i januar 2024
Svar fra Reservation & Revenue Manager den 29. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay. Please be aware the photo you attached is not our property. We hope to see you again for any future visits to Napa Valley

10/10 – Utmerket

Sophia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property. A little dated; friendly staff
Bodde her 1 natt i januar 2024
Svar fra Reservation & Revenue Manager den 31. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

10/10 – Utmerket

Jennifer

Bodde her 1 natt i januar 2024
Svar fra Reservation & Revenue Manager den 23. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

10/10 – Utmerket

M

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Reservation & Revenue Manager den 22. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

8/10 – Bra

Anna

Bodde her 1 natt i januar 2024
Svar fra Reservation & Revenue Manager den 18. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for a return visit to Napa Valley

8/10 – Bra

Diana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay but expensive for what it is.
Breakfast was nice, simple offerings that do the job. Coffee and water all day in lobby is nice. Bedroom is sparse looks cozier online. Lovely balcony with view. Tv remote did not work properly. Everything else was fine but not really worth the high nightly rate.
Bodde her 2 netter i januar 2024
Svar fra Reservation & Revenue Manager den 15. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay. I see you stayed in our Vineyard Room. You should come back out in spring or summer when the vineyard next to your room is in full leaf. It is quite the site. We hope to see you again.

10/10 – Utmerket

Diana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Reservation & Revenue Manager den 15. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Reservation & Revenue Manager den 15. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley.

10/10 – Utmerket

ivanna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel. We keep coming back here.
Bodde her 1 natt i januar 2024
Svar fra Reservation & Revenue Manager den 9. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 – Utmerket

gerald

It was really enjoyable. Two nights and two days.
Bodde her 2 netter i desember 2023
Svar fra Reservation & Revenue Manager den 9. jan. 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley