Lounge

Anmeldelser av Hotel Birks Montreal

5 out of 5
Hotel Birks Montreal
1240 rue du Square Phillips, Montreal, QC

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 1152 av totalt 1499 anmeldelser." "
Rangering på 8 − Bra. 214 av totalt 1499 anmeldelser." "
Rangering på 6 − Grei. 72 av totalt 1499 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 1499 anmeldelser." "
Rangering på 2 − Forferdelig. 34 av totalt 1499 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Allen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i mai 2024

10/10 – Utmerket

John N og Miami

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was my second time staying at Hotel Birks in Montreal. I travel regularly to Montreal to visit my son who is in college. This is one of the finest hotels in the city and is conveniently located in the heart of Montreal. The good news is that I found my stay on this visit for the most part exceptional with some unusual caveats. First when we arrived, I was offered an upgrade. Customary for VIP Hotel bookings, however considering I was traveling with my daughter the upgrade that I was offered only had one king bed a pull-out sofa bed and a single vanity, whereas the room I had already booked was larger, had two queen beds and a double vanity and it was on a higher floor with a better view of the cathedral. After seeing both rooms we decided to stay with the original booking, but this extended the check in process by at least 30 minutes. We weren't offered any additional amenities. In addition, once checked in we weren't offered any assistance with our bags which I found to be unusual. Another unusual aspect of our stay was the curt tone of the hosts in the restaurant. On my previous visit I was never questioned when sitting at the bar as to whether or not I was a guest of the hotel. This happened several times to both me and my daughter and quite honestly made us feel uncomfortable. Management should address how employees of the hotel approach patrons. Overall service, room and experience was great. Will come again.
Bodde her 4 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 26. mai 2024
Dear John, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

DENISSE ADRIANA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel esta precioso, los cuartos super bonitos y comodos, todo de lujo y super bien ubicado, sin duda me volvería a quedar ahí.
Bodde her 2 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 24. mai 2024
Dear Denisse, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

ahmed

Nice location
Bodde her 1 natt i mai 2024
Svar fra Ella Westbrook / Front Office Director den 24. mai 2024
Dear Ahmed, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

8/10 – Bra

Fnu

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location
Bodde her 4 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 24. mai 2024
Dear Fnu, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 4/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Reza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 24. mai 2024
Dear Reza, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Sean

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff in a wonderful location and property. Hope to be back again soon.
Bodde her 1 natt i mai 2024
Svar fra Ella Westbrook / Front Office Director den 24. mai 2024
Dear Sean, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

8/10 – Bra

Eileen

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff, clean well furnished room. Some street noise.
Bodde her 3 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 24. mai 2024
Dear Eileen, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 4/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Elizabeth

Reiste med partner
Amazing staff, so friendly, amazing hotel, clean and exquisitely decorated. Enjoyed our stay and the hotel was close to everything.
Bodde her 5 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 24. mai 2024
Dear Elizabeth, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Nicki og Blauvelt

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great time. The staff was very helpful giving us recommendations on things to do and easy directions wherever we needed to go. They were all so polite and friendly.
Bodde her 4 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 20. mai 2024
Dear Nicki, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Stephanie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a beautiful hotel and the rooms were comfortable and classy! The staff were friendly and we were in a perfect location for everything we needed. We did have to request enough towels (there were three of us). We enjoyed the restaurant but were prohibited from sitting in the outside section when we came in for drinks because we were told it was only for people who ordered food. That seemed strange since we were paying quite a lot to stay there. Overall, it was fantastic and we would definitely stay again!
Bodde her 3 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 20. mai 2024
Dear Stephanie, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel
Bodde her 3 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 19. mai 2024
Dear Michael, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Erin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome as always!!
Bodde her 1 natt i april 2024
Svar fra Ella Westbrook / Front Office Director den 21. mai 2024
Dear Erin, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

IRYNA og Newmarket

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 17. mai 2024
Dear Iryna, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Richard

Reiste med partner
The staff service was exemplary.
Bodde her 3 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 17. mai 2024
Dear Richard, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Brenda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel with amazing staff. Everyone was so friendly and ready to make our stay an exceptional experience. I highly recommend staying there.
Bodde her 2 netter i mai 2024
Svar fra Ella Westbrook / Front Office Director den 14. mai 2024
Dear Brenda, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Chloe

Reiste med partner
Likte: Renhold og fasiliteter
Très beau et confortable
Bodde her 1 natt i mai 2024
Svar fra Ella Westbrook / Front Office Director den 14. mai 2024
Dear Chloe, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

8/10 – Bra

Faisal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We didn't like the blackout curtains. Not easy to open/close/seal. Pillows were the kind that are puffy but go flat where your head rests. There was a used food container lid under the chair. And another open concept bathroom. The bathroom had a window (that u could close) to the bedroom. We prefer solid walls. But overall, all of these things were generally minor. It was very clean (except the food container). And very quiet. Staff were kind. Would recommend.
Bodde her 2 netter i mai 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 10. mai 2024
Dear Faisal, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 4/5. Thank you for taking the time to share your thoughts with us, we will do a follow-up with our teams. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

6/10 – Grei

Li Ting

Reiste med familie
Likte: Renhold
Four issues I would like to bring up. 1. On the day of check out, I asked for a check out extension from 11am to 12pm. Front desk allowed it. I stepped out and came back to my room around 11:45am. The access card wouldn’t work. I had two rooms, one for me and another for my parents. I had to go back to front desk to update the access cards. It was an inconvenience. Front desk could’ve updated my access card when I first asked for the extension. 2. On the day of check out, it was raining. We asked for two umbrellas. We ended up waiting for 10 minutes. Uber driver came and we had to leave. Fortunately, ok the way out, the valet gave us one umbrella. For a high end hotel, on a rainy day, it should not be difficult to anticipate more of your customers are going to need umbrellas. More umbrellas should have been prepared for hotel guests. 3. Room service - During the day, I was out for most of the afternoon, but room clean up didn’t come until around 5pm. Service seems slow to come around 4. I was told by front desk that sauna is only available at the Spa, which only opens from Wednesday to Sunday. Seems to be a very limited access and availability. I only stayed from Monday to Wednesday. Not the end of the world but dissappointed it wasn’t available.
Bodde her 2 netter i mai 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 10. mai 2024
Dear Li Ting, Thank you for choosing Hotel Birks Montreal for your past stay! We are sorry to read that you encountered bad exepriences during your stay. We will do a follow-up with our teams in order to prevent thos events from reoccuring. Thank you for taking the time to share your thoughts with us. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Sabrina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 10. mai 2024
Dear Sabrina, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 10. mai 2024
Dear Michelle, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

8/10 – Bra

Akbar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jason

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 2 netter i mai 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 8. mai 2024
Dear Jason, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Van

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super friendly staff !
Bodde her 1 natt i april 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 8. mai 2024
Dear Van, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Hans

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel within walking distance of many shops and attractions.
Bodde her 2 netter i mai 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 8. mai 2024
Dear Hans, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

hj

Bodde her 1 natt i april 2024
Svar fra Ella Westbrook / Front Office Director den 25. mai 2024
Dear Hj, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 4/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Sébastien

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 4. mai 2024
Dear Sébastien, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

8/10 – Bra

Erin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was very disappointed in the fact that I was not told that there is major construction going on all through the night. I was awoken early hours of the morning, 3 AM and onwards with Lou, banging and metal scraping and dumping. Did not sleep a wink and left tired and not relaxed. I have stayed there many times and feel that this was not good representation of guest experience.
Bodde her 3 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 3. mai 2024
Dear Erin, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are sorry to see that your stay did not meet your expectations. Constructions are not allowed in Montreal during the night, if this issue were to occur again, don't hesitate to call the front desk in order to send someone to see what is the problem. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Donald

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Ella Westbrook / Front Office Director den 25. mai 2024
Dear Donald, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Michaela

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Ella Westbrook / Front Office Director den 25. mai 2024
Dear Michaela, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Nathan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff restaurant and bar
Bodde her 3 netter i april 2024
Svar fra Ella Westbrook / Front Office Director den 1. mai 2024
Dear Nathan, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Mikael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful and convenient hotel. The team at Hotel Birks truly care about your experience down to the call I received after check-in to confirm the room was up to standards.
Svar fra Ella Westbrook / Front Office Director den 30. apr. 2024
Dear Mikael, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place to stay! Great Service & Friendly staff!
Bodde her 2 netter i april 2024
Svar fra Ella Westbrook / Front Office Director den 29. apr. 2024
Dear Michelle, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Jean Pierre

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a fantastic location, great rooms, fantastic view, fantastic staff
Bodde her 2 netter i april 2024
Svar fra Ella Westbrook / Front Office Director den 30. apr. 2024
Dear Jean Pierre, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

6/10 – Grei

Elizabeth

Reiste med partner
Likte: Personale og service og fasiliteter
Bodde her 2 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 27. apr. 2024
Dear Elizabeth, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 3/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Manon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel, the staff are a great asset and the location is fantastic.
Bodde her 1 natt i april 2024
Svar fra Ella Westbrook / Front Office Director den 24. apr. 2024
Dear Manon, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Ella Westbrook / Front Office Director den 24. apr. 2024
Dear Jennifer, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Yan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Un hôtel sophistiqué harmonieux calme avec un personnel attentif extraordinaire merci
Bodde her 1 natt i april 2024
Svar fra Ella Westbrook / Front Office Director den 22. apr. 2024
Dear Yan, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

8/10 – Bra

Jean Pierre

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to everything easy to walk, safe, clean, great staff, great room what else you need right
Bodde her 5 netter i april 2024
Svar fra Ella Westbrook / Front Office Director den 21. apr. 2024
Dear Jean Pierre, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 4/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

khalid

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
T
Bodde her 3 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 20. apr. 2024
Dear Khalid, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Juliana A

Bodde her 3 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 10. mai 2024
Dear Juliana, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Jordan Blake

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay at Hotel Birks. The hotel and amenities were wonderful. The staff were always pleasant. The location was great. Everything we wanted to visit was within walking distance. We would definitely stay again.
Bodde her 5 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 20. apr. 2024
Dear Jordan, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are happy to read that you enjoyed your stay. We will share your kind words with our hard-working teams, they will be over the moon! We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Sariea

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great
Bodde her 5 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 20. apr. 2024
Dear Sariea, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

10/10 – Utmerket

Joao Paulo og Warwick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing
Bodde her 3 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Supervisor den 19. apr. 2024
Dear Joao Paulo, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Supervisor

8/10 – Bra

Derek

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was extremely pleasant. Hotel was beautiful don't get me wrong, however it was not 5 total five due to the fact that there was no pool, the space allocated for the gym was disappointing and there was an unpleasant smell in the hallway of the floor I was on that seemed like it was embedded in the carpet. Lastly, for the life of me, I couldn't figure out how to turn on the bathroom fan if at all... definitely didn't have a traditional switch. Other than those issues it was a nice hotel to stay in and was very local. Valet parking was both nice and a slight inconvenience, but more expensive than other hotels in the area. No parking really in the area so you have literally no choice. Valet team was extremely courteous and respectful.
Bodde her 3 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Team Leader den 18. apr. 2024
Dear Derek, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We will share your kind words with our hard-working teams, they will be over the moon! Regarding the issue encountered with your room and the smell in the hallway, we will do a follow-up with our teams in order to prevent this event from occuring again.. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Team Leader

6/10 – Grei

B

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Property is top notch and rooms are great. Very convenient. Unfortunately the fire alarm went off just in our room at 10pm. staff was nice an prompt in responding. it was a malfunction they thought they fixed... it went off again 45 mins after they left. fixed again - but we chose to move rooms after that at 11pm in case it went off again... would have appreciated a discount or a comp on the stay... this was late at night and we were leaving next morning... we got a bottle of champagne but not all drink.. at such a nice hotel a discount or comp would have been a nice gesture
Bodde her 3 netter i april 2024
Svar fra Thibault Couzinier / Front Desk Team Leader den 18. apr. 2024
Dear Bern, Thank you for choosing Hotel Birks Montreal for your recent stay in the city. We are sorry about the issue encountered with the fire alarm, we will do a follow-up with our maintenance teams to prevent this issue from occuring again. We hope to see you again very soon! Kindest regards, Thibault Couzinier / Front Desk Team Leader

10/10 – Utmerket

GRACE

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property, convenient, overall good service. Top notch.
Bodde her 4 netter i april 2024
Svar fra Ella Westbrook / Front Office Director den 16. apr. 2024
Dear Grace, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Darlene

Fabulous property great service and foid
Bodde her 5 netter i april 2024
Svar fra Ella Westbrook / Front Office Director den 16. apr. 2024
Dear Darlene, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director

10/10 – Utmerket

Sophie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le service reçu était excellent. L'hôtel est propre, les chambres sont spacieuses et belles et le personnel est très accueillant.
Bodde her 1 natt i april 2024
Svar fra Ella Westbrook / Front Office Director den 12. apr. 2024
Chère Sophie, Merci d'avoir choisi l'Hôtel Birks Montreal ! Nous sommes très heureux de voir que votre séjour a été un véritable succès. Nous espérons vous revoir très prochainement ! Bien à vous, Ella Westbrook / Directrice de la Réception

10/10 – Utmerket

Ikjot og Surrey

Bodde her 2 netter i mars 2024
Svar fra Ella Westbrook / Front Office Director den 2. mai 2024
Dear Ikjot, Thank you for choosing Hotel Birks Montréal for your recent stay in the city. We are happy to read that you enjoyed your stay with us by rating us 5/5. We hope to see you again very soon! Kindest regards, Ella Westbrook / Front Office Director