Resepsjon

Anmeldelser av Embassy Suites by Hilton Montgomery Hotel & Conference Ctr

3.5 out of 5

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 487 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 218 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 120 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 87 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 88 av totalt 1000 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Brian og Covington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome stay!!!!!
Bodde her 1 natt i mars 2024

6/10 – Grei

Neil

Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The room decor was not very appealing
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Louis F.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Angekia

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra GM den 22. mai 2024
Dear Angekia, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Joseph Lomonaco, GM

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Ernestine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location of the property in the city in relations to places of interest.
Bodde her 1 natt i mai 2024
Svar fra GM den 15. mai 2024
Dear Ernestine, We're thrilled to hear that you had a great time at our wonderful location. Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you again in the future! Best, Joseph Lomonaco, GM

10/10 – Utmerket

Melvin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Also love the breakfast and drinks
Bodde her 1 natt i mai 2024
Svar fra GM den 14. mai 2024
Dear Melvin, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience. I'm happy to hear you enjoyed our breakfast and drinks. We're eager to provide you with excellent service the next time you visit. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Tiesha N

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was awesome
Bodde her 1 natt i mai 2024
Svar fra GM den 12. mai 2024
Dear Tiesha N, We are extremely thankful for your wonderful rating. It gives us immense pleasure to know that our team was able to positively influence your stay with us. We were honored to have you as our guest and we eagerly anticipate the opportunity to welcome you back soon. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Elsie

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra GM den 12. mai 2024
Dear Elsie, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Joseph Lomonaco, GM

8/10 – Bra

Dell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There were several events nearby and the parking was a little congested. People were trying to park at the hotel but thankfully they were requiring parking passes.
Bodde her 1 natt i mai 2024
Svar fra GM den 11. mai 2024
Dear Dell, Thank you for staying with us. We are happy that you enjoyed your stay overall and appreciate your comments on parking. We hope to host you again. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Terry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel
Bodde her 1 natt i april 2024
Svar fra GM den 10. mai 2024
Dear Terry, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Joseph Lomonaco, GM

8/10 – Bra

GILBERT

Bodde her 1 natt i mai 2024
Svar fra GM den 15. mai 2024
Dear GILBERT, Thank you for your time in sharing your kind review, and please visit us again. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Olivia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely loved it here. Will definitely visit Montgomery just to stay here again.
Bodde her 1 natt i april 2024
Svar fra GM den 7. mai 2024
Dear Olivia, Thank you for being our guest and taking time out of your day to let us know of the comfort you experienced here. Every team member works together to ensure our guests have a pleasant stay, so I will pass along your kind review. We look forward to your next visit. Best, Joseph Lomonaco, GM

2/10 – Forferdelig

Quincy

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room was not clean
Bodde her 1 natt i mai 2024
Svar fra GM den 7. mai 2024
Dear Quincy, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. We hope you will consider a return visit. Sincerely, Joseph Lomonaco, GM

10/10 – Utmerket

Jessica

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place, the beds and pillows were REALLY uncomfortable and the shower temp was hard to get right, but that was my only complaints
Bodde her 1 natt i mai 2024
Svar fra GM den 6. mai 2024
Dear Jessica, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Reflections like yours, which highlight strengths and areas for improvement, allow us to serve our guests better. Please visit us again the next time you travel to the area. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Shakeita

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect! The parking convenience needs attention you'd be afraid to leave the property for anything being afraid you wouldn't have parking when you get back!
Bodde her 1 natt i mai 2024
Svar fra GM den 10. mai 2024
Dear Shakeita, That is what we like to hear! Thank you so much for your generous review and recommendation regarding parking and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to Montgomery soon. Best, Joseph Lomonaco, GM

6/10 – Grei

tracy

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra GM den 5. mai 2024
Dear tracy, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Joseph Lomonaco, GM

8/10 – Bra

Veronica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

shelly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was excellent. Very friendly and very helpful. We will definitely stay here again.
Bodde her 1 natt i april 2024
Svar fra GM den 1. mai 2024
Dear shelly, We strive to provide our guests with exceptional service that keeps them returning to our property, so it is great to hear you will be back. Thank you for your support! Best, Joseph Lomonaco, GM

8/10 – Bra

Ann

Bodde her 1 natt i april 2024

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 2 netter i april 2024
Svar fra GM den 1. mai 2024
Dear Timothy, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Katina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in and out was easy. The staff was friendly and accommodating. We were given vouchers for 2 free drinks at the hotel bar during happy hour, which were mixed perfectly. I only wish we could have stayed longer!
Bodde her 1 natt i april 2024
Svar fra GM den 1. mai 2024
Dear Katina, What a fantastic review! Our staff puts in a lot of effort to ensure that every guest has an experience similar to the one that you shared with us and other travelers. We sincerely appreciate you staying with us and recommending our hotel. We eagerly await your next visit. Best, Joseph Lomonaco, GM

8/10 – Bra

Neil og Florence

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Convenience , easy parking , and a big shout out to Allen who helped me with our reservation . He was VERY helpful and resolved our issue quickly
Bodde her 1 natt i april 2024
Svar fra Best, den 1. mai 2024
Dear Neil, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Sharondia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I only stay at this location when I visit Montgomery. This is my absolute favorite hotel in downtown Montgomery.
Bodde her 1 natt i april 2024
Svar fra GM den 30. apr. 2024
Dear Sharondia, We take great pride in being your favorite hotel in Montgomery! Thank you so much for your patronage and your feedback. We always strive for improvement with the expectation that your next stay will be even better. Please come see us again soon. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Steven og Tijeras

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was Great!
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Dear Steven, Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Justin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Satisfied
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Dear Justin, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Donna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great time
Bodde her 1 natt i mars 2024
Svar fra GM den 27. apr. 2024
Dear Donna, We love making our guests feel welcome and helping them enjoy their time in Montgomery. Thank you for your patronage and for sharing this kind review. We hope to host you again anytime you return to the area. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Amber

Bodde her 2 netter i mars 2024
Svar fra GM den 30. apr. 2024
Dear Amber, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Daniela

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the hotel. Friendly crew, free drinks for happy hours, yummy dinner, clean and spacious room. Will definitely come back!!
Bodde her 1 natt i april 2024
Svar fra GM den 24. apr. 2024
Dear Daniela, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Kenneth L

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great venue!! Great room, awesome amenities. Will stay here anytime I'm in town!
Bodde her 2 netter i april 2024
Svar fra GM den 21. apr. 2024
Dear Kenneth L, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Joseph Lomonaco, GM

8/10 – Bra

Jasmine

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
No sugar coating but my room was pretty dirty. Hair was everywhere. Every corner, the bathroom, the tub and even the ceiling! Mildew grout in the shower. The sofa was torn as well. The room was stocked low imo for a room that can accommodate 4 in which we had 3 people and only enough towels for 2. The great was the breakfast, staff, location, and happy hour. The lobby, pool area and gym were very nice.
Bodde her 1 natt i april 2024
Svar fra GM den 21. apr. 2024
Dear Jasmine, It was kind of you to compliment our location and amenities, but I'm very sorry for the lapses in cleanliness that you encountered. It is disappointing that we let you down in an area that typically doesn't get overlooked. I appreciate you sharing your review, as it allows us to monitor and improve the guest experience. Please consider a return visit for a stay more in line with our standards. Sincerely, Joseph Lomonaco, GM

10/10 – Utmerket

Monica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Mark

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Hot water shower didn’t work in shower Started to work using hammer drill to early in the next room.
Bodde her 1 natt i april 2024
Svar fra GM den 16. apr. 2024
Dear Mark, We are sincerely sorry that you experienced water temperature control issues and that noise pollution caused by construction interrupted the comfort of your stay. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Joseph Lomonaco, GM

10/10 – Utmerket

Dallas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i januar 2024
Svar fra GM den 15. apr. 2024
Dear Dallas, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Joseph Lomonaco, GM

10/10 – Utmerket

Celia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved everything about the hotel and our stay. The breakfast was great and staff very friendly. Would definitely stay again.
Bodde her 1 natt i april 2024
Svar fra GM den 14. apr. 2024
Dear Celia, What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at our Embassy Suites. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Joseph Lomonaco, GM

10/10 – Utmerket

Amanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Red Bluff at the Silos is walking distance to eat and get drinks. It's in the river and beautiful. The Union Station is next to the hotel and train still comes through. This area is so full of history and just a wonderful place to visit. We will be back for for sure!
Bodde her 2 netter i april 2024
Svar fra GM den 13. apr. 2024
Dear Amanda, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Joseph Lomonaco, GM

8/10 – Bra

Kathy

Bodde her 3 netter i april 2024
Svar fra GM den 17. apr. 2024
Dear Kathy, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Joseph Lomonaco, GM

4/10 – Dårlig

Dzana og Clayton

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og fasiliteter
Dirty sheets, no soap, staff not attentive
Bodde her 1 natt i april 2024
Svar fra GM den 11. apr. 2024
Dear Dzana, Offering clean rooms is undoubtedly one of our standards, however, so is providing exceptionally attentive service. I sincerely apologize that we fell short of achieving both of these expectations. Your feedback is appreciated, as we will use it to foster improvement in our goal of providing the best hotel experience in our area. Thank you for staying with us, and please come back soon for an improved visit. Sincerely, Joseph Lomonaco, GM

4/10 – Dårlig

Trent

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was not clean. The carpet outside the elevators had had not been vacuumed anytime recently. There was hair in the shower and overall cleanliness of the property was not good.
Bodde her 1 natt i april 2024
Svar fra GM den 9. apr. 2024
Dear Trent, We sincerely regret your experience. Providing top-notch accommodations and attention to detail are key priorities for our entire team, so I am very sorry we let you down in these areas. We value you as our guest and hope to have another opportunity to provide you with a stay that aligns with our high expectations from start to finish. Sincerely, Joseph Lomonaco, GM

8/10 – Bra

Bauer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/a
Bodde her 2 netter i april 2024
Svar fra GM den 8. apr. 2024
Dear Bauer, Thank you for your time in sharing your kind review, and please visit us again. Best, Joseph Lomonaco, GM

8/10 – Bra

Derek

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great bar, and breakfast was awesome.
Bodde her 1 natt i mars 2024
Svar fra GM den 7. apr. 2024
Dear Derek, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Joseph Lomonaco, GM

8/10 – Bra

Lisa og Huntsville

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dispensers in the shower were empty. Sink faucet dripped. No parking. Coffee not stocked. Social hour and restaurant service were awesome.
Bodde her 1 natt i april 2024
Svar fra GM den 8. apr. 2024
Dear Lisa, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Joseph Lomonaco, GM

10/10 – Utmerket

Stephanie

Reiste med partner
Love the ambiance of hotel and best complimentary breakfast me and husband every had. The guy that makes your omelette was phenomenal.
Bodde her 1 natt i mars 2024
Svar fra GM den 6. apr. 2024
Dear Stephanie, Our breakfast has impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to provide each guest with a wonderful experience, and we are thrilled we exceeded your expectations. We appreciate you staying at our hotel. Please come see us again soon! Best, Joseph Lomonaco, GM

8/10 – Bra

Rhonda

Reiste med partner
Likte: Fasiliteter
With an event across the street parking was a real challenge!
Bodde her 1 natt i mars 2024
Svar fra GM den 2. apr. 2024
Dear Rhonda, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Brian Sims, GM

10/10 – Utmerket

Tessany

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the fact the property was walking distance from eatery's, the Riverwalk and the Legacy Museum. It was also in fair distance to Maxwell Air force Base.
Bodde her 2 netter i mars 2024
Svar fra GM den 1. apr. 2024
Dear Tessany, We are thrilled to hear from you and to learn that our location was perfect for your trip while visiting our great city. We appreciate your kind review and hope you will think of us again should you return to Montgomery. Best, Brian Sims, GM

4/10 – Dårlig

Robert

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room did not have enough towels or toilet paper. Brown and gray water out of the faucet. of the faucets. Sofa bed was filthyand could not be used.
Bodde her 1 natt i mars 2024
Svar fra GM den 1. apr. 2024
Dear Robert, We are sincerely sorry that your accommodations were not well prepared upon your arrival and for our cleanliness oversights. We aim to exceed our guests’ expectations in every facet, so I sincerely apologize that we did not reach our goal. We hope to welcome you again for a WOW experience should your travels bring you back to our area. Thank you for your review. Sincerely, Brian Sims, GM

8/10 – Bra

Lauren

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were ok, smudges of liquid on bathroom door, tub was a little dirty in corners. Elevators at 6:30 this morning were filthy and glass was really gross. But over all it was a 3/5 in cleanliness.
Bodde her 1 natt i mars 2024
Svar fra GM den 1. apr. 2024
Dear Lauren, We sincerely regret your experience. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness of the room and our elevator. Your feedback is of great importance and allows us to monitor and improve. Thank you for staying with us. Sincerely, Brian Sims, GM

10/10 – Utmerket

Michelle

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i mars 2024
Svar fra GM den 27. mars 2024
Dear Michelle, It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Brian Sims, GM

10/10 – Utmerket

Graham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra GM den 28. mars 2024
Dear Graham, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Brian Sims, GM

10/10 – Utmerket

Clive

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent experience
Bodde her 3 netter i mars 2024
Svar fra GM den 27. mars 2024
Dear Clive, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Brian Sims, GM