Dear Peter,We're truly sorry to hear about your recent experience and any inconvenience it may have caused. Your feedback is invaluable to us, and we sincerely apologize for any misunderstanding regarding your room assignment.While we can assure you that the room type reserved was honored, we understand your disappointment regarding the initial floor assignment. Please know that while we strive to accommodate all preferences, specific floor requests are subject to availability and cannot always be guaranteed.We're grateful for your understanding and patience as we worked to relocate you to a higher floor. Your comfort and satisfaction are our top priorities, and we regret any lapse in meeting your expectations.We genuinely appreciate your loyalty and hope to have the opportunity to welcome you back in the future. Should you decide to give us another chance, please don't hesitate to reach out directly, and we'll ensure your stay is nothing short of exceptional.Warm regards,The Reception

Dear Marlee, We are so sorry to hear about your experience, and I truly understand your frustration. Please know that your safety and privacy are of the utmost importance to us. We take incidents like this very seriously and have thoroughly investigated the matter. After revisiting your room with the housekeeper and our supervisor, unfortunately, we were unable to locate your missing makeup bag.We want to assure you that our housekeeping staff undergoes rigorous training and are committed to maintaining the highest standards of integrity and professionalism. It's deeply concerning to hear about your missing item, and we want to extend our sincerest apologies for any inconvenience this has caused you.Moving forward, we will take additional precautions and reinforce our protocols to prevent such incidents from happening again. Please don't hesitate to reach out to us if there's anything else we can do to assist you further. Your comfort and satisfaction are our top priorities.Best regards,Reception Team

Dear Emily,Thank you for taking the time to share your positive feedback about your recent stay at the Intercontinental Montréal! We're thrilled to hear that our location was convenient for your meeting at the conference center.We strive to provide a comfortable and convenient experience for our guests, and it's wonderful to know that our location met your needs during your time in Montreal.We look forward to welcoming you back to the Intercontinental Montréal for any future visits to the conference center or for leisure!Warm regards,

Dear Barry,Thank you for sharing your positive feedback about your recent stay at the Intercontinental Montréal! We're delighted to hear that you found our room to be clean, our location great, and our staff amazing.Our team takes great pride in providing exceptional service to our guests, and it's always rewarding to receive such kind words. We're also pleased that our central location added to the convenience and enjoyment of your stay.We look forward to welcoming you back to the Intercontinental Montréal for another wonderful stay in the near future!Warm regards,

Dear Maria Fernanda,Thank you for the great review! We're delighted you enjoyed your stay at Intercontinental Montreal. Looking forward to welcoming you back soon!

Dear Terry,Thank you for your fantastic review! We're thrilled to hear that you had a great stay at Intercontinental Montreal. It's wonderful to know that you found your room clean, quiet, and comfortable, and that our staff provided excellent service with a smile.We're glad you enjoyed the convenience of our on-site bar, especially after the Habs game! Our central location aims to provide easy access to everything Montreal has to offer.We appreciate your recommendation and are delighted that you had such a positive experience. Your shout-out to our server at the bar is truly appreciated, and we'll be sure to pass on your gratitude.We can't wait to welcome you back for another fantastic stay!Best regards,

Dear Maher,Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Intercontinental Montreal. Providing excellent customer service and ensuring our guests' comfort is our top priority. We're glad you enjoyed the room size and our convenient location. We hope to welcome you back soon for another enjoyable stay!Best regards,

Dear Halernst,Thank you for the great review! We're delighted you enjoyed your stay at Intercontinental Montreal. Looking forward to welcoming you back soon!

Dear Dane,Thank you for the great review! We're delighted you enjoyed your stay at Intercontinental Montreal. Looking forward to welcoming you back soon!

Dear Riccardo,Thank you for your feedback. We apologize for any inconvenience caused by the current state of our facilities. Your comments will be taken into consideration as we strive to improve our property. We appreciate your understanding and hope to welcome you back in the future.

Dear Eveline,Thank you so much for sharing your wonderful experience at the Intercontinental Montreal! We're thrilled to hear that you loved your stay and found everything to be excellent.It's fantastic to know that our staff, especially the gentleman who cleaned your room and ensured you had clean towels, made such a positive impression on you. We'll be sure to pass along your kind words to him and the team.We're delighted that you enjoyed the food at our hotel and that everything met your expectations. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable stay at the Intercontinental Montreal!

Dear Helena,Thank you for taking the time to share your feedback about your breakfast experience at the Intercontinental Montreal! We're delighted to hear that our breakfast staff were helpful and friendly during your stay. Providing excellent service to our guests is always our top priority, and we're glad that our team exceeded your expectations. We hope to welcome you back for another enjoyable stay in the future!

Dear Blair,Thank you for sharing your experience at the Intercontinental Montreal! We're thrilled to hear that you found our hotel comfortable and welcoming, with excellent accessibility to the Old Port and its attractions. It's fantastic to know that you enjoyed exploring the area's restaurants, shops, and scenic views.We're delighted that you found our location extremely walkable and convenient with access to the Metro and ride share/taxis. Our team takes great pride in providing exceptional service, and we're glad to hear that you found them kind, helpful, and accommodating.We're also pleased that you enjoyed your appetizer in our onsite bar and found both the service and selection to be excellent. Montreal truly does offer a warm and welcoming atmosphere, and we're honored to be a part of that experience for our guests.Thank you again for your kind words, and we look forward to welcoming you back on your next visit to Montreal!

Chère Nadia Marie,Merci beaucoup pour votre aimable commentaire ! Nous sommes ravis de savoir que vous avez apprécié votre séjour à l'hôtel Intercontinental Montréal. Nous espérons vous accueillir à nouveau bientôt !

Dear Brenda,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay at the Intercontinental Montreal. We look forward to welcoming you back soon!

Dear Ghada,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay at the Intercontinental Montreal. We look forward to welcoming you back soon!

Cher Pascal,Nous vous remercions pour votre fidélité et votre aimable commentaire ! Nous sommes ravis de savoir que vous appréciez notre hôtel pour ses tarifs abordables, ses chambres spacieuses et son emplacement idéal près du Vieux-Montréal. Nous avons hâte de vous accueillir à nouveau lors de votre prochaine visite !

Dear Yolanda,Thank you so much for taking the time to share your wonderful experience at Hotel International Montreal! We're thrilled to hear that our front desk staff made you feel welcome and were able to assist you with their knowledge. It's fantastic to know that you enjoyed your dining experience at Osco and found our restaurant staff to be helpful and friendly.We're delighted that you found our hotel's location convenient, with many amenities and attractions within walking distance. Your recommendation means the world to us! We look forward to welcoming you back on your next visit to Montreal. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

Dear guest,Thank you for taking the time to share your positive experience regarding the parking facilities at the InterContinental Montreal. We're thrilled to hear that you found our parking to be safe and easy to use during your stay.Ensuring that our guests have convenient and secure parking options is a priority for us, and we're delighted that you found our facilities to meet your needs. Your peace of mind while staying with us is of utmost importance, and we're pleased to have provided a hassle-free parking experience for you.We greatly appreciate your kind words and your recommendation. Should your travels bring you back to Montreal, we look forward to welcoming you again for another enjoyable stay.Warm regards,

Dear Jaclyn,Thank you so much for taking the time to share your wonderful feedback about your recent stay at the InterContinental Montreal. We are thrilled to hear that you enjoyed your experience with us.It brings us great joy to know that you found your room beautiful and comfortable, and that you appreciated our kind and attentive staff. Providing exceptional service is at the core of what we do, and it's always rewarding to hear when our guests feel well taken care of.We're also delighted that you found our amenities to be to your liking. We strive to offer a wide range of amenities to ensure that our guests have everything they need for a comfortable and enjoyable stay.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back to the InterContinental Montreal for another memorable experience in the future.Warm regards,

Dear Robert,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay at the Intercontinental Montreal. We look forward to welcoming you back soon!