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Anmeldelser av VR Rotorua Lake Resort

4.5 out of 5
VR Rotorua Lake Resort
366 State Highway 33, Mourea

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 446 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 328 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 145 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 1002 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Arve

Likte: Renhold og romkomfort
Tja
Grei og småsliten plass. Et godt stykke fra Rotorua. Dyr og middelmådig frokost.
Bodde her 1 natt i februar 2020
Svar fra VR Rotorua Team den 3. mars 2020
Dear Valued Guest, Thank you for your review. We are glad to hear that overall your experience was positive. We are disappointed to hear that our breakfast service didn't meet your expectations. This critical feedback will be used in training . Thank you and look forward to seeing you soon. Regards, VR Rotorua Team

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place, fab room
Exceeded our expectations... Good location for us en route to the coast. Would recommend without hesitation
Bodde her 1 natt i januar 2019
Svar fra VR Rotorua Team den 20. jan. 2019
Dear Valued Guest, Thanks for giving us perfect rating and we look forward to welcome you again to our Resort in near future. Regards, VR rotorua Team

8/10 – Bra

Kelly

Reiste med familie
Likte: Renhold og personale og service
Overall value for money was ok. We would stay there again. It was clean but the bathroom was old and tired and needed a deep surface clean/scrub. I'm not sure it really meets its 4 star rating. The taps in the bathroom and the shower did not have hot and cold identifiers on the them. The plug didn't have a centre piece for pulling it out of the plug hole. We had to hunt through every cupboard to find things. Nothing was labelled - and there were no instructions about where things were. The bed, carpet and curtains were fresh and new looking. The bed was very comfortable and temperature control easy with the heat pump. The wine glasses were not matching ( a small detail I know - but its not what you would expect in a 4 star rated hotel). TV was excellent and had a good range of channels, Wifi was excellent and there was ample extra lighting and charger/usb plugs. Check in and out was easy. Staff were pleasant enough. The grounds look a bit tired but coming in to winter that isn't surprising.
Bodde her 1 natt i mai 2024

6/10 – Grei

laurent

Forretningsreisende, Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Staff was helpful but facilities are showing signs of aging. Laundry was not working
Bodde her 2 netter i mai 2024
Svar fra VR Team den 25. mai 2024
Dear Laurent, Thank you for your feedback. We are looking forward to seeing you again.

10/10 – Utmerket

Emma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was such a beautiful and peaceful property, not too far from the shops in Rotorua. Would definitely recommend!
Bodde her 2 netter i mai 2024
Svar fra VR ROTORUA TEAM den 19. mai 2024
Dear Valued Guest,Thank you for your review and for choosing our Resort. We are very happy that you enjoyed your stay, and we look forward to having you again as a guest in our property. Take care!!Regards,VR Rotorua Team

10/10 – Utmerket

Iain

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel location is fantastic for a quite weekend away, right on the edge of the neighbouring lake. Friendly staff, nice rooms and amenities meant for a very pleasant stay. Would recommend!
Bodde her 2 netter i mai 2024
Svar fra VR ROTORUA TEAM den 19. mai 2024
Dear Valued Guest,Thank you for your review and for choosing our Resort. We are very happy that you enjoyed your stay, and we look forward to having you again as a guest in our property. Take care!!Regards,VR Rotorua Team

10/10 – Utmerket

Renee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean, comfortable room. Highly recommend. Staff were friendly and helpful
Bodde her 1 natt i mai 2024
Svar fra VR ROTORUA TEAM den 19. mai 2024
Dear Valued Guest,Thank you for your review and for choosing our Resort. We are very happy that you enjoyed your stay, and we look forward to having you again as a guest in our property. Take care!!Regards,VR Rotorua Team

10/10 – Utmerket

Sayad

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the experience. Breakfast was standard. Friendly staff
Bodde her 2 netter i mai 2024
Svar fra VR ROTORUA TEAM den 7. mai 2024
Dear Valued Guest,Thanks for your positive review and for giving us a perfect rating.We look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very Happy with the service. Very Beautiful location for a Hotel.
Bodde her 1 natt i mai 2024
Svar fra VR Team den 3. mai 2024
Dear Kevin, Thank you for your feedback. We hope to see you soon. Regards,

10/10 – Utmerket

Ruth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pretty setting right on the lake. Great staff and wonderful food.
Bodde her 1 natt i april 2024
Svar fra VR Team den 24. apr. 2024
Dear Ruth, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Regards,

6/10 – Grei

Suan Phaik

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Nice lake view. The mattress lacks support, sinks in.
Bodde her 1 natt i april 2024
Svar fra VR ROTORUA TEAM den 30. apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 – Utmerket

Maria

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. We really loved the character of the hotel. The restaurant was fantastic, and staff was friendly and helpful. We had a great experience.Looooove It
Bodde her 1 natt i april 2024
Svar fra VR Team den 13. apr. 2024
Dear Maria, Wow! What a wonderful review, we genuinely appreciate your business and your trust in us. I am incredibly happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon. Thank you.Regards,

8/10 – Bra

Xiaolu

Reiste med partner
Likte: Renhold og personale og service
love the lake side location & view.
Bodde her 1 natt i mars 2024
Svar fra VR ROTORUA TEAM den 30. apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 – Bra

Tom

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, right on the lake. We had a ground floor room with direct access to the lake and a small patio area to sit and relax. Large, clean, comfortable room with seperate bedroom and lounge area. Nice breakfast but didnt try the restaurant in the evening.
Svar fra VR ROTORUA den 30. apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 – Utmerket

gilles

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
un bel hotel dans un environnement tres agréable, restaurant de qualité, personnel très affable
Bodde her 1 natt i mars 2024
Svar fra VR ROTORUA den 30. apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 – Bra

Charmaine

Likte: Renhold og personale og service
Beds were comfortable and room was clean. No laundry bags in the bedroom, no soap by the bath. Soap was attached in the shower. No milk in the fridge for tea and coffee. Had to ask for extra glasses. Quiet setting and peaceful by the lake. Not bad overall
Bodde her 1 natt i mars 2024
Svar fra VR ROTORUA den 30. apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 – Bra

Sandra

Reiste med partner
Likte: Renhold og personale og service
Hotel and room are dated. Shower stall is very small with no removable shower head despite the spacious bathroom. Not too clean as evidenced by the stains on bedsheet, ceiling and shower tile gouge etc. Jacuzzi with no water! About 20 minutes drive to town center where the eateries are. The road close to hotel is very dark with no street lights. Hence driving late at night was not too comfortable. Deluxe breakfast buffet. Great Lake view. Quiet and relaxing! Not too far from Te Puia.
Bodde her 3 netter i mars 2024
Svar fra VR ROTORUA den 30. apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 – Bra

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great views. Only stayed 1 night so didn't take advantage of the amenities but restaurant, hot tub, pool and tennis courts looked nice
Bodde her 1 natt i mars 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

8/10 – Bra

Sora

Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 30. apr. 2024
Dear Valued Guest,Thanks for your rating and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 – Utmerket

Rijan og Grantham Farm

Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
out in the country on the lake side. Well maintained. Can recommend this hotel to others who want a relaxing stay in quality surroundings.
Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

6/10 – Grei

Anne Charlotte

Likte: Personale og service
Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,We are very disappointed to hear that you found our service to be below your standards.We hope you will still give us one more chance to serve you. Please take care.Regards,VR Rotorua Team

4/10 – Dårlig

Cam

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was old and tired. Things did not work well. Room was heavily bleached so we needed to sleep with door open. Staff only half interested at best. Gym was old and broken. Way overpriced and over rated. Not a good experience
Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,We are very disappointed to hear that you found our service to be below your standards.We hope you will still give us one more chance to serve you. Please take care.Regards,VR Rotorua Team

10/10 – Utmerket

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the view of the lake. Older hotel very presentable nice rooms . Quiet, very relaxing staff was friendly. Would recommend this to anyone we booked on Expedia no issues . Thanks
Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

10/10 – Utmerket

Christina

Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 30. apr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 – Utmerket

Jasper

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lake view was amazing. Bed is comfortable. The manager Kim was polite and super helpful.
Bodde her 2 netter i februar 2024
Svar fra VR Rotorua Team den 10. feb. 2024
Dear Jasper, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! I will be sure to let our staff know how much of an impact they made on your experience. We look forward to welcoming you back to the hotel soon. Regards,

8/10 – Bra

Sin Mui

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra VR Rotorua Team den 8. feb. 2024
Dear Sin, Thank you for your review and for choosing our hotel. I am happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel. Regards,

10/10 – Utmerket

Dean

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

10/10 – Utmerket

Holly og Alicetown

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Facility is a little dated and could do with a bit of a facelift, but the staff were friendly and helpful, my room was in a good condition, and I spent a much needed restful night there with room service offered when the front desk lady realised how tired I was upon arrival.
Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

8/10 – Bra

Joe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The units need a little updating regarding painting & cabinetry. The breakfast was wonderful.
Bodde her 1 natt i februar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

4/10 – Dårlig

Wahida

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,We are very disappointed to hear that you found our service to be below your standards.We hope you will still give us one more chance to serve you. Please take care.Regards,VR Rotorua Team

10/10 – Utmerket

Tony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra VR ROTORUA TEAM den 3. mars 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

8/10 – Bra

MAREE

Bodde her 5 netter i januar 2024
Svar fra VR ROTORUA den 30. apr. 2024
Dear Valued Guest,Thanks for your rating and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 – Bra

Kevin

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Garden areas looked like they need a bit of work. Toilet needed fixing - constant noise all night.
Bodde her 1 natt i januar 2024
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

2/10 – Forferdelig

Annie

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bathroom is too old
Bodde her 1 natt i januar 2024
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 – Bra

Tamara

Likte: Renhold, personale og service og fasiliteter
Stunning lake location but that makes for no alternative amenities. Excellent rooms but the pool was freezing even in summer. Good range of gym equipment but some of it needs minor repairs.
Bodde her 2 netter i januar 2024
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 – Utmerket

Nitin og San Jose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful lake front hotel! Nice big rooms, delicious breakfast.
Bodde her 2 netter i januar 2024
Svar fra VR Rotorua Team den 22. jan. 2024
Dear Nitin,Thank you for your review and for choosing our hotel. I am happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel. Regards,

6/10 – Grei

Sophie

Reiste med partner
Likte: Personale og service
Had a nice stay
Bodde her 2 netter i januar 2024
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 – Utmerket

Phil

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful place
Bodde her 1 natt i januar 2024
Svar fra VR Team den 31. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

6/10 – Grei

Jasmeen

Reiste med partner
Likte: Personale og service
Bodde her 2 netter i januar 2024
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 – Utmerket

Qi

Bodde her 2 netter i januar 2024
Svar fra VR Team den 31. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

10/10 – Utmerket

Harleen

Bodde her 4 netter i januar 2024
Svar fra VR Team den 31. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

10/10 – Utmerket

ambur

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room was absolutely gorgeous and the view was even better! Staff was extraordinary and beyond helpful.
Bodde her 1 natt i januar 2024
Svar fra VR Team den 31. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

2/10 – Forferdelig

Jack

Bodde her 3 netter i januar 2024
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 – Utmerket

Mayumi

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Great view
Great view Nice big bath I really enjoyed
Bodde her 2 netter i desember 2023
Svar fra VR Team den 31. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disappointed
Dirty and stained toilet, poor cleanness standards. Webs and mould on windows and curtains. Dead insects everywhere. Very disappointed with the condition of the room for over $300 a night on a twin room. Only good thing is the lake view looking out.
Bodde her 1 natt i januar 2024
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 – Utmerket

Sheryl

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to find Friendly and helpful staff
Bodde her 1 natt i desember 2023
Svar fra VR Team den 31. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

6/10 – Grei

Ben

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
We had a lovely stay, but the room seemed to need a bit of maintenance. The lakeside setting is beautiful, and the staff were friendly and helpful. Overall it was good, and I would recommend it for the setting alone, but I was a little disappointed in the room considering the cost.
Bodde her 2 netter i desember 2023
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

8/10 – Bra

Dragana

Bodde her 5 netter i desember 2023
Svar fra Regards VR Team Rotorua den 31. jan. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 – Utmerket

Ethan

Bodde her 1 natt i desember 2023
Svar fra VR Team den 31. jan. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!